# Compare SimplePractice vs Mend 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SimplePractice and Mend based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130710-165634/SimplePractice-vs-Mend-App --- # SimplePractice vs Mend Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SimplePracticeMend2/4 selected [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) [## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $49.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [2,827 reviews](#user-reviews) Positive 2,648 Neutral 116 Negative 63 [## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment AH JP Based on [920 reviews](#user-reviews) Positive 843 Neutral 47 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,182 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings HIPAA Compliant 4.5 Two-Way Audio & Video NA E-Prescribing NA Video Conferencing 4.5 Appointment Scheduling 4.4 78%Fit Missing features Feature ratings HIPAA Compliant 4.8 Two-Way Audio & Video 4.8 E-Prescribing NA Video Conferencing 4.7 Appointment Scheduling 4.8 User satisfaction User satisfaction 4.6 User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 User satisfaction 4.6 User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $49Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more. Best for We specialize in medium to large healthcare organizations of 20 or more providers. ## User reviews Pros & cons Christine B. Pilates transformation expert > "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) RR Robyn R. Owner and therapist > "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Owner > "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146) TW TIFFANY W. Director of Operations and Lead Therapist > "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) Christine B. Pilates transformation expert > "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742) GL Greg L. Owner-Therapist > "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) AA Andrew A. Therapist > "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) FD Fran D. Clinical Psychotherapist and Director > "At times the links are not working for virtual sessions." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792) JN Jennifer N. Psychologist > "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) CA Chelsea A. Practitioner > "Some features were not utilized for groups, prescribing, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004) CL Chatham L. Outpatient Therapist > "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640) VR Verified Reviewer Technology Administrator > "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882) Alan J. Chief Psychologist > "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016) KR Kristel R. Owner and Mental Health Therapist > "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Additionally, the document storing has been very helpful and creating and sending our own documents." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "The reporting side is lacking compared to other EHRs for Therapy practices." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) VR Verified Reviewer Strategic officer > "Limited customization/reporting, lacking full API integrations." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) Rebekah M. Occupational Therapist > "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881) SS Stephanie S. LCSW > "The cost began to become a little too expensive for a one person business. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) BB Bronwyn B. Lab technician > "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069) SM Scott M. Transformational Coach > "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "The secure messaging is a helpful tool for clients to access at any time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) SM Scott M. Transformational Coach > "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976) VR Verified Reviewer Strategic officer > "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790) BM Byron M. Medical Assistant > "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861) SS Stephanie S. LCSW > "I trusted that my files were safe and encrypted and HIPAA compliant." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116) RP Ryan P. CEO - Speech-Language Pathologist > "In addition, being charged per claim after so many increases my monthly bill." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) SG Shea G. Counselor > "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327) AH Adeline H. QMHP > "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) RM Rebecca M. Co-Owner and Licensed Clinical Psychologist > "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969) EJ Emily J. Operations Manager > "It is expensive and the benefits did not outweigh what we were missing that other EHRs had." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039) KR Kristel R. Owner and Mental Health Therapist > "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963) RR Robyn R. Owner and therapist > "I used it for about 6 years until the expense became too much." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) MR Meredith R. Therapist > "Clients seem to love the reminders and generally have no issues accessing telehealth." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) AG Allison G. Biller > "I enjoy the ease of being able to keep track of billing and analytics information." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217) MV Mary V. CEO of LMFT Private Practice > "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455) TD Tyneisha D. Owner > "All of the features that were available and the ability to host a group private practice with the software." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164) CP Carol P. Therapist > "I do not like the system invoicing clients without my approval, or billing their credit cards. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874) AC Alyssa C. manager > "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257) EM Erica M. Client Care Coordinator > "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887) AH Adeline H. QMHP > "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) Mike D. Chief of Operations > "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649) RR Robyn R. Owner and therapist > "I loved the ease of use and the user-friendly layout, and I love the customizability." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) GL Greg L. Owner-Therapist > "It is highly expensive and they recently upped their monthly subscription fees." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) VE Vincent E. Clinical Sex Therapist > "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183) MW Marianne W. Psychiatric Clinical Nurse Specialist - prescribing APN > "Portal does not seem to contain education or information shared with patients (like med ed)." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677) JN Jennifer N. Psychologist > "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) VR Verified Reviewer Owner > "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559) MT Madeline T. Licensed Professional Counselor > "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776) GM Grace M. Clinician > "It felt like highway robbery paying extra for features that other platforms include in their much lower price." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) AH Adeline H. QMHP > "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489) GM Grace M. Clinician > "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621) HD Hayley D. Speech-Language Pathologist > "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666) GL Greg L. Owner-Therapist > "The high subscription ultimately ended up becoming a financial strain." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570) LH LuAnne H. Administration > "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096) TP Trisha P. Executive Director > "It didn't allow for multiple therapies as we grew." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315) AA Andrew A. Therapist > "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965) HA Harry A. Psychotherapist > "Then you chat with a specialist who says something got fixed but it didn’t. " [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230) OA Omonoh A. Licensed Mental Health Counselor > "I really like that it is user friendly and can incorporate video conferencing for individuals and groups." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527) MN Minal N. Psychotherapist, Founder > "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252) Teresa L. Clinician > "I really like the referral system; one of my colleagues referred me, and I am doing the same for others." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242) TW TIFFANY W. Director of Operations and Lead Therapist > "Even my clients make jokes about how unreliable the telehealth features are." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565) CP Carina P. Therapist > "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) RP Ryan P. CEO - Speech-Language Pathologist > "I have used it less than a year and it has already had a price jump twice." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573) JL Jessica L. Physician > "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783) EW Elizabeth W. Owner > "The onboarding specialists were annoyed at times, I only had one that was helpful" [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523) KH Kiran H. Customer Service > "Its a good comprehensive tool for healthcare management offering many features." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754) SK Shawnalee K. Billing > "It has to be attached to a created invoice and was sort of annoying." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) LC LaShundra C. Licensed Professional Counselor Supervisor Clinical Director > "They came up with the perfect name for this platform because it does make running my private practice simple." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849) JM Jameka M. Admin > "In February we had a major breach it was hard to see payments and ERA." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189) CP Carina P. Therapist > "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840) FC Farrah C. Principal and Practitioner > "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160) RR Robyn R. Owner and therapist > "It’s really customizable and easy to use." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267) VR Verified Reviewer Founder, Counselor > "I will purposely and actively warn others to not use this service." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775) JN Jennifer N. Psychologist > "I love that I can schedule clients for weeks at a time." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503) RM Renae M. Licensed mental health therapist > "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237) HHW Hsiang-Hua W. Therapist > "It was helpful and I was able to get my notes done in a timely matter without too much issues." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768) SK Shawnalee K. Billing > "Trying to manage paying just a regular payment was hard." [See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100) [View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/) AH Alexandra H. Patient > "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JP Jaden P. Direct Support Personnel > "Convenience Steady Connection- presented no problems accessing the system." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648) DS Derek S. XxxxxxxxxX > "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments,..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976) PW Patricia W. CEO > "My experience has been from a patient's point of view and applies to the internet quality and the..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469) AC Admir C. Driver > "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) AL ABIGAIL L. I dont know > "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098) AR Angela R. patient > "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709) EB Elizabeth B. Teacher > "I was able to make a quick appointment to request a prescription refill, right from home, after work." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345) NB Nicoletta B. Hospitality Assistant > "The connection bars making you think the videocall won’t work when it ends up working." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514) SC Susan C. Assistant Chair of Biosciences > "It was a great alternative to have a video appointment today so I could get started on my medical regimen." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836) JD Jacob D. Food runner > "Full-screen in landscape mode didn't work properly, through the web page on chrome" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397) CR Christi R. Deli clerk > "I am so so so so need and to know that there is a group that has my back is an espresso positive and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642) LM Lorin M. BIM technician > "Regestration took a while and figuring out the camera and mic access was tricky." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147) MD Michael D. Manager > "Good pre test for connection and audio/visual and the reminders were nice" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919) SG Shane G. None > "Small images on screen may impair nonverbal communication." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497) KM Kathleen M. I write novels and still hope one day someone will read them. > "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949) IS Ian S. COO > "Software was a little clunky, I couldn't swap camera inputs easily." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) AC Admir C. Driver > "It was great this time around. Once I had an audio issue because someone called in the middle of my session...." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516) ES Ellesse S. Transportation Services > "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894) AG Ashley G. Server > "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504) SM Shawna M. None > "I dont like the video at beginning where it repeats same info." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026) GB Gerard B. Attorney > "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) JN Jeremy N. Engineering Manager > "Sometimes I lose the invitation in my email." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273) RM Roxanna M. Residential assistant > "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183) TL Tammy L. Librarian > "Sometimes scheduling time can be hard." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790) JEC J. Emily C. Patient - I do not work here and am not sure why I'm being asked to create an employee profile > "So glad someone figured out a way to make this type of technology be HIPAA compliant." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722) JR Jennifer R. Cleaning, painting, hanywork > "so i wasnt able to make eye contact and talk to my counselor." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) KL Kayla L. Patient > "She was also very informative about test that I should get for some of my medical issues." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040) CC Catherine C. Not working > "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) AF Alec F. Line Cook > "I feel like it's a good thing for people who don't need to or cannot make a hospital visit." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777) CW Christina W. Clinical Manager > "The screen was tiny for my face." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622) LP Lezlyn P. Executive Relationship Coach > "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050) RB Rhonda B. Human Resource Specialist > "I worry about not being able to connect." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998) DC Devi C. Administration > "The personal care, attentiveness, and easy access to medical care in a timely manner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556) TD Toby D. Na > "The call quality isn't always the best..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004) SS Stan S. Business Consultant > "The ease and convenience of having the session from my home computer." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252) IS Ian S. COO > "I tried to book an in-person, wait was one hour." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483) JG Joseph G. Variety Content Creator > "The ability to take care of appointments remotely helps free up a ton of time for me to get other things..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176) JR Jennifer R. Cleaning, painting, hanywork > "I couldnt hear very well i had to hold the phone to my ear" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771) TF Tavia F. None > "The intake person and the doctor were both consummate professionals, thorough and clear while also being..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445) SD Scott D. designer > "Image for a third attendee was dark, therefore not a consistent image quality." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907) VZ Vera Z. NA > "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817) LC LYNN C. CEO Owner > "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579) JR Jonathan R. Artist > "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255) GB Gerard B. Attorney > "I don't even know how I would or could improve this service at present." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780) NM Norman M. Facilities Services Coordinator > "Easy to sign on and the same time next week which is great for my schedule and convenient." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345) MLP Mary Lou P. COO > "The telehealth link for the waiting room did not work at first" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041) CB Clarice B. Cosmetics industry > "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990) JF Jenny F. Therapist > "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069) AN Alicia N. Forklift operator > "I like there are videos while you are waiting." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883) LS Lawrence S. Assistant Principal for Adult Counseling > "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081) LP LaDonna P. Warehouse expeditor > "She answered all my questions and help me set up the appointments" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511) AR Amanda R. Home maker > "Microphone problems, and sometimes the camra freezes up" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843) TS Tate S. Subway > "It was a quick and simple video call and everything was explained" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647) AS August S. Mobile Notary > "I cant think of a single thing about this service that I would change." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093) RS Rob S. Principal Software Engineer > "Very easy to use and convenient in that I could take care of my issue from my home." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443) SS Sami S. Therapist > "She didnt seem very personable i dont know." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230) MC Malcolm C. sole proprietor > "It started when they said it would and they gave me advice that helped me." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288) CC Catherine C. Not working > "Notice from scheduling platform was inconsistent with actual appointment." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048) DM Diana M. Unemployed > "Easy access and a great to have and it has greatly helped me with alot of different things." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217) PZ Patti Z. retired > "once in awhile i have trouble logging on but i think it’s more because of my phone than the system" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799) TJ TERRY J. VP Corporate Operations > "Great for time and interaction." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738) JW James W. Senior Network Admin > "Their is nothing you can do to control what happens on the end user side." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329) TL Tracy L. Office Manager > "The nurse were very informative about my health issues. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228) CS Chris S. Patient > "This is not an appropriate survey for the patient user." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655) NB Nyla B. Patient > "Helping me to grow." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6520098) KC Katie C. Clinician > "That could just be the nature of the services that we used it for, as there may be no good way to download..." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232) MG Myrna G. Special Ed paraprofessional > "Easy access and great communication with the Nurse Practitioner" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685827) BD Bradford D. Therapist > "Mend does not allow the user to speak with clients and schedule simultaneously. " [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364) Steven D C. CEO > "I liked the attentiveness by the nurse that I spoke with." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6360401) MC Marqueshia C. Ambulatory Clinical Clerical Assistant > "Sometimes there are glitches and it will completely log you out of Mend after a short period." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796) TL Tracy L. Office Manager > "She gave me great pointers regarding my health" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6716228) JH Jessica H. LMFT > "The connection is slow and there are many dropped video calls." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917) MS Melissa S. Director > "Feeling cared for, deserving of a health care provider’s interest." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6710606) ME Maria E. Therapist > "It’s prone to crash on even chrome browsers" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964) SC Suzanne C. Production Manager > "Also they got me in so quick (this time, virtual)." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6449933) ML Melanie L. Social Worker > "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066) VO Vibeke O. Patient > "I have been so pleased with the healthcare I am getting, and how everything is explained so thoroughly." [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6693654) MM Monique M. LCSW > "I cannot schedule patients from my phone?" [See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116) [View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/) ## User interface 4.56 (2,827) [Mend](https://www.capterra.com/p/165634/Mend-App/) 4.60 (920) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SimplePractice Top features 38/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/130710/SimplePractice/#features) Mend 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/165634/Mend-App/#features) ### Recognition SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports Mend is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support SimplePractice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SimplePractice - By SimplePractice - Located in United States - Founded in 2012 Mend - By Mend VIP - Located in United States - Founded in 2014 ## Popular Comparisons [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $49/month Price $0 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Contact vendor for pricing Price $35/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $49/month Price Contact vendor for pricing 4.3 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/165634-195467/Mend-App-vs-Care-Patron) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $49/month Price $29/month 4.3 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-165634/Tebra-vs-Mend-App) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $49/month Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130710-180899/SimplePractice-vs-Alleva) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $49/month Price $54/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130710-178984/SimplePractice-vs-Jane-App) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.5 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-165634/InSync-EMR-vs-Mend-App) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $49/month Price $59/month 4.3 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.5 Features 3.9 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-165634/NextGen-Ambulatory-EHR-vs-Mend-App)