# Compare SimplePractice vs Zoobook EHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplePractice and Zoobook EHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130710-185982/SimplePractice-vs-Zoobook-EHR

---

# SimplePractice vs Zoobook EHR Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplePracticeZoobook EHR2/4 selected

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (153)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,827 reviews](#user-reviews)

Positive

2,648

Neutral

116

Negative

63

[## Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (153)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

SR

GB

MG

Based on [153 reviews](#user-reviews)

Positive

142

Neutral

11

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,591 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

HIPAA Compliant

4.5

Therapy Notes

4.5

Charting

4.4

EMR/EHR

4.2

Appointment Scheduling

4.4

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.6

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.6

User reviews[2,827](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[153](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$100Per Month

-   Free version
-   Free trial

Best for

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

Best for

Addiction, Mental Health and Behavioral Health Treatment Providers

## User reviews

Pros & cons

Christine B.

Pilates transformation expert

> "Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

Christine B.

Pilates transformation expert

> "Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120742)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

CA

Chelsea A.

Practitioner

> "Some features were not utilized for groups, prescribing, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7149004)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Additionally, the document storing has been very helpful and creating and sending our own documents."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

Rebekah M.

Occupational Therapist

> "I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7130881)

SS

Stephanie S.

LCSW

> "The cost began to become a little too expensive for a one person business. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "The secure messaging is a helpful tool for clients to access at any time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

SS

Stephanie S.

LCSW

> "I trusted that my files were safe and encrypted and HIPAA compliant."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7124116)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

SG

Shea G.

Counselor

> "The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7134327)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

RM

Rebecca M.

Co-Owner and Licensed Clinical Psychologist

> "Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7123969)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

MR

Meredith R.

Therapist

> "Clients seem to love the reminders and generally have no issues accessing telehealth."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7138362)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

CP

Carol P.

Therapist

> "I do not like the system invoicing clients without my approval, or billing their credit cards. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874)

AC

Alyssa C.

manager

> "Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7136257)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

MT

Madeline T.

Licensed Professional Counselor

> "It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7119776)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

SR

Sonya R.

IBHS Case Manager

> "I specifically like the option where at the bottom of any page support can be emailed quite quickly."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6825063)

JM

Jordan M.

Clinical Director

> "It was a little buggy with the form builder and repeated information where I had to recreate the form and delete..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7147047)

GB

Greg B.

Program Administrator

> "I also like the auto save feature, which reloads a page that may have not been saved."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6804010)

EC

Ewan C.

Billing and Accounts Administrator

> "It's not as easy to customize it for non-behavioral health settings, and reporting should be a bit more flexible when..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6839987)

MeG

Maria e G.

Peer Group Leader

> "The system is very detailed and has convenient options for adding details into the forms."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

DS

Desiree S.

quality assurance

> "too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6689898)

JA

Jocelyn A.

Business Manager

> "Sometimes you can be so swamped with work and projects you might forget something pivotal that you learned during..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6802754)

KL

Kimberly L.

Case Manager

> "There was nothing I liked least about it except maybe sometimes it's a little slow but that could just be a..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7056209)

DW

Deborah W.

Clinical Director

> "The platform itself is user-friendly, responsive, and clearly designed with clinicians in mind."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KG

Kathryn G.

Director of Recovery Services

> "We asked for this to be deleted and it has been almost 2 months and this still has not been completed and we are..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6495621)

OC

Odalie C.

Lead Counselor, LAC

> "I was confused by the new "save draft" and needed to complete treatment plans. Because the response was so quick I..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6463520)

SB

Sean B.

COO

> "While I see the value in the pop up reminders upon logging into Zoobook, I sometimes find them being a little..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

SH

Sarah H.

Executive Director

> "The platform is fully customizable to meet the unique needs of my agency."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6740122)

KB

Kristle B.

Addictions counselor

> "I don't like that you cannot create and save a note even if it appears there's a double-booked appt."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6553426)

DW

Dr. W.

Mental Health Clinician

> "The most comprehensive EHR database system that I've used yet."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7029770)

ET

Ethan T.

Medical Records Clerk

> "One of the cons about Zoobook EHR would be that documents are not saved at times."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

SB

Sean B.

