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GiveSmart vs HelloFund: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 4,552 reviews from Fundraising users.
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
4.0
Electronic Payments
4.5
Payment Processing
4.0
Donor Management
4.0
Contribution Tracking
4.5
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
5.0
Electronic Payments
4.9
Payment Processing
4.9
Donor Management
4.6
Contribution Tracking
4.5
User satisfaction
4.5
User reviews207
Ease of use
4.4
Functionality
4.2
Value for money
4.3
Customer support
4.6
4.8
User reviews67
Ease of use
4.8
Functionality
4.6
Value for money
4.8
Customer support
5.0
Price starts from
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Nonprofits, Schools, Universities, Hospitals, 501(c)3

HelloFund partners with all types of organizations to offer award-winning, modern, and efficient fundraising solutions. Events, tickets, fundraisers, donors, an online store, raffles and so much more!

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kierstin W
Donor Relations and Events Director
2.0

Kierstin: My name is Kierstin. I am the donor relations and event director. And I give GiveSmart a two-star review. And for more reviews, you can check out the link below. So before GiveSmart, we were using 501 Auctions. And we were looking for something that would give our guests the ability to bid on their phones. So we wanted to go away from pen and paper and have more user functionality during the event on the phones for guests. So we chose GiveSmart because you could upload all of the auction items through your computer and guests could view them from their phones and we no longer had to have pen and paper bid sheets. In addition to that, they had a lot of other event management functionality that I really liked. Some of that was that you could set up a text-to-donate number, which is a six-digit number that they could text during the event itself. You could set up individual fundraising pages per campaign or per event. And they had great attending management so I could track the different audiences when they were coming in, communicate with them directly. All of these reasons made GiveSmart a great choice. GiveSmart was fairly easy to onboard with. I didn't have a whole lot of issues getting set up. The dashboard itself was really easy to navigate and it was fine. So for someone looking to purchase GiveSmart, I would recommend that it's good for really simple fundraising events. And if you have needs like peer-to-peer fundraising and auction and text-to-donate, it's great for that. They really encourage you to use all of the functionality. So I would be very upfront with your needs and your timeline. In the beginning of the planning process, we had a situation where they were trying to push a lot of functionality on us really late in the planning process, causing more stress, trying to set up phone calls and meetings I didn't need. The auction features were okay. We actually ended up not using it at all. I think we went back to pen and paper that year because when I actually got into the platform I saw that it was not what I was expecting. It wasn't presentable to a guest at our really nice event. So again, it's great for a really simple fundraising event if it's like for a kids-focused nonprofit or something, but for a more upscale event that needs a little bit more build-out, probably not your best option. We had a lot of seemingly simple functionality that had to be built out on the fly. And so going back and forth with their customer support team wasn't very fun.

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GiveSmart

22/46
  • Access Controls/Permissions
  • Accounting Integration
  • ACH Payment Processing
  • Alumni Management
  • API
  • Campaign Analytics
  • CRM
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donor Discovery
  • Forms Management
  • For Nonprofits
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Interaction Tracking
  • Online Forms
  • Receipt Management
  • Recurring Giving
  • Third-Party Integrations
  • Volunteer Management
  • Alerts/Notifications
  • Auction Management
  • Campaign Management
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Donor Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Website Management
See All features
Hide Fundraising Software Features -

HelloFund

Top Features
35/46
Show Fundraising Software Features +
GiveSmart
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HelloFund
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GiveSmart
  • By Community Brands
  • Located in United States
  • Founded in 2017
HelloFund
  • By HelloFund
  • Located in United States
  • Founded in 2018
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