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EZnet Scheduler serves businesses from solopreneurs to large enterprises in over 30 industries including spa, salon, veterinary, grooming, healthcare, government, real estate, financial, auto, & more.
From solo operators up to large businesses in the Beauty, Spa, Massage, Tattoo, Fitness & Alternative Health industries.
I also love the customer service I have received when I have had to call in, they are always friendly, polite and very helpful.
On the customer end the complaints are that they are unable to reset their password if they forgot the original one and end up calling us to make an appointment.
It is good as far as using it for scheduling purposes. The different types of views are fantastic.
Every time a new group is selected under the "Location" drop down, it resets the date in the calendar, is very confusing some times.
Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.
Sometimes I had trouble staying logged in. It would boot me, on occasion.
EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process.
I find that with our part time employee it is difficult to change her availability around of appointments.
The cost compared to other similar systems is fantastic and as mentioned all support and training provided is excellent.
It's unstable, inconsistent, and not user friendly...and support staff is terrible.
I recommend it to all my graduating students who go into running their own clinics. The product is great, the customer service is great - it would be silly not to use this program to run your clinic.
This software takes the pain out of running my business, from managing bookings to automated client contact, social media and back-end reporting.
Ovatu are quick to respond to emails, always giving great step by step instructions. The help function has excellent tutorial videos that are easy to follow, making use of their system easy.
Also, no customer service phone number / a significant (up to a day or more) delay in getting answers for issues when working through Facebook messenger.
Forms are super helpful especially when they automatically send out. Online booking is great, I love how it integrates into my website seamlessly.
Only bad thing about it is that it charges for sending texts to customers. If there was a way for it to link up to my own network provider and use my own allowance then it would be perfect.
Prioritize real-user-identified key features according to your needs to find your best fit.
EZnet Scheduler
Top FeaturesOvatu
EZnet Scheduler
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