# Compare GiveSmart vs Zeffy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GiveSmart and Zeffy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130794-220131/GiveSmart-vs-Zeffy

---

# GiveSmart vs Zeffy Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GiveSmartZeffy2/4 selected

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/)

[## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (211)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [211 reviews](#user-reviews)

Positive

194

Neutral

10

Negative

7

[## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [485 reviews](#user-reviews)

Positive

478

Neutral

2

Negative

5

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,311 reviews from fundraising software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Credit Card Processing

4.5

Payment Processing

4.4

Electronic Payments

4.4

Donor Management

4.2

Contribution Tracking

4.5

86%Fit

High performer

Feature ratings

Credit Card Processing

4.8

Payment Processing

4.8

Electronic Payments

4.8

Donor Management

4.6

Contribution Tracking

4.7

User satisfaction

User satisfaction

4.5

User reviews[211](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.8

User reviews[485](https://www.capterra.com/p/220131/Zeffy/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

$3000Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nonprofits, Schools, Universities, Hospitals, 501(c)3

Best for

Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America.

## User reviews

Pros & cons

KS

Ken S.

grant writer

> "I liked GiveSmart CRM for the ease of entering and tracking gifts, providing gift receipt letters to donors, and creating..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157018)

Patricia A.

Director of Development

> "Reader, it was not. And the seating management often comes with an error that doesn't allow that feature to work for hours..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7143892)

KS

Ken S.

grant writer

> "GiveSmart is a good CRM, and I believe it would have been a good product for online fundraising if we had been willing to..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157018)

KS

Ken S.

grant writer

> "This was based on challenges within our organization and my lack of experience with online fundraising."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157018)

JB

Jose B.

Director of Operations

> "What used to take a team of people and a lot of effort is now a one man job and frees up the rest of the team for more..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7154937)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

MB

Maggie B.

Senior Advancement Manager

> "We like having the historical data for all of our events in one place with one software."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157209)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "The platform has caused us stress, delays, and unnecessary obstacles at every stage."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

VL

Vicki L.

VP DESK

> "We did all of this by hand before using GiveSmart and it is more than worth the price for the reasons above and the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157203)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

MP

Meredith P.

Social Media and Email Marketing

> "The UI looks clean and modern and is reasonably easy to use for people coming to donate, bid on auction items or buy..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7158812)

Patricia A.

Director of Development

> "Their reporting is also not very intuitive."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7143892)

CS

Christina S.

Grants and Special Events Director

> "I like how I can see attendee details and know what they purchased."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157104)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

VL

Vicki L.

VP DESK

> "We only use the software for our online auction and it has been a tremendous asset. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157203)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Even worse, when we reached out for help, support was minimal to nonexistent."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "At a time when reliability is crucial, this was incredibly disappointing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

TH

Tina H.

Manager of Special Events and Donor Services

> "It has a good platform that can be adjusted - per individual event"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7156995)

KP

Katrina P.

consultant

> "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822)

JB

Jose B.

Director of Operations

> "Year after year we're breaking records and our main event is more professional than ever."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7154937)

AC

Amy C.

Director of Special Events

> "Some things were not very intuitive and took a lot of trial and error to figure out."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

MB

Maggie B.

Senior Advancement Manager

> "The report functions are intuitive and helpful."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157209)

KW

Kierstin W.

Donor Relations and Events Director

> "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

TH

Tina H.

Manager of Special Events and Donor Services

> "Always great and good support tool for raising most money possible - have been using for almost 8 years through the years"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7156995)

KW

Kierstin W.

Donor Relations and Events Director

> "My experience with customer support was poor."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

CS

Christina S.

Grants and Special Events Director

> "GiveSmart Events is very easy to use and change things around as needed."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157104)

KW

Kierstin W.

Donor Relations and Events Director

> "This was one of the worst technology purchases I have made with an organization."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

BB

Bree B.

Adv Ops Coordinator

> "Overall, I have had a very positive experience with GiveSmart, particularly in a multi-school environment."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7124055)

VR

Verified Reviewer

Director of Athletic Development

> "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

MB

Maggie B.

Senior Advancement Manager

> "GiveSmart is very intuitive to use and learn."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7157209)

VR

Verified Reviewer

Founder/Director

> "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

JB

Jose B.

Director of Operations

> "Everything is slick and intuitive."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7154937)

VR

Verified Reviewer

Director of Athletic Development

> "It's not intuitive and their customer service is worthless."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

AC

Amy C.

Director of Special Events

> "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

VR

Verified Reviewer

Founder/Director

> "The FUNDRAISING ASPECT NEVER TOOK PLACE."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

MI

Maria I.

Executive and Office Assistant

> "All the work we did on GiveSmart before the event made the day of way less stressful"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872)

VR

Verified Reviewer

Founder/Director

> "We were let down at every turn when the company management could have made good on the experience we had."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

KW

Kierstin W.

Donor Relations and Events Director

> "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

SH

Shelley H.

