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Nonprofits, Schools, Universities, Hospitals, 501(c)3
HelloFund partners with all types of organizations to offer award-winning, modern, and efficient fundraising solutions. Events, tickets, fundraisers, donors, an online store, raffles and so much more!
Ease of use and Dashboard-as well as as detail when I needed to review it. The "live" feature si amazing as well as ability to adjust prices, text messages,etc to gain funds.
Inability to bulk upload images. Inability to reorder campaigns on the Campaign page.
From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits.
My only complaint is that the staff person we purchased with the software did not make her flight for our event so we had to make-do with our own knowledge.
We've enjoyed working with Gesture, the customer service is outstanding and the site is easy to use.
Nothing jumps out as negative when I think of GiveSmart.
The best part of GiveSmart is the customization of each event. You are able to tailor it perfectly to fit your needs both virtual and in-person.
E en if you use two vendors you can mask that with software so that we don't have to know. I have had many complaints from folks trying to purchase the online raffle tickets.
Great customer service and love the affordable service fee compared to other similar platforms on the market.
There were truly no aspects of the software that were difficult to use or impaired our event. One feature that would have benefited us to have is more customization with the donation buttons.
Everyone I have interacted with from HelloFund has been knowledgeable and friendly. This is a great team with a good, solid solution.
We used it for the first time April 2022 and for the second time April 2023 - there are so many features that I was unaware of and as I continue using the product, I learn more and more.
I really love the dashboard - it is very user friendly and easy to manipulate from an Administrator perspective. Auction items are incredibly easy to upload and real-time changes are easy as well.
I don't like that you can't really edit and customize to your brand.
Overall, HelloFund is an excellent fundraising software tool for non-profit organizations. Its user-friendly interface, event support, and excellent customer support make it a great choice.
We did have some difficulty integrating financial reports with our internal accounting system, leading to some frustration since numbers didn't exactly match up.
Kierstin: My name is Kierstin. I am the donor relations and event director. And I give GiveSmart a two-star review. And for more reviews, you can check out the link below. So before GiveSmart, we were using 501 Auctions. And we were looking for something that would give our guests the ability to bid on their phones. So we wanted to go away from pen and paper and have more user functionality during the event on the phones for guests. So we chose GiveSmart because you could upload all of the auction items through your computer and guests could view them from their phones and we no longer had to have pen and paper bid sheets. In addition to that, they had a lot of other event management functionality that I really liked. Some of that was that you could set up a text-to-donate number, which is a six-digit number that they could text during the event itself. You could set up individual fundraising pages per campaign or per event. And they had great attending management so I could track the different audiences when they were coming in, communicate with them directly. All of these reasons made GiveSmart a great choice. GiveSmart was fairly easy to onboard with. I didn't have a whole lot of issues getting set up. The dashboard itself was really easy to navigate and it was fine. So for someone looking to purchase GiveSmart, I would recommend that it's good for really simple fundraising events. And if you have needs like peer-to-peer fundraising and auction and text-to-donate, it's great for that. They really encourage you to use all of the functionality. So I would be very upfront with your needs and your timeline. In the beginning of the planning process, we had a situation where they were trying to push a lot of functionality on us really late in the planning process, causing more stress, trying to set up phone calls and meetings I didn't need. The auction features were okay. We actually ended up not using it at all. I think we went back to pen and paper that year because when I actually got into the platform I saw that it was not what I was expecting. It wasn't presentable to a guest at our really nice event. So again, it's great for a really simple fundraising event if it's like for a kids-focused nonprofit or something, but for a more upscale event that needs a little bit more build-out, probably not your best option. We had a lot of seemingly simple functionality that had to be built out on the fly. And so going back and forth with their customer support team wasn't very fun.
GiveSmart
HelloFund
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