# Compare IXACT Contact vs eWay-CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eWay-CRM and IXACT Contact based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130605-152769/IXACT-Contact-vs-eWay-CRM

---

# eWay-CRM vs IXACT Contact Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eWay-CRMIXACT Contact2/4 selected

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

[IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/)

[## eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

RC

BB

Based on [820 reviews](#user-reviews)

Positive

760

Neutral

46

Negative

14

[## IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/)

Starting Price

$45.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

130

Neutral

9

Negative

6

## Summary

* * *

Key features rated by users

Features selected based on 4,346 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Contact Database

4.6

CRM

4.6

Sales Pipeline Management

4.2

Lead Capture

4.4

Workflow Management

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Contact Database

4.0

CRM

\--

Sales Pipeline Management

3.9

Lead Capture

4.0

Workflow Management

NA

User satisfaction

User satisfaction

4.5

User reviews[820](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.4

User reviews[145](https://www.capterra.com/p/130605/IXACT-Contact/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

$45Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

Best for

Specially designed for Realtors.

## User reviews

Pros & cons

RC

Radomira C.

Sales Representative

> "It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114632)

JV

Jan V.

Project manager, technický ředitel

> "I miss the function of creating e.g. an entry from the diary function. When e.g. minutes of a meeting are written in the diary, the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6846634)

BB

Brandon B.

Engineer

> "It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7099082)

LL

Lucie L.

Digitazion manager and product development

> "Still, one significant con is that it is not possible to view tabs alongside main project/deal information on the first page, which is..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863284)

RN

Renata N.

administrator

> "My favorite feature in Eway is how seamlessly it integrates with other systems and how quickly i can access the information i need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7026343)

MtR

Markéta R.

Executive manager

> "Settup or adjustments of specific data views in the system are quite complicated for ordinary user and I usually have to ask for support."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7032426)

AS

Anastasiya S.

Marketing Manager

> "The fact that it is integrated in the Outlook and the latest updates which make it easier to add new contacts directly from the email,..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6834960)

BK

Bailey K.

IT Manager

> "Some simple features, like creating folders inside project documents, are still missing."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

T

Tomáš Š.

CEO

> "The system is user-friendly, well-integrated with Outlook, and offers many useful features that allow us to manage things independently."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7022918)

LZ

Lucie Z.

Accounting Consultant

> "Caller identification is missing/limited — it doesn’t reliably show who is calling based on CRM contacts."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

LR

Lubos R.

CFO

> "It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7102755)

RR

Ronel R.

Administration staff

> "Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584448)

FK

Flore K.

Compliance Manager

> "The audit trail for emails and tasks makes reviews smoother, and onboarding new users doesn’t take long."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7055497)

VR

Verified Reviewer

Consultant

> "One drawback is that the new version of Outlook does not seem to integrate properly with the system."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7067504)

JR

Jana R.

Sales Administrative

> "I really appreciate the Outlook integration and the ability to keep all client and project information in one place."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7036431)

JK

Jana K.

production technician

> "When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882909)

PB

Pierre B.

Scala Developer

> "I store all customer info, meeting notes and tasks in one place, so nothing gets lost and everyone stays on the same page."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6793874)

JP

Jiří P.

CTO

> "It does not seem to be updated and its synchronization does not work reliably."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

GS

Gaurav S.

Business Development Manager

> "Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6577646)

JD

Jan D.

Senior Partner

> "Only available with old Outlook, which does not correspond with the latest approach to IT and customer service."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020078)

TJ

Tomas J.

CEO

> "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565257)

VJ

Vlada J.

Owner

> "In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584304)

DM

Dan M.

President

> "The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6518643)

BK

Bailey K.

IT Manager

> "Customization takes time for users who are not technical."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

PP

Petra P.

Account manager

> "Certain notifications and reminders for sending emails or completing tasks are also useful."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

KnM

Kristýna M.

quality manager

> "Questions are not direct and lack context for further work with the data. And since we are in the Czech Republic, why can't this..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

TP

Tomáš P.

head of sales department

> "Give us - mainly our sales people nice overview about every sale case, easily can add all documents, info´s about customer, each sale..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6294852)

TL

Tereza L.

Process Analyst

> "The online version currently lacks some essential features we need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

SS

Shivendu S.

