# ADP Workforce Now Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ADP Workforce Now Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/compare/130634-155895/SentricHR-vs-WorkforceNow --- # ADP Workforce Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP Workforce Now ## What is ADP Workforce Now? ADP Workforce Now is a cloud-based and AI-enables workforce management software that assists with human resources management, payroll, benefits, talent management, compliance, time & labor management, analytics & benchmarking. The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs. ## What is ADP Workforce Now used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 7,225 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Comprehensive employee time tracking Detailed paycheck breakdowns Cumbersome security and permissions Slow and laggy system performance ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - PEO / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP Workforce Now?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adp.com/&name=ADP Workforce Now) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP Workforce Now 4.4 (7,225) VS. [4.9 (4,291)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7,186) Ease Of Use 4.8 (4,291) Value For Money 4.2 (4,889) Value For Money 4.7 (3,941) Customer Service 4.2 (5,194) Customer Service 4.7 (4,043) ## ADP Workforce Now alternatives Highest Rated [4.9 (4,829)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) ## FAQs about ADP Workforce Now Overview ### What problems does ADP Workforce Now solve? ADP Workforce Now solves fragmented HR and payroll workflows by centralizing time tracking, payroll, pay stubs, PTO balances, benefits, tax forms, and employee records in one system. HR teams, payroll administrators, managers, and employees benefit by reducing manual entry, paper trails, payroll questions, and delays in accessing compensation information. Answer based on 4120 reviews Overview ### Which roles and teams benefit most from ADP Workforce Now? ADP Workforce Now is most used by HR teams, payroll administrators, finance leaders, and operations managers who need one system for hiring, onboarding, time tracking, benefits, and payroll. Owners, CEOs, and CFOs use it for workforce visibility and compliance, while office managers and administrators streamline employee records and daily HR tasks. Answer based on 7117 reviews Overview ### What company size and industries is ADP Workforce Now built for? ADP Workforce Now is built mainly for small businesses, which make up 55% of reviewers, and is most common in hospital and health care at 6%. It serves organizations across nearly every industry, with additional concentration in computer software and nonprofit organization management, each representing 4% of reviewers. Answer based on 7213 reviews Features and Usability ### What are the key features of ADP Workforce Now? ADP Workforce Now includes core payroll management, tax filing, employee self service, time tracking, and time off management. Reviewers also focus on employee profiles, pay statements, and customizable reporting. Differentiating features include benefits enrollment, direct deposit, onboarding, mobile access, and multi-state compliance support in one system. Answer based on 1885 reviews Integrations ### Which third-party tools and platforms does ADP Workforce Now integrate with? ADP Workforce Now integrates with Microsoft Outlook, Okta, Oracle PeopleSoft, MakeShift, Microsoft 365, Wisely, Deputy, and NetSuite. It also connects with tools for learning, accounting, and benefits administration, including Absorb LMS, Blackbaud Financial Edge NXT, Benefitsolver, and ClearCompany, with over 30 integrations overall. Answer based on 324 reviews Getting Started and Support ### How easy is it to onboard and train a team on ADP Workforce Now? ADP Workforce Now offers in-person training, live online sessions, webinars, documentation, and videos. Employees and regular users often learn basic tasks quickly, sometimes with minimal instruction, while admins, payroll teams, and HR managers usually need more time for setup, reporting, and advanced modules. Reviewers describe a noticeable learning curve at first. Answer based on 440 reviews Getting Started and Support ### What customer support options does ADP Workforce Now offer, and how do users rate the experience? ADP Workforce Now offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, friendly, and effective for payroll issues, with chat appreciated for convenience. Common complaints include long waits, inconsistent answers between agents, slow case follow-up, and uneven expertise on complex problems. Answer based on 1139 reviews Security ### How does ADP Workforce Now handle data security and access control? ADP Workforce Now uses two-step or multi-factor authentication, password-protected logins, secure portals, configurable permission levels, and employee self-service password resets to protect payroll, tax, and personal data. Reviewers also note strict password-expiration rules, lockouts, cumbersome recovery, and occasional problems configuring security rights or permissions correctly. Answer based on 547 reviews Ease of use ### Is ADP Workforce Now easy to use? ADP Workforce Now feels easy for everyday payroll, time tracking, and self-service tasks, but setup and admin work can take time. Employees often find pay stubs, PTO, and clock features straightforward, while HR admins and small business teams may face a learning curve, dated menus, and extra clicks. Answer based on 1885 reviews ## Who uses ADP Workforce Now? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 358 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 358 reviews Administrative 36% Administrative 36% Human Resources 11% Health & Medical 8% Sales & Business Development 8% Others 37% Top industries Based on 358 reviews Health, Wellness and Fitness 30% Construction 20% Food & Beverages 20% Hospital & Health Care 17% Other 13% ## Pros and Cons Comprehensive employee time tracking 92% positive reviews out of 323 Most reviewers describe time tracking as straightforward, letting them monitor hours, PTO, and attendance easily. Rickie F Operations Manager, 11 - 50 employees. "Very easy interface with easy to use tools for hourly tracking, auditing and corrections." Cumbersome security and permissions 70% negative reviews out of 385 Most reviewers describe security and access control as overly restrictive, causing login issues and administrative burdens. Kristi B Comms, 1,001 - 5,000 employees. "constantly have to reset my password-- it never recognizes my username (it's correct) and password (also correct) and I end up locking out and having to reset everything again." Detailed paycheck breakdowns 91% positive reviews out of 288 Most reviewers find paycheck information clear, with accessible breakdowns of earnings, deductions, and payment history. R. N Marketing, 5,001 - 10,000 employees. "I like the way it presents your paycheck and the breakdown of what will be deducted." Slow and laggy system performance 79% negative reviews out of 312 Most users comment that performance and speed are lacking, with slow load times and occasional unresponsiveness. Deseree D Group Fitness Instructor, 11 - 50 employees. "ADP is clunky and often lags when internet is anything less than optimal. " Instant diGital pay stub access 92% positive reviews out of 203 Most reviewers indicate pay stubs are easily accessible, downloadable, and organized for quick reference or printing. Robert B Sales Manager, 1 employee. "Overall a great app for checking pay-stubs and even downloading W-2s at my convenience." Frequent, complex password requirements 88% negative reviews out of 276 Most reviewers report password management is frustrating due to frequent changes, strict rules, and difficult reset processes. Sydney B AGM, 51 - 200 employees. "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.6 (1,153) 68.08% of 1153 reviewers that rated this feature as important or highly important You benefit from automated payroll processing, paystub access, and detailed breakdowns. Reviewers indicate it’s easy to track hours, deductions, and pay history, but some users feel the interface looks outdated and setup can be complex for advanced needs. Direct Deposit 4.8 (840) 68.81% of 840 reviewers that rated this feature as important or highly important With this capability, you can set up, manage, and split direct deposits easily, ensuring timely and secure payments. Reviewers appreciate the convenience, speed, and flexibility, noting that employees can update bank info themselves and avoid paper checks. Payroll Reporting 4.6 (790) 61.77% of 790 reviewers that rated this feature as important or highly important It gives you detailed payroll reports with customizable options and visual breakdowns. Reviewers appreciate easy access to pay stubs, tax info, and historical data, but some mention that finding the right report can be time-consuming or confusing due to many choices. Self Service Portal 4.5 (771) 63.16% of 771 reviewers that rated this feature as important or highly important This aspect empowers you to manage payroll, benefits, and personal info independently. Some reviewers find it intuitive and time-saving, reducing HR workload, but others mention occasional login issues, navigation challenges, and missing capabilities like multiple bank account management. W-2 Preparation 4.7 (700) 63.86% of 700 reviewers that rated this feature as important or highly important ADP Workforce Now offers digital W-2 access, early availability, and integration with tax software. Users think it saves time, simplifies tax filing, and allows employees to download or print forms anytime, though a few mention rare access issues during software updates. Employee Database 4.5 (781) 58.13% of 781 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository ADP Workforce Now 106 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Collect data and compile reports to stay in compliance with Affordable Care Act requirements Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Researching and validating a person's criminal, educational, job or financial records Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy With this capability, you can set up, manage, and split direct deposits easily, ensuring timely and secure payments. Reviewers appreciate the convenience, speed, and flexibility, noting that employees can update bank info themselves and avoid paper checks. Store, manage, and track all electronic documents in a centralized location Digital forms that are shared and accessed online Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Software specialized for accountants and accounting firms Designed for small businesses Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Document completed by employee to assist with career and personal development to