# Nexus Service Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Nexus Service Manager Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/compare/130615-148317-119285/HubSpot-Marketing-Hub-vs-ActiveCampaign-vs-Mailchimp

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# 

 Nexus Service Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Nexus Service Manager

## What is Nexus Service Manager?

This system is designed to collect all information and activities for your business. By integrating and centralizing all business information, it allows for efficient and more accurate storage and reporting of information. Unlike many other high level field service software, Nexus Service Manger is completely Australian. So you can be assured that our software is backed up by local Australian support.

## What is Nexus Service Manager used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$440

Other, Per Month

Free trial  
available

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Do you work for Nexus Service Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nexusdigital.com.au&name=Nexus Service Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Nexus Service Manager

5.0 (4)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

A$440

Other, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.6 (1,380)

Value For Money

4.7 (3)

Value For Money

4.4 (1,184)

Customer Service

5.0 (4)

Customer Service

4.6 (1,333)

## Nexus Service Manager alternatives

Highest Rated

[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Mobile Access

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Calendar Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

For Pest Control Companies

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Intended to be used by pest control companies

Nexus Service Manager 58 features

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Store and access documents, forms, and photos in one centralized place

Management of commercial motor vehicles for work-related purposes

Intended to be used by pest control companies

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Capture signatures via mobile devices

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Manage inventory based on different requirements of individual work orders

Track the amount of pesticide inventory used on jobs

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

Free Trial

Basic

A$440.00

Other,Per Month

Value for money

4.7 (3)

4.7

Based on 3 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Reckon One](https://www.capterra.com/p/154538/Reckon-One/)[

Webfleet](https://www.capterra.com/p/134918/WEBFLEET/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KS

Kodie S.

Marketing Manager

Facilities Services

### "Responsive & Reliable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2023

We have been impressed since day one on the responsiveness to any help we need or queries we call with. \[sensitive content hidden\] happily and easily talked us through implementing the program, patiently assisted with any trouble and has been straight onto any issue we've ever had. Service is 10 out of 10!

Pros

We love the customization aspect of the program, and that \[sensitive content hidden\] has worked with us to accommodate changes we needed, requests of things we wanted and is happy to review and update the program with suggestions that we put forward. It feels like a partnership, and we appreciate the flexibility that has given us and how it will continue to allow us to grow.

Cons

We can't use the program offline. If we are in areas with low or weak internet, loading images and filling out reports can become sluggish. It we are working remotely, with no internet, we can't access the program.

Alternatives considered

[Formitize](https://www.capterra.com/p/162539/Formitize/)

[ServicePRO](https://www.capterra.com/p/31608/ServicePRO/)

[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)

[RouteManager](https://www.capterra.com/p/185092/WorkWave-Route-Manager/)

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

Reasons for choosing Nexus Service Manager

It ticked the most boxes when it came to what we needed and wanted in a program. \[sensitive content hidden\] jumped onto a suggested customisation for the program before we signed up, which showed us he was someone who we wanted to partner with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LE

Leah E.

Manager

Facilities Services

### "Nexus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2023

Having contact with the developer direct is the strongest feature of Nexus, if we have an issue the problem is rectified or explained within under 24 hrs.If we have an idea for a feature the developer works with us to create and implement an option.

Pros

Nexus scheduling, invoicing, reports are easy to use and fulfils all of our needs

Cons

Form design and integration is not as easy as other programs and I look forward to seeing the upcoming improvments

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Luisa C.

Operations Manager

Outsourcing/Offshoring

### "Revolutionizing Field Service with Real-Time Data: Our Experience with Nexus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2023

My overall experience with Nexus Service Manager has been outstanding. The software has streamlined all of our field service operations, making it much easier for our team to manage customer appointments, track service completion, and maintain accurate records. The real-time data feature has been especially useful, allowing us to make informed decisions in real-time, while the referral program has been a great incentive for our team to bring in new business. The user-friendly interface and excellent customer support have made the transition to Nexus Service Manager seamless. We highly recommend this software to other field service businesses looking for a comprehensive and efficient solution.

Pros

Efficiency Boost: Real-time Data Management

Cons

If there is one thing that could be improved in Nexus Service Manager, it would be to offer even more customization options for the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2023

Thank you Luisa.

RW

Ron W.

Service Manager

### "Nexus Service Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 24, 2013

As we work in a niche industry, customised templates are an integral requirement to meet our business needs. Nexus Service Manager has provided us with the exact customisable templates that we require. As the company's operation has expanded & evolved Nexus Service Manager has been able to customise the system to meet our ever changing requirements such as the remote connection of jobs via smart phones direct from Nexus Service Manager. The customer support received from Nexus has been outstanding, particularly when our server failed; Nicholas was at our premises within 1 hour of us requesting emergency service response. Nexus Service Manager has been the most utilisable tool along with exceptional customer Service. We would not hesitate in recommending Nexus Service Manager for all Service Based Companies. Ron Watkins Service Manager Fire Evolution Pty Ltd

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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