Family Advocate

> "It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6750711)

PD

Pavel D.

sales

> "the Outlook add-in sometimes takes a while to load, which can be a bit frustrating during busy workdays."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832459)

JnP

Ján P.

Sales manager

> "Seamless Outlook integration, intuitive UI, fast search, and reliable sync across our team each day."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009383)

JS

Jozef S.

Director

> "Unable to connect Pohoda lists and Eway."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020765)

T

Tereza Š.

project manager

> "The only minor issue is slower performance when there are many records in the diary, but everything else is positive."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054280)

GR

Gretchen R.

Vice President

> "I accidentally deleted a field and restoring it came with an extra support cost, which was frustrating."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6784055)

LZ

Lucie Z.

Accounting Consultant

> "Aside from that, it’s a dependable tool for maintaining shared contact information and context."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

DH

Debbie H.

Business Development Manager

> "Sometimes the Search Companies section can be a bit temperamental which then results in duplicate entries."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882819)

TL

Tereza L.

Process Analyst

> "Outlook Integration: The native integration with Outlook, a huge plus for our workflow."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

PP

Petra P.

Account manager

> "Probably the more data there is, the slower it is and the more it freezes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

AG

Alexandra G.

KAM

> "It supports productivity and helps streamline routine CRM tasks effectively."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114517)

P

Patrik Č.

Quality manager and service technician.

> "I wouldn't say I don't like it, but the least convenient thing is that the document templates cannot be edited by the user."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

DD

Daniel D.

Trader

> "It helps me quickly filter customers based on various criteria."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7073988)

ML

Michaela L.

assistant

> "Sometimes templates don't get overwritten correctly."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114553)

PV

Phillip V.

Project Coordinator

> "Works well if you are connected to a good stable internet, not too great if you are on the road and using slower Wifi speeds."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7058099)

MR

Martin R.

Solution Design Engineer

> "UI feels a bit outdated."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

KR

Katerina R.

Senior ELT Consultant

> "It allows to manage work smoothly and handle most tasks without any issues."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115121)

MR

Martin R.

Solution Design Engineer

> "Cannot be integrated into the new Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

JD

Jan D.

Senior Partner

> "Simple and useful service helps everyday business development needs, mainly when contacting different companies."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020078)

AK

Adam K.

Business Development Specialist

> "sometimes it feels a bit laggy but not a huge deal."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075)

NP

Nick P.

Sales Director

> "We need to develop the system further, but to date, recording key customer information has improved greatly, we are just starting to..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6887450)

RN

Renata N.

administrator

> "There is not much i dislike about Eway,but sometimes it takes a bit longer to load."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7026343)

AO

Anna O.

Project Manager

> "simplicity of the tool, it´s working really intuitive and it´s scalable, but depend on values and data which you are monitoring."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089136)

KS

Karel S.

sales and marketing

> "the connection/compatibility to our ERP system is not possible, this is weakness"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6770494)

SS

Shubham S.

Data Analyst

> "The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6591367)

BB

Bharat B.

Director

> "Some access settings are confusing for users in multiple groups."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6763301)

DC

Dalibor C.

Business development manager

> "Generally robust system, for profesional users , I have short time experience to evaluate more the eWay CRM"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7022431)

PH

Per H.

Engineer

> "The endless update delays in the middle of something more important and it turns up just as you are about to leave"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6833638)

DH

Daniel H.

CSO

> "All of this optimizes our internal and external processes and communication within the sales team with minimal effort."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6826528)

DG

David G.

Account Manager

> "filtering, but that's just my problem that I forget to turn off the last filter :-). And also system quick response."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863124)

KiD

Kateřina D.

Sales

> "We don't use all the modules, but I can imagine that if a company used everything connected, offers, orders, marketing, accounting, it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6758201)

J

Jana Ž.

Online Business Expert

> "Our internal system does not align with eWay's rights settings, which limits our ability to use it fully."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6748223)

BB

Bharat B.

Director

> "All important customer details are stored in one place, making it easy to update, track and manage client interactions."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6763301)

DK

Dan K.

CTO

> "Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6487611)

I

Irena Š.

Manager of preparation and implementation of orders

> "Easy sharing: emails, contacts and projects can be shared within the team"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

JE

Jan E.

Sales and Business

> "can't insert emails into a project before they are saved for the first time."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6815128)

LK

Lucky K.

Senior Analyst

> "Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565017)

JM

Josef M.

