FMX vs MaintainX: Which is a better fit?

Ben: Hi, my name is Ben. I work at Pacific Galvanizing in Oakland, California. We have anywhere between 35 and 45 employees. And I would give FMX a five out of five rating. So when I started here, we didn't have any sort of management software at all. We were literally on pen and paper, and that's what they had been doing here since the '80s. Everything was hand drawn. I had a lot of Post-it notes stuck to a whiteboard. We were very disorganized, and it was very hard to find information quickly. When FMX was first introduced to us, I was very impressed with the way that the software was built. It was very streamlined, it was very user-friendly, and more importantly, it was a good forum for organizing information and tracking equipment in an efficient and quick manner. So when we first started with FMX, I found that the software interface was really easy to use and we did get a lot of support from their team and some resources in learning how to use it. The difficult part was taking our roughly 600 pieces of equipment and digitizing that and bringing it into the electronic environment. But what we found with the software was that the work that we put in on the front side of it has paid us dividends in return on the backside of it. Anybody who's considering a facilities management software, I would highly recommend FMX. In talking with their software engineers, they work with a lot of different companies and they get a lot of feedback from users like myself, and they've made a lot of improvements through the four years that we've been with them. They've taken a lot of our suggestions and made the software even better. It's a very comprehensive suite, and they even offer custom tools that they can build for your company if you have something specific that they need. We're currently running two custom modules that they handbuilt just for us. It's a great overall package and it really helps keep us organized.

Pete W.: My name is Pete. I am the director of Process Engineering and Safety. I work for Fitz-Thors, and I would rank MaintainX with a five. At this company, they were not using a CMMS or a EAM, an enterprise access management software. They were using, we got something down. So there was really no management of any of the assets here at this location, or a work order system or a preventative maintenance type of system. They were doing some things, but it was more almost totally reactive instead of preventative. I came from another company where I implemented a asset management CMMS into the system, and it made a world of difference. When I came here, I was responsible for putting in processes for their manufacturing side to make sure everything was smooth, and I quickly realized that they didn't have one. So we got the permission to go forward. So I went through and got a number, almost a dozen software companies, and I went through each one of them. I had a check-off list of things that I wanted it to do. And when I got down to at least five, I started scheduling demos with a team here at Fitz-Thors, and we narrowed it down and we chose MaintainX as our solution. Getting MaintainX implemented was a lot easier than I had originally thought and the team had thought. We received templates to put in our information. It took a while, but we had a couple of college students that entered the data into a spreadsheet, and then MaintainX takes your spreadsheet and puts it into the database and gets it all set up. It's all your assets, all your users, and a number of other things that MaintainX does for you. And along the way, we received training on how to do that post the implementation. I recommend MaintainX because of the ease of use. It was very easy and straightforward. A lot of software implementations can be lengthy and require a lot of work, but MaintainX was not. The implementation team got all our data in there; the data was sound. The training that we received was good, but there's additional training that you can do and look online to receive. But we implemented it and immediately started using and immediately saw a major difference in impact.