COO

> "Zoobook is a robust EMR an is a wonderful value for the cost."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

AS

Andrea S.

Therapist

> "Don't understand why it needs supervisor approval to cancel a duplicate note., etc."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6578142)

DW

Deborah W.

Clinical Director

> "It’s the best I’ve seen in any behavioral health EHR."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

GG

Gulce G.

Outpatient Intern

> "I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my information..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

LK

Lisa K.

BILLING MANAGER

> "The staff support is very infromative and helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6827582)

CS

Colleen S.

Director of Human Resources

> "sometimes it's hard to organize employee files in the correct place"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6393368)

JM

Jordan M.

Clinical Director

> "I really enjoyed working with Trina as she was very helpful and personable."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7147047)

ET

Ethan T.

Medical Records Clerk

> "I have heard from clinicians that they save their work, but there have been occasions where they were not able to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

SA

Sharon A.

Office Manager

> "Everyone is patient, understanding and efficient and ensure our needs are met."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

KC

Kirsten C.

Director of Client Services

> "It can be clunky at times, multiple clicks to get to a particular section of a chart, sometimes you can't see all..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022838)

NM

Nia M.

Clinical Director

> "Accessing zoom and telehealth is going to be a game changer."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6660271)

GG

Gulce G.

Outpatient Intern

> "I didn’t like the saving feature in Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

EH

Enzer H.

Behavioral Therapist

> "I appreciated the 1:1 training. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

JL

Jami L.

Mental Health Therapist

> "There are many tabs which can be overwhelming."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6498437)

LA

Linda A.

Biller, Day Receptionist

> "Zoobook is generally very good at getting back to their clients in a timely fashion, even providing weekly updates..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6109598)

MT

Melanie T.

Intern Therapist

> "it signs you out too fast wish it kept you signed in and wish there was a way to save your sign-in not having to put..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

TR

Tanner R.

Owner

> "They are very helpful and have the ability to customize the system to fit your workflow and your staff members as..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6101737)

KV

Kristina V.

Operations Manager

> "The User Manual is very basic; we had to develop our own User Manual internally (which does need constant updating)"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6251149)

ET

Ethan T.

Medical Records Clerk

> "Other than some minor issues, the Zuni Recovery Center's experience with Zoobook has been good."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

LT

Luann T.

Clinical Supervisor

> "Even though I'm an administrator, my access is limited; I can't delete or edit."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6140262)

LC

Lakisha C.

Program Director

> "The trainer \[sensitive content hidden\] explained each module efficiently and answered questions appropriately."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6350070)

TP

Tanya P.

Business Director

> "Before I got into the recurring meetings with \[sensitive content hidden\], I thought it was really hard to use the..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6104261)

EH

Enzer H.

Behavioral Therapist

> "The demonstration was helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

MG

Michael G.

Therapist

> "I contacted the support team to remove a saved assessment that was saved accidentally for the wrong client."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5086623)

JP

Jamie P.

Clinical Director

> "great tools to make our own forms"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6605117)

MT

Melanie T.

Intern Therapist

> "it ok just don't like that it kick you off after a half hour wish it keep you sign in longer"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

KG

Kathryn G.

Director of Recovery Services

> "I love that I can easily sign off on notes and it is easy to use for all users."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6495621)

DW

Donnie W.

Director of Clinical Services

> "Some of it seems a little complicated and has been a challenging transition."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6166235)

CS

Colleen S.

Director of Human Resources

> "I learn more about how to use this program almost every day."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6393368)

MJ

Melinda J.

Counselor

> "There was not any feature that I did not like with Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5046269)

ET

Ethan T.

Medical Records Clerk

> "We are looking forward to seeing what what other features will be introduced in the future."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

DK

Debra K.

HR Director, CFO

> "It has been a difficult roll-out."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022842)

[View Reviews](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

## User interface

4.56 (2,827)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)

4.67 (153)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

SimplePractice

Top features

26/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

Zoobook EHR

12/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/185982/Zoobook-EHR/#features)

### Recognition

SimplePractice is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Zoobook EHR

### Deployment & support

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoobook EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

Zoobook EHR

-   By Zoobook Systems
-   Located in United States
-   Founded in 2016

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