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Roofers, remodelers, window and door contractors, HVAC contractors, plumbing contractors, landscaping contractors, siding contractors, general contractors, and residential construction professionals.
Built exclusively for small to large-sized residential home improvement remodelers and contractors. The solution helps effectively manage leads, sales, marketing, quoting, appointments, and more.
Beta version is impressive and when we received a demonstration at the IRE, we were really excited with the capabilities.
We are working through these limitations, but I am disappointed that it is not the functioning software that we were sold on.
The interaction between desk top and mobile versions is seamless, homeowner's page feature is a great communication tool, friendly representatives and fair cost.
The reporting is not accurate and I have sent in several emails calls complaints etc. with no responses on the status.
I'm very pleased with the software, as never having experience with competitive software in the past. I have a lot of corporate experience and this was a seamless transition for me.
Uploading photos is a time killing headache as well.
I started using this software at the beginning of the year and I found it amazing how quickly I picked it up. The best part to me is the ability to keep customers in the loop.
Dose not work the way they said it would and we got charged additional money for an adjustment.
I like the ability to customize the software to best fit our needs.
When they finally said "we can't do this" I was deep in the hole. My sales rep and his manager left the company and the relationship just fell apart as no one took ownership of my problem.
The more information I put into 360 the more information I get out and that helps me run reports I can use to help us make better day to day decisions.
It is pretty limited with it's follow up options for the sales reps once a sale has been made. The HTML emails look terrible, so I send everything in plain text.
After several years, I was able to be made whole for the money we committed to the implementation. We have plenty of colleagues that use the I360 platform and have had great results.
The delays mounted and I had to pay my monthly fees while we waited on implementation.
The support team is wonderful. They are prompt and most of the time can get problems or challenges resolved in a very short timeframe.
Not easy to figure out how to customize the product. The process was very aggrevating and difficult to achieve exactly what we needed.
Nik M.: Hi, my name is Nik and I'm a project manager estimator for a paint company and I would rate JobProgress with a five out of five. We use JobProgress on a daily basis by creating estimates, helping with our scheduling, creating invoices, and just overall workflow to make sure we know where a project is so nothing is missed and that the customer is satisfied from start to finish. What I really like about JobProgress, first of all, is that it's got an app capability. We're out in the field a lot, so our estimators need to be able to access it at any time. I also like the ease of use. It was very easy when we got it, to start setting up and start customizing it to our own workflows and kind of how our processes are and then we're agile with it. We're able to quickly maneuver things or change on the fly; materialists, labor costs, things like that. So we're able to do a lot more functions in a day than we were in the past. Yeah. The only thing we really asked to be improved with the software would be reporting. Just being able to go in there and maybe customize how we'd like it to output what we need and ultimately coming out in the Excel spreadsheet.
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