# Compare IXACT Contact vs EngageBay CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IXACT Contact and EngageBay CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130605-178819/IXACT-Contact-vs-EngageBay-Marketing --- # IXACT Contact vs EngageBay CRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IXACT ContactEngageBay CRM2/4 selected [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [## IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) Starting Price $45.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 130 Neutral 9 Negative 6 [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [907 reviews](#user-reviews) Positive 878 Neutral 22 Negative 7 ## Summary * * * Features in Sales Tracking Software 18 / 43 Only IXACT Contact - Commission Management - Document Management Best performer 26 / 43 Only EngageBay CRM - Access Controls/Permissions - Email Management - Email Templates User satisfaction User satisfaction 4.4 User reviews[145](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.4 Customer support 4.5 User satisfaction 4.7 User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $45Flat Rate, Per Month - Free version - Free trial Price starts from $14.99Per User, Per Month - Free version - Free trial Best for Best for Specially designed for Realtors. Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## User reviews Pros & cons VR Verified Reviewer Broker Owner > "The features that it offers." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) VR Verified Reviewer Broker Owner > "My board needed their address because what they sent wasn't legible." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) DP Doug P. Broker Owner > "We are now able to record sales, have better contact with our past clients and have all this at your..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843965) VR Verified Reviewer Broker Owner > "NO ONE will respond to an email or phone call." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) EA Erica A. Realtor > "I enjoy being able to send myself scheduled task reminders as it is has saved me on follow ups and..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2252709) VR Verified Reviewer Broker Owner > "My board has been requesting additional information for the past three days, but I have received no..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) SK Shane K. Team Leader, REALTOR > "The ease of handling various tasks and the dashboard helps to get on focus." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740) CL Christopher L. REALTOR > "There is a workaround in the FAQs for this, but unfortunately, customer and technical support are..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439) LD Leo D. Sales representative. > "For being in touch with past clients is great, the email newsletter, the e card for holidays and the..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2346425) CL Christopher L. REALTOR > "There are issues with sending mass emails. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439) VR Verified Reviewer Realtor > "It's easy to download contacts from all other programs and devices. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279) JL Joe L. Broker > "I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) TA Tareon A. REALTOR > "I love the Auto Email Templates and the user friendly tools to set up clients on specific campaigns..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278749) JL Joe L. Broker > "I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) KK Kristin K. Broker > "The customer service is stiff and not very nice, but once you learn all the tools that are available it..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345242) RH Ryan H. Realtor > "Also it is frustrating that we cant have different email responses for different signup form and have..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2425269) EP Eric P. Realtor > "input of prospecting or client contacts is very easy to do." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2849105) BF Bobette F. REALTOR > "The transaction piece is still a nightmare in this industry, Preclose is a great software but again, we..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095) PG Paul G. Sales Agent and REALTOR® > "I worked in IT sales for 21+ years and depend highly on my CRM system to help keep me organized and on..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345584) SK Sammy K. Sales Rep > "Could use more variety in the generic "keep in touch" marketing emails and the 'goal setting page'..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355525) MR Michael R. Agent > "IXACT Contact has enabled me to keep in constant communication with my SOI and leads." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216) VR Verified Reviewer Realtor > "Finding a particular client or list of clients is not intuitive. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279) MD Maggie D. REALTOR > "I am able to easily change the suggested text to reflect my personality and writing style. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872) JL Joe L. Broker > "I’ve spent hours talking with various Ixact tech people and no fix is working." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) JS John S. Realtor > "This CRM has all the features needed to stay in touch with your current, past and future clients. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362566) LD Lori D. Realtor > "Can not do a mass removal of the newsletter for either each client or entire data base." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) AM Alicia M. Realtor > "Keeping in contact with my contacts and getting a reply from them, which lets me know that they know..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270318) MM Michelle M. Realtor > "When I am assigning an activity plan to a listing, I feel that process is clunky. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270382) MM Mara M. Real Estate Agent > "I like the most having transferred all my contacts so easily, and the syncing ability moving forward" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2293027) LD Lori D. Realtor > "Unable to have more than 3 people as contacts i.e roommates." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) TG Tanya G. Realtor > "Robust but intuitive software that makes managing my contacts and transactions easier." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370314) MR Michael R. Agent > "For me, there is some difficulty and confusion when working in the "properties" tab." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216) EB Eric B. Realtor > "I find the system is absolutely amazing for nurturing leads and staying in touch with past clients." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355599) LD Lori D. Realtor > "They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) EE EDGAR E. Sales Agent > "It helps me stay organized and stay top of mind with my past clients and prospects alike." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345280) RK Rebecca K. Broker > "Recording transactions is not user friendly - very confusing even after tutorials. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484) JT John T. Realtor > "I love the monthly newsletters. .." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855242) BF Bobette F. REALTOR > "It does not integrate with zipforms" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095) SC Stephen C. Sales Associate > "Being in constant contact with leads and past clients has been very beneficial, resulting in numerous..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374608) LD Lori D. Realtor > "Seriously, They can't have husband/ wife info in the same section?" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) RT Rebel T. Real Estate Agent > "I like it makes social stream posts for me and gives useful information." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2261777) CS Cher S. independent agent > "Too much time drilling around looking for where to put the important information." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506) MD Maggie D. REALTOR > "Regular Communication with my customers is one of the features I tend to use most. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872) AF Andy F. Sales Representative > "I don’t like how the transactions are tracked." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356555) ES Elizabeth S. CEO/Broker/Owner > "I like that they continue to come out with new products and seem to listen to their customers as to..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362845) SM Sue M. Real Estate Broker > "The mass email letter is antiquated." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562) MM Mitchell M. Realtor > "The monthly newsletter sent out on my behalf is nicely written with informative articles. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355616) CH Cynthia H. Realtor > "Also, the videos are dry. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2364262) MC Marcus C. Broker/Owner > "Easy to set reminders and keep in contact through monthly emails and drips. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278347) MM Martin M. Sales representative > "Anything I didn’t like I suggested as ideas for upgrades." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362587) CS Cher S. independent agent > "Would like some instructional videos to watch so I can get better at using the software and all its..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506) SM Sue M. Real Estate Broker > "It’s time consuming to customize" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562) Russel L. Sales Rep > "Easy to stay organized." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2835359) LD Lori D. Realtor > "Too much work and they make it complicated." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) SK Shane K. Team Leader, REALTOR > "Their customer service is fantastic!" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740) PJ Pat J. Sales agent > "That is what I miss most about the old website i had" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370535) RK Rebecca K. Broker > "Overall I am able to maintain my database with IXACT in an easy and helpful way. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484) MW Maxwell W. Broker of Record > "Contact management is not very easy to use." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374510) [View Reviews](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) NP Nipa P. Business Administrator > "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) BM Bree M. Administrator > "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) JD Jamie D. Owner > "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981) AH Andy H. Director > "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) JD Jay D. Business Developer > "they take 15 minutes for customers when sometimes you need more to fix a problem." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6252413) JK Jim K. Owner > "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) CS Chris S. Owner > "Our forms on our website seem to sometimes load slowly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) LM Lee M. Operations manager > "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) BD Brian D. Trusteee > "It can be confusing for new users who aren't used to using analytical databases." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283671) AL Angelina L. Social Media Manager > "This consolidation streamlines workflow and reduces the need for multiple software subscriptions." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) DK Dale K. None > "Those emails eventually stopped being delivered to my inbox." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) RB Rui B. R&D Manager > "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) AP Aswathy P. Marketing Operation Associate > "The lack of downloading the report options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) YD Yogesh D. Manager > "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923) Brendan C. Business Development Rep > "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) ST Simon T. Operations Manager > "Its a promising fit for our business based on the feature set it offers." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6797739) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) NB Nick B. Senior Operations > "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) RL Rongle L. Manager > "I don't like receiving to many emails from it." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357) SG Sumit G. Digital Marketing Manager > "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) ## User interface No images or videos provided by vendor 4.65 (907) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important IXACT Contact 18/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/130605/IXACT-Contact/#features) EngageBay CRM Top features 26/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) ### Recognition No recognitions have been awarded to IXACT Contact No recognitions have been awarded to EngageBay CRM ### Deployment & support IXACT Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IXACT Contact - By Elm Street Technology - Located in United States - Founded in EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 ## Popular Comparisons [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [HouseJet](https://www.capterra.com/p/201552/Market-Maker/)[4.25 (374)](https://www.capterra.com/p/201552/Market-Maker/reviews/) $45/month Price $0one time 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130605-201552/IXACT-Contact-vs-Market-Maker) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/) $45/month Price $1000/month 4.2 Features 4.2 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130605-152829/IXACT-Contact-vs-CINC) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130605-176447/IXACT-Contact-vs-BoldTrail) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) $45/month Price $129/month 4.2 Features 3.9 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/130605-152143/IXACT-Contact-vs-Top-Producer-CRM) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 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