# Compare SimplePractice vs Doxy.me 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplePractice and Doxy.me based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130710-158461/SimplePractice-vs-Doxy-me

---

# SimplePractice vs Doxy.me Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplePracticeDoxy.me2/4 selected

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,827 reviews](#user-reviews)

Positive

2,648

Neutral

116

Negative

63

[## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.5

Reviews Sentiment

SG

SO

PA

Based on [1,226 reviews](#user-reviews)

Positive

1,153

Neutral

45

Negative

28

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,181 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

HIPAA Compliant

4.5

Two-Way Audio & Video

NA

E-Prescribing

NA

Video Conferencing

4.5

Appointment Scheduling

4.4

80%Fit

Missing features

Feature ratings

HIPAA Compliant

5.0

Two-Way Audio & Video

4.7

E-Prescribing

NA

Video Conferencing

4.6

Appointment Scheduling

4.5

User satisfaction

User satisfaction

4.6

User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.6

User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.5

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

Best for

All healthcare professionals

## User reviews

Pros & cons

Christine B.

Pilates transformation expert

> "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

Christine B.

Pilates transformation expert

> "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

CA

Chelsea A.

Practitioner

> "Some features were not utilized for groups, prescribing, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Additionally, the document storing has been very helpful and creating and sending our own documents."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

Rebekah M.

Occupational Therapist

> "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881)

SS

Stephanie S.

LCSW

> "The cost began to become a little too expensive for a one person business. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "The secure messaging is a helpful tool for clients to access at any time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

SS

Stephanie S.

LCSW

> "I trusted that my files were safe and encrypted and HIPAA compliant."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

SG

Shea G.

Counselor

> "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

MR

Meredith R.

Therapist

> "Clients seem to love the reminders and generally have no issues accessing telehealth."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

CP

Carol P.

Therapist

> "I do not like the system invoicing clients without my approval, or billing their credit cards. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874)

AC

Alyssa C.

manager

> "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

MT

Madeline T.

Licensed Professional Counselor

> "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

SG

Shea G.

Counselor

> "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368)

AF

Andres F.

Psychiatric nurse practitioner

> "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492)

SO

Sarah O.

Naturopathic Physician

> "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180)

SK

Suanne K.

Director of Pediatrics

> "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318)

PA

Pam A.

LCSW

> "I can manage my waiting room, send messages, the video is always stable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894)

AS

Alicia S.

Owner, Occupational therapist

> "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064)

CK

Cheri K.

CEO and Mental Health Therapist

> "Doxy.me has now become my main video option for clients and it is absolutely free!"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "I love that my company name is in the static link I can give any clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

HS

Henry S.

psychololgist

> "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574)

CM

Carla M.

Licensed Counselor LCPC

> "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

CW

Carrie W.

Licensed Professional Counselor

> "I believe that having to have an account and the meeting number nonsense gets in the way of things."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

KY

KIM Y.

Physician

> "I can get on Doxy as easy on my phone on the road as I can on my laptop. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919)

JB

Janet B.

Psychotherapist

> "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190)

MS

Michael S.

Administrator

> "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061)

CM

Claudia M.

Prescribing Psychologist

> "To many dropped calls and lag time in audio and visual communication."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

JB

Janel B.

Medical Doctor

> "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

AD

Alyssa D.

Therapist

> "There were also some issues when connecting headphones or listening devices."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

JB

Janel B.

Medical Doctor

> "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

SC

Shirita C.

Owner

> "Sometimes the video quality is poor, or it freezes up"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187)

RM

Rhonda M.

Licensed Professional Counselor

> "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939)

CL

Chris L.

CEO

> "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179)

DJ

David J.

psychotherapist

> "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865)

CW

Carrie W.

Licensed Professional Counselor

> "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

PAR

Paul-André R.

Psychotherapist

> "The platform is HIPPA compliant and secure, I engage with clients all over the world."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797)

RJ

Rebekah J.

Clinician

> "Doxy had a known connectivity problem"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291)

AD

Alyssa D.

Therapist

> "The platform can be utilized on any device without any major setup or difficulty."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

RJ

Ruth J.

LCSW

> "Sometimes the connection is not good. But, that is true for most internet connections."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

MP

Maggie P.

Counsellor

> "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720)

MT

Michael T.

Clinical Social Worker

> "Quality is not nearly the same. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231)

BK

Barbara K.

Psychologist

> "Great platform for 1:1 consultations. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997)

SO

Sofia O.

Clinical Assistant

> "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945)

PE

Pam E.

Psychotherapist

> "It is HIPAA compliant and secure end to end."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

CC

Christina C.

Owner Counselor

> "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227)

PK

Penny K.

Owner, President

> "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378)

LB

Leslie B.

Clinical Psychotherapist

> "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

RL

Rebecca L.

Therapist

> "I did upgrade in order to have more services, but also to support keeping the platform available."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227)

CA

Cp A.

