--- title: "Compare ZipRecruiter vs Gem 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ZipRecruiter and Gem based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130706-204052/ZipRecruiter-vs-Gem" page_type: "comparison" language: "en" --- # ZipRecruiter vs Gem Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZipRecruiterGem2/4 selected [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) [Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (125)](https://www.capterra.com/p/204052/Gem/reviews/) [## ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [10,958 reviews](#user-reviews) Positive 8,533 Neutral 1,747 Negative 678 [## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (125)](https://www.capterra.com/p/204052/Gem/reviews/) Starting Price $135.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 122 Neutral 1 Negative 2 ## Summary * * * Key features rated by users Features selected based on 17,615 reviews from recruiting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 96%Fit High performer Feature ratings Job Posting 4.3 Applicant Tracking 4.3 Application Management 4.3 Candidate Management 4.2 Resume Search 4.2 60%Fit Not enough reviews Feature ratings Job Posting 3.8 Applicant Tracking \-- Application Management \-- Candidate Management 4.6 Resume Search 3.9 User satisfaction User satisfaction 4.2 User reviews[10,958](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.0 Customer support 4.2 User satisfaction 4.7 User reviews[125](https://www.capterra.com/p/204052/Gem/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $135Flat Rate, Per Month - Free version - Free trial Best for Best for ZipRecruiter is used by hiring managers, recruiters, HR professionals, staffing agencies, SMEs, and enterprise companies. Best for Over 1,200 organizations — including Anthropic, Zillow, Walgreens, Carmax, Robinhood, and Doordash — run their recruiting on Gem. Recruiters using Gem see up to 5x productivity gains. ## User reviews Pros & cons DC Daniel C. Benefits and Compliance Manager > "The ability to add screening questions to job posts helps a great deal with fine tuning the job posting and making sure that the..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7156528) CS Cassidy S. HR ADMIN > "I have not hired one person in the past 4 years off of ZipRecruiter because I am looking for Plumbers and Drain Cleaners or..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7015774) MN Melissa N. owener operator > "I liked that zip recruiter allows you to search for qualified candidates that have skill sets that fit the positions you are..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7173856) AP Ashley P. HR Manager > "Cons: Candidate matching was not accurate, applicant quality was low for our needs, and the platform did not provide sufficient..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7165637) LW Levin W. Cashier > "like ZipRecruiter because it makes finding jobs easier It shows me job recommendations that match my skills and allows me to..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7109113) AP Ashley P. HR Manager > "For the amount of time spent reviewing applicants and the overall cost of the platform, the return on investment was..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7165637) RR Rebecca R. Production Manager > "I also appreciate the ability to manage applications and communicate with candidates all in one place, which makes the hiring..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7155116) ML Maren L. Hr > "Uses its own email which can present a problem specially if you are doing onboarding it prevents a smooth transition" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7146020) AP Ashley P. HR Manager > "I appreciated the straightforward setup process, user-friendly dashboard, and the ability to manage applicants and..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7165637) MO Makenna O. Marketing Manager > "The thing I like the least about ZipRecruiter is that in my specific niche, the automated "ratings" are practically..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7165738) BN Brennan N. Insurance Agent > "Job seekers can upload a profile and apply to dozens of roles instantly, greatly reducing application fatigue." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7180341) RR Rebecca R. Production Manager > "Additionally, managing a high volume of applicants can become overwhelming without more advanced filtering options." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7155116) CL Christy L. Director of Human Resources and Recruitment > "ZipRecruiter has a huge platform, and it definitely can streamline the recruiting process, which saves time for me." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7114102) MB Mohammed B. Researcher > "Some features can be expensive for small businesses, and candidate quality may vary by location." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7170806) Bill L. Vice President of Sales and Operations > "The matching features also helped connect me with roles that aligned with my skills and interests." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7185141) Tomia R. Sr. Help desk > "There are times that I have clicked on jobs and the job has been closed or its just not there to look at" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7138011) PC Patricia C. Office Manager > "This platform makes it simple to classify the prospects for a more thorough assessment and decision-making process, and it..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6580849) MK Melissa K. staff > "the number of emails you get sent is a little much." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7176960) RM RJ M. Safety Manager > "ZipRecruiter allows us to reach a wide array of potential employees and makes it easy to convey match our needs with theirs" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7074869) MK Melissa K. staff > "Also get alot of spam and just useless stuff not even to do with job search" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7176960) MH Mark H. Operations Manager > "ZipRecruiter is one of the employment websites that are company has used for looking for new employees and it streamlines some..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6807696) LM Latoria M. Singer Songwriter, Author, and Poet > "I have received notification emails for ziprecruiter since applying once for a job on the site, but I usually do not respond to..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6752186) SW Susie W. HR Generalist > "I appreciate how widely job listings are distributed, which helps bring in a steady flow of candidates." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7128553) Tavoni L. Laundry and Linen Aide > "Zip recruiter doesn't always have the best job matches and you have to go through a lot steps just to apply for a job through..