# Compare SimplePractice vs CentralReach 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplePractice and CentralReach based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130710-140743/SimplePractice-vs-CentralReach

---

# SimplePractice vs CentralReach Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplePracticeCentralReach2/4 selected

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/)

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,827 reviews](#user-reviews)

Positive

2,648

Neutral

116

Negative

63

[## CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

4.3

Reviews Sentiment

Based on [156 reviews](#user-reviews)

Positive

135

Neutral

11

Negative

10

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## Summary

* * *

Features in Therapy Notes Software

Best performer

28 / 39

Only SimplePractice

-   Data Import/Export
-   Medication Management
-   Search/Filter

28 / 39

Only CentralReach

-   Forms Management
-   Outcome Assessment Tools
-   Patient Database

User satisfaction

User satisfaction

4.6

User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.3

User reviews[156](https://www.capterra.com/p/140743/CentralReach/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

Best for

Applied Behavior Analysis providers, Speech therapy, Occupational therapy, Multi-disciplinary

## User reviews

Pros & cons

Christine B.

Pilates transformation expert

> "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the time..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

Christine B.

Pilates transformation expert

> "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services on..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google calendar...."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user friendly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that are..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Additionally, the document storing has been very helpful and creating and sending our own documents."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

SS

Stephanie S.

LCSW

> "The cost began to become a little too expensive for a one person business. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

Rebekah M.

Occupational Therapist

> "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why even..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated with..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "The secure messaging is a helpful tool for clients to access at any time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

SS

Stephanie S.

LCSW

> "I trusted that my files were safe and encrypted and HIPAA compliant."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

SG

Shea G.

Counselor

> "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their own..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

MR

Meredith R.

Therapist

> "Clients seem to love the reminders and generally have no issues accessing telehealth."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

CP

Carol P.

Therapist

> "I do not like the system invoicing clients without my approval, or billing their credit cards. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

AC

Alyssa C.

manager

> "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

TS

Taylor S.

LCSW

> "The billing. When you have a new client, you are automatically set to "cash" instead of the card they have on their account. If you accidentally..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___4802044)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly changes..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue making..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we discovered..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

MT

Madeline T.

Licensed Professional Counselor

> "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable future."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

LL

Laura L.

Certified Occupational Therapy Assistant, COTA

> "I mostly use CR Calendar, and convert notes-> billing weekly visits. But it works well for the ABA staff, unless it..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773626)

ES

Esther S.

SLP

> "Finding items and editing the site for personalization simply was not user friendly for non techies."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396)

CM

Carole M.

Operation Manager

> "Customer service is amazing as you have your own manager attach to your account- Always improving to make client..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

CS

CLAUDIA S.

CEO

> "Central Reach has not provided us with an adequate solution for issues with Change Healthcare and the cost keeps..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6322696)

ES

Esther S.

SLP

> "ABA coworkers found it easy to collect data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396)

ES

Esther S.

SLP

> "It's a bit clunky for ST and OT though, not as user friendly."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396)

AB

Aaron B.

CEO

> "Extremely comprehensive and customizable to a variety of practices and service models. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991)

AL

Alysia L.

Registered Behavioral Therapist

> "Before the update it was hard to write notes on time and it glitched a lot kicking myself and other coworkers out of..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236)

JH

Jesseca H.

Director of Clinical Operations

> "There has been a lot of growth and new features and they are always there to walk us through the steps and hiccups."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587696)

EQ

Emma Q.

Registered Behavior Technician

> "It often logs me out while I am using it and will delete the data I have inputed within it."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6710375)

CM

Carole M.

Operation Manager

> "Robust learning platform for ABA industry."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

SP

Shannon P.

Practice Manager

> "This company does not care at all about their customers, they only care about squeezing every last dollar out of you..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

DK

Destini K.

COO

> "Good features, nice customer service, addition of AI will be helpful"

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6608324)

AA

Amber A.