Physician

> "There are some issues with sound especially when the patients use Bluetooth devices. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613)

JA

Joseph A.

Licensed Professional Clinical Counselor

> "issues, very reliable, Video feed improved, and added services."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502)

CB

Cherie B.

Psychologist

> "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630)

CM

Claudia M.

Prescribing Psychologist

> "It is a HIPAA compliant telahealth site and it used to be very reliable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

AV

Angelika V.

Trauma counselor

> "sometimes have issues with clients accidently turning off the camera or not having sound work."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589)

MS

Maria S.

Psychotherapist

> "Very easy to use."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172)

JB

Janel B.

Medical Doctor

> "Occasionally if patient has poor internet will have patchy video. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

MO

Miss O.

Victim Advocate

> "It is an asset to my work as an Advocate for victims and survivors of domestic abuse."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950)

KB

Kelly B.

Owner/Therapist

> "Also, I'm not sure about the ability to add more than one person to the chat."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526)

RY

Rosalyn Y.

Psychotherapist

> "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641)

JD

Judith D.

Marriage and Family Therapist

> "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128)

EP

Elizabeth P.

Dietitian

> "I love that it was free, there was no downloads required, and that I had a waiting room"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

AC

Alexa C.

Physiotherapist

> "I do not us ethe system much and only for 1:1 video consults so have no dislikes."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835)

MG

Micaela G.

Psychotherapist

> "Ease of use and cost as well as the upgrade feature for limited time frame"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135)

HM

Helga M.

Mental Health Professional

> "I cannot share a screen like when using Zoom without paying a heavy price."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721)

SF

Stephen F.

Clinical Psychologist

> "Its operation is clearly described and easy to use by me and by my patients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655)

AMM

Allandra-Marie M.

Psychotherapist

> "At times the audio and visuals can be glitchy"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

RT

Rochelle T.

APRN-CNP, PMHNP

> "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423)

BR

Becky R.

Naturopath Homeopath

> "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932)

CM

Claudia M.

Prescribing Psychologist

> "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

MR

Morgan R.

Patient

> "Technical issues, booting me out, lagging, glitching"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645)

EP

Elizabeth P.

Dietitian

> "It was a really great way to start in HIPAA compliant telehealth"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

LL

Lise L.

Registered Dietitian

> "at times connections is poor and call can be dropped."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020)

CM

Carla M.

Licensed Counselor LCPC

> "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

ES

Erin S.

Occupational Therapist

> "At times clients have difficulty connecting their video."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271)

DH

Doreen H.

Psychiatric Nurse Practitioner

> "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634)

MA

Molly A.

Licensed Psychologist

> "Occasional glitches with the audio. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253)

AW

Annelie W.

LCSW

> "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794)

SC

Seema C.

Licensed Mental Health Counselor

> "However, it can be because of slow network speed."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913)

AS

Ashley S.

Psychotherapist

> "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477)

KV

Kristen V.

LCSW

> "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387)

AMM

Allandra-Marie M.

Psychotherapist

> "It's affordability continues to give clinicians like me a secure space to carry out our important work without..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

AA

Ann A.

Pastoral Counselor Spiritual Director

> "At times the connection on the clients end has been poor."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053)

PE

Pam E.

Psychotherapist

> "I guess ease of use is the main thing, and it's not expensive."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

NW

Nina W.

Lic. Professional Clinical Counselor

> "I would say that I had precovid bias about on line services for mental health counseling."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046)

RM

Robert M.

counsellor

> "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327)

JS

John S.

Physician

> "Some patients weren’t able to figure out how to get on the internet"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426)

RJ

Ruth J.

LCSW

> "It is there when I need it and they are always willing to help with anything that is a problem."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

SG

Shelley G.

Physician

> "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669)

AD

Alyssa D.

Therapist

> "I continued to use the platform for a long time due to the dependability."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

KO

Kamberlyn O.

Nurse Practitioner

> "Picture quality is poor on free version."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964)

LB

Leslie B.

Clinical Psychotherapist

> "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

MH

Meghan H.

Therapist

> "I don't like that I can't use PRO features for free"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927)

[View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/)

## User interface

4.56 (2,827)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

4.60 (1,226)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SimplePractice

Top features

38/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

Doxy.me

29/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/158461/Doxy-me/#features)

### Recognition

SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports

Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value TelemedicineSoftware (2026) 

Best Value TelemedicineSoftware (2025) 

Best Value TelemedicineSoftware (2024) 

Best Value TelemedicineSoftware (2023) 

Best Value TelemedicineSoftware (2022) 

### Deployment & support

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Doxy.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

Doxy.me

-   By Doxy.me
-   Located in United States
-   Founded in 2014

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[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$49/month

Price

$54/month

4.3

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130710-178984/SimplePractice-vs-Jane-App)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$35/month

Price

$54/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$49/month

Price

$59/month

4.3

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)