Director of Finance

> "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

AF

Angi F.

Director of Development

> "They have superior customer service at GiveSmart."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

KJ

Kristin J.

Director of Development

> "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025)

AF

Angi F.

Director of Development

> "We like the ease of use, features, and customer service."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

MR

Melissa R.

Golf Classic Chair

> "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715)

JC

James C.

volunteer

> "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215)

LB

Linda B.

Director of Special Events

> "The option for customizing the home page is still not as easy to arrange as I would like it to be."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172)

MR

Mindee R.

CEO/Executive Director

> "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135)

DO

Debra O.

Development Associate

> "Seems to be missing some basic options for customizing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566)

ND

Nathalie D.

Special Events Manager

> "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

KL

Kirby L.

Event Chair

> "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

JV

Jeremy V.

Development Manager

> "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

MK

Madison K.

Marketing Volunteer

> "The only issue I've had with the software is with a virtual auction."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090)

AC

Andrea C.

Events Manager

> "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158)

ND

Nathalie D.

Special Events Manager

> "Item title character limit is too short."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

RT

Rebekah T.

Auction Chairperson

> "Our organization used this platform for the first time last year, I was able to step into this position and review the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247)

KL

Kirby L.

Event Chair

> "I needed guidance and tips and tricks for best practices but I don't feel like I really received that."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

SG

Sharon G.

executive director

> "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744)

DC

Deann C.

Auction Coordinator

> "GiveSmart helped streamline our ticketing, check-in, bidding and payments."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368)

MB

Matt B.

Associate Director of Resource Development

> "The visual design is a bit bland."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

MM

Michelle M.

Rotarian - Board member

> "The process was streamlined and the support is exceptional."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379)

AS

Amanda S.

Sr Manager, Leadership Events

> "It is not very intuitive to sign in if you forgot your password."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

AK

Amy K.

Director of Alumni and Donor Services

> "The reporting function is great, although I would like to have more capability to produce custom reports. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972)

SH

Shelley H.

Director of Finance

> "Sad to think they are willing to lose a customer rather than even attempting to work with us. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like being able to livestream a youtube video with the presentation view."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

LW

Lisa W.

Chief Development Officer

> "We paid for addtional support and do not feel it was necessary."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829)

LO

Leslie O.

Executive Director

> "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073)

RK

Rob K.

Director of Development

> "I think it's a little on the pricey side of things."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194)

[View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/)

NS

Nicole S.

COO

> "It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7155331)

PR

PATRICIA R.

VP, Board of Directors

> "For example, I needed to reorder my contacts alphabetically and I was unable to do so."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736)

MK

Mike K.

Treasurer

> "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

BC

Bill C.

President

> "Some features are not as customizable as we would like - specifically, the inability to customize membership cards."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414)

DAVID C.

Manager

> "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

TW

Thomas W.

Co-Founder

> "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565)

AlY

Angélique Y.

Cheif Operations Officer

> "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877)

Sharon J.

Treasurer

> "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131)

BR

Becki R.

President

> "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

AO

Adam O.

Not Applicable

> "Help documents, questionable reporting, 15+min delay in close of auctions."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248)

PJ

Pam J.

Officer

> "My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

TM

Trina M.

Admin Assistant

> "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675)

RD

Robin D.

Treasurer

> "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556)

SZ

SAMANTHA Z.

Director of Operations

> "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128)

DT

Dan T.

Rector

> "This is an excellent product for non-profits working on fine margins and who lack the technical expertise to run events in-house."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

CD

Cheryl D.

Project Manager

> "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267)

DAVID C.

Manager

> "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

GP

Greg P.

Board member

> "The learning curve was probably the least favorite."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072)

DO

Dawn O.

Office Administrator

> "For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7137966)

GN

Gisele N.

Digital Marketing And Efficiency

> "I also don't like that administrators don't get refund transaction email confirmations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

SB

Sara B.

Chair, Board of Directors

> "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259)

KS

Karen S.

President

> "Occasionally I needed help when staff wasn’t available"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206)

MK

Mark K.

Chair

> "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018)

AT

Allen T.

Executive Vice President

> "The problems that I encountered were a result of 'user error' due to my inexperience."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270)

MB

Merle B.

Dir. Admin and Finance

> "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the support..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

AN

Audrey N.

Bookkeeper

> "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606)

TT

Todd T.

Field Director

> "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679)

ZR

Zach R.

Volunteer

> "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084)

BR

Becki R.

President

> "Also, the chat option has helped me find exact information in reports that I am looking for!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

Zeeshanali F.

Treasurer

> "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919)

MaryAnn W.

President

> "I love that the funds are automatically transferred on Mondays - no more manual transferring."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

MB

Merle B.

Dir. Admin and Finance

> "Some of our donors are abit put off by the appeal from Zeffy for their own use."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

DT

Dan T.

Rector

> "The UI is intuitive and simple, and the results look great on the screen."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

BM

Benadette M.