Sales manager

> "Insufficient control over entering duplicate data"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6836133)

DK

Dana K.

Marketing Manager

> "Complex applications makes the work of sales and marketing easier, all data is in one place, available also outside the office."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6862987)

JF

Jiří F.

Senior Consultant

> "I also find e-mail management not working as I would expect."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117057)

KS

Karel S.

CEO

> "We’re not a large team, so having everything accessible from one place without the need for complex setup or switching between tools is..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6773226)

AR

Adam R.

Application enginer

> "The new visual design is not the best and we are keeping the old one."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6854287)

FK

Frantisek K.

Senior Project Manager

> "All the emails and documents are perfectly aligned and stored, separately for each business case."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6773105)

KnM

Kristýna M.

quality manager

> "This can be a disadvantage if the program is not sufficiently secure."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

LD

Lenka D.

plant manager

> "The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009177)

JT

Jarka T.

Senior Consultant

> "It's relatively slow, you have to use multiple filters to figure out an information you are looking for... it's not very intuitive and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6489373)

MS

Martin S.

Procurist

> "We tried many trial versions from other vendors and finally we chose e-Way because we like its integration into MS Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6766982)

MR

Martin R.

Solution Design Engineer

> "Dashboard are basic."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

JP

Jiří P.

CTO

> "Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

TA

Tarannum A.

Sales

> "The setup process for word export templates is normally lengthily , the inability to do display certain clients location on a map or..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___4934256)

MtH

Markéta H.

Marketing Specialist

> "I appreciate the clarity when searching for information and the ability to customize workflows."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6873576)

RF

Rui F.

Data Analitics

> "Issue with recuring login screen pop up, losing focus of current task."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6728692)

[View Reviews](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

VR

Verified Reviewer

Broker Owner

> "The features that it offers."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674)

VR

Verified Reviewer

Broker Owner

> "My board needed their address because what they sent wasn't legible."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674)

DP

Doug P.

Broker Owner

> "We are now able to record sales, have better contact with our past clients and have all this at your..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843965)

VR

Verified Reviewer

Broker Owner

> "NO ONE will respond to an email or phone call."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674)

EA

Erica A.

Realtor

> "I enjoy being able to send myself scheduled task reminders as it is has saved me on follow ups and..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2252709)

VR

Verified Reviewer

Broker Owner

> "My board has been requesting additional information for the past three days, but I have received no..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674)

SK

Shane K.

Team Leader, REALTOR

> "The ease of handling various tasks and the dashboard helps to get on focus."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740)

CL

Christopher L.

REALTOR

> "There is a workaround in the FAQs for this, but unfortunately, customer and technical support are..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439)

LD

Leo D.

Sales representative.

> "For being in touch with past clients is great, the email newsletter, the e card for holidays and the..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2346425)

CL

Christopher L.

REALTOR

> "There are issues with sending mass emails. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439)

VR

Verified Reviewer

Realtor

> "It's easy to download contacts from all other programs and devices. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279)

JL

Joe L.

Broker

> "I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535)

TA

Tareon A.

REALTOR

> "I love the Auto Email Templates and the user friendly tools to set up clients on specific campaigns..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278749)

JL

Joe L.

Broker

> "I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535)

KK

Kristin K.

Broker

> "The customer service is stiff and not very nice, but once you learn all the tools that are available it..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345242)

RH

Ryan H.

Realtor

> "Also it is frustrating that we cant have different email responses for different signup form and have..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2425269)

EP

Eric P.

Realtor

> "input of prospecting or client contacts is very easy to do."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2849105)

BF

Bobette F.

REALTOR

> "The transaction piece is still a nightmare in this industry, Preclose is a great software but again, we..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095)

PG

Paul G.

Sales Agent and REALTOR®

> "I worked in IT sales for 21+ years and depend highly on my CRM system to help keep me organized and on..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345584)

SK

Sammy K.

Sales Rep

> "Could use more variety in the generic "keep in touch" marketing emails and the 'goal setting page'..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355525)

MR

Michael R.

Agent

> "IXACT Contact has enabled me to keep in constant communication with my SOI and leads."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216)

VR

Verified Reviewer

Realtor

> "Finding a particular client or list of clients is not intuitive. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279)

MD

Maggie D.

REALTOR

> "I am able to easily change the suggested text to reflect my personality and writing style. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872)

JL

Joe L.

