--- title: "Compare Helpjuice vs Confluence 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Helpjuice and Confluence based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130533-136446/Helpjuice-vs-Confluence" page_type: "comparison" language: "en" --- # Helpjuice vs Confluence Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HelpjuiceConfluence2/4 selected [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.7 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) [## Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.7 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) Starting Price $120.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [104 reviews](#user-reviews) Positive 101 Neutral 2 Negative 1 [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,720 reviews](#user-reviews) Positive 3,441 Neutral 245 Negative 34 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,636 reviews from knowledge base software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Knowledge Management 3.9 Content Library 4.5 Full Text Search 4.6 Document Storage 4.4 Knowledge Base Management 4.8 75%Fit Missing features Feature ratings Knowledge Management 4.6 Content Library NA Full Text Search 4.3 Document Storage 4.5 Knowledge Base Management 4.6 User satisfaction User satisfaction 4.7 User reviews[104](https://www.capterra.com/p/130533/Helpjuice/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.8 User satisfaction 4.5 User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $120Flat Rate, Per Month - Free version - Free trial Price starts from $5.42Per User, Per Month - Free version - Free trial Best for Best for From Small Startups to Fortune 500 Companies, Thousands Of Customers Trust Helpjuice To Power Their Knowledge Base Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## User reviews Pros & cons MB Megan B. Team Coordinator > "Helpjuice makes it fairly easy for new staff to get started making and publishing articles." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___7169263) KW Kevin W. Continuous Improvement Manager > "The auto-save feature is a nice-to-have; however, I find it can be a bit slow to detect changes." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___7162331) KW Kathryn W. Communications Manager > "The ability to automatically translate articles has helped us expand our content to a wider audience and the..." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___6848546) VR Verified Reviewer Technical writer > "I miss what I call “variables”, that is, a word than can be replaced for another one if required, ie..." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___4085920) KW Kevin W. Continuous Improvement Manager > "The price is very reasonable for the amount of features available." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___7162331) RB Ryan B. Power Platform Developer > "Pasting word docs into editor sometimes loses images, formatting." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___3842491) KW Kevin W. Continuous Improvement Manager > "The UX and article editor are very intuitive." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___7162331) BP Brian P. Director of Operations > "Formatting can be challenging when doing something other than text or in-line images. " [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___2819374) CB Colin B. CTIO > "Editor is really flexible and the access control you get on pages is great too." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___6613967) CN Caine N. Product Manager > "They need some more front end engineers and designers to upgrade this part or large companies are not going to..." [See full review](https://www.capterra.com/p/130533/Helpjuice/#Capterra___2964057) [View Reviews](https://www.capterra.com/p/130533/Helpjuice/reviews/) Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) LH Leslie H. Founder > "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) EA Estrella A. Software Engineer > "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) EA Estrella A. Software Engineer > "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) LH Leslie H. Founder > "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) Fatemeh E. Data Analyst > "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) EW Emilia W. Network Support Coordinator > "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) PT Petru T. Developer > "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) SA Saheed A. Developer > "Also, its generated PDF are somewhat not of good quality." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418) MF Mark F. Content Designer > "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821) SS Subhobrata S. Head - digital wallet and gift cards > "Trying to link multiple pages / tracks can be a little messy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385) Cem K. Software Engineer in Test > "The interface is not half bad in general." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) MA Mahatma A. Director of Marketing > "It is an easy to use digital workspace that makes work smooth for us." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198) AR Arka R. Associate Scientist > "The layout and interface can be confusing at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372) JS Joe S. CEO > "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development," [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990) Md A. Senior Technical Advisor > "Interface is complicated for new techie and some features are overwhelming." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466) JJ Joyce J. News Correspondent > "Confluence is easy to use and has a user-friendly interface." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566) SM Szabolcs M. Customer service specialist > "Sometimes it could be messy the interface" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569) PS Purna S. Mobile Application Developer > "It also has a good integration with another great tool, Jira, which makes project discussions easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350) AB Anthonie B. Head of Architecture > "The interoperability with external plugins is sometimes lacking." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322) VR Verified Reviewer Data Scientist > "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417) VR Verified Reviewer Vice president > "They make it hard to remove and replace plugins." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606) JS James S. support engineer > "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) RL Richard L. Senior Developer > "authentication is something difficult to get with other system integration" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399) JM Jennifer M. Sr. Manager > "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605) JS James S. support engineer > "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) Beth A. Copywriter > "It's so easy to find your way around Conference and get hold of what you're looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465) MK Mariana K. QA Engineer > "It’s sometimes hard to find exactly what I need." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744) JC Jessica C. billing specialist > "I use this for work and it does help my daily work easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979) AH Abdulbasit H. Electronic Engineer > "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897) Lisa K. Senior Operations Manager > "Less work makes working smarter not harder." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683) VR Verified Reviewer Director > "It can get a little complicated to use." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782) VR Verified Reviewer Administrative Director > "it is very easy to use and great value for money. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229) Costea D. Proposal Manager > "I cannot say it is user friendly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Kedar Mendhurwar C. Sr. IT Security Architect > "The customer support is not the best as Atlassian reliés more on the community support." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) ## User interface 4.71 (104) [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,720) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Helpjuice Top features 28/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/130533/Helpjuice/#features) Confluence 23/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/136446/Confluence/#features) ### Recognition Helpjuice is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Knowledge Management Software (2022)  Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Helpjuice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Helpjuice - By Helpjuice - Located in United States - Founded in 2011 Confluence - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) vs [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) $120/month Price Contact vendor for pricing 4.4 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130533-224830/Helpjuice-vs-Guru) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive) [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $120/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130533-153140/Helpjuice-vs-Connecteam) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace) [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) vs [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) $120/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130533-177031/Helpjuice-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) $5.42/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive) [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) $120/month Price $19/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130533-132997/Helpjuice-vs-Freshservice) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $5.42/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365) [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $120/month Price $25/month 4.4 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-130533/Salesforce-vs-Helpjuice) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $5.42/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence) [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $120/month Price $19/month 4.4 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-130533/Freshdesk-vs-Helpjuice) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $5.42/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com)