# Compare SimplePractice vs Pabau 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SimplePractice and Pabau based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130710-140062/SimplePractice-vs-Pabau-CRM --- # SimplePractice vs Pabau Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SimplePracticePabau2/4 selected [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $49.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [2,827 reviews](#user-reviews) Positive 2,648 Neutral 116 Negative 63 [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [643 reviews](#user-reviews) Positive 600 Neutral 22 Negative 21 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,689 reviews from medical practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Feature ratings HIPAA Compliant 4.5 Charting 4.4 Patient Records Management 4.1 Practice Management 4.2 Appointment Management 4.4 84%Fit High performer Feature ratings HIPAA Compliant 4.7 Charting 4.3 Patient Records Management 4.7 Practice Management 4.5 Appointment Management 4.7 User satisfaction User satisfaction 4.6 User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[643](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $49Flat Rate, Per Month - Free version - Free trial Price starts from $59Flat Rate, Per Month - Free version - Free trial Best for Best for Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more. Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## User reviews Pros & cons Christine B. Pilates transformation expert > "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) RR Robyn R. Owner and therapist > "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Owner > "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146) TW TIFFANY W. Director of Operations and Lead Therapist > "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) Christine B. Pilates transformation expert > "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) FD Fran D. Clinical Psychotherapist and Director > "At times the links are not working for virtual sessions." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792) AA Andrew A. Therapist > "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) CA Chelsea A. Practitioner > "Some features were not utilized for groups, prescribing, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004) JN Jennifer N. Psychologist > "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) KR Kristel R. Owner and Mental Health Therapist > "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) CL Chatham L. Outpatient Therapist > "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640) VR Verified Reviewer Strategic officer > "Limited customization/reporting, lacking full API integrations." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) Alan J. Chief Psychologist > "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016) SS Stephanie S. LCSW > "The cost began to become a little too expensive for a one person business. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Additionally, the document storing has been very helpful and creating and sending our own documents." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) RP Ryan P. CEO - Speech-Language Pathologist > "In addition, being charged per claim after so many increases my monthly bill." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) AH Adeline H. QMHP > "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) Rebekah M. Occupational Therapist > "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881) RR Robyn R. Owner and therapist > "I used it for about 6 years until the expense became too much." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) BB Bronwyn B. Lab technician > "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069) GL Greg L. Owner-Therapist > "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "The secure messaging is a helpful tool for clients to access at any time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) VR Verified Reviewer Strategic officer > "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) MV Mary V. CEO of LMFT Private Practice > "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455) SS Stephanie S. LCSW > "I trusted that my files were safe and encrypted and HIPAA compliant." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) VR Verified Reviewer Technology Administrator > "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882) SG Shea G. Counselor > "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327) EM Erica M. Client Care Coordinator > "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "The reporting side is lacking compared to other EHRs for Therapy practices." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) KR Kristel R. Owner and Mental Health Therapist > "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) Mike D. Chief of Operations > "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649) MR Meredith R. Therapist > "Clients seem to love the reminders and generally have no issues accessing telehealth." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Portal does not seem to contain education or information shared with patients (like med ed)." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) TD Tyneisha D. Owner > "All of the features that were available and the ability to host a group private practice with the software." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164) VR Verified Reviewer Owner > "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559) AC Alyssa C. manager > "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257) BM Byron M. Medical Assistant > "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861) AH Adeline H. QMHP > "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) GM Grace M. Clinician > "It felt like highway robbery paying extra for features that other platforms include in their much lower price." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) RR Robyn R. Owner and therapist > "I loved the ease of use and the user-friendly layout, and I love the customizability." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) EJ Emily J. Operations Manager > "It is expensive and the benefits did not outweigh what we were missing that other EHRs had." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) VE Vincent E. Clinical Sex Therapist > "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183) GM Grace M. Clinician > "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) JN Jennifer N. Psychologist > "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) TP Trisha P. Executive Director > "It didn't allow for multiple therapies as we grew." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315) MT Madeline T. Licensed Professional Counselor > "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776) HA Harry A. Psychotherapist > "Then you chat with a specialist who says something got fixed but it didn’t. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230) AH Adeline H. QMHP > "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) MN Minal N. Psychotherapist, Founder > "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252) HD Hayley D. Speech-Language Pathologist > "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666) TW TIFFANY W. Director of Operations and Lead Therapist > "Even my clients make jokes about how unreliable the telehealth features are." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) LH LuAnne H. Administration > "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096) RP Ryan P. CEO - Speech-Language Pathologist > "I have used it less than a year and it has already had a price jump twice." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) AG Allison G. Biller > "I enjoy the ease of being able to keep track of billing and analytics information." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217) EW Elizabeth W. Owner > "The onboarding specialists were annoyed at times, I only had one that was helpful" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523) AA Andrew A. Therapist > "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) SK Shawnalee K. Billing > "It has to be attached to a created invoice and was sort of annoying." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) OA Omonoh A. Licensed Mental Health Counselor > "I really like that it is user friendly and can incorporate video conferencing for individuals and groups." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527) JM Jameka M. Admin > "In February we had a major breach it was hard to see payments and ERA." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189) Teresa L. Clinician > "I really like the referral system; one of my colleagues referred me, and I am doing the same for others." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242) FC Farrah C. Principal and Practitioner > "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160) CP Carina P. Therapist > "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) SM Scott M. Transformational Coach > "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) JL Jessica L. Physician > "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783) SM Scott M. Transformational Coach > "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) KH Kiran H. Customer Service > "Its a good comprehensive tool for healthcare management offering many features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754) VR Verified Reviewer Founder, Counselor > "I will purposely and actively warn others to not use this service." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775) LC LaShundra C. Licensed Professional Counselor Supervisor Clinical Director > "They came up with the perfect name for this platform because it does make running my private practice simple." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849) GL Greg L. Owner-Therapist > "It is highly expensive and they recently upped their monthly subscription fees." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) CP Carina P. Therapist > "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) RM Renae M. Licensed mental health therapist > "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237) RR Robyn R. Owner and therapist > "It’s really customizable and easy to use." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) GL Greg L. Owner-Therapist > "The high subscription ultimately ended up becoming a financial strain." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) JN Jennifer N. Psychologist > "I love that I can schedule clients for weeks at a time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) SK Shawnalee K. Billing > "Trying to manage paying just a regular payment was hard." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) HHW Hsiang-Hua W. Therapist > "It was helpful and I was able to get my notes done in a timely matter without too much issues." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768) SN Sacia N. Therapist > "The service worker refused to allow me a brief window of time to retrieve my records so that I could close my account." [See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___5032990) [View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/) SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) SM Steve M. Director > "Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the system for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7169088) SL Shannon L. Director of operations > "A little worried about customer support being mostly AI and not being able to get help when I have a patient in front of me." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really supports..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) SL Shannon L. Director of operations > "Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7165739) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent forms,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system for..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate more..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and customisation,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving me..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the public." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my busy..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again based..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) Paul W. GP > "Exceptional onboarding that exceeded every expectation It’s always a great feeling when a software transition actually feels like a partnership..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) CM Corina M. Lead Practicioner > "Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized and professional." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6571924) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) FK Fazia K. Owner, Clinical Director, RN > "Ease of use, support, set up, affordability, number of features, the education and resources provided" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7123690) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) ## User interface 4.56 (2,827) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.66 (643) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SimplePractice 30/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/130710/SimplePractice/#features) Pabau Top features 38/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) ### Recognition SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support SimplePractice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SimplePractice - By SimplePractice - Located in United States - Founded in 2012 Pabau - By Pabau - Located in United Kingdom - Founded in ## Popular Comparisons [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $49/month Price $0 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $49/month Price Contact vendor for pricing 4.3 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $49/month Price $29/month 4.3 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [DocVilla](https://www.capterra.com/p/203619/DocVilla/)[4.97 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) $59/month Price $100/month 4.6 Features 5.0 4.4 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) $49/month Price $54/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130710-178984/SimplePractice-vs-Jane-App) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $49/month Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130710-180899/SimplePractice-vs-Alleva) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $49/month Price $69/month 4.3 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[4.10 (59)](https://www.capterra.com/p/178241/HST-Pathways/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways)