# Compare GiveSmart vs Donorbox 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Donorbox and GiveSmart based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130794-156860/GiveSmart-vs-Donorbox --- # Donorbox vs GiveSmart Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorboxGiveSmart2/4 selected [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) [## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment SM Based on [624 reviews](#user-reviews) Positive 605 Neutral 18 Negative 1 [## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) Starting Price $3000.00/year Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment ST Based on [203 reviews](#user-reviews) Positive 188 Neutral 9 Negative 6 ## Summary * * * Key features rated by users Features selected based on 5,220 reviews from fundraising software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Credit Card Processing 4.5 Payment Processing 4.7 Electronic Payments 4.8 Donor Management 4.6 Contribution Tracking 4.7 75%Fit Not enough reviews Feature ratings Credit Card Processing 4.0 Payment Processing 4.0 Electronic Payments 3.3 Donor Management 4.0 Contribution Tracking 4.5 User satisfaction User satisfaction 4.8 User reviews[624](https://www.capterra.com/p/156860/Donorbox/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[203](https://www.capterra.com/p/130794/GiveSmart/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $3000Per Year - Free version - Free trial Best for Best for Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. Best for Nonprofits, Schools, Universities, Hospitals, 501(c)3 ## User reviews Pros & cons SM Stephanie M. Senior Manager, Marketing and Communications > "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944) Hugo G. Mobile developer > "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032) SA Sara A. Grant Writer and Marketing Specialist > "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) CB Christian B. Public Relations > "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840) MP Matt P. CEO > "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096) EW Emily W. Founder > "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886) HC Hakim C. Executive Director > "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) Debbie O. President > "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101) KH Kipkorir H. Engineer > "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858) JM John M. Owner > "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918) JO Jennifer O. Marketing Director > "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815) RM Rachel M. Founder > "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024) DA Dmitrii A. Owner > "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796) SV Suzanne V. Volunteer > "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025) SL Scott L. Chief Executive Officer > "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905) SZ Sophia Z. CEO > "I don’t like that we need to have a separate account with a 3rg party processor for payouts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) MN Majorine N. Team Lead > "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JG Jeremy G. CEO > "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838) CB Carey B. CEO > "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185) JC John C. Treasurer > "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) BB Bryan B. College Pastor > "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110) SC Shalyn C. Founder > "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996) CH Candice H. Executive Director > "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029) TK Tapiwa K. Treasurer > "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812) MN Majorine N. Team Lead > "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JB Jeanna B. Development Manager > "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987) SH Shane H. CEO > "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164) LP Lara P. Artistic director > "I don't fully get the link to Stripe and the commission is too high especially on small donations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896) JL Jessica L. office manager > "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) AF Andy F. Development Coordinator > "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049) SA Sara A. Grant Writer and Marketing Specialist > "We love the customizable features, recurring donation options, and the ability to track donor activity in one place." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) DJ David J. Big man > "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411) JP Josh P. System Administrator > "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939) SC Steven C. Founder > "Event management tools feel a bit limited compared to dedicated event platforms." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) WM William M. President and Founder > "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053) MB Madison B. Founder and Director > "There aren’t a ton of free functional options besides the donation tiers." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032) NC Nicole C. Founder > "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) MF Mykeva F. Founder > "At times the learning curve for newer features felt a little unclear and needed extra documentation." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) AF Allison F. Training Coordinator > "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854) WT William T. Founder > "Limited design options, templates are not very inspiring, but that's to be expected." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931) DO Declan O. Office Manager > "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949) LL Linda L. President > "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911) NC Nicole C. Founder > "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) ER Edessa R. Executive Director > "It took a while to learn to navigate the portal towards designing a campaign." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819) MF Mykeva F. Founder > "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) ID Innomama D. Founder > "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882) LM Latifah M. Director > "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515) GF Grant F. Pastor > "I think there's a lack of style and editing ability for your campaigns." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382) MP Maria P. Grants Manager > "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) MP Maria P. Grants Manager > "Donor management is lacking, so we still need a separate tool for that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) SC Steven C. Founder > "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) PC Patty C. Volunteer, Orphanage and Dog Shelter > "I added it, but it's a bit hacky and not as clean as other integrations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280) AN Anne N. Secretary and Treasurer > "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) JP Jessica P. Candidate > "The previews aren’t always super helpful at picturing what the layout will look like." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847) NS Noma S. Founder and CEO > "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822) BC Blair C. Candidate > "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106) KR Katie R. Program Administrator > "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701) AC Amora C. Ceo > "Platform and processing fees can add up.”" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734) RV Rebecca V. Executive Director > "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757) CS Cassandra S. owner and therapist > "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696) CC Camille C. Owner > "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527) VL Valerie L. Strategic Partnerships and Communications Manager > "Sometimes it was difficult to connect to the card reader." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708) DB Dawnn B. Program manager > "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048) AL Aaron L. Trading Assistant > "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726) JC John C. Treasurer > "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) NC Noelle C. Executive Director > "Most nonprofits have no money. " [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033) JL Jessica L. office manager > "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) KE Kristina E. Founder > "It took me a while to set up my account but in also a potato on a compute." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198) NG Nolwandle G. Principal > "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741) BG Brittany G. Executive Director > "Some of our elderly donors don't even have email and can't do that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783) AN Anne N. Secretary and Treasurer > "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) SZ Sophia Z. CEO > "The processing fees are also higher than we’d appreciate as a non-profit." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) YB Yosef B. Director of Marketing > "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875) LF Lauren F. Founder Director > "It can be a bit tricky to navigate for the Organization." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881) HC Hakim C. Executive Director > "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) RK Rizwana K. ED > "Can’t create campaign on the app" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907) NW Nicole W. Director of Revenue > "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083) GS Gary S. Secretary > "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827) MF Mykeva F. Founder > "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) SM Sharelle M. Founder > "I would say I still think the fees are a bit high for 501c3 payments." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769) [View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) AC Amy C. Director of Special Events > "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "The platform has caused us stress, delays, and unnecessary obstacles at every stage." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) MI Maria I. Executive and Office Assistant > "All the work we did on GiveSmart before the event made the day of way less stressful" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) KW Kierstin W. Donor Relations and Events Director > "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) AF Angi F. Director of Development > "They have superior customer service at GiveSmart." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "Even worse, when we reached out for help, support was minimal to nonexistent." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) AF Angi F. Director of Development > "We like the ease of use, features, and customer service." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "At a time when reliability is crucial, this was incredibly disappointing." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) JC James C. volunteer > "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215) KP Katrina P. consultant > "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822) MR Mindee R. CEO/Executive Director > "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135) AC Amy C. Director of Special Events > "Some things were not very intuitive and took a lot of trial and error to figure out." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073) ND Nathalie D. Special Events Manager > "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206) VR Verified Reviewer Director of Athletic Development > "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784) JV Jeremy V. Development Manager > "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465) KW Kierstin W. Donor Relations and Events Director > "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) AC Andrea C. Events Manager > "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158) VR Verified Reviewer Director of Athletic Development > "It's not intuitive and their customer service is worthless." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784) MB Maggie B. Development Manager > "We have used GiveSmart for several years for our Gala auctions and we have had wonderful experiences with the software." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133) KW Kierstin W. Donor Relations and Events Director > "My experience with customer support was poor." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) RT Rebekah T. Auction Chairperson > "Our organization used this platform for the first time last year, I was able to step into this position and review the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247) KW Kierstin W. Donor Relations and Events Director > "This was one of the worst technology purchases I have made with an organization." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) MB Maggie B. Development Manager > "All of the reporting is very intuitive and the support staff is helpful is you have questions." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133) VR Verified Reviewer Founder/Director > "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) AS Amanda S. Sr Manager, Leadership Events > "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) VR Verified Reviewer Founder/Director > "The FUNDRAISING ASPECT NEVER TOOK PLACE." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) DC Deann C. Auction Coordinator > "GiveSmart helped streamline our ticketing, check-in, bidding and payments." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368) VR Verified Reviewer Founder/Director > "We were let down at every turn when the company management could have made good on the experience we had." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) MM Michelle M. Rotarian - Board member > "The process was streamlined and the support is exceptional." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379) SH Shelley H. Director of Finance > "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705) AK Amy K. Director of Alumni and Donor Services > "The reporting function is great, although I would like to have more capability to produce custom reports. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972) KJ Kristin J. Director of Development > "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025) AS Amanda S. Sr Manager, Leadership Events > "I like being able to livestream a youtube video with the presentation view." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) MR Melissa R. Golf Classic Chair > "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715) LO Leslie O. Executive Director > "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073) LB Linda B. Director of Special Events > "The option for customizing the home page is still not as easy to arrange as I would like it to be." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172) Jill M. Donor Relations Coordinator > "They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit!" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447986) DO Debra O. Development Associate > "Seems to be missing some basic options for customizing." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566) BS Bettie S. Tech Support > "Easy input of our items & images, because of the Excel sheets provided." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2464097) KL Kirby L. Event Chair > "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) VR Verified Reviewer Development Coordinator > "We moved to another platform because it was cheaper and gave us more control over our auction website." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2299014) MK Madison K. Marketing Volunteer > "The only issue I've had with the software is with a virtual auction." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090) KL Kirby L. Event Chair > "I like that you can use it for multiple fundraising campaigns." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) ND Nathalie D. Special Events Manager > "Item title character limit is too short." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206) JD Joanna D. Development Manager > "Givesmart has helped us to run virtual events and campaigns more smoothly. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446135) KL Kirby L. Event Chair > "I needed guidance and tips and tricks for best practices but I don't feel like I really received that." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) KC Kristin C. Director of Development > "There are great resources on their website from other organizations about how they used GiveSmart for their events." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458275) SG Sharon G. executive director > "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744) JV Jeremy V. Development Manager > "The event landing page is very customizable and looks very high quality." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465) MB Matt B. Associate Director of Resource Development > "The visual design is a bit bland." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962) DS Dave S. Area Director > "Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446742) AS Amanda S. Sr Manager, Leadership Events > "It is not very intuitive to sign in if you forgot your password." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) AS Amanda S. Sr Manager, Leadership Events > "I appreciate their display, reporting and communication options." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) SH Shelley H. Director of Finance > "Sad to think they are willing to lose a customer rather than even attempting to work with us. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705) MB Matt B. Associate Director of Resource Development > "It's very intuitive to use; not difficult to set up a new event; very thorough and reporting capabilities; easy to process..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962) LW Lisa W. Chief Development Officer > "We paid for addtional support and do not feel it was necessary." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829) AS Amanda S. Sr Manager, Leadership Events > "The account managers are really fantastic and willing to help you through any questions or customizations you want to try." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) RK Rob K. Director of Development > "I think it's a little on the pricey side of things." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194) [View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/) ## User interface 4.80 (624) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) 4.49 (203) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Donorbox Top features 39/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/156860/Donorbox/#features) GiveSmart 24/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/130794/GiveSmart/#features) ### Recognition No recognitions have been awarded to Donorbox No recognitions have been awarded to GiveSmart ### Deployment & support Donorbox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GiveSmart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Donorbox - By Donorbox - Located in United States - Founded in 2014 GiveSmart - By Momentive Software - Located in United States - Founded in 2017 ## Popular Comparisons [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $0/month Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $3000/year Price $0 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130794-172048/GiveSmart-vs-Givebutter) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0/month Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) $3000/year Price CA$0 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130794-220131/GiveSmart-vs-Zeffy) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0/month Price CA$0 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $3000/year Price $119/month 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-130794/DonorPerfect-Fundraising-Software-vs-GiveSmart) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $3000/year Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-130794/Bonterra-Guided-Fundraising-vs-GiveSmart) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $0/month Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) $3000/year Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130794-145329/GiveSmart-vs-Fundraising-Software) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/) $0/month Price $125/month 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136488-156860/Flipcause-vs-Donorbox) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $3000/year Price $125/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130794-131207/GiveSmart-vs-Bloomerang)