# Compare SimplePractice vs Owl Practice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplePractice and Owl Practice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130710-160519/SimplePractice-vs-OwlPractice

---

# SimplePractice vs Owl Practice Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplePracticeOwl Practice2/4 selected

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[4.3 (72)](https://www.capterra.com/p/160519/OwlPractice/reviews/)

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,827 reviews](#user-reviews)

Positive

2,648

Neutral

116

Negative

63

[## Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[4.3 (72)](https://www.capterra.com/p/160519/OwlPractice/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [72 reviews](#user-reviews)

Positive

64

Neutral

3

Negative

5

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,604 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.5

Therapy Notes

4.5

Charting

4.4

EMR/EHR

4.2

Appointment Scheduling

4.4

71%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.5

Therapy Notes

2.0

Charting

4.0

EMR/EHR

3.5

Appointment Scheduling

3.9

User satisfaction

User satisfaction

4.6

User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.3

User reviews[72](https://www.capterra.com/p/160519/OwlPractice/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

Best for

Owl is a premier platform for mental health professionals seeking a streamlined, compliant solution to efficiently manage their practice, deliver secure virtual care, and attract and retain clients in

## User reviews

Pros & cons

Christine B.

Pilates transformation expert

> "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the time..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

Christine B.

Pilates transformation expert

> "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services on..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

CA

Chelsea A.

Practitioner

> "Some features were not utilized for groups, prescribing, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google calendar...."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Additionally, the document storing has been very helpful and creating and sending our own documents."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

SS

Stephanie S.

LCSW

> "The cost began to become a little too expensive for a one person business. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

Rebekah M.

Occupational Therapist

> "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "The secure messaging is a helpful tool for clients to access at any time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated with..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

SS

Stephanie S.

LCSW

> "I trusted that my files were safe and encrypted and HIPAA compliant."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

SG

Shea G.

Counselor

> "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their own..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

MR

Meredith R.

Therapist

> "Clients seem to love the reminders and generally have no issues accessing telehealth."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

AC

Alyssa C.

manager

> "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue making..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

MT

Madeline T.

Licensed Professional Counselor

> "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable future."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

TD

Todd D.

Therapist

> "I had to reach out to their bots for help which was not helpful either. As I write this review, I’m unable to end my subscription and will be..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___4854475)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

MT

Madeline T.

Licensed Professional Counselor

> "Forms should be much more easily integrated."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7119773)

VR

Verified Reviewer

Clinical Psychologist Owner

> "The workflow has become so inefficient that I now have to submit some claims through OWL, others through the Blue Shield provider..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

MN

Maryanne N.

Psychotherapist

> "It had issues and was useful only with Chrome, but all my clients were able to use Chrome."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___6378344)

MT

Madeline T.

Licensed Professional Counselor

> "They cannot see forms due when they log in. And they can't see completed forms and download them themselves."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7119773)

RJ

Robin J.

Owner

> "It was a great starter product. As I grew it stopped being functional for my practice."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4908054)

VR

Verified Reviewer

Clinical Psychologist Owner

> "We had to spend hours updating addresses, PO Boxes, and resubmitting claims, all because of changes they never communicated."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

Tonia R.

Founder

> "She resolved any and all issues and was always willing to help."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___5070298)

VR

Verified Reviewer

Clinical Psychologist Owner

> "Instead, you have to email the clinician separately to request changes, which is a ridiculous workaround for something that..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

MS

Michelle S.

Psychologist

> "Owl is fantastic for our group Psychology and Psychotherapy practice."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4700431)

VR

Verified Reviewer

Clinical Psychologist Owner

> "It often takes a couple of days to get a response, and when they do reply, the instructions are extremely basic, things any user..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

KB

Kendell B.

psychologist

> "I also really like the workflow (has a list of unfinished notes, overdue accounts, etc) and dashboard features (shows month by..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838029)

VR

Verified Reviewer

Clinical Psychologist Owner

> "Telehealth is another frustration, the system frequently doesn’t work, forcing us to use Zoom or Google Meet instead."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

AS

Alena S.

Psychologist

> "So many valuable functions in one program-scheduling, invoicing, account records and now video calls with client and testing. And..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835002)

VR

Verified Reviewer

Clinical Psychologist Owner

> "At $0.25 per sheet, this may seem small, but with 10 clinicians and 100+ clients, it becomes expensive very quickly."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

LP

Liz P.

Psychotherapist

> "The ability to for clients to also fill out therapy agreement forms that then auto populate in their profile in the system also..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2852084)

VR

Verified Reviewer

Clinical Psychologist Owner

> "This completely defeats the purpose of paying for an EHR with billing capabilities."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

DB

DAn B.