Behavior Analyst

> "I did not like the method to add and manage new goals."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694)

CM

Carole M.

Operation Manager

> "The learning platform is growing and adapting to client demand."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

SN

Sadie N.

RBT

> "What I like least about central reach is when it crashes and does not save data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6693784)

HJ

Harry J.

Chief Executive Officer

> "Their user-friendly platform has allowed us to manage our client data more effectively and has provided our..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

JG

Josie G.

Apprentice

> "It often lacks or restarts which requires us to lose data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

HJ

Harry J.

Chief Executive Officer

> "Central Reach's platform serves as a one-stop-shop for our organizations, enabling us to manage all aspects of our..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

AA

Amber A.

Behavior Analyst

> "Adding and removing appointments was also tedious."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694)

AL

Alysia L.

Registered Behavioral Therapist

> "It was better towards the end of my experience with central reach."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236)

MC

Maria C.

Owner

> "Lastly, it's annoying that they don't connect with all the other platforms we use."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

JG

Josie G.

Apprentice

> "I utilize it daily and it is very feasible."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

SP

Shannon P.

Practice Manager

> "The basic mobile site does not work for your BTs and."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

JG

Josie G.

Apprentice

> "It is very versatile and personalizable."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

MF

Maria F.

COO

> "I dislike that calendars do not reflect converted changes."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803)

VR

Verified Reviewer

CIO

> "The software is really easy and intuitive to use. And everything is located under one software to manage all aspects..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6242070)

MC

Maria C.

Owner

> "The cost of all the add-ons is a bit much. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

BL

Birdem L.

Team Leader

> "Experience is very nice, interface is very easy to navigate."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6609550)

SP

Shannon P.

Practice Manager

> "Supposedly, you can have better reports turned on for your practice, but it costs significantly more."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

AB

Aaron B.

CEO

> "Amazing customer support - best of any tech platform I've ever used! "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991)

SP

Shannon P.

Practice Manager

> "The software is cumbersome, clunky and not at all user-friendly."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

MF

Maria F.

COO

> "I appreciate the system is easy to use and pretty straight forward."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803)

MC

Maria C.

Owner

> "Just very expensive for us."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

FM

Freyxa M.

Onboarding and training Supervisor

> "My overall experience with Central region has been really good, really user-friendly and really easy to grab a hold..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773675)

BR

Brad R.

Application Analyst

> "This has presented an obstacle for us in meeting our CIS requirements. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472)

AH

Ashley H.

Application Support Specialist

> "CentralReach has opened up so many more avenues for our company to be able to expand and grow within the field of ABA..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

PT

Perle T.

BCBA

> "The procedures are so disjointed between the overall data book, the goals, importing curriculums, I work twice as..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

KJ

Kayla J.

Practice Manger

> "I like that centralreach has a lot of features."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___4976281)

PT

Perle T.

BCBA

> "The reports generated looked very unprofessional and you cannot alter graphs to different views unless you manually..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

JM

Jaime M.

Operations Analyst

> "There have been a lot of growing pains, but we are definitely able to keep an eye on everything from intake to..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4779412)

MG

Madison G.

Benefits Specialist

> "Slow resolutions to problems, or no answer from them at all."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3515004)

BR

Brad R.

Application Analyst

> "Navigation is easy for our users plus there are multiple ways to get to the same "end result" which is highly..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472)

MC

Martha C.

VP

> "I can't pull timesheets for payroll or bill out our claims."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3324091)

MB

Michelle B.

Billing & Operations

> "We can add all of our data and upload documents easily in CR."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766189)

PT

Perle T.

BCBA

> "The technical difficulties combined with the very complicated user experience make this a platform I discourage ABA..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

MG

Madison G.

Benefits Specialist

> "However, while my business has outgrown Central Reach, other small companies may find it's capabilities just right..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3515004)

PM

Peyton M.

BCBA

> "Some slight glitches or the server being down once and a while"

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3006200)

JB

Jeff B.

