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BetterWorld helps nonprofits of all sizes raise more money with less effort and keep 100% of what they raise. It is free, easy-to-use, and powerful.
Nonprofits, Schools, Universities, Hospitals, 501(c)3
I was very impressed with the access I had to get questions answered promptly. Suggestions were given on how we could have a more successful auction.
I received a couple complaints about fees that the customer wasn't expecting when they were charged.
The idea of helping fundraisers have the tools we need at an affordable price-point is really nice, especially for orgs as small as ours.
We ended up having to do a messy hybrid of online and in-person bids, but this put our online bidders at a severe disadvantage.
The concierge service to set up a campaign was a charge but well worth the investment for our first big fundraiser - now we are equipped for future success as well as our recent amazing results.
It can be confusing for people as to how they can NOT pay for the suggested charge when they are exiting the system and want to pay for their auction item or ticket.
Congrats on having such a useful and beautiful platform for non-profits to use. Money is always an issue, and having low costs to raise $$ is idea.
Look elsewhere or turn off the charges to donors.
Ease of use and Dashboard-as well as as detail when I needed to review it. The "live" feature si amazing as well as ability to adjust prices, text messages,etc to gain funds.
Inability to bulk upload images. Inability to reorder campaigns on the Campaign page.
From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits.
My only complaint is that the staff person we purchased with the software did not make her flight for our event so we had to make-do with our own knowledge.
We've enjoyed working with Gesture, the customer service is outstanding and the site is easy to use.
Nothing jumps out as negative when I think of GiveSmart.
The best part of GiveSmart is the customization of each event. You are able to tailor it perfectly to fit your needs both virtual and in-person.
E en if you use two vendors you can mask that with software so that we don't have to know. I have had many complaints from folks trying to purchase the online raffle tickets.
Kierstin: My name is Kierstin. I am the donor relations and event director. And I give GiveSmart a two-star review. And for more reviews, you can check out the link below. So before GiveSmart, we were using 501 Auctions. And we were looking for something that would give our guests the ability to bid on their phones. So we wanted to go away from pen and paper and have more user functionality during the event on the phones for guests. So we chose GiveSmart because you could upload all of the auction items through your computer and guests could view them from their phones and we no longer had to have pen and paper bid sheets. In addition to that, they had a lot of other event management functionality that I really liked. Some of that was that you could set up a text-to-donate number, which is a six-digit number that they could text during the event itself. You could set up individual fundraising pages per campaign or per event. And they had great attending management so I could track the different audiences when they were coming in, communicate with them directly. All of these reasons made GiveSmart a great choice. GiveSmart was fairly easy to onboard with. I didn't have a whole lot of issues getting set up. The dashboard itself was really easy to navigate and it was fine. So for someone looking to purchase GiveSmart, I would recommend that it's good for really simple fundraising events. And if you have needs like peer-to-peer fundraising and auction and text-to-donate, it's great for that. They really encourage you to use all of the functionality. So I would be very upfront with your needs and your timeline. In the beginning of the planning process, we had a situation where they were trying to push a lot of functionality on us really late in the planning process, causing more stress, trying to set up phone calls and meetings I didn't need. The auction features were okay. We actually ended up not using it at all. I think we went back to pen and paper that year because when I actually got into the platform I saw that it was not what I was expecting. It wasn't presentable to a guest at our really nice event. So again, it's great for a really simple fundraising event if it's like for a kids-focused nonprofit or something, but for a more upscale event that needs a little bit more build-out, probably not your best option. We had a lot of seemingly simple functionality that had to be built out on the fly. And so going back and forth with their customer support team wasn't very fun.
BetterWorld
GiveSmart
BetterWorld
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