# Compare GiveSmart vs OneCause 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OneCause and GiveSmart based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130794-145329/GiveSmart-vs-Fundraising-Software

---

# OneCause vs GiveSmart Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OneCauseGiveSmart2/4 selected

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

[## OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [379 reviews](#user-reviews)

Positive

366

Neutral

8

Negative

5

[## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

ST

Based on [203 reviews](#user-reviews)

Positive

188

Neutral

9

Negative

6

What’s your intended use case?

## Summary

* * *

Features in Auction Software

Best performer

36 / 42

Only OneCause

-   Event Tracking
-   Image Library
-   Real-Time Monitoring

35 / 42

Only GiveSmart

-   Catalog Management
-   Email Management
-   Reverse Bidding

User satisfaction

User satisfaction

4.7

User reviews[379](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.8

User satisfaction

4.5

User reviews[203](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3000Per Year

-   Free version
-   Free trial

Best for

Best for

OneCause has helped more than 14,000 nonprofits raise $8B for their causes. We support organizations of any size and offer various packages to meet their specific needs and budgets.

Best for

Nonprofits, Schools, Universities, Hospitals, 501(c)3

## User reviews

Pros & cons

AS

Alicia S.

Development Assistant

> "I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042597)

KK

Ksenija K.

President

> "Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7046203)

Alexis S.

Philanthropy Manager

> "Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775)

AE

Ashley E.

Administrative Coordinator

> "Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7053657)

CB

Carla B.

Events Manager

> "event management, bidding process, customer support, and on day of event registration was very smooth"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042379)

SW

Sherry W.

Director of Office Operations

> "The staff we called for help with the new system did not know how to use the system either so that was a challange also the..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

HO

Heather O.

Events Coordinator

> "I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042410)

WM

Willonda M.

CEO

> "Also, when you dump money into our acccount. If you could lable the dump."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042422)

SN

Saeed N.

Programs and Events Coordinator

> "There is admittedly a learning curve, given the vast amount of features available, but overall the online support is very..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

GP

Gina P.

Program Director

> "My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6302688)

OW

Odily W.

Event Specialist

> "the platform offers a wide range of tools that are very helpful for organizing events and managing donor engagement."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6814473)

KM

Karen M.

President

> "Portions of the database deleted the letter "D" and replaced it with "=" making it difficult to search names to resolve..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6536580)

JB

Julie B.

Assistant Director of Finance and Operations

> "The staff are friendly, the system operates easily, customer service has been efficient, helpful and kind when I have needed..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042567)

SN

Saeed N.

Programs and Events Coordinator

> "The user experience/interface of setting up Giving Center pages is a bit clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

JB

Jennifer B.

Manager, Special Events

> "OneCause truly helped us save time, resources and maximize giving at our event, along with offering our guests a professional..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379917)

JK

Jason K.

Senior Director of Development

> "That you can only add one photo per experience and it does not allow to showcase all of our items"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380780)

DT

Danielle T.

Project Coordinator

> "It has also helped with a more seamless check-in / check out for our event"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743)

TR

TESSA R.

Marketing Specialist

> "The site customization is limited and can make it difficult to incorporate our branding."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6281851)

GI

Gina I.

Volunteer

> "OneCause also has real-time analytics to increase efficiency which helped us reach our fundraising goals."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6885358)

VS

Valerie S.

Special Event Coordinator

> "I am not a coder or someone as familiar with tech so having to do the design elements on our home page were assigned to someone..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6616608)

AG

Amy G.

Advancement Team - Alumni Relations and Special Events

> "I receive many comments after our annual Gala about how the platform is superior to other bidding and auction programs."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089)

EE

Eric E.

Development Coordinator

> "No way to save contacts for future blast emails around a similar event."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530904)

JC

Jennifer C.

Director of Events and Volunteer Engagement

> "They answer everything within a timely manor to help us execute our event with excellence."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042475)

SW

Sherry W.

Director of Office Operations

> "However the areas that were not intuitive were difficult to navigate."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

TG

Terri G.

Director of Corporate Engagement

> "It makes for a very efficient process, especially for non-profits with limited staff."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432)

MA

Marc A.

Director of Development and Membership

> "While building the bidding site, some features are a little out of date, such as uploading/embedding photos and video."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642)

TH

Tiffany H.

Director of Foundation Operations

> "Bringing OneCause as a mobile bidding platform to our fundraising events elevated our reach, impact and fundraising goals."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931)

MK

Megan K.

Events and Volunteer Manager

> "This is cumbersome and annoying especially when you know the chatbot will not be helpful."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530669)

DT

Destiny T.

Development Officer

> "It is a very user for me, store of data and has allowed us as a small organization to do a lot more."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6813916)

SH

Stacey H.

