Helpjuice vs Theum: Which is a better fit?

We are not sorry, we are super happy with the software and it has increased our retention.

My only complaint about the software is having a constant pop-up in the bottom right of the screen when I log in to the dashboard.

Finding a simple and straight to the point "help center" solution these days is hard. With HelpJuice, we are finally happy and it does what it does good.

Marco M

Learning and Development Manager

There is no back and forth. They understand the issue you describe and they fix it.

What we got however has eclipsed this. We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support.

Kelly K

Director of Customer Experience

Hard to find something without messaging support.

Very easy to use, excellent editor, great value for the money, ability to customize the 'theme' to your liking.

Before moving into tech I practised law for several years as a litigation / dispute resolution attorney.

Overall, the "new" regulations have been well received and praised for their ease of use (better layout, responsiveness, clarity).

The process of finding the right information has been chaos for a long time.

Easy to use and fun to work with. Editors love it - consumers are happy with it.

No documents to download or launch. And all of it looks the same everywhere.

Another bonus is that our entire PDF creation effort has been eliminated. Theum delivers much more than the same old chaos in another wrapper.

Another problem was having to scan through search hits and long documents. Getting a big picture was impossible.

This convinced us to just go ahead with it and see how it works. We spent so much time and so many meetings just thinking about "should we do it or not" before starting.

Being able to find 'everything we've offered to Customer A' was even more difficult. One problem was that project documents were not stored in the same place as financial documents.