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Organizations and campaigns of all sizes who need to raise money, engage their supporters, and send targeted, personalized emails/texts at scale. Trusted by more than 9,000 customers in 112 countries.
Creative nonprofits of any size interested in a flexible, open, beautifully presented online experience that delivers the lowest rates possible.
We looked at literally 200 solutions and decided that none were perfect but NationBuilder provided the best solution. We have been very happy with the choice and have been a customer for over 4 years.
Essentially it's up to the user if you have a bad experience or not. Bad data makes for bad experience.
CRM has a good clean up tool that helps you merge fragmented prospect information into one complete profile if it was not done automatically already by this tool.
System is in serious need of a user experience upgrade - badly. It was extremely frustrating to figure out and some of the services required code-knowledge.
We found that NationBuider has with very powerful tools to help drive our success.
Ultimately, between the odd culture and the mess of the social profiles, we ended up switching to a different software.
This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless.
I expected so much more, but am terribly disappointed in NationBuilder.
We had never used online giving before, so this was a new world to us and givingtools helped the transition be super smooth. Customer support is a huge deal for me and givingtools had amazing support.
If you've found the process confusing and intimidating these are the folks who can show you the way.
The customer service is top notch and the best that I have ever worked with. They are very responsive - within a couple of hours - and have always been able to answer questions and resolve the issue.
We had a time when an individual was having a problem setting up recurring payments, but that was an issue outside of the software.
Great experience, good choice for small nonprofits who want an easy way to host donation pages on websites and have a professional user experience.
We started using Giving Tools at the same time they were getting intermittent error message from their host company. This was forcing them to move to a new hosting company.
They are great and willing to help whenever possible. Then I would have to say the value of their system and service for the price you pay is beyond awesome.
It's hard on current users and the owners. But imagine the new customer who had just joined.
Prioritize real-user-identified key features according to your needs to find your best fit.
NationBuilder
Top FeaturesGivingTools
NationBuilder
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GivingTools
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