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SysTrack vs TeamViewer Remote: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 2,851 reviews from IT Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Server Monitoring
--
Patch Management
--
Task Management
NA
Real-Time Monitoring
--
Real-Time Notifications
5.0
% Fit
Missing features
Feature ratings
Server Monitoring
NA
Patch Management
NA
Task Management
NA
Real-Time Monitoring
NA
Real-Time Notifications
NA
User satisfaction
4.9
User reviews23
Ease of use
4.7
Functionality
4.7
Value for money
4.8
Customer support
4.9
4.6
User reviews11,514
Ease of use
4.6
Functionality
4.6
Value for money
4.4
Customer support
4.3
Price starts from
Not provided by vendor
Free version
Free trial
/user
Yearly subscription
Free version
Free trial
Best for

Lakeside Software serves IT teams throughout the world and across all types of industries. Because of its scalability capabilities, SysTrack is preferred by middle to large-scale enterprises.

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Harlan E
Practice Administrator
5.0

Harlan E.: My name is Harlan. I'm a director of operations and I give Teamviewer five stars. And for more reviews, click below. Previously to using Teamviewer we actually used UltraVNC and it was a little bit more difficult to log in and remote support people. But Teamviewer made it so much easier. The reason we chose Teamviewer is exactly because it's so easy to use. It's easy to onboard. The price is right, and it makes supporting others whether local or far away super easy. Teamviewer was easy to onboard. Simply download. It installs quickly and you're there. You're ready to go. If you're interested in remote software Teamviewer's the way to go. Whether it's for work or for supporting your mother, your grandmother, gosh, it doesn't come any easier than this. Teamviewer's the way to go.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
194565 video thumbnail}
1 Video
130751
4 screenshots
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4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

SysTrack

Top Features
27/32
  • Data Import/Export
  • Knowledge Management
  • Security Tools
  • Single Sign On
  • Task Management
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Dashboard
  • Event Logs
  • Incident Management
  • Issue Auditing
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Third-Party Integrations
  • Ticket Management
See All features
Hide IT Management Software Features -

TeamViewer Remote

7/32
Show IT Management Software Features +
SysTrack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TeamViewer Remote
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SysTrack
  • By Lakeside Software
  • Located in United States
  • Founded in 1997
TeamViewer Remote
  • By TeamViewer
  • Located in Germany
  • Founded in 2005
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