# Compare IXACT Contact vs Pipedrive 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IXACT Contact and Pipedrive based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130605-132666/IXACT-Contact-vs-Pipedrive --- # IXACT Contact vs Pipedrive Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IXACT ContactPipedrive2/4 selected [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [## IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) Starting Price $45.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 130 Neutral 9 Negative 6 [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [3,042 reviews](#user-reviews) Positive 2,843 Neutral 138 Negative 61 ## Summary * * * Features in Sales Tracking Software 18 / 43 Only IXACT Contact - Commission Management Best performer 31 / 43 Only Pipedrive - Access Controls/Permissions - AI Copilot - Collaboration Tools User satisfaction User satisfaction 4.4 User reviews[145](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.4 Customer support 4.5 User satisfaction 4.5 User reviews[3,042](https://www.capterra.com/p/132666/Pipedrive/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $45Flat Rate, Per Month - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for Specially designed for Realtors. Best for Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## User reviews Pros & cons VR Verified Reviewer Broker Owner > "The features that it offers." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) VR Verified Reviewer Broker Owner > "My board needed their address because what they sent wasn't legible." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) DP Doug P. Broker Owner > "We are now able to record sales, have better contact with our past clients and have all this at your..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843965) VR Verified Reviewer Broker Owner > "NO ONE will respond to an email or phone call." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) EA Erica A. Realtor > "I enjoy being able to send myself scheduled task reminders as it is has saved me on follow ups and..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2252709) VR Verified Reviewer Broker Owner > "My board has been requesting additional information for the past three days, but I have received no..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) SK Shane K. Team Leader, REALTOR > "The ease of handling various tasks and the dashboard helps to get on focus." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740) CL Christopher L. REALTOR > "There is a workaround in the FAQs for this, but unfortunately, customer and technical support are..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439) LD Leo D. Sales representative. > "For being in touch with past clients is great, the email newsletter, the e card for holidays and the..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2346425) CL Christopher L. REALTOR > "There are issues with sending mass emails. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439) VR Verified Reviewer Realtor > "It's easy to download contacts from all other programs and devices. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279) JL Joe L. Broker > "I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) TA Tareon A. REALTOR > "I love the Auto Email Templates and the user friendly tools to set up clients on specific campaigns..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278749) JL Joe L. Broker > "I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) KK Kristin K. Broker > "The customer service is stiff and not very nice, but once you learn all the tools that are available it..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345242) RH Ryan H. Realtor > "Also it is frustrating that we cant have different email responses for different signup form and have..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2425269) EP Eric P. Realtor > "input of prospecting or client contacts is very easy to do." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2849105) BF Bobette F. REALTOR > "The transaction piece is still a nightmare in this industry, Preclose is a great software but again, we..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095) PG Paul G. Sales Agent and REALTOR® > "I worked in IT sales for 21+ years and depend highly on my CRM system to help keep me organized and on..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345584) SK Sammy K. Sales Rep > "Could use more variety in the generic "keep in touch" marketing emails and the 'goal setting page'..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355525) MR Michael R. Agent > "IXACT Contact has enabled me to keep in constant communication with my SOI and leads." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216) VR Verified Reviewer Realtor > "Finding a particular client or list of clients is not intuitive. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279) MD Maggie D. REALTOR > "I am able to easily change the suggested text to reflect my personality and writing style. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872) JL Joe L. Broker > "I’ve spent hours talking with various Ixact tech people and no fix is working." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) JS John S. Realtor > "This CRM has all the features needed to stay in touch with your current, past and future clients. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362566) LD Lori D. Realtor > "Can not do a mass removal of the newsletter for either each client or entire data base." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) AM Alicia M. Realtor > "Keeping in contact with my contacts and getting a reply from them, which lets me know that they know..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270318) MM Michelle M. Realtor > "When I am assigning an activity plan to a listing, I feel that process is clunky. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270382) MM Mara M. Real Estate Agent > "I like the most having transferred all my contacts so easily, and the syncing ability moving forward" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2293027) LD Lori D. Realtor > "Unable to have more than 3 people as contacts i.e roommates." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) TG Tanya G. Realtor > "Robust but intuitive software that makes managing my contacts and transactions easier." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370314) MR Michael R. Agent > "For me, there is some difficulty and confusion when working in the "properties" tab." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216) EB Eric B. Realtor > "I find the system is absolutely amazing for nurturing leads and staying in touch with past clients." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355599) LD Lori D. Realtor > "They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) EE EDGAR E. Sales Agent > "It helps me stay organized and stay top of mind with my past clients and prospects alike." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345280) RK Rebecca K. Broker > "Recording transactions is not user friendly - very confusing even after tutorials. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484) JT John T. Realtor > "I love the monthly newsletters. .." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855242) BF Bobette F. REALTOR > "It does not integrate with zipforms" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095) SC Stephen C. Sales Associate > "Being in constant contact with leads and past clients has been very beneficial, resulting in numerous..