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SimplePractice vs Teladoc Health: Which is a better fit?

Updated on December 10th, 2024
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Summary
Key features rated by users
Features selected based on 1,702 reviews from Telemedicine users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
4.4
Two-Way Audio & Video
NA
Charting
4.5
Video Conferencing
4.5
Appointment Scheduling
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
3.1
Two-Way Audio & Video
3.1
Charting
NA
Video Conferencing
3.0
Appointment Scheduling
2.5
User satisfaction
4.6
User reviews2,762
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.4
2.4
User reviews82
Ease of use
2.8
Functionality
2.6
Value for money
2.1
Customer support
2.2
Price starts from
Monthly subscription
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-0d8e84f7-e22c-46bb-6185-08db0642c89d
Laurie R
Owner
5.0

Laurie R.: Hi, I'm Lori, nurse practitioner and business owner, and I give SimplePractice a rating of five. For more reviews like this, be sure to click below. Before I found SimplePractice, I had tried several other software platforms, Kareo as well as Charm, and I just really love the simplicity and ease of use of SimplePractice. As a single practitioner and business owner, I don't have a full staff, so this really enabled me to be able to do everything, bill my clients as well as collect payments and document all their care, all in one simple, easy format. I really, after reviewing several other options, I've chose SimplePractice because I can use it on my mobile device, so I'm not locked to a desk. And we're all mobile these days, so I can use it on any mobile device and I can help them create appointments. I can see my clients. I can document. I can do it all from the app. And it makes my life so much easier, both business-wise, professionally and then, also, personally, because I'm not spending all my time locked away to a desk and in an office somewhere trying to keep up with everything. So it really, really did simplify my practice and my business. It was so easy to integrate this into my business, really basically just downloading the app and documenting, putting in all of my business practice information, and that was it. One of the simplest setups ever, and I don't have to worry about anything else because it's all right there. And so I'm not having to tell my clients, "Oh, wait. Let me get back to the office," because the office is always there with me on my phone, or my laptop, or my iPad. Super simple. If you're looking for a really efficient and easy to utilize software for your practice, I highly recommend taking a look at SimplePractice. Pop into the app store, look at it. You can download the free trial if even necessary to get a feel for it, take it for a test drive, so to speak. And I think you'll really be pleased with what they have to offer, the support services, but most importantly, the ease of use and the efficiency that it allows you to have to take back your life and your day.

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video-0b598e6f-b137-4bef-a4d7-08dc6003b090
Sarah B
Moondust Menagerie
5.0

Speaker 1: Hi, my name's Sarah. I'm the owner of Moondust Menagerie, and I give Teladoc a five out of five. A lot of times, my job is strenuous. I spend a lot of hours bending over and things like that, so I may acquire a headache. There's times that I have swelling and things like that. I know that I jumped on Teladoc and they immediately wrote me a prescription. It had to do with my blood pressure at the time, they said because of the lack of sleep and I wasn't sleeping well. My medicine was there immediately within like 15 minutes, and I've used them ever since. Teladoc is a company that is there all the time. So it's 24/7. You can use them whenever. There's even been times that I could refill other medicine or even medications that I may not have the money for on hand, but I could definitely just let them know why. I have heartburn or something, and they could immediately prescribe it for me because it just takes seconds, it seems like, and then just have it readily there. The only issue that I've had with Teladoc is the fact that there are prescriptions, certain times they cannot tell me what around me has my prescription, or they'll prescribe me things that they're low on in the area. I don't know if there is some type of notice that they have, but that's about the only thing that I have an issue with, because everything else is taken care of.

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User interface
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1 Video
190055 video thumbnail}
1 Video
130710
5 screenshots
No screenshots provided by vendor

SimplePractice

Top Features
34/50
  • API
  • Communication Management
  • Customizable Branding
  • Email Reminders
  • E-Prescribing
  • File Sharing
  • Live Chat
  • Mobile Alerts
  • Monitoring
  • Online Forms
  • Scheduling
  • Softphone
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Virtual Waiting Room
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Compliance Management
  • Confirmations/Reminders
  • Customizable Forms
  • Customizable Templates
  • Document Management
  • Document Storage
  • Electronic Payments
  • For Medical Purposes
  • HIPAA Compliant
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • One-to-One Messaging
  • Payment Processing
  • Practice Management
  • Records Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Secure Data Storage
  • Self Service Portal
  • Video Conferencing
  • Workflow Management
See All features
Hide Telemedicine Software Features -

Teladoc Health

25/50
Show Telemedicine Software Features +
SimplePractice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Teladoc Health
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SimplePractice
  • By SimplePractice
  • Located in United States
  • Founded in 2012
Teladoc Health
  • By Teladoc Health
  • Located in United States
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