reach short term and long term goals Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Predict labor requirements based on past and present data/trends Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Access software remotely via mobile devices Access the system via a mobile application Pay employees in multiple countries using correct currencies and correct tax deduction amounts Pay employees in multiple states with correct tax deduction amounts in each Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students You benefit from automated payroll processing, paystub access, and detailed breakdowns. Reviewers indicate it’s easy to track hours, deductions, and pay history, but some users feel the interface looks outdated and setup can be complex for advanced needs. It gives you detailed payroll reports with customizable options and visual breakdowns. Reviewers appreciate easy access to pay stubs, tax info, and historical data, but some mention that finding the right report can be time-consuming or confusing due to many choices. Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Analyze and gain insights into data in real-time Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Follow the progression of a task associated with performance reviews An individual's evaluation of his or her own strengths, weaknesses, and skills This aspect empowers you to manage payroll, benefits, and personal info independently. Some reviewers find it intuitive and time-saving, reducing HR workload, but others mention occasional login issues, navigation challenges, and missing capabilities like multiple bank account management. Track and manage sick leave time Track employee skills, competencies, training & qualifications Planning, tracking and developing internal talent for future key position filling Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Organizing a group of people to accomplish a task Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs ADP Workforce Now offers digital W-2 access, early availability, and integration with tax software. Users think it saves time, simplifies tax filing, and allows employees to download or print forms anytime, though a few mention rare access issues during software updates. Automatically subtract garnishments from wages SaaS, web-based, online deployment Assess skills, outcomes and results using preset metrics and averages Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.3 (7,182) 4.3 Based on 7,182 reviews ## Pricing Value for money 4.2 (4889) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/155895/WorkforceNow/pricing/) Value for money 4.2 (4,889) 4.2 Based on 4,889 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ ClockShark](https://www.capterra.com/p/155467/ClockShark/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5194) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5,194) 4.2 Based on 5,194 reviews ## User reviews Overall rating 4.4 Based on 7,225 reviews Filter by rating 5(4203) 4(2159) 3(662) 2(135) 1(66) Mentioned topic Sorted by most recent Katie T. Team Gymnastics Coach Health, Wellness and Fitness ### "Easy for All Ages; Some Connectivity Issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 29, 2026 Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly. Pros ADP Workforce Now has been an easy-to-use product for our gymnastics facility. We have lots of hourly employees, many of them teenagers. We also have some employees in their 50s+. Everyone, regardless of age, is able to clock in and out using this product. Cons Sometimes, the app struggles to stay connected to the wifi. We use an ipad for all employees to clock in and out. Sometimes, it let's you log in to your account, but then just spins and spins and you're never able to actually clock in. I don't know whether the fault is our wifi connectivity or the app itself. We do keep a paper clock in sheet nearby to record hours when the app isn't working properly. Switched from [Less Paper](https://www.capterra.com/p/158852/Less-Paper/) Literally our boss bought everyone a tiny calendar and we wrote out hours down in our own calendars. She would then have to go in and manually add hours up to pay people. Payroll took forever! With ADP it goes much faster and is much more reliable! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Valery C. Digital Philanthropy Officer Education Management ### "Very Nice Software But Expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 28, 2026 Pros It’s very clear with its interface and easy to use understanding wise. It is concise and on time with payments. Cons Overall it is very expensive for small companies to afford and can be hard to upkeep at certain times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Anthony G. Wholesale parts sales mgr Automotive ### "Ado review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 Use it every day in many aspects of my role at work and for other employees to show it’s value to the team Pros All the necessary HR, I.T. , service award, health benefits rolled into one area makes it extremely helpful Cons Mobile app at times is very delicate and not always least to maneuver compared to the desktop but overall is good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fannie C. estimator Electrical/Electronic Manufacturing ### "Estimator of marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 ADP Workforce Now is easy to use and provides excellent payroll features. However, it is expensive, and the cost may be too high for many small businesses. Pros ADP Workforce Now is the best payroll application I have ever used. It is simple, intuitive, and high-quality software. Cons However, it is quite expensive, and many small businesses may find it difficult to justify the cost. While the features are excellent, the pricing may be too high for companies with limited budgets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Emily W. HR manager Hospitality ### "Great HR System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 I really enjoyed using the system. As an HR professional it was an easy system to use and was a platform to capture most of the employee lifecycle. Pros I liked how ADP tied together your time tracking, payroll, employment files and onboarding tools. It was great for HR and capturing various workflows. Cons The only thing I thought it could improve on was having a LMS system for training and onbaording experiences. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Ernesto R. Quality Assurance Financial Services ### "Great Customer Support Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 My overall experience with ADP Workforce Now was positive. It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is effective, organized, and valuable for managing day-to-day HR processes. Pros liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform. It helped streamline processes, improve accuracy, and made it easier to access important information quickly. The reporting tools and automation features were also helpful for saving time and staying organized. Cons The platform can feel a bit overwhelming at first because of the number of features and options available. Some processes could be more intuitive, and navigating certain areas sometimes requires extra steps. However, once familiar with the system, it becomes much easier to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Allyson B. PM Health, Wellness and Fitness ### "ADP is the way to go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2026 For an HR or payroll administrator, it feels like driving a massive, armored tank: you know it is secure, it is highly compliant, and it will absolutely get you across the finish line on payroll day. However, it handles like a heavy vehicle—the steering is stiff, the dashboard is cluttered, and making a sharp turn (like running a non-standard report or fixing an implementation mistake) requires a lot of muscle. Pros ADP Workforce Now is a highly reliable, all-in-one HR platform that does a fantastic job of streamlining everything from payroll and tax filing to benefits administration and time tracking. Because it houses employee data in one centralized hub, it eliminates the headache of jumping between different systems and drastically reduces manual data entry. The platform is also widely praised for its robust, automated compliance features, which take the stress out of navigating complex labor laws, while its intuitive self-service portal empowers employees to easily manage their own tax forms, pay stubs, and time cards. Cons Honestly, ADP Workforce Now is great for having everything in one place, but it definitely has its frustrating sides. The system itself can feel really clunky and rigid—simple tasks take way too many clicks, and trying to pull a custom report is a total nightmare if you don't know exactly what you're doing. Plus, once you're done setting it up, the customer support is a maze; you usually end up dealing with a general call center instead of a dedicated person who actually knows your account. On top of that, their billing is incredibly confusing with random extra fees that constantly catch you off guard.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Totiana S. Donations Manager Non-Profit Organization Management ### "ADP is so user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros It’s very user friendly and I can view the main things on front page, which is very helpful so you don’t have to search for it. Cons I don’t like that you have to tap eye to view the information you’re needing. That is a bit of a hassle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mike T. Family Pastor Religious Institutions ### "ADP brings home the bacon" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 16, 2026 Pros ADP is good. It's pretty easy for tracking your time at work and really nice and easy to use for checking your pay stubs. Setup of my account was quick and every now and again I get notified of my paystubs. Cons The interface of ADP is a little rough but I guess it can't have everything. ADP does a lot of different things and the interface is probably the least of their worries. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Darien B. Therapist Hospital & Health Care ### "Highly recommend. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2026 Overall highly recommend. Great experience. It’s easy to use and navigate. I also have enjoyed being able to see my gross and net pay calculated as I enter my time. Pros It easily tracks time and pay. It’s so easy to enter manual time as well as clock in/clock out. I love that it keeps track of your gross and net pay as well as W2 information. Cons Sometimes login can be finicky. Sometimes I have to try multiple times before it works. I do like that it saves me log in info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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