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7053264) Julia N. Administrative Manager > "ZipRecruiter allowed us to post about current job openings and find candidates that wanted to apply that matched our job..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6868825) VR Verified Reviewer Firm Administrator > "No viable candidates were generated by ZipRecruiter so we have stopped using them in general." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7127787) KS Kimberly S. Patient Service Representative > "What I like most about ziprecruiter is the ability to search for employment within a certain area." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7075822) NT Nijah T. THERAPIST > "I dislike that there is not alot of job options to apply for which make the job search more dfifficult." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7060287) DS Dani S. HR > "I love the ZipIntro session options because it's so fast and easy. And I also love the Invite to Apply option and how fast it..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7059143) Carol B. Zip Recruiter is a great option for job recruiters > "I feel that even when I use the filters resumes imported don't include the best matches." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7064603) TK Tim K. Founder > "With a small group such as ours, sourcing candidates is made so simple by ZipRecruiter." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7181692) Sherrie G. President, Owner > "Some positions are not vetted properly and scam artists manage to infiltrate leading to security issues, or a waste of time..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6866005) ML Martha L. Payroll and Admin Specialist > "It was nice to be able to customize the posting how we wanted it to show up. " [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7132371) DH Destinee H. Photography > "I noticed some of the job postings, mainly work from home, weren’t legitimate which is disappointing because it takes away from..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6548768) ML Martha L. Payroll and Admin Specialist > "It was nice to be able to customize the posting how we wanted it to show up. " [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7132371) VR Verified Reviewer Firm Administrator > "It seems they have diversified their service offerings recently, and we don't need that." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7127787) MB Mohammed B. Researcher > "The interface is user-friendly and helps streamline the hiring process." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7170806) KM Kim M. Talent > "It did get applicants that did not match the job description as many platforms do and some were not relevant to what i was..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7004280) KB Karen B. CEO > "Our agency was able to staff all the positions needed. Because of the ZipRecruiter website it was easy and quick covering all..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6692850) JJ Jada J. Assistant > "The least I like about ZipRecruiter would be the customer support they don’t let you speak to a Live agent unless you’re begging." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7017761) AS Amber S. Business Admin > "ZipRecruiter helped me to find an internship at the time, and it also helped me to get a couple interviews with other companies." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7013627) ND Nicolaas D. automotive technician > "This is a data collecting company who uses fake info to lure people in and then charge them as much as they can!!" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7001229) CG Claire G. Executive Administrator > "The candidate matching is also another great bonus as it sends me potential matches that best align with my post, saving me time." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6754188) SS Scott S. Manager > "I found zip recruiter to be no different than any of the competition, but they seemed higher pressure - we had no successful..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6817871) Kerry G. Lead Insurance verification specialist > "I also enjoyed it from Managing a practice and posting open jobs for employment." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7138084) LW Levin W. Cashier > "Also when I apply for jobs there is no guarantee that employers will respond" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7109113) CG Claire G. Executive Administrator > "It publishes your listing to multiple job boards with helps more people see the post without extra effort on my part." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6754188) JS Julie S. Owner > "Unable to reach more specific pool of applicants; received many applications that were irrelevant to the job post" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6872661) BO Bryanna O. ZipRecruiter Review > "One of ZipRecruiter's standout features is its candidate-matching technology!" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7086697) JC Jessica C. Customer Service Rep > "the cost can be expensive for small businesses." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7083548) Tomia R. Sr. Help desk > "I have been using this for years when it comes atime I may have to search for a new job, and it is always a very good resource" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7138011) MM Michelle M. Director of Operations > "The job listings that I am receiving do not really match my skill set." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6545675) ML Martha L. Payroll and Admin Specialist > "Customer Service was easy to get a hold of and they were very responsive which made it even more of a value for the money paid." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7132371) RH Rachel H. Recruiter > "We did not get the right traction we needed for the amount of openings we had." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6801319) VR Verified Reviewer Senior Software Developer > "However, I would recommend ZipRecruiter is that it would be better if make the platform available for free or less cost because..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6646752) ND Nicolaas D. automotive technician > "looking for automotive tech and get only unqualified applicants.. even called one and he never even heard from ziprecruiter!!" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7001229) Carol B. Zip Recruiter is a great option for job recruiters > "They advertise on many social media outlets which helps to engage good candidates" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7064603) MH Mario H. Owner > "Much less than what we were allowed because there weren't any viable candidates." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7036759) DS Dani S. HR > "What I like most about ZipRecruiter is how many options it gives you to reach candidates." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7059143) BO Bryanna O. ZipRecruiter Review > "Unfortunately, the thing we as a company like least about ZipRecruiter may have to be the pricing." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7086697) SW Susie W. HR Generalist > "It's very user friendly, and I love how quickly we start receiving applications after posting a job." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7128553) BP Brittany P. Manager > "On a few occasions it has been a few issues with the website once I go into look for potential employees" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6750894) VR Verified Reviewer Staffing Coordinator > "ZipRecruiter is extremely easy to use, connects you to jobs fast, and makes applying simple overall." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7142500) MH Mario H. Owner > "The manager of a Staples is NOT a concrete foreman." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7036759) MO Makenna O. Marketing Manager > "I would say that overall, the website has a nice design and posting jobs is simple." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7165738) MHS Mohammed Hareez S. Human Resource > "The least I like about Zip recruiter it doesn't give that much update on jobs" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6750929) JP Jabbara P. Owner > "They made the interviewing in hiring process easy." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7164004) Kristl K. Sr Customer Support Representative > "My email gets flooded." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7084539) RR Rebecca R. Production Manager > "What I like most about ZipRecruiter is how easy it is to connect with qualified candidates quickly." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7155116) LE Leisa E. Administrative Assistant > "Honestly seemed like some of the postings were scams." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7088013) LE Leisa E. Administrative Assistant > "There appeared to be a generous number of jobs listed that fit the criteria of the field I was looking for." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7088013) MH Mario H. Owner > "We did not get a single viable candidate." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7036759) CG Claire G. Executive Administrator > "It’s a great platform for reaching a large audience quickly, and it’s especially useful when you need to fill a role fast or..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6754188) LM Latoria M. Singer Songwriter, Author, and Poet > "I dont like that some job offers are often spam." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6752186) JS Julie S. Owner > "Allowed us to reach a large pool of applicants; provided a user-friendly platform for posting job openings" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6872661) CL Christina L. Administrative Assistant > "Felt a little clunky to navigate through" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6743129) MW Michael W. Owner > "It's extremely easy to use and easy to navigate, with clear language and search tools that are user friendly." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7160272) KS Kimberly S. Patient Service Representative > "What I dislike is, at first, it was hard to understand how it worked." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7075822) Stephanie M. Administration > "I love how easy it is to manage postings, messaging, and candidates." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7119756) VR Verified Reviewer Field service engineer > "The price seems to be a bit high." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6539759) VR Verified Reviewer Staffing Coordinator > "ZipRecruiter is extremely easy to use, connects you to jobs fast, and makes applying simple overall." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7142500) AD Arleny D. Recruiter > "The design and format are a bit old and tricky to use." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4301825) MS Michelle S. Recruiter > "ZipRecruiter is easy to use and integrates well with our ATS" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6611704) AA Allison A. Speech language pathologist > "Not super user friendly and not a lot people in my field using it." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4226257) EM Edward M. Associate > "The platform's user-friendly interface, job matching technology, and efficient application review process make it a top choice..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4560614) VR Verified Reviewer HR Manager > "User interface isn't as user-friendly as some platforms I have used, but just takes some time to get to know it." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___3204821) JG Jamie G. Radiology Supervisor > "Zip recruiter is a popular, easy to use and a reliable resource" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6784317) BB Bharat B. Training manager > "Interface is not very user friendly and sometimes confusing" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___3307948) MS Michelle S. Recruiter > "ZipRecruiter is easy to use and integrates well with our ATS" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6611704) CS Cassidy S. HR ADMIN > "I have not hired one person in the past 4 years off of ZipRecruiter because I am looking for Plumbers and Drain Cleaners or..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7015774) MR Max R. Recruitment Professional > "The ease of access and availability of ZipRecruiter makes it one of the best tools out there, not only you can post your job,..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4072044) AM Anang M. Owner > "integration with ADP not so good as SSO didn't work - had to separately create ZipRecruter credentials to log in to see..." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___2446873) VR Verified Reviewer Coach > "Love the integration of other platforms, layout is great and resourceful." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4984262) KS Kimberly S. Patient Service Representative > "What I dislike is, at first, it was hard to understand how it worked." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7075822) VR Verified Reviewer Solution Design > "ZipRecruiter was easy to integrate into our automated job posting strategy which saves a lot of valuable time." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___3445086) BM Beth M. director > "It's often difficult to tell what's real. " [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4613289) LK Lexi K. HR Admin > "Its the most user friendly in my opinion" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7121402) MM Miranda M. Consultant > "The experience was difficult at best" [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___3245737) VR Verified Reviewer Firm Administrator > "Their platform is fairly easy to use and understand. " [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7127787) HZ Heather Z. Guidance clerk > "It isn't easy to find the job info that you want." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___2719654) RR Riley R. Legal Project Analyst > "It was very easy to manage." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7104595) VR Verified Reviewer Firm Administrator > "It seems they have diversified their service offerings recently, and we don't need that." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7127787) SF Sarah F. ED > "It's straightforward and simple which makes things easy." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7088164) JJ Jada J. Assistant > "The least I like about ZipRecruiter would be the customer support they don’t let you speak to a Live agent unless you’re begging." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7017761) RJ Rebecca J. HR Director > "Plesant and the customer service team was on point which in my eyes can make or break a program like this in the HR function." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6860344) KO Keith O. Owner > "The customer service was just ok." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___6828753) Tavoni L. Laundry and Linen Aide > "They have great customer service." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___7053264) OJ Odeh J. Content writing > "The Customer care service is a bit of flop, due to delay in response." [See full review](https://www.capterra.com/p/130706/ZipRecruiter/#Capterra___4566352) [View Reviews](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Anthony S. CPO > "Its core strengths are sourcing, candidate pipeline development, sequencing, and the consolidation of recruiting activity into a..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) Anthony S. CPO > "After a live session that did not provide enough time to address the issues, the follow-up consisted largely of on-demand..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) CB Cynthia B. Talent Acquisition Team Lead > "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) Anthony S. CPO > "A sophisticated software product inevitably creates questions that cannot always be resolved through webinars or documentation." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) CB Cynthia B. Talent Acquisition Team Lead > "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) TpnH ŠTěpán H. Technical Sourcer > "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312) CB Cynthia B. Talent Acquisition Team Lead > "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) BC Billie C. Marketing coordinator > "You can’t download the candidate list which is frustrating and it is lacking other features" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089) Mathieu L. Recruiter > "I particularly like the collaboration possibilities in GEM." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726) David B. David > "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693) KF Katinka F. Technical Sourcer > "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) TY Tommy Y. Director of Recruiting > "the support could be much better, working with support on problems is slow." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869) TpnH ŠTěpán H. Technical Sourcer > "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312) Scott K. Recruiting Manager > "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208) RW Randi W. Recruiter > "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) DL Dane L. Technical Sourcer > "Sometimes it feels a little robotic or to time consuming to change it within the email." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274) AH Alex H. Senior Recruiter > "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582) GT Galo T. Recruiting Coordinator > "I sometimes have issues with boolean searches not yielding results." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650) VR Verified Reviewer Senior Sales Sourcer > "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354) RW Randi W. Recruiter > "I do not use the interview/offer etc features, so not sure if that would be helpful. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) CB Cory B. Lead Recruiter > "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950) VR Verified Reviewer Sourcer > "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613) RW Randi W. Recruiter > "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) GR Glane R. Head of Social Media > "some emails redirects to junk or spam folder due to different email domains in EU" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) Talya M. Senior Recruiter > "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557) GR Glane R. Head of Social Media > "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VR Verified Reviewer lead Generation Specialist > "You could also integrate other software tools for seamless transfer of data." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952) KA Kait A. Recruiter > "It feels clunky at this stage still." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688) HM Hannah M. Sr. Sourcer > "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on the..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229) MR Mark R. Senior Director, Talent Acquisition > "Our current ATS (Lever) does not offer some of the features this technology does." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392) BD Betty D. Associate Sourcer > "The email/inmail sequences are easily the most useful feature of this software." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599) Oluwatomilola A. Talent Acquisition Manager > "Sending inmail sequence is not automated and that is a lot of stress" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720) VR Verified Reviewer Tech Talent Sourcer > "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807) KU Katie U. Recruiter > "I am often trying to filter and not sure the EXACT words used to filter through my candidates." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127) Blake J. Recruiting Manager > "I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250) MH Michelle H. Technical Talent Sourcer > "Microsoft kept locking the account due to bulk messaging. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326) VR Verified Reviewer Tech Talent Sourcer > "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) MB McKenzee B. HR Project Manager > "Gem saves a lot of time when initially contacting prospects." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4230468) VR Verified Reviewer Head of Talent > "The UI is a bit janky, could be a prettier design." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322) MR Molly R. Sr. Engineering Recruiter > "Through traditional messaging, these follow up messages often aren't even sent, so Gem has been an amazing tool for a..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3361141) SZ Serguei Z. Senior Corporate Recruiter > "I've been having issues with uploading candidate profiles into out ATS." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177) AB Alexis B. Head of Talent > "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684) VR Verified Reviewer Sourcer > "Occasionally the data can be incorrect, but that is one of the only cons about gem." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395) Blake J. Recruiting Manager > "I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) MD Mark D. Recruiter > "I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3505983) GR Glane R. Head of Social Media > "seldomly gets angry replies from candidates I message" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VR Verified Reviewer Technical Recruiter > "It eases my work flow as a sourcing recruiter, I've had many positive candidate experiences that came from the automated..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3400151) NG Nelly G. Talent sourcer > "It constantly hangs or downloads very slowly" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741) TV Tiffany V. Sr. Recruiter > "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824) AB Alejandra B. Sourcer Associate > "It’s not so user friendly unless someone teaches you how to use it" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452) KU Katie U. Recruiter > "It keeps candidates organized, the AI is amazing, and its a great resource for reaching out to people that you could have never..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) David B. David > "The text campaigns and sequences are very good" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693) VR Verified Reviewer Head of Talent > "The UI is a bit janky, could be a prettier design." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322) KF Katinka F. Technical Sourcer > "Gem is very user-friendly and helps me track myself easily." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) Victor V. Recruiting Partner > "Some of the most helpful features for me when using Gem, is the data and analytics it provides." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969) AB Alejandra B. Sourcer Associate > "It’s not so user friendly unless someone teaches you how to use it" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452) VR Verified Reviewer Junior Sourcer > "The best feature about this software is that you can also implement it into LinkedIn and Greenhouse." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241835) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) KF Katinka F. Technical Sourcer > "I love the Outreach stats section," [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VC Victoria C. Senior Recruiter > "Easy use, populates with Linked IN which is nice -" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4377357) TY Tommy Y. Director of Recruiting > "the support could be much better, working with support on problems is slow." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869) Sandra P. Recruiter > "Very helpful information in their guides." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4613170) GT Galo T. Recruiting Coordinator > "I sometimes have issues with boolean searches not yielding results." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650) [View Reviews](https://www.capterra.com/p/204052/Gem/reviews/) ## User interface 4.18 (10,958) [Gem](https://www.capterra.com/p/204052/Gem/) 4.71 (125) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Adaptive Learning 150 Important AI Copilot 120 Important ZipRecruiter 17/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/130706/ZipRecruiter/#features) Gem Top features 22/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/204052/Gem/#features) ### Recognition ZipRecruiter is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Gem ### Deployment & support ZipRecruiter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gem Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ZipRecruiter - By ZipRecruiter - Located in United States - Founded in 2010 Gem - By Gem - Located in United States - Founded in 2017 ## Popular Comparisons [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.87 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130706-206957/ZipRecruiter-vs-100Hires) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.87 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) $135/month Price $49/month 4.6 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/204052-206957/Gem-vs-100Hires) [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) vs [micro1](https://www.capterra.com/p/10030872/micro1/)[4.89 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Contact vendor for pricing Price $89/month 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130706-10030872/ZipRecruiter-vs-micro1) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [micro1](https://www.capterra.com/p/10030872/micro1/)[4.89 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) $135/month Price $89/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204052-10030872/Gem-vs-micro1) [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,288)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Contact vendor for pricing Price $30/month 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-130706/Zoho-Recruit-vs-ZipRecruiter) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,288)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) $135/month Price $30/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-204052/Zoho-Recruit-vs-Gem) [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130706-226634/ZipRecruiter-vs-CEIPAL-ATS) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) $135/month Price $25/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/204052-226634/Gem-vs-CEIPAL-ATS) [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) vs [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) $135/month Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-204052/WebPay-vs-Gem) [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) vs [Workable](https://www.capterra.com/p/130175/Workable/)[4.40 (662)](https://www.capterra.com/p/130175/Workable/reviews/) Contact vendor for pricing Price $299/month 4.2 Features 4.2 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130175-130706/Workable-vs-ZipRecruiter) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Workable](https://www.capterra.com/p/130175/Workable/)[4.40 (662)](https://www.capterra.com/p/130175/Workable/reviews/) $135/month Price $299/month 4.6 Features 4.2 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130175-204052/Workable-vs-Gem)