CFO

> "I have also been consistently impressed by the system improvements over our time with CR as well as the continued..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766112)

VR

Verified Reviewer

owner

> "They charge your account with out even having your data entered."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2999497)

AH

Ashley H.

Application Support Specialist

> "I will be honest that I was intimidated by all of the features and functions within CentralReach but as I began..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

JG

Joshua G.

Software Specialist

> "We have been unable to determine why."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767409)

AH

Ashley H.

Application Support Specialist

> "The support that comes with the system is exceptional as well! Whenever we have questions about whether we can do..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

VR

Verified Reviewer

Owner/COO

> "I have to cut off providers who are leaving on a certain day and may miss out on a week of services because I'm being..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2569911)

BL

Birdem L.

Remote Staff

> "It's very user friendly and clean, with the bonus of having a regular updates and as well as quick responding..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766060)

RO

Rachel O.

BCBA/Owner

> "Every single delayed claim impacts my livelihood."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612)

BT

Brittany T.

Director of Compliance and Systems Support

> "Their support teams can help you before during and after implementation."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766041)

RM

Rhonda M.

Executive Director

> "It is not intuitive. If you do not fully understand something (e.g., giving access to contacts), you can be left..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2570131)

HJ

Harry J.

Chief Executive Officer

> "Overall, Central Reach has been a valuable partner for Jackson Family Human Services, and we highly recommend their..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

AA

Audryn A.

Student

> "There always seems to be a glitch which also makes working with EHR very difficult."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501)

AJ

Amy J.

Billing/coding

> "Our ABA department really loves the program, and for their use it is efficient and compliant."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384)

AJ

April J.

Behavior specialist

> "I didn’t like the tedious billing process when billing insurance."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2732143)

AH

Ashley H.

Application Support Specialist

> "I was most impressed by CentralReach Learn and all of the clinical features that were available to me."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

RO

Rachel O.

BCBA/Owner

> "Extremely poor customer service."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612)

AJ

Amy J.

Billing/coding

> "The implementation process was very organized, thoroughly communicated, and professionally managed. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384)

AA

Audryn A.

Student

> "It is difficult to use and requires too many steps to get tasks accomplished."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501)

AK

Abigail K.

Owner

> "We’ve been using them since they first arrived on the ABA business management scene and it’s been incredible to watch..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2557527)

MH

Mary H.

Speech Therapist

> "I needed to call my supervisor several times to find out what I was doing wrong."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2626536)

[View Reviews](https://www.capterra.com/p/140743/CentralReach/reviews/)

## User interface

4.56 (2,827)

4.32 (156)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SimplePractice

28/39

-   AI Copilot
-   Annotations
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Client Portal
-   Coding Assistance
-   Compliance Tracking
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Document Management
-   EMR/EHR
-   For Mental/Behavioral Health
-   Forms Management
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Initial Assessments
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile Access
-   Notes Management
-   Outcome Assessment Tools
-   Patient Communications
-   Patient Database
-   Patient Intake
-   Patient Monitoring
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Search/Filter
-   Session Notes
-   Telemedicine
-   Third-Party Integrations
-   To-Do List
-   Treatment Planning

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

CentralReach

28/39

-   AI Copilot
-   Annotations
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Client Portal
-   Coding Assistance
-   Compliance Tracking
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Document Management
-   EMR/EHR
-   For Mental/Behavioral Health
-   Forms Management
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Initial Assessments
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile Access
-   Notes Management
-   Outcome Assessment Tools
-   Patient Communications
-   Patient Database
-   Patient Intake
-   Patient Monitoring
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Search/Filter
-   Session Notes
-   Telemedicine
-   Third-Party Integrations
-   To-Do List
-   Treatment Planning

[See all features](https://www.capterra.com/p/140743/CentralReach/#features)

### Recognition

SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports

CentralReach is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CentralReach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

CentralReach

-   By CentralReach
-   Located in United States
-   Founded in 2013

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4.4

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