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Dry cleaning, Laundry, Clothing Alterations and Tailoring businesses.
Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals.
What I like about this software is that it's really simple, easy to control, user interface is really good and the simply of use is what I love about this app.
My only regret is not finding this software sooner and being ahead of the game in our industry, as opposed to playing catch up.
I like that we can customized our products and services, also the sales rep [sensitive content hidden] have been so patient with me, [sensitive content hidden] dedication is outstanding.
In their old software there was a tool to track the missed orders which is not yet available on the new one.
Being very user friendly and flexible. Great support and ability to save customers credit cards.
A bit difficult to setup. That's it and I believe this is mainly because there are so many features built into the software.
We have had good experience with this great POS so far and recommended to every singable business.
No negative points about the software but the only thing is that when I switched I wasn't able to bring historic data.
Once everything is set up and running it’s so wonderful the automation. The value for the price point is amazing.
I was unable to delete my account and had difficulty getting a hold of a rep to delete the account. I never received any calls other than for sexual inquiries and a TON OF SPAM EMAIL AND CALLS.
I love the automated emails and the ability to create promotions, and the marketing aspect is very helpful to me as someone just starting out on my own.
The only problem was mine not fully reading the instructions.
Love the top of the line choices. Client connection and loyalty amplified by their emails & text communication and exceptional, flexible marketing strategies.
User display of your schedule is hard to read. Hard to tell at a galnce how long a scheduled session is, esp. on a mobile device.
The staff are wonderful and extremely helpful. I recommend them often to other spas, yoga and massage therapy business owners.
No place to put their insurance info in the client record, other than in the general 'Notes' tab.
Joyce A.: Hi. I'm Joyce. I'm the owner of Lake George Massage and Day Spa, and I'm here to give MassageBook a five-star rating. Before MassageBook, we went with a company called MOPRO, which was, at the time, many, many years ago, an excellent company. It was brand new. It was starting off. And we figured because it was a massage professional who wrote the program, that we were going to go with that, and we did. Unfortunately, the gentleman who owned the place actually passed away. So we had to search for another company, and MassageBook just happened to come up in our books that we had hanging around our lobbies, and we saw MassageBook advertised in some of the magazines. They had SOAP notes, which were very important to our business at the time. We were doing insurance forms, and they have the perfect SOAP notes for us to be able to submit them, and it was excellent and a no-brainer. None of the other companies actually had that at the time. And we've been with MassageBook for many years and we've watched them grow over the years. And customer service is downright, bar none, the best I've ever experienced. MassageBook was extremely easy, very helpful. If you had an issue, you could go online and just chat with them and get some help. They have a lot of information on their website, as well, to help out if you are stuck trying to do something. It's pretty simple to navigate. And I think maybe just because I've been with the company from day one, that we grew with them. So it was really nice. And they have just about everything. You can do gift certificates, you can track all your clients, you can track all of your employees. You can pretty much do anything you need to do with MassageBook. I'd suggest you check everything out. I think that it's super, super helpful to have SOAP notes. With most programs, you have to get another complete program system to do that. And I think the SOAP notes are not only substantial for you but in case you can't massage that person or take care of that person in some way, shape, or form, that the other person who does take over for you does have notes on that person so that they can make the client happy and comfortable. I think that's the most important thing.
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