Psychotherapist, President

> "The tool is well set up to manage the practice (although we do not use the billing functions) and the integration of video was..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835741)

VR

Verified Reviewer

Clinical Psychologist Owner

> "OWL EHR was good in the beginning, but it has declined to the point where it is no longer reliable or cost-effective for a group..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

US

Uresha S.

Psychotherapist

> "The new handwritten notes have saved me hours of time and allows me to be creative with what I can include in a note."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2843737)

PK

Paul K.

Office Administrator

> "It started well, but I find Owl's business practices unethical as they use bait and switch tactics, offering services at a lower..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___6670125)

KH

Krystal H.

Psychologist (Provisional)

> "Managing client data, auto invoicing and receipting, and the scheduling calendar are perfect!"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2846651)

VR

Verified Reviewer

Clinical Psychologist Owner

> "Overall, OWL might be fine for a solo provider, but for a group practice, it is not worth the time, stress, or hidden costs."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

WF

Wyn F.

Director, Clinical Social Worker

> "I am quite happy with how I don't have huge paper files to keep track of and that invoicing and receipts are automatically..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834867)

VR

Verified Reviewer

Clinical Psychologist Owner

> "Customer service is limited."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___7060261)

LP

Lexi P.

Psychotherapist

> "I LOVE the way that I can amend my billing amounts, right down to the minute when a session ends early, or runs overtime."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2839098)

VR

Verified Reviewer

Administrator

> "We've been plagued with technical issues resulting in delayed claims processing, accounting errors, and a workflow for US..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4854196)

LM

Lynda M.

Psychotherapist

> "The client portal, where my clients can easily book appts, see their appts, see their invoices, message me, see information..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835685)

PK

Paul K.

Office Administrator

> "I don't like this bait and switch tactic and find Owl to be unethical."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___6670125)

KB

Kendell B.

psychologist

> "I appreciate that my files are securely stored on Owl and not taking up space in my filing cabinet or on my computer."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838029)

RJ

Robin J.

Owner

> "The customer care needs an overhaul."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4908054)

RA

Risa A.

Family Physician

> "I love the automatic reminders, and the ability to have forms filled out securely."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834960)

VR

Verified Reviewer

Administrator

> "The corporate culture of communication is silence."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4854196)

KO

Kim O.

Registered Psychologist

> "This system allows for good note-taking options regarding client files."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2849115)

SB

Sarah B.

Registered Clinical Counsellor

> "This is particulary disappointing when I have scheduled sessions and have very little flexibility in my schedule."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4147067)

CMG

Cathryn Mary G.

Registered Psychotherapist

> "The integrated system especially now with the client portal and the video application have proved invaluable."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838555)

SB

Sarah B.

Registered Clinical Counsellor

> "I have been trying to contact OWL for the past few days with some questions about making the change but I have not received a..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___4147067)

DK

Danielle K.

Psychologist

> "I also appreciate the high level of security offered, the responsiveness of the tech support team and that it is a Canadian..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838655)

JB

Jesse B.

Psychologist

> "No option to adjust late cancel fees (defaults to price per session, which for a lot of clinicians is not the same price as the..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836451)

AW

Abigail W.

Registered psychotherapist

> "Very very helpful to keep my practice on track and my billing and my notes organized."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838088)

CH

Cathryn H.

Psychologist

> "The video platform is the weakest link. While it is helpful to just click on the icon in the calendar to start the video..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2837419)

NM

Natalie M.

Clinical Psychologist

> "Appreciate that you can use previous notes as a template for future notes."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2857615)

LR

Liana R.

Mental Health Counsellor

> "The creation of forms feels a bit clunky and, for lack of a better descriptor, old. And viewing of forms that clients have filled..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836729)

JAV

Jo-Anne V.

Registered Psychotherapist

> "I also love that I can access all the stats I want at the click of a button. "

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2848173)

CS

Charlotte S.

Clinical Social Worker

> "Also when transferring information from one practice using owl to another - I was shocked to find out that the data doesn't..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834921)

Krista H.

Psychotherapist

> "This made my business sky rocket in regard to organization, professionalism and making my life easier!"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2243157)

KG

Kelvin G.

Operations Manager

> "Even though we are using the Video functionality on a 6 month trial, many of our therapists are using Zoom as OWL's video..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2855309)

BB

Barbara B.

mental health worker

> "The validated tools, secure messaging, and online booking are great aspects!"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2843242)

LR

Liana R.

Mental Health Counsellor

> "I can't "view" client forms and see their entire answers - I have to download the form, which I would otherwise choose to not do."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836729)

VL

Vivienne L.

Therapist

> "SENSITIVE CONTENT HIDDEN\] helped me with all my questions and met one on one with me when I needed to navigate setting up the..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836081)

VB

Victoria B.

psychotherapist

> "The forms have been tricky to create and time-consuming, the clinical measures don't offer a means to interpret the score- I have..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2850792)

JB

Jesse B.