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374608) LD Lori D. Realtor > "Seriously, They can't have husband/ wife info in the same section?" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) RT Rebel T. Real Estate Agent > "I like it makes social stream posts for me and gives useful information." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2261777) CS Cher S. independent agent > "Too much time drilling around looking for where to put the important information." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506) MD Maggie D. REALTOR > "Regular Communication with my customers is one of the features I tend to use most. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872) AF Andy F. Sales Representative > "I don’t like how the transactions are tracked." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356555) ES Elizabeth S. CEO/Broker/Owner > "I like that they continue to come out with new products and seem to listen to their customers as to..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362845) SM Sue M. Real Estate Broker > "The mass email letter is antiquated." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562) MM Mitchell M. Realtor > "The monthly newsletter sent out on my behalf is nicely written with informative articles. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355616) CH Cynthia H. Realtor > "Also, the videos are dry. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2364262) MC Marcus C. Broker/Owner > "Easy to set reminders and keep in contact through monthly emails and drips. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278347) MM Martin M. Sales representative > "Anything I didn’t like I suggested as ideas for upgrades." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362587) CS Cher S. independent agent > "Would like some instructional videos to watch so I can get better at using the software and all its..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506) SM Sue M. Real Estate Broker > "It’s time consuming to customize" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562) Russel L. Sales Rep > "Easy to stay organized." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2835359) LD Lori D. Realtor > "Too much work and they make it complicated." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) SK Shane K. Team Leader, REALTOR > "Their customer service is fantastic!" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740) PJ Pat J. Sales agent > "That is what I miss most about the old website i had" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370535) RK Rebecca K. Broker > "Overall I am able to maintain my database with IXACT in an easy and helpful way. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484) MW Maxwell W. Broker of Record > "Contact management is not very easy to use." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374510) [View Reviews](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) VR Verified Reviewer Account Executive > "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719) MS Marvin S. Product Development Lead > "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to temper..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) DL Daniela L. Sales Manager > "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the task..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) JA Josh A. Co-founder, VP of Marketing > "All the customization can make it difficult to decide how to best implement the services across the company." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697) MM Meelis M. IT support > "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the tracking and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147) DL Daniela L. Sales Manager > "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings available." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) RM Rick M. Account Manager > "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) JM Japhet M. Creative Director > "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) NM Nathan M. Marketing Manager > "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) DL Daniela L. Sales Manager > "On the downside, the mobile app isn’t as powerful as the desktop version." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) SE Sitav E. Marketing Associate > "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and more in..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) DL David L. CEO > "It’s confusing that you can’t put in contact information for companies." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) AM Andrew M. Founder > "You need to pay for higher levels to even access it and when you do it's still terrible." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738) VR Verified Reviewer Marketing Director > "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) RM Rick M. Account Manager > "The workflow when going through activities isn't too efficient." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) AV Asha V. Beauty Specialist > "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513) NM Nathan M. Marketing Manager > "Support when they're having server issues, which is all too often." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) NN Nick N. Owner > "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) MD Maria D. Product Marketing Manager > "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) PW Peter W. Onboarding Manager > "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088) KH Karl H. Member of the board > "Did not use it due to the pricing scheme that they have in use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) Ava H. Staff Software Engineer > "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172) BK Bernardo K. CEO > "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending are..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544) VR Verified Reviewer Managing Director > "It’s streamlined our sales process and improved efficiency." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that can't..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) SR Spencer R. Account Manager > "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614) JP Jen P. Sales > "Reports and set up can be confusing and difficult." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938) MM Mirjam M. Marketing and Communications Manager > "I like how the data on leads, deals, persons and organizations all are can be customized and linked together." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) JM Japhet M. Creative Director > "I would even describe it as modular, as you can easily add almost any feature you desire through third-party integrations." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) OP Oyaro P. Research assistant > "The cost is a little bit expensive compared to any other alternatives" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264) KH Kira H. Senior Operations Manager > "It keeps our business running so smoothly and ensures that we never miss anything for our clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965) PJ Priyanshu J. Manager > "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a CRM..