Broker

> "I’ve spent hours talking with various Ixact tech people and no fix is working."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535)

JS

John S.

Realtor

> "This CRM has all the features needed to stay in touch with your current, past and future clients. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362566)

LD

Lori D.

Realtor

> "Can not do a mass removal of the newsletter for either each client or entire data base."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754)

AM

Alicia M.

Realtor

> "Keeping in contact with my contacts and getting a reply from them, which lets me know that they know..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270318)

MM

Michelle M.

Realtor

> "When I am assigning an activity plan to a listing, I feel that process is clunky. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270382)

MM

Mara M.

Real Estate Agent

> "I like the most having transferred all my contacts so easily, and the syncing ability moving forward"

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2293027)

LD

Lori D.

Realtor

> "Unable to have more than 3 people as contacts i.e roommates."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754)

TG

Tanya G.

Realtor

> "Robust but intuitive software that makes managing my contacts and transactions easier."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370314)

MR

Michael R.

Agent

> "For me, there is some difficulty and confusion when working in the "properties" tab."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216)

EB

Eric B.

Realtor

> "I find the system is absolutely amazing for nurturing leads and staying in touch with past clients."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355599)

LD

Lori D.

Realtor

> "They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754)

EE

EDGAR E.

Sales Agent

> "It helps me stay organized and stay top of mind with my past clients and prospects alike."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345280)

RK

Rebecca K.

Broker

> "Recording transactions is not user friendly - very confusing even after tutorials. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484)

JT

John T.

Realtor

> "I love the monthly newsletters. .."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855242)

BF

Bobette F.

REALTOR

> "It does not integrate with zipforms"

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095)

SC

Stephen C.

Sales Associate

> "Being in constant contact with leads and past clients has been very beneficial, resulting in numerous..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374608)

LD

Lori D.

Realtor

> "Seriously, They can't have husband/ wife info in the same section?"

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754)

RT

Rebel T.

Real Estate Agent

> "I like it makes social stream posts for me and gives useful information."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2261777)

CS

Cher S.

independent agent

> "Too much time drilling around looking for where to put the important information."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506)

MD

Maggie D.

REALTOR

> "Regular Communication with my customers is one of the features I tend to use most. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872)

AF

Andy F.

Sales Representative

> "I don’t like how the transactions are tracked."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356555)

ES

Elizabeth S.

CEO/Broker/Owner

> "I like that they continue to come out with new products and seem to listen to their customers as to..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362845)

SM

Sue M.

Real Estate Broker

> "The mass email letter is antiquated."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562)

MM

Mitchell M.

Realtor

> "The monthly newsletter sent out on my behalf is nicely written with informative articles. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355616)

CH

Cynthia H.

Realtor

> "Also, the videos are dry. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2364262)

MC

Marcus C.

Broker/Owner

> "Easy to set reminders and keep in contact through monthly emails and drips. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278347)

MM

Martin M.

Sales representative

> "Anything I didn’t like I suggested as ideas for upgrades."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362587)

CS

Cher S.

independent agent

> "Would like some instructional videos to watch so I can get better at using the software and all its..."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506)

SM

Sue M.

Real Estate Broker

> "It’s time consuming to customize"

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562)

Russel L.

Sales Rep

> "Easy to stay organized."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2835359)

LD

Lori D.

Realtor

> "Too much work and they make it complicated."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754)

SK

Shane K.

Team Leader, REALTOR

> "Their customer service is fantastic!"

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740)

PJ

Pat J.

Sales agent

> "That is what I miss most about the old website i had"

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370535)

RK

Rebecca K.

Broker

> "Overall I am able to maintain my database with IXACT in an easy and helpful way. "

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484)

MW

Maxwell W.

Broker of Record

> "Contact management is not very easy to use."

[See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374510)

[View Reviews](https://www.capterra.com/p/130605/IXACT-Contact/reviews/)

## User interface

4.47 (820)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

eWay-CRM

Top features

29/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152769/eWay-CRM/#features)

IXACT Contact

16/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/130605/IXACT-Contact/#features)

### Recognition

No recognitions have been awarded to eWay-CRM

No recognitions have been awarded to IXACT Contact

### Deployment & support

eWay-CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

IXACT Contact

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eWay-CRM

-   By eWay System
-   Located in United States
-   Founded in 2008

IXACT Contact

-   By Elm Street Technology
-   Located in United States
-   Founded in

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