Insta vs eVisit: Which is a better fit?

We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are.

They are the most unprofessional company I have ever dealt with. If you are thinking about using their software, DO NOT.

User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.

Now they won't respond to emails or answer phone calls because the product is TERRIBLE.

The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck.

The worst company I have dealt with in my 20 year career.

Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

It covers everything ,, but manny missing functionalities inside modules. Means there are modules for everything , but modules need to have more functionality.

The customer service department is very friendly and helpful. I also like how easy it is to create a schedule for appointments.

And it's also incredibly insulting that I would commit fraud with a patient (I get that it happens but not in this situation).

Will W

VP of Physician Services

EVisit is user friendly and requires very little maintenance. The customization of eVisit was also a great selling point in the selection of a telehealth platform as well as its interfacing abilities.

Left several messages for the CEO to voice some concerns and NEVER had the professional curtesy of a call back. Terrible company, mediocre platform.

They are cheerful and willing and eager and just delightful, as a group. I've yet to meet one that I didn't like and appreciated greatly.

Difficulty setting up new providers/onboarding is slow. Needs to have more options than just "Deny" as a response to a text notifying of a patient requesting an eVisit.

Great customer service and growing with our company as we provide care in a new platform. This is an exciting time for medicine and treating patients in a new way.

Explaining to patients how to download and use the app is time-consuming and patients not able to use easily makes for frustrated patients and healthcare providers.