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636) FP Fernando P. Administrative > "I love the visual pipeline view that helps me easily see where deals are in the sales process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372) Jennifer W. Human Resources Generalist > "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082) VR Verified Reviewer Designer > "It offers a variety of analysis and reporting tools to help you gain insight into the sales process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341) AO Amos O. Procurement Manager > "The cost is a bit high compared to other alternatives" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779) DL Daniela L. Sales Manager > "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) KH Karl H. Member of the board > "I think their pricing packages are quite plain stupid." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) MS Marvin S. Product Development Lead > "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) DV Daniel V. Sales > "It requires some experience to create the process properly, is a bit difficult to create all the "funnels"" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939) JM Japhet M. Creative Director > "Additionally, I suggest it to beginners because of the extensive features available even with the top-tier package, which remains one of the most..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) HO Hannah O. Marketing Manager > "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185) SE Sitav E. Marketing Associate > "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail needed to..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be suitable for..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) MS Mohammed S. Owner > "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850) MS Michael S. Designer > "Your clients can get lost in the shuffle if you do not schedule a follow up for them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907) Jeff C. Finance Manager > "We are presently able to share over the organization the status of all bargains being outlined and arranged inside the organization, this has permitted..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4790710) VR Verified Reviewer Owner > "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450) RS Ryan S. CEO > "Being able to move deals down the pipeline is helpful." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6771180) MH Mark H. Owner > "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) IE Irma E. Advisor > "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to observe and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741) Jennifer H. Owner > "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562) MH Michelle H. Senior Project Manager > "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) Paul Marco O. Analyst > "it is a bit pricey for the full service features compared to the others i see and will try out." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739) Brendan C. Business Development Rep > "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to do..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630) Flor C. Software Developer > "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615) MB Michell B. auto sales > "Pipedrive lets our customers do there quote online with ease." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) Ronald Abilmar R. Marketing Manager > "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) Jeff C. Finance Manager > "We digitized and overseen all of our client connections through this apparatus, in combination with Zapier, we too dealt with the LinkedIn contact..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4790710) SS Sofia S. Product Manager Marketing Moda > "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037) AE Aaron E. Scout > "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355) JF Jose F. Gerente administrativo > "One thing I don't particularly like about Pipedrive is that it can be a bit pricey." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720) PL Princess L. Digital Creator > "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces on a..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806) AS Alex S. Senior Business Development Manager > "Sometimes can be slow to reach customer service" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729) EL Elliot L. General Manager > "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) LH Lucy H. Marketing Manager > "Sometimes a little basic in terms of reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914) MH Michelle H. Senior Project Manager > "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) VR Verified Reviewer IT and Digital Marketting Head > "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513) CK Chelcie K. Finance > "So far it’s ideal for tracking sales and their current status." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031) VR Verified Reviewer Tagie Burton > "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358) RJ Rita J. Head of Partnerships > "Ability to really manage deals from end to end with user friendly layout." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6236434) JF Jill F. Office manager > "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553) [View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/) ## User interface No images or videos provided by vendor 4.53 (3,042) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important IXACT Contact 18/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/130605/IXACT-Contact/#features) Pipedrive Top features 31/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/132666/Pipedrive/#features) ### Recognition No recognitions have been awarded to IXACT Contact No recognitions have been awarded to Pipedrive ### Deployment & support IXACT Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pipedrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IXACT Contact - By Elm Street Technology - Located in United States - Founded in Pipedrive - By Pipedrive - Located in United Kingdom - Founded in 2010 ## Popular Comparisons [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [HouseJet](https://www.capterra.com/p/201552/Market-Maker/)[4.25 (374)](https://www.capterra.com/p/201552/Market-Maker/reviews/) $45/month Price $0one time 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130605-201552/IXACT-Contact-vs-Market-Maker) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $19/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/) $45/month Price $1000/month 4.2 Features 4.2 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130605-152829/IXACT-Contact-vs-CINC) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $19/month Price $20/month 4.3 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130605-176447/IXACT-Contact-vs-BoldTrail) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $19/month Price $14/month 4.3 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) $45/month Price $129/month 4.2 Features 3.9 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/130605-152143/IXACT-Contact-vs-Top-Producer-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $19/month Price $7/year 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.89 (125)](https://www.capterra.com/p/157457/Lofty/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 3.9 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/130605-157457/IXACT-Contact-vs-Lofty) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $19/month Price $14.99/month 4.3 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/) $45/month Price $34.99/month 4.2 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130605-151826/IXACT-Contact-vs-Sell-Do) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $19/month Price $50/month 4.3 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)