Psychologist

> "Excellent customer service, staff is very responsive and integrate comments/suggestions regularly"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836451)

OP

Olga P.

Art Therapist, Supervisor

> "My supervisees are understanding, but it's a real bother to have to sort through video glitches like that. And setting up a group..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834962)

LM

Lindsay M.

Therapist

> "It is really easy to use."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___3493826)

BS

Becka S.

Intake Coordinator

> "video therapy feature is quite unreliable, the system is not set up well to accommodate family clients"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834859)

RR

Rotem R.

Psychologist

> "Love the reader of billing, scheduling and charting."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2846484)

DB

DAn B.

Psychotherapist, President

> "Also we find clients who have a gmail address do not receive any forms we send them through Owl."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835741)

VR

Verified Reviewer

Registered Psychotherapist (Qualifying)

> "Invoicing is quick and easy, and I love that it comes with a therapist listing site."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835381)

CS

Charlotte S.

Clinical Social Worker

> "I really HATE that I can't call Owl, but that they you have to email them and then wait for them to call you back- only if you..."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834921)

MSA

M Sharon A.

Psychologist

> "It is important to me that it is compliant with privacy legislation and our college."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836566)

LR

Liana R.

Mental Health Counsellor

> "I also find that certain functions along a theme will be located in different places, making it confusing."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836729)

RA

Risa A.

Family Physician

> "Elegant design, integrated features make it easy to keep everything in one place."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834960)

RR

Renee R.

Registered Psychotherapist

> "Adjusting billing when a stripe payment is taken has been a pain."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836230)

DB

DAn B.

Psychotherapist, President

> "We also really appreciate the integration of the psychometric assessments."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835741)

LM

Laura M.

Social Worker

> "I still haven’t learned how to create forms well and use the macros."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2848351)

SN

Spencer N.

Registered Psychotherapist

> "The editor for notes feels much more user friendly than most EMR software."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834880)

JN

Janine N.

Registered Psychologist

> "Sometimes I simply hit the wrong button and things get really messed up and it takes a long time to figure out how to rectify."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835304)

CH

Cathryn H.

Psychologist

> "What is most valuable are all the integrated features on one platform."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2837419)

DK

Danielle K.

Psychologist

> "For example I have heard from some clients that it is difficult to navigate the client portal."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838655)

PB

Patrycja B.

Social worker

> "Billing scheduling I enjoy and the customer service"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2846584)

MSA

M Sharon A.

Psychologist

> "Using the word-processing system to write my notes is very annoying! "

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2836566)

DK

Danielle K.

Psychologist

> "Owl saves myself and my admin assistant several hours a week."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838655)

CS

Charlotte S.

Clinical Social Worker

> "The occasional glitch and things going down are really inconvenient- but understandable. "

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834921)

KO

Kim O.

Registered Psychologist

> "The customer service team is very responsive to questions and comments for improvements. "

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2849115)

OK

Olivia K.

Registered clinical counsellor

> "Meets my needs now, but I would have left them months ago out of anger at their service if it weren't such a hassle to switch."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838927)

WF

Wyn F.

Director, Clinical Social Worker

> "The developers are always adding more features based on feedback from users, so I feel like my experience really matters!"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2834867)

MF

Melissa F.

Registered Psychotherapist (Qualifying)

> "In comparison to other software, such as Jane, I find the overall look and feel of Owl to be lacking."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2851930)

CMG

Cathryn Mary G.

Registered Psychotherapist

> "I love the hours I have save with the accounting details of my practice. "

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2838555)

BB

Barbara B.

mental health worker

> "Facing transfering my clients over seems daunting at this point."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2843242)

KG

Kelvin G.

Operations Manager

> "Great customer support in answering queries"

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2855309)

JN

Janine N.

Registered Psychologist

> "I try to walk them through how to rectify the problem, but seems to no avail."

[See full review](https://www.capterra.com/p/160519/OwlPractice/#Capterra___2835304)

[View Reviews](https://www.capterra.com/p/160519/OwlPractice/reviews/)

## User interface

4.56 (2,827)

[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)

4.35 (72)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

SimplePractice

26/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

Owl Practice

Top features

27/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/160519/OwlPractice/#features)

### Recognition

SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Owl Practice

### Deployment & support

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Owl Practice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

Owl Practice

-   By Owl Practice
-   Located in Canada
-   Founded in

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[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

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[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$49/month

Price

$49.95/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-130710/CounSol-com-vs-SimplePractice)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

$49/month

Price

Contact vendor for pricing

4.3

Features

4.0

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-130710/Valant-Behavioral-Health-EHR-vs-SimplePractice)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

vs

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.61 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

$49/month

Price

$19/month

4.3

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130710-180530/SimplePractice-vs-Power-Diary)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

$49/month

Price

$59/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-130710/BestNotes-vs-SimplePractice)