# Compare GiveSmart vs Zeffy 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zeffy and GiveSmart based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130794-220131/GiveSmart-vs-Zeffy --- # Zeffy vs GiveSmart Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZeffyGiveSmart2/4 selected [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) [## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [471 reviews](#user-reviews) Positive 464 Neutral 2 Negative 5 [## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) Starting Price $3000.00/year Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment ST Based on [203 reviews](#user-reviews) Positive 188 Neutral 9 Negative 6 ## Summary * * * Key features rated by users Features selected based on 5,220 reviews from fundraising software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Credit Card Processing 4.8 Payment Processing 4.8 Electronic Payments 4.8 Donor Management 4.6 Contribution Tracking 4.7 75%Fit Not enough reviews Feature ratings Credit Card Processing 4.0 Payment Processing 4.0 Electronic Payments 3.3 Donor Management 4.0 Contribution Tracking 4.5 User satisfaction User satisfaction 4.8 User reviews[471](https://www.capterra.com/p/220131/Zeffy/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 5.0 Customer support 4.9 User satisfaction 4.5 User reviews[203](https://www.capterra.com/p/130794/GiveSmart/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $3000Per Year - Free version - Free trial Best for Best for Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America. Best for Nonprofits, Schools, Universities, Hospitals, 501(c)3 ## User reviews Pros & cons MK Mike K. Treasurer > "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033) TW Thomas W. Co-Founder > "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565) DAVID C. Manager > "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487) Sharon J. Treasurer > "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131) AlY Angélique Y. Cheif Operations Officer > "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877) PR PATRICIA R. VP, Board of Directors > "For example, I needed to reorder my contacts alphabetically and I was unable to do so." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736) BR Becki R. President > "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582) TM Trina M. Admin Assistant > "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675) RD Robin D. Treasurer > "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556) BC Bill C. President > "Some features are not as customizable as we would like - specifically, the inability to customize membership cards." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414) JD JUAN D. CEO > "This platform provides us with a quick and secure way to receive our donations." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810) Zeeshanali F. Treasurer > "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919) DAVID C. Manager > "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487) AO Adam O. Not Applicable > "Help documents, questionable reporting, 15+min delay in close of auctions." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248) SB Sara B. Chair, Board of Directors > "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259) SZ SAMANTHA Z. Director of Operations > "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128) MK Mark K. Chair > "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns,..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018) CD Cheryl D. Project Manager > "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267) MB Merle B. Dir. Admin and Finance > "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593) GN Gisele N. Digital Marketing And Efficiency > "I also don't like that administrators don't get refund transaction email confirmations." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352) Michael R. Board Chair > "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734) RL Robert L. Vice President > "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494) TT Todd T. Field Director > "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679) KS Karen S. President > "Occasionally I needed help when staff wasn’t available" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206) BR Becki R. President > "Also, the chat option has helped me find exact information in reports that I am looking for!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582) PG Paula G. Co-founder > "I don't even use all of its capabilities." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236) TE Timothy E. Financial Secretary > "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769) AT Allen T. Executive Vice President > "The problems that I encountered were a result of 'user error' due to my inexperience." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270) CL Cynthia L. Vice-President > "Zeffy provides an ideal platform form for event registrations for my non-profit organizations. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6461761) AN Audrey N. Bookkeeper > "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606) HK Helen K. Fundraising Chair > "Families appreciate knowing their full donation goes where it’s intended, which has encouraged greater participation and..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005106) ZR Zach R. Volunteer > "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084) SS Susan S. President > "My overall experience with ZEFFY began by setting up the online store for our Eclipse T-Shirts. As sales started pouring in, the..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6257476) MB Merle B. Dir. Admin and Finance > "Some of our donors are abit put off by the appeal from Zeffy for their own use." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593) ST Shannon T. Founder > "Very easy to create beautiful landing pages for fundraising campaigns and emails." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866) BM Benadette M. Director and Founder > "There was a slight problem signing up for fund raising." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270) AM Amy M. Marketing and Communications Director > "So far, we've only used the donation function which was so easy to integrate to our website and social media." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7004846) BS Brynne S. Community Engagement Coordinator > "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096) AB Amber B. CEO > "I love that it auto generates receipts, for tax deductible purposes." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676) ML Marica L. Executive Director > "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090) GN Gisele N. Digital Marketing And Efficiency > "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352) JC Jeff C. Executive Director > "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405) MK Mike K. Treasurer > "The ability to create multiple campaigns is very helpful. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033) YL Yule L. Treasurer > "Left a mess with my donors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448) KC Karen C. Volunteer > "I also love that it makes a check in list for me for my events." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395) AB Amber B. CEO > "I can’t currently think of anything I would change" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676) AlY Angélique Y. Cheif Operations Officer > "Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877) RH Rochelle H. Membership Chair > "Merging our prior donor database with Zeffy has been a little challenging. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317) AP Andy P. Executive Director > "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970) RH Ray H. CEO > "The ticket forms are not very user friendly when imbedded into the website." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246) JT Jennifer T. Financial Secretary > "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699) MG Michelle G. Graphic Designer / Volunteer > "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666) JS Jessi S. Executive Director > "Using Zeffy has taking our organization's fundraising and outreach to new levels!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6802483) KS Kristi S. VP, Fundraising, Board of Directors > "Perfect concept and feature, just isnt working and constantly disconnects." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725) MP Marissa P. Executive Director > "I love that there is no fee as with a nonprofit we want to use our funds for our mission." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007563) RG Reese G. Treasurer > "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508) Sharon J. Treasurer > "Easy to add your own logo and make it very personal. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131) KP Kathryn P. Executive Director > "I'm not sure I've connected my bank properly, so that part is still iffy for me." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714) DM David M. Board Member > "Its secure processing, user-friendly interface, support for multiple payment methods, and outstanding customer service make..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4866460) CM Cathy M. Admin/Tech > "Most features are very simplified and don't always fit our needs." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943) Sharon J. Treasurer > "We raised quite a bit in our first campaign because of the ease of use. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131) HB Hollie B. Development & Finance Director > "Currently they do not have access to their API." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109) MJ Marc J. President > "You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6677673) SS Sandy S. VP of Operations > "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091) KS Kimberly S. Chief Operating Officer > "The ease of use and ability to keep the entire donation makes Zeffy perfect for my small NGO" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6804678) BB Betsy B. Executive Director > "The year before, I used another ticketing site and it was a giant mess." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394) SH Susan H. Executive Director > "Easy to uploads graphics and pictures to customize events." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005174) SJ Shannon J. PTIO Treasurer > "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886) AF Amy F. Secretary > "It has helped donors give and I have very little to do from the administration end of the process. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005844) AC Autumn C. Secretary/Treasurer > "I had no idea how to go about setting up tickets. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206) KC Karen C. Volunteer > "QR codes and tap to pay are the BEST. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395) SF Sheila F. ED > "Had one small issue with how donation was shown on donor's credit card statement." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952) JT Jennifer T. Financial Secretary > "I also like that we have the ability to scan e-tickets for check in! " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699) FL Faridodin L. President CEO > "This becomes a problem when I want to send an email via the contact option." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050) KS Kimberly S. Chief Operating Officer > "Other than having trouble getting money into a credit union, I am very pleased with Zeffy and have had no comments from donors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6804678) GG Genevieve G. Executive Director > "I don't like the prompts in the response to purchasers email." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503) TM Trina M. Admin Assistant > "Staff were very helpful and quick to respond to tickets." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675) JC Jessica C. Director of Events > "Unable to pre-schedule event reminders." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3526096) CR Catriona R. Managing Director > "Its easy to set up, doesnt try to do too many things at once and has allowed us to collect donations with ease." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6806638) FL Faridodin L. President CEO > "I then have to go look for the people who said that they do not want to be on the mailing contact list" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050) [View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) AC Amy C. Director of Special Events > "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "The platform has caused us stress, delays, and unnecessary obstacles at every stage." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) MI Maria I. Executive and Office Assistant > "All the work we did on GiveSmart before the event made the day of way less stressful" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) KW Kierstin W. Donor Relations and Events Director > "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) AF Angi F. Director of Development > "They have superior customer service at GiveSmart." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "Even worse, when we reached out for help, support was minimal to nonexistent." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) AF Angi F. Director of Development > "We like the ease of use, features, and customer service." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306) ST Stephanie T. President of Friends of Atlantic Beach Elementary > "At a time when reliability is crucial, this was incredibly disappointing." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876) JC James C. volunteer > "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215) KP Katrina P. consultant > "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822) MR Mindee R. CEO/Executive Director > "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135) AC Amy C. Director of Special Events > "Some things were not very intuitive and took a lot of trial and error to figure out." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073) ND Nathalie D. Special Events Manager > "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206) VR Verified Reviewer Director of Athletic Development > "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784) JV Jeremy V. Development Manager > "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465) KW Kierstin W. Donor Relations and Events Director > "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) AC Andrea C. Events Manager > "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158) VR Verified Reviewer Director of Athletic Development > "It's not intuitive and their customer service is worthless." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784) MB Maggie B. Development Manager > "We have used GiveSmart for several years for our Gala auctions and we have had wonderful experiences with the software." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133) KW Kierstin W. Donor Relations and Events Director > "My experience with customer support was poor." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) RT Rebekah T. Auction Chairperson > "Our organization used this platform for the first time last year, I was able to step into this position and review the..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247) KW Kierstin W. Donor Relations and Events Director > "This was one of the worst technology purchases I have made with an organization." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356) MB Maggie B. Development Manager > "All of the reporting is very intuitive and the support staff is helpful is you have questions." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133) VR Verified Reviewer Founder/Director > "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) AS Amanda S. Sr Manager, Leadership Events > "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) VR Verified Reviewer Founder/Director > "The FUNDRAISING ASPECT NEVER TOOK PLACE." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) DC Deann C. Auction Coordinator > "GiveSmart helped streamline our ticketing, check-in, bidding and payments." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368) VR Verified Reviewer Founder/Director > "We were let down at every turn when the company management could have made good on the experience we had." [See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821) MM Michelle M. Rotarian - Board member > "The process was streamlined and the support is exceptional." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379) SH Shelley H. Director of Finance > "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705) AK Amy K. Director of Alumni and Donor Services > "The reporting function is great, although I would like to have more capability to produce custom reports. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972) KJ Kristin J. Director of Development > "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025) AS Amanda S. Sr Manager, Leadership Events > "I like being able to livestream a youtube video with the presentation view." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) MR Melissa R. Golf Classic Chair > "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715) LO Leslie O. Executive Director > "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073) LB Linda B. Director of Special Events > "The option for customizing the home page is still not as easy to arrange as I would like it to be." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172) Jill M. Donor Relations Coordinator > "They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit!" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447986) DO Debra O. Development Associate > "Seems to be missing some basic options for customizing." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566) BS Bettie S. Tech Support > "Easy input of our items & images, because of the Excel sheets provided." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2464097) KL Kirby L. Event Chair > "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) VR Verified Reviewer Development Coordinator > "We moved to another platform because it was cheaper and gave us more control over our auction website." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2299014) MK Madison K. Marketing Volunteer > "The only issue I've had with the software is with a virtual auction." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090) KL Kirby L. Event Chair > "I like that you can use it for multiple fundraising campaigns." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) ND Nathalie D. Special Events Manager > "Item title character limit is too short." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206) JD Joanna D. Development Manager > "Givesmart has helped us to run virtual events and campaigns more smoothly. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446135) KL Kirby L. Event Chair > "I needed guidance and tips and tricks for best practices but I don't feel like I really received that." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792) KC Kristin C. Director of Development > "There are great resources on their website from other organizations about how they used GiveSmart for their events." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458275) SG Sharon G. executive director > "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744) JV Jeremy V. Development Manager > "The event landing page is very customizable and looks very high quality." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465) MB Matt B. Associate Director of Resource Development > "The visual design is a bit bland." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962) DS Dave S. Area Director > "Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations" [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446742) AS Amanda S. Sr Manager, Leadership Events > "It is not very intuitive to sign in if you forgot your password." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) AS Amanda S. Sr Manager, Leadership Events > "I appreciate their display, reporting and communication options." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) SH Shelley H. Director of Finance > "Sad to think they are willing to lose a customer rather than even attempting to work with us. " [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705) MB Matt B. Associate Director of Resource Development > "It's very intuitive to use; not difficult to set up a new event; very thorough and reporting capabilities; easy to process..." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962) LW Lisa W. Chief Development Officer > "We paid for addtional support and do not feel it was necessary." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829) AS Amanda S. Sr Manager, Leadership Events > "The account managers are really fantastic and willing to help you through any questions or customizations you want to try." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145) RK Rob K. Director of Development > "I think it's a little on the pricey side of things." [See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194) [View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/) ## User interface 4.81 (471) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) 4.49 (203) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Zeffy Top features 40/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/220131/Zeffy/#features) GiveSmart 24/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/130794/GiveSmart/#features) ### Recognition No recognitions have been awarded to Zeffy No recognitions have been awarded to GiveSmart ### Deployment & support Zeffy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GiveSmart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zeffy - By Zeffy - Located in Canada - Founded in GiveSmart - By Momentive Software - Located in United States - Founded in 2017 ## Popular Comparisons [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) CA$0 Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/172048-220131/Givebutter-vs-Zeffy) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $3000/year Price $0 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130794-172048/GiveSmart-vs-Givebutter) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) CA$0 Price $0/month 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $3000/year Price $119/month 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-130794/DonorPerfect-Fundraising-Software-vs-GiveSmart) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) CA$0 Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-220131/DonorPerfect-Fundraising-Software-vs-Zeffy) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) $3000/year Price $0/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130794-156860/GiveSmart-vs-Donorbox) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) CA$0 Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $3000/year Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-130794/Bonterra-Guided-Fundraising-vs-GiveSmart) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs 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Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-220131/Bloomerang-vs-Zeffy) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.49 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $3000/year Price $125/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130794-131207/GiveSmart-vs-Bloomerang)