# Compare SimplePractice vs Phreesia 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SimplePractice and Phreesia based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130710-131633/SimplePractice-vs-Phreesia --- # SimplePractice vs Phreesia Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SimplePracticePhreesia2/4 selected [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) [## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $49.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [2,827 reviews](#user-reviews) Positive 2,648 Neutral 116 Negative 63 [## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment JE JE TC Based on [166 reviews](#user-reviews) Positive 141 Neutral 10 Negative 15 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,399 reviews from appointment reminder software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings HIPAA Compliant 4.5 Confirmations/Reminders 4.4 SMS Reminders 4.8 Appointment Scheduling 4.4 Online Booking 4.4 81%Fit High performer Feature ratings HIPAA Compliant 4.9 Confirmations/Reminders 4.6 SMS Reminders 4.7 Appointment Scheduling 4.3 Online Booking 4.0 User satisfaction User satisfaction 4.6 User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 User satisfaction 4.3 User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $49Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more. Best for Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience. ## User reviews Pros & cons Christine B. Pilates transformation expert > "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) RR Robyn R. Owner and therapist > "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Owner > "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146) TW TIFFANY W. Director of Operations and Lead Therapist > "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) Christine B. Pilates transformation expert > "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) GL Greg L. Owner-Therapist > "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) AA Andrew A. Therapist > "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) FD Fran D. Clinical Psychotherapist and Director > "At times the links are not working for virtual sessions." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792) JN Jennifer N. Psychologist > "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) CA Chelsea A. Practitioner > "Some features were not utilized for groups, prescribing, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004) CL Chatham L. Outpatient Therapist > "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640) VR Verified Reviewer Technology Administrator > "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882) Alan J. Chief Psychologist > "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016) KR Kristel R. Owner and Mental Health Therapist > "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Additionally, the document storing has been very helpful and creating and sending our own documents." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "The reporting side is lacking compared to other EHRs for Therapy practices." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) VR Verified Reviewer Strategic officer > "Limited customization/reporting, lacking full API integrations." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) Rebekah M. Occupational Therapist > "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881) SS Stephanie S. LCSW > "The cost began to become a little too expensive for a one person business. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) BB Bronwyn B. Lab technician > "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069) SM Scott M. Transformational Coach > "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "The secure messaging is a helpful tool for clients to access at any time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) SM Scott M. Transformational Coach > "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) VR Verified Reviewer Strategic officer > "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) BM Byron M. Medical Assistant > "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861) SS Stephanie S. LCSW > "I trusted that my files were safe and encrypted and HIPAA compliant." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) RP Ryan P. CEO - Speech-Language Pathologist > "In addition, being charged per claim after so many increases my monthly bill." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) SG Shea G. Counselor > "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327) AH Adeline H. QMHP > "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "It is expensive and the benefits did not outweigh what we were missing that other EHRs had." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) KR Kristel R. Owner and Mental Health Therapist > "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) RR Robyn R. Owner and therapist > "I used it for about 6 years until the expense became too much." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) MR Meredith R. Therapist > "Clients seem to love the reminders and generally have no issues accessing telehealth." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) AG Allison G. Biller > "I enjoy the ease of being able to keep track of billing and analytics information." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217) MV Mary V. CEO of LMFT Private Practice > "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455) TD Tyneisha D. Owner > "All of the features that were available and the ability to host a group private practice with the software." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164) CP Carol P. Therapist > "I do not like the system invoicing clients without my approval, or billing their credit cards. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874) AC Alyssa C. manager > "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257) EM Erica M. Client Care Coordinator > "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887) AH Adeline H. QMHP > "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) Mike D. Chief of Operations > "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649) RR Robyn R. Owner and therapist > "I loved the ease of use and the user-friendly layout, and I love the customizability." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) GL Greg L. Owner-Therapist > "It is highly expensive and they recently upped their monthly subscription fees." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) VE Vincent E. Clinical Sex Therapist > "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Portal does not seem to contain education or information shared with patients (like med ed)." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) JN Jennifer N. Psychologist > "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) VR Verified Reviewer Owner > "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559) MT Madeline T. Licensed Professional Counselor > "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776) GM Grace M. Clinician > "It felt like highway robbery paying extra for features that other platforms include in their much lower price." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) AH Adeline H. QMHP > "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) GM Grace M. Clinician > "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) HD Hayley D. Speech-Language Pathologist > "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666) GL Greg L. Owner-Therapist > "The high subscription ultimately ended up becoming a financial strain." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) LH LuAnne H. Administration > "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096) TP Trisha P. Executive Director > "It didn't allow for multiple therapies as we grew." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315) AA Andrew A. Therapist > "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) HA Harry A. Psychotherapist > "Then you chat with a specialist who says something got fixed but it didn’t. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230) OA Omonoh A. Licensed Mental Health Counselor > "I really like that it is user friendly and can incorporate video conferencing for individuals and groups." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527) MN Minal N. Psychotherapist, Founder > "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252) Teresa L. Clinician > "I really like the referral system; one of my colleagues referred me, and I am doing the same for others." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242) TW TIFFANY W. Director of Operations and Lead Therapist > "Even my clients make jokes about how unreliable the telehealth features are." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) CP Carina P. Therapist > "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) RP Ryan P. CEO - Speech-Language Pathologist > "I have used it less than a year and it has already had a price jump twice." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) JL Jessica L. Physician > "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783) EW Elizabeth W. Owner > "The onboarding specialists were annoyed at times, I only had one that was helpful" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523) KH Kiran H. Customer Service > "Its a good comprehensive tool for healthcare management offering many features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754) SK Shawnalee K. Billing > "It has to be attached to a created invoice and was sort of annoying." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) LC LaShundra C. Licensed Professional Counselor Supervisor Clinical Director > "They came up with the perfect name for this platform because it does make running my private practice simple." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849) JM Jameka M. Admin > "In February we had a major breach it was hard to see payments and ERA." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189) CP Carina P. Therapist > "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) FC Farrah C. Principal and Practitioner > "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160) RR Robyn R. Owner and therapist > "It’s really customizable and easy to use." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Founder, Counselor > "I will purposely and actively warn others to not use this service." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775) JN Jennifer N. Psychologist > "I love that I can schedule clients for weeks at a time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) RM Renae M. Licensed mental health therapist > "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237) HHW Hsiang-Hua W. Therapist > "It was helpful and I was able to get my notes done in a timely matter without too much issues." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768) SK Shawnalee K. Billing > "Trying to manage paying just a regular payment was hard." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) [View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/) JE John E. Director of Support Services > "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) KG Katherine G. MD > "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) JE John E. Director of Support Services > "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) DT Diana T. Clinical Office Manager > "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326) TC TIffany C. Reception Manager > "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) KG Katherine G. MD > "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) JR Jennifer R. Patient Services Coordinator > "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) LH Leticia H. Practice manager > "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506) MN Mario N. Director of Operations > "It allows us to focus more on providing quality care to our patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) RP Ricardo P. Practice Manager > "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) JK Jessica K. Practice Manager > "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) JR Jennifer R. Patient Services Coordinator > "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) DR Daphene R. Office Manager > "Phreesia support is always there to help and the services they provide make our jobs so much easier. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) KG Katherine G. MD > "What kind of modern tech company does that these days?" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) MB Michael B. dermtologist > "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454) KA Kelsey A. MD > "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) DR Daphene R. Office Manager > "Finally have new EMR ECW that interfaces and we still love it." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "One huge downside to it is the duplicate account/charts that self-scheduling allows." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) BH Brooklyn H. Practice Manager > "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121) RP Ricardo P. Practice Manager > "No easy cancelation as they have this day practice of bad software companies" [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) MH Mary H. Director, Patient Access > "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) AR Allie R. Director of Clinical Informatics > "We have not had any bad experience that would cause me to not like any feature." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052) JK Joseph K. SVP CRO > "Phreesia offers a convenient and easy to use tool for patient registration and check-in. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) BF Burcin F. Physician > "The system asks the patients to repeat a lot of stuff every visit." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) TG Tara G. IT Manager > "Truly makes the job for our staff so much quicker and easier in all areas of their job." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) KS Katie S. Office Manager > "so some features we have not coordinated with that transition a little unclear for maximum use." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) TC TIffany C. Reception Manager > "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) RJ Reena J. MD > "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) KJ Karla J. Office Manager > "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290) KA Kelsey A. MD > "Customer support communication was a complete disaster." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) AV Amanda V. Revenue Operations Manager > "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681) RJ Reena J. MD > "They were very slow in the implementation process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) KB Kaitlyn B. Operations and Data Analyst > "The text option is also a great tool. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "Phreesia's support team can be very impatient." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) YS Yolanda S. Managed Care Coordinator > "the portability of the pads, making it easy to use in office. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434) FR Frankie R. Practice manager > "Not as easy company to work with by any means, more headaches than anything else." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420) KS Katie S. Office Manager > "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) VR Verified Reviewer Data Security Analyst > "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..." [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) LG Lauren G. practice manager > "It has so many features available, more than your standard." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669) MT Misty T. Office Manager > "That modmed will not let the clinical information integrate into the system" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) TG Tara G. IT Manager > "Integration with our EHR was impressive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) AE Anjela E. Clerical Supervisor > "That some insurance companies choose not to participate, and that means we can not see E&B information" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823) MN Mario N. Director of Operations > "Phreesia has been an extremely valuable addition for our practice." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) ML Meghan L. Billing Manager > "Patients complain about the amount of questions in our check in process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432) MH Mary H. Director, Patient Access > "The support we receive from our customer success manager." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) LM LeAnne M. Business Office Manager > "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897) MS Mark S. EMR Manager > "The prompt response from our account rep and Phreesia support has been very good." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988) VR Verified Reviewer Data Security Analyst > "Very poor user experience due to the advertisements being shown to patients. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) SC Shari C. Practice Administrator > "You can't ask for a better check in product" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792) TD Tiffany D. Administrator > "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Jessica K. Practice Manager > "Our set up was customized to fit the practice (telehealth only) and it has been working out great." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) CL Carisa L. Office Manager > "We do have one common complaint among patients that the intake takes a long time but the information being requested..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746) BF Burcin F. Physician > "I like the online booking system and customizable messaging." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) VR Verified Reviewer Data Security Analyst > "The little income you are making this way is costing you satisfied users. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) SA Sarah A. Supervisor > "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268) CA Casey A. RCM Director > "The only difficulties we found was integration." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067) TL Todd L. CMIO > "Excellent implementation team and training; excellent, easy to use product." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403) VR Verified Reviewer Data Security Analyst > "The office is paying plenty of money so stop this invasive practice. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) NM Natalie M. Director Operations > "Simple and smooth implementation." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349) TD Tiffany D. Administrator > "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Joseph K. SVP CRO > "Patient satisfaction is consistently positive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) TD Tiffany D. Administrator > "Often, there are patients who we need to text but can not if they aren't on the schedule." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) TG Tara G. IT Manager > "You truly have a great team at Phreesia." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) CA Claudia A. Sr. Director of Business Operations > "It doesn't support dental insurance verification." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172) AC Andrew C. Practice Administrator > "The best part of Phreesia is there attention to the account from their customer support team." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835) CZ Cindy Z. Director of Business & Technology > "There have been times when the technical support was not as responsive as we would have liked to solve our issue." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318) MT Misty T. Office Manager > "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) KP Kenderia P. Project Manager > "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) JD Justine D. Practice Administrator > "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547) CG Camille G. Practice Manager > "Many of the smaller carriers are not compatable. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325) ML Mandy L. Superuser > "Phreesia has been tremendous - it takes a large administrative load off of the front desk." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799) JC Jason C. Practice Administrator > "The only piece of the software I don't love is the general support line." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "I love being a part of the Beta program and providing feedback on their newest products." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) KC Kelly C. Administrative Coordinator > "It's a little frustrating that something so important cannot be modified easily." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254) KC Kimberly C. Practice Administrator > "We have increased our services with Phreesia to add patient and referral source self scheduling and connect" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315) KP Kenderia P. Project Manager > "Very challenging for them to "get it" and understand." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) TJ Tami J. Insurance Supervisor > "I cannot say enough good things about Phreesia, as it has been a real time saver for our office." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565) TD Tiffany D. Administrator > "Also, I have not been happy with customer service. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) [View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/) ## User interface 4.56 (2,827) [Phreesia](https://www.capterra.com/p/131633/Phreesia/) 4.32 (166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important SimplePractice 20/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Responses - Availability Management - Calendar Sync - Call Reminders - Confirmations/Reminders - Contact Database - Customizable Branding - Customizable Templates - Data Import/Export - Electronic Payments - Email Reminders - Generative AI - HIPAA Compliant - Mobile Alerts - Multi-Language - Multi-Location - Online Booking - Payment Reminders - Real-Time Reporting - Real-Time Updates - Recurring Appointments - Reporting & Statistics - Rescheduling - Self Service Portal - SMS Messaging - SMS Reminders - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Two-Way Communication - Website Integration [See all features](https://www.capterra.com/p/130710/SimplePractice/#features) Phreesia Top features 31/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Responses - Availability Management - Calendar Sync - Call Reminders - Confirmations/Reminders - Contact Database - Customizable Branding - Customizable Templates - Data Import/Export - Electronic Payments - Email Reminders - Generative AI - HIPAA Compliant - Mobile Alerts - Multi-Language - Multi-Location - Online Booking - Payment Reminders - Real-Time Reporting - Real-Time Updates - Recurring Appointments - Reporting & Statistics - Rescheduling - Self Service Portal - SMS Messaging - SMS Reminders - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Two-Way Communication - Website Integration [See all features](https://www.capterra.com/p/131633/Phreesia/#features) ### Recognition SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support SimplePractice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Phreesia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SimplePractice - By SimplePractice - Located in United States - Founded in 2012 Phreesia - By Phreesia - Located in United States - Founded in 2005 ## Popular Comparisons 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