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Ceros vs Omnisend: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 3,204 reviews from Content Marketing users.
% Fit
Missing features
Not enough reviews
Feature ratings
Content Management
4.5
Social Media Integration
5.0
Alerts/Notifications
NA
SEO Management
5.0
Activity Dashboard
--
% Fit
Missing features
Not enough reviews
Feature ratings
Content Management
--
Social Media Integration
4.4
Alerts/Notifications
--
SEO Management
NA
Activity Dashboard
--
User satisfaction
4.5
User reviews58
Ease of use
4.2
Functionality
4.2
Value for money
3.9
Customer support
4.5
4.7
User reviews806
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Our platform and ecosystem works best for marketing and design teams at mid-market and enterprise companies, with partnership opportunities available for agencies and other partners.

Omnisend—the ideal solution for growing ecommerce stores wanting to drive sales through email & SMS marketing. Benefit from a 1-click integration with Shopify, BigCommerce, Woocommerce & Wix.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Savannah G
Visual Content Strategist
5.0

Savannah: Hi, my name is Savannah. I'm a visual content strategist for an international non-profit called One Hope, and we love Ceros, so I'd definitely give it five stars. So Ceros solved a couple of problems for us. We initially went to it wanting an annual report. So our program before that actually would've just been Adobe for a static digital report. And now it lives online as a live web page, but we also use it for other websites. So with that, our other back-end tool was more of a WordPress tool. So we opted for Ceros largely because we wanted an interactive tool. We wanted our content to be more back and forth with our audience. And so we wanted a digital annual report where people could donate directly through the page. They could engage with videos and non-static content. And so yeah, that was why we wanted a program like this. And Ceros, it superseded our expectations. Ceros is a fairly intuitive platform, but I've also been working in Adobe for a long time. So I do think there's a bit of a learning curve. I think even they recommend 20 hours at least in the platform to kind of master it, know your way around. But they have a ton of educational resources to help users on board. So even if you're not a designer or someone with my background, you can learn it. You just need to put in some hours to get used to it. It's not as quite as easy as Canva, but certainly not as difficult as working from scratch. So I think Ceros opens a lot of doors for people who can't have an in-house developer for whatever reason, you do not need to know code to use the platform. You do not need to have even necessarily design experience to use the platform. They have a ton of templates that you can choose from. So I think this opens opportunity for a lot of people to bring that kind of work in-house and really customize what you're looking for. I just want to recommend putting in the time to really use it for all its worth. There are a lot of functions to it that are a bit, I would say, quiet or not as noticeable. So do the classes, use their resources to really learn the platforms so that you can make the most out of it.

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video-8647206e-11d4-4881-d14c-08dbdfa5ba82
Trevor A
Owner
5.0

Trevor A.: Hi, my name's Trevor. I'm the owner of Agency and I give Omnisend five out of five stars. So we've used all kinds of email marketing software, anything from MailChimp back in the day to ActiveCampaign, Emma, Klaviyo, you name it. I mean, pretty much any email program out there, we've used and yeah, it was always an issue, whether it was budgeting with clients and budgets not fitting in with what these offerings were on these different platforms. A lot of them just had lack of something, whether it was custom emails, just ways to customize and ways to engage with our audience. So the biggest reason why we went with Omnisend, one, it kind of checked all the boxes that we needed. It integrated with Shopify. It kind of did everything that we needed it to do. Automated emails, sending special emails with different flow capabilities was extremely important. But I think the biggest thing was the price. We were able to save hundreds of dollars for our clients just by switching them over to Omnisend. The onboarding process with Omnisend was extremely simple. It's just a few simple clicks. If you do need help, they have a support team there to help guide you and walk you through it or if you needed even further help, they have someone who could literally set it up for you. So the setup process was extremely painless. I personally feel that you can't go wrong with Omnisend. Like I said, it checks off all the boxes. It does everything that any competing product that you see out there does. Omnisend does it just as well. I think they have amazing customer service. So if you have any questions while you're in their platform, they have live help with a live person who will help guide you and if they don't know the answer, they will find the answer for you. I think that's a huge thing. Coming from a competitor, for a couple of our clients, there was zero support. They just direct you to the help center and when you have a really technical question, it's hard. The help center doesn't help you in that way. So I think, one, the pricing, you can't go wrong with it. It's the best pricing that we've found out there in terms of what it's capable of doing and then, two, that live support and just knowing that I have someone that I can speak to, a real human is very important.

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User interface
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1 Video
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1 Video
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

Ceros

23/32
  • Alerts/Notifications
  • Approval Process Control
  • Campaign Planning
  • Categorization/Grouping
  • Content Library
  • Editorial Calendar
  • Filtering
  • Publish Scheduling
  • Social Media Monitoring
  • Activity Dashboard
  • Activity Tracking
  • API
  • Audience Targeting
  • Campaign Analytics
  • Campaign Management
  • Content Management
  • Conversion Tracking
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Engagement Tracking
  • Multi-Channel Campaigns
  • Reporting & Statistics
  • SEO Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Content Marketing Software Features -

Omnisend

23/32
Show Content Marketing Software Features +
Ceros
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Omnisend
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ceros
  • By Ceros
  • Located in United States
  • Founded in 2013
Omnisend
  • By Omnisend
  • Located in United Kingdom
  • Founded in 2014
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