Director and Founder

> "There was a slight problem signing up for fund raising."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270)

JD

JUAN D.

CEO

> "This platform provides us with a quick and secure way to receive our donations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810)

BS

Brynne S.

Community Engagement Coordinator

> "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096)

TE

Timothy E.

Financial Secretary

> "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769)

ML

Marica L.

Executive Director

> "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090)

TT

Tara T.

Operations Manager

> "With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7122414)

JC

Jeff C.

Executive Director

> "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405)

PJ

Pam J.

Officer

> "I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

PG

Paula G.

Co-founder

> "I don't even use all of its capabilities."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236)

CL

Cynthia L.

Vice-President

> "Zeffy provides an ideal platform form for event registrations for my non-profit organizations. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6461761)

YL

Yule L.

Treasurer

> "Left a mess with my donors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448)

HK

Helen K.

Fundraising Chair

> "Families appreciate knowing their full donation goes where it’s intended, which has encouraged greater participation and..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005106)

AB

Amber B.

CEO

> "I can’t currently think of anything I would change"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676)

JP

Jillian P.

Executive Director

> "I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7123925)

RH

Rochelle H.

Membership Chair

> "Merging our prior donor database with Zeffy has been a little challenging. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317)

Michael L.

President

> "The outbound social media and email pieces looked great."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7125445)

RL

Robert L.

Vice President

> "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494)

ST

Shannon T.

Founder

> "Very easy to create beautiful landing pages for fundraising campaigns and emails."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866)

RH

Ray H.

CEO

> "The ticket forms are not very user friendly when imbedded into the website."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246)

AM

Amy M.

Marketing and Communications Director

> "So far, we've only used the donation function which was so easy to integrate to our website and social media."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7004846)

MG

Michelle G.

Graphic Designer / Volunteer

> "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666)

AB

Amber B.

CEO

> "I love that it auto generates receipts, for tax deductible purposes."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676)

RG

Reese G.

Treasurer

> "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508)

AL

Amanda L.

Administrative Assistant

> "The prompts that lead you through the setup are easy to follow and quickly get you on your way."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7178681)

KP

Kathryn P.

Executive Director

> "I'm not sure I've connected my bank properly, so that part is still iffy for me."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714)

GN

Gisele N.

Digital Marketing And Efficiency

> "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

CM

Cathy M.

Admin/Tech

> "Most features are very simplified and don't always fit our needs."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943)

MK

Mike K.

Treasurer

> "The ability to create multiple campaigns is very helpful. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

HB

Hollie B.

Development & Finance Director

> "Currently they do not have access to their API."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109)

Michael R.

Board Chair

> "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734)

SS

Sandy S.

VP of Operations

> "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to Zeffy."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091)

MaryAnn W.

President

> "So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

BB

Betsy B.

Executive Director

> "The year before, I used another ticketing site and it was a giant mess."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394)

KC

Karen C.

Volunteer

> "I also love that it makes a check in list for me for my events."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395)

SJ

Shannon J.

PTIO Treasurer

> "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886)

AlY

Angélique Y.

Cheif Operations Officer

> "Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877)

SF

Sheila F.

ED

> "Had one small issue with how donation was shown on donor's credit card statement."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952)

AP

Andy P.

Executive Director

> "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970)

GG

Genevieve G.

Executive Director

> "I don't like the prompts in the response to purchasers email."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503)

TM

Trevor M.

Athletic Director, Administrator

> "The fees being optional is a bonus."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

KS

Kristi S.

VP, Fundraising, Board of Directors

> "Perfect concept and feature, just isnt working and constantly disconnects."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725)

JT

Jennifer T.

Financial Secretary

> "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

AC

Autumn C.

Secretary/Treasurer

> "I had no idea how to go about setting up tickets. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206)

MP

Marissa P.

Executive Director

> "I love that there is no fee as with a nonprofit we want to use our funds for our mission."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007563)

FL

Faridodin L.

President CEO

> "This becomes a problem when I want to send an email via the contact option."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050)

TM

Trevor M.

Athletic Director, Administrator

> "So far it has been simple to use, cost effective and has been nice to see the immediate feedback on the site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

JC

Jessica C.

Director of Events

> "Unable to pre-schedule event reminders."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3526096)

[View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/)

## User interface

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

4.47 (211)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

4.81 (485)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

GiveSmart

24/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/130794/GiveSmart/#features)

Zeffy

Top features

40/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/220131/Zeffy/#features)

### Recognition

GiveSmart is recognized as a top-rated tool in 1 Capterra Shortlist reports

Zeffy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value FundraisingSoftware (2026) 

Best Value FundraisingSoftware (2025) 

Best Value FundraisingSoftware (2024) 

Best Value FundraisingSoftware (2023) 

Best Value FundraisingSoftware (2022) 

### Deployment & support

GiveSmart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zeffy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GiveSmart

-   By Momentive Software
-   Located in United States
-   Founded in 2017

Zeffy

-   By Zeffy
-   Located in Canada
-   Founded in

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