AMS Administrator

> "Organizing the auction items with images was time consuming even with the import features."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___5014887)

BV

Belinda V.

Chief Development Officer

> "Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042456)

JP

Jennifer P.

Board Member

> "High processing fees"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380543)

JO

Joan O.

Resource Development Manager

> "I like the ease for staff and volunteers to enter auction information and easy for guests to bid on auction items or give a..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854421)

MJ

Monte J.

Chief Executive Officer

> "It's not as intuitive as it needs to be."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6507984)

ED

Emily D.

Director of Philanthropy, Events and Partnerships

> "I have increased my fundraising through events by 47% in 3 years since switching to OneCause."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513)

DC

Daunel C.

Foundation Event and Program Coordinator

> "OneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126)

TB

Tim B.

Managing Director

> "The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7009538)

RW

Rachel W.

Museum Coordinator

> "It was slow, didn't work very well, and logged us out after every customer we looked up."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4955489)

ED

Emily D.

Director of Philanthropy, Events and Partnerships

> "Their customer support is outstanding and they are committed to continued growth as they are constantly evolving the product..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513)

AS

Ally S.

Development Manager

> "I don't like the look of the background of the website, but that's super minor."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4808886)

JM

Julie M.

Chief Development Officer

> "It seemed like it would make events - from internal staff events to big fundraising events- easier."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#SoftwareAdvice___7001057)

TH

Terry H.

Club Manager

> "Previously we had several folks manage and organize our annual event and auction, it was a tremendous amount of work and folks..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495020)

KS

Kyanna S.

Director of Development

> "I work For an adult daycare center and we use this platform for our yearly auction and all the caregivers love it."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379959)

RG

Romisha G.

Development Operations Manager

> "I could not find a report with all of the attendee information with seating and food (ticket) options. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044823)

LC

Lidia C.

Development Director

> "From mobile bidding to real-time updates, everything runs so very smoothly and efficiently."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

DC

Daunel C.

Foundation Event and Program Coordinator

> "Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126)

TG

Terri G.

Director of Corporate Engagement

> "From setup to customer service to the end user, I think the process is seamless. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432)

TB

Terri B.

Executive Director

> "I would love to have better payment options, for ex: there should be a partial payment option instead of having to create a..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684902)

AG

Amy G.

Advancement Team - Alumni Relations and Special Events

> "We've had great customer service - all of the interactions I've had with humans at OneCause have been positive and helpful"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089)

MS

Melanie S.

Marketing Manager

> "Also the reporting is lacking - we'd like to be able to export any report as an Excel and that's not currently possible."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4043314)

DT

Danielle T.

Project Coordinator

> "It has helped us grow in donorship."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743)

KS

Karen S.

Associate Director of Development

> "I called and the person was unable to help me."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4791548)

LC

Lidia C.

Development Director

> "Their calm, professional presence gave me so much peace of mind, and they handled everything from setup to guest questions with..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

SM

Sabine M.

Director of Development

> "Setting up a new event can be time consuming, especially when first learning the system and if do not use often to remember how..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283838)

SW

Sherry W.

Director of Office Operations

> "The saving of donors for future events has been extremely successful especially as we are going into our event this year."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

RB

Robyn B.

Director of Mission Advancement

> "WE had to run reports and manually enter which is the biggest downfall."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684567)

MA

Marc A.

Director of Development and Membership

> "It allows attendees to easily track their bids, manage their payments, and saves valuable staff time while increasing the..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642)

AG

Allyson G.

Development Manager

> "Payments come in often without labels and cause issues for our accounting team. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4257180)

CW

Celia W.

Event Manager

> "They were efficient and knowledable and it was well worth the money to have them present to take care of us."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042586)

CE

Chelsea E.

Marketing and Events Specialist

> "I don't like that the swipers only work on older versions of iPad."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044599)

AJ

Angie J.

Special Events Coordinator

> "What I love most about OneCause is how it has transformed our silent auction from paper to mobile."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6281884)

MDB

Mary D B.

Executive Director

> "The software doesn't exactly work hand in hand with our established donor software."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4663475)

LW

Lisa W.

Director of Business Information and Marketing Systems

> "The guest experience is excellent, and customer service is responsive, with convenient support options via phone, chat, or..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285)

MM

Marisa M.

Special Events Manager

> "At the end of every event, we are always missing emails or other important data."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3798200)

LW

Lisa W.

Director of Business Information and Marketing Systems

> "Ongoing improvements will enhance the experience for both our team and our supporters, ensuring even greater success in future..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285)

SP

Sarah P.

committee member

> "Customizing the site can be cumbersome. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3590708)

Alexis S.

Philanthropy Manager

> "OneCause is a relatively user friendly platform that has helped us never miss a fundraising opportunity."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775)

Hannah A.

Event Planning Consultant

> "For example, we wanted to turn off max-bidding, which wasn't possible."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4687046)

KK

Ksenija K.

President

> "Customer support was great and Jessica, who joined us at the event, was outstanding."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7046203)

JL

Jacqueline L.

parent association volunteer

> "The interface is not as user-friendly as I'd like."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3517218)

LL

Luci L.

Administrative Office Manager

> "On top of all that, OneCause provides regular webinars covering a variety of helpful topics."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6382482)

HS

Heather S.

Director of Events

> "I felt as though I constantly had to call to ask questions."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035)

JC

Jennifer C.

Director of Events and Volunteer Engagement

> "Their staff are incredible and make the software that much more worth the investment."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042475)

JG

Jenna G.

Dir of Alumni & Special Events

> "The reports are hard to find exactly what I need."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283795)

LC

Lidia C.

Development Director

> "What truly sets them apart, though, is the on-site event specialist—they are a total game-changer!"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

Stephen J.

Director of Speical Events & Experience Design

> "It's not even worth it, as the only thing that your users will see is the OneCause logo and not any details of your event in..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2849277)

CW

Celia W.

Event Manager

> "The One Cause team was SO helpful at our event."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042586)

HS

Heather S.

Director of Events

> "Guests were really flustered by the website."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035)

JS

Jamie S.

VP of Development

> "We can use graphics to make this website look very high-end, but we don't have to be super tech savvy."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6281814)

HC

Hyla C.

Executive Director

> "A small sign in button on the top right had corner of the auction page was hard for our people. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2786471)

[View Reviews](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AC

Amy C.

Director of Special Events

> "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "The platform has caused us stress, delays, and unnecessary obstacles at every stage."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

MI

Maria I.

Executive and Office Assistant

> "All the work we did on GiveSmart before the event made the day of way less stressful"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

KW

Kierstin W.

Donor Relations and Events Director

> "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AF

Angi F.

Director of Development

> "They have superior customer service at GiveSmart."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Even worse, when we reached out for help, support was minimal to nonexistent."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AF

Angi F.

Director of Development

> "We like the ease of use, features, and customer service."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "At a time when reliability is crucial, this was incredibly disappointing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

JC

James C.

volunteer

> "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215)

KP

Katrina P.

consultant

> "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822)

MR

Mindee R.

CEO/Executive Director

> "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135)

AC

Amy C.

Director of Special Events

> "Some things were not very intuitive and took a lot of trial and error to figure out."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

ND

Nathalie D.

Special Events Manager

> "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

VR

Verified Reviewer

Director of Athletic Development

> "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

JV

Jeremy V.

Development Manager

> "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

KW

Kierstin W.

Donor Relations and Events Director

> "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

AC

Andrea C.

Events Manager

> "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158)

VR

Verified Reviewer

Director of Athletic Development

> "It's not intuitive and their customer service is worthless."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

MB

Maggie B.

Development Manager

> "We have used GiveSmart for several years for our Gala auctions and we have had wonderful experiences with the software."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133)

KW

Kierstin W.

Donor Relations and Events Director

> "My experience with customer support was poor."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

RT

Rebekah T.

Auction Chairperson

> "Our organization used this platform for the first time last year, I was able to step into this position and review the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247)

KW

Kierstin W.

Donor Relations and Events Director

> "This was one of the worst technology purchases I have made with an organization."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

MB

Maggie B.

Development Manager

> "All of the reporting is very intuitive and the support staff is helpful is you have questions."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133)

VR

Verified Reviewer

Founder/Director

> "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

VR

Verified Reviewer

Founder/Director

> "The FUNDRAISING ASPECT NEVER TOOK PLACE."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

DC

Deann C.

Auction Coordinator

> "GiveSmart helped streamline our ticketing, check-in, bidding and payments."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368)

VR

Verified Reviewer

Founder/Director

> "We were let down at every turn when the company management could have made good on the experience we had."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

MM

Michelle M.

Rotarian - Board member

> "The process was streamlined and the support is exceptional."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379)

SH

Shelley H.

Director of Finance

> "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

AK

Amy K.

Director of Alumni and Donor Services

> "The reporting function is great, although I would like to have more capability to produce custom reports. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972)

KJ

Kristin J.

Director of Development

> "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like being able to livestream a youtube video with the presentation view."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

MR

Melissa R.

Golf Classic Chair

> "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715)

LO

Leslie O.

Executive Director

> "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073)

LB

Linda B.

Director of Special Events

> "The option for customizing the home page is still not as easy to arrange as I would like it to be."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172)

Jill M.

Donor Relations Coordinator

> "They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit!"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447986)

DO

Debra O.

Development Associate

> "Seems to be missing some basic options for customizing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566)

BS

Bettie S.

Tech Support

> "Easy input of our items & images, because of the Excel sheets provided."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2464097)

KL

Kirby L.

Event Chair

> "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

VR

Verified Reviewer

Development Coordinator

> "We moved to another platform because it was cheaper and gave us more control over our auction website."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2299014)

MK

Madison K.

Marketing Volunteer

> "The only issue I've had with the software is with a virtual auction."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090)

KL

Kirby L.

Event Chair

> "I like that you can use it for multiple fundraising campaigns."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

ND

Nathalie D.

Special Events Manager

> "Item title character limit is too short."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

JD

Joanna D.

Development Manager

> "Givesmart has helped us to run virtual events and campaigns more smoothly. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446135)

KL

Kirby L.

Event Chair

> "I needed guidance and tips and tricks for best practices but I don't feel like I really received that."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

KC

Kristin C.

Director of Development

> "There are great resources on their website from other organizations about how they used GiveSmart for their events."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458275)

SG

Sharon G.

executive director

> "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744)

JV

Jeremy V.

Development Manager

> "The event landing page is very customizable and looks very high quality."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

MB

Matt B.

Associate Director of Resource Development

> "The visual design is a bit bland."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

DS

Dave S.

Area Director

> "Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446742)

AS

Amanda S.

Sr Manager, Leadership Events

> "It is not very intuitive to sign in if you forgot your password."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

AS

Amanda S.

Sr Manager, Leadership Events

> "I appreciate their display, reporting and communication options."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

SH

Shelley H.

Director of Finance

> "Sad to think they are willing to lose a customer rather than even attempting to work with us. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

MB

Matt B.

Associate Director of Resource Development

> "It's very intuitive to use; not difficult to set up a new event; very thorough and reporting capabilities; easy to process..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

LW

Lisa W.

Chief Development Officer

> "We paid for addtional support and do not feel it was necessary."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829)

AS

Amanda S.

Sr Manager, Leadership Events

> "The account managers are really fantastic and willing to help you through any questions or customizations you want to try."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

RK

Rob K.

Director of Development

> "I think it's a little on the pricey side of things."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194)

[View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/)

## User interface

4.66 (379)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

4.49 (203)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

OneCause

Top features

36/42

-   Absentee Bidding
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Attendance Management
-   Bid Management
-   Billing & Invoicing
-   Buy Now Option
-   Campaign Management
-   Catalog Management
-   Credit Card Processing
-   Customizable Branding
-   Donor Management
-   Electronic Payments
-   Email Management
-   Event Management
-   Event Scheduling
-   Event Ticketing
-   Event Tracking
-   Generative AI
-   Image Library
-   Inventory Management
-   Live Auction
-   Membership Management
-   Mobile Access
-   Mobile Alerts
-   Online Auction
-   Online Bidding
-   Payment Processing
-   Proxy Bidding
-   Real-Time Monitoring
-   Real-Time Notifications
-   Receipt Management
-   Registration Management
-   Reporting & Statistics
-   Reverse Bidding
-   Search/Filter
-   Shipping Management
-   Silent Auction
-   Social Media Integration
-   Watch List
-   Website Management

[See all features](https://www.capterra.com/p/145329/Fundraising-Software/#features)

GiveSmart

35/42

-   Absentee Bidding
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Attendance Management
-   Bid Management
-   Billing & Invoicing
-   Buy Now Option
-   Campaign Management
-   Catalog Management
-   Credit Card Processing
-   Customizable Branding
-   Donor Management
-   Electronic Payments
-   Email Management
-   Event Management
-   Event Scheduling
-   Event Ticketing
-   Event Tracking
-   Generative AI
-   Image Library
-   Inventory Management
-   Live Auction
-   Membership Management
-   Mobile Access
-   Mobile Alerts
-   Online Auction
-   Online Bidding
-   Payment Processing
-   Proxy Bidding
-   Real-Time Monitoring
-   Real-Time Notifications
-   Receipt Management
-   Registration Management
-   Reporting & Statistics
-   Reverse Bidding
-   Search/Filter
-   Shipping Management
-   Silent Auction
-   Social Media Integration
-   Watch List
-   Website Management

[See all features](https://www.capterra.com/p/130794/GiveSmart/#features)

### Recognition

No recognitions have been awarded to OneCause

No recognitions have been awarded to GiveSmart

### Deployment & support

OneCause

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GiveSmart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OneCause

-   By OneCause (formerly BidPal)
-   Located in United States
-   Founded in 2007

GiveSmart

-   By Momentive Software
-   Located in United States
-   Founded in 2017

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