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Pizza and delivery focused restaurants have special needs that ordinary point-of-sale systems just can't handle. Thrive is your comprehensive technology partner from dough to doorstep.
Restaurants, cafes, and fast-food chains of all sizes—from small concepts to multi-chain and franchise models. Sapaad offers easy and affordable subscription-based solutions.
Ease of use, user friendly and able to change items is a breeze and overall customer service is outstanding.
Absolutely miserable, I would consider every one from the salesman to the [sensitive content hidden] sketchy and dishonest.
It is a very reliable solutions program that helps us out in many ways.
Wireless and wired printer always lost. Lied about the service provided and what’s included.
Very functional for a Pizza place. Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.
If you send in a support ticket they don't always let you know when they fixed the problem. Not a lot I can say in the negative about this product.
Helps control labor cost. Call center is great for a 1 number system.
Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error.
With Sapaad, we love the fact that front office and back office operations are very easy to configure. And if we ever do require help, their Support team is extremely prompt and responsive.
I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle.
After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.
There should be a field in the CRM to record customer complaints while the call center agent is taking orders.
At Zen, we have more than 10,000 customers and each time a customer calls, thanks to Sapaad, we know them by name, we know their order history and favourites items. Sapaad has a fantastic ease of use.
KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket. Servers have to log in using an email and password, no keycode for quick entry.
We found Sapaad to be a comprehensive solution. What I like most is the ease of access and the freedom that the POWA offers as a hardware platform.
No report that gives us purchases by item. No report that gives us consolidated or combined inventory for all locations for a certain date.
Thrive
Sapaad
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