# Compare Paycom vs Wagepoint 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and Wagepoint based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-138169/Paycom-vs-Wagepoint

---

# Paycom vs Wagepoint Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomWagepoint2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (288)](https://www.capterra.com/p/138169/Wagepoint/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,343 reviews](#user-reviews)

Positive

1,164

Neutral

114

Negative

65

[## Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (288)](https://www.capterra.com/p/138169/Wagepoint/reviews/)

Starting Price

CA$20.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

267

Neutral

7

Negative

14

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## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Payroll Reporting

4.5

80%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.9

Tax Compliance

4.6

W-2 Preparation

4.1

Payroll Reporting

4.3

User satisfaction

User satisfaction

4.4

User reviews[1,343](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.6

User reviews[288](https://www.capterra.com/p/138169/Wagepoint/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

CA$20Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Small businesses in Canada that want more time in their day. Wagepoint is friendly payroll software that also works well with accounting and bookkeeping partners that support these customers.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place again,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues arise,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding experience."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and asked..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual communication..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that may..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in of..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that are ..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

CJ

Connie J.

Senior Director

> "We get excited about a new service or option and find everything costs extra but when it doesn't work the cost is not reduced."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

CC

Claudette C.

Owner

> "Now the costs are just way too high and notification is not sent out at all. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

Brandie J.

Finance Operations Manager

> "No HRIS is perfect, but Paycom continues to evolve with new features and has been a reliable solution that has supported our organization's growth."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "Instead of entering hours one by one, I can upload a file and move straight into processing, which saves a noticeable amount of..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518)

Michael B.

Owner and Operator

> "It’s streamline so many hard to understand things such as proper applied taxes, and deductions to employees paycheques"

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7118918)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "Employees can also access their records and download T4 slips on their own, which helps reduce follow-up questions."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518)

NN

Nabil N.

IT MANAGER

> "Not the most feature-rich payroll tool out there but reliable and the learning curve is low, which matters when payroll isn't..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "From a client perspective, it is easy for them to review payroll details and approve without confusion, which keeps communication..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518)

NN

Nabil N.

IT MANAGER

> "Reporting options are a bit limited and some edge cases around payroll adjustments require more manual work than expected."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337)

NN

Nabil N.

IT MANAGER

> "Running payroll is quick once everything is set up and the tax filing handling takes a lot off your plate."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337)

VR

Verified Reviewer

Senior Director of Human Resources and Administration

> "I called and emailed dozens of times between receiving the message on Friday night and our 12pm EDT Tuesday payroll cutoff however..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7153368)

UP

Umanga P.

Accounting

> "The team responded promptly to our questions, guided us through the necessary steps, and ensured that everything was completed..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

LF

Leanne F.

Bookkeeper

> "We count on Wagepoint to correctly submit to CRA every time and unfortunately this was not the case."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7144376)

CI

Chimdira I.

Legal Operations Associate

> "I was able to get email notifications about my paycheck sent to my personal email rather than work email"

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6855472)

VR

Verified Reviewer

Sales

> "You can’t access your own pay statements unless you’re the employer, even with full verification."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6870733)

Serese S.

Founder and CEO

> "As a \[sensitive content hidden\], I don't have much time to do payroll, and this only takes a few minutes. Plus I LOVE the year end..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6874144)

VR

Verified Reviewer

Senior Director of Human Resources and Administration

> "After completion, we received an email on Friday night stating 2.0 won't support Quebec payroll."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7153368)

AW

Andrew W.

Owner

> "Wagepoint is what i consider a premier quality payroll service with a friendly and intuitive portal for completing pay periods. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6643162)

KK

Khiana K.

Customer Service Representative

> "so our employees clock in/out of ServiceTitan but these times didn't port over to Wagepoint so we had to manually enter their..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6764536)

BH

Brianne H.

Accounting Administrator

> "sensitive content hidden\] was very imformative and was able to help me make corrections to payroll in no time at all!"

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518)

SL

Sandra L.

Care Coordinator

> "Journal entries, they are not always entered under the proper GL, maybe something I am doing wrong too, not sure."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6580804)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "Overall, it fits well into my workflow and feels reliable for day-to-day use."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518)

TB

Tania B.

Operations Manager

> "It looks a bit outdated. But it's totally manageable and user friendly, its just not cute."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576)

MH

Matthew H.

Lead Bookkeeper

> "Overall experience with Wagepoint, having used a variety of payroll softwares over my career, is that it is an efficient and..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6817284)

PW

Pam W.

Accounts Manager

> "I recently processed a pay run and afterwards noticed a substantial monetary error. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6651216)

TZ

Tracy Z.

Owner - Operator

> "I also love that I am able to do employee's ROE easily and all my taxes etc are paid, along with WSIB."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6455984)

JC

Janice C.

Owner

> "Very frustrating. Once I find another company I will switch so fast. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6664511)

UP

Umanga P.

Accounting

> "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

LF

Leanne F.

Bookkeeper

> "The only issues I have had, I created."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6621226)

UP

Umanga P.

Accounting

> "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

DH

Daniel H.

Vice President

> "The ability to correct the CRA BN is crucial, yet the support says it's not possible."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4841317)

BH

Brianne H.

Accounting Administrator

> "I must add that my last experience with \[sensitive content hidden\] was absolutley wonderful as well - these 2 ladies deserve a..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518)

VR

Verified Reviewer

Product Owner

> "Two days after it was mailed, I received an email from Wagepoint telling me that they made a mistake in the tax file."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4498962)

TB

Tania B.

Operations Manager

> "I like how they have your back in terms of notifications and ensuring your completing tasks on time."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576)

SM

Scott M.

Financial Advisor

> "They tout that you talk to a real person but in fact it is an answering service they use that has no connection to the company and..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#SoftwareAdvice___3131524)

BH

Ben H.

Operations Manager

> "I have no formal training in HR, Payroll, or anything like that and with Wagepoint, I don't really need to as any time I have a..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6431412)

VR

Verified Reviewer

HR

> "You can't reach their support team over the phone."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4670451)

DAP

Dr Alex P.

Owner

> "My previous payroll service was only by telephone and it’s nice to learn something new."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601)

KF

Kathy F.

Owner

> "Previous to Wagepoint I would use the online government calculator to calculate payroll expenses, never sure I did it right. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3220926)

DR

Don R.

Business Owner

> "I’m staying for now, hopeful that their customer service will improve with more trained and attentive staff."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7015262)

CH

Christopher H.

Owner

> "The customer service is email only which I thought would be bad as I have had bad experiences with other products, however it’s..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2949194)

AC

Alyssa C.

Owner

> "It's nice because you can set it up and the clients would be able to run their own payroll because of the simplicity."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6457285)

VR

Verified Reviewer

CEO

> "Obscure vacation hour impact leading to potential double pay if not careful."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3432189)

FD

Fran D.

Operations Manager

> "Wagepoint is easy to navigate, it generates excellent detailed reports, and the support team is fantastic."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7060757)

JT

Joe T.

Owner

> "They also take care of remitting the taxes to the government, another thing I hate."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3323021)

CUJ

Chris U. J.

Bookkeeper and Administrative Support in Canada

> "Year-end work is also much easier to manage."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518)

KP

Kevin P.

Vice President

> "Now we have not received return calls, responses to emails nor have we been able to speak with a live person who can assist."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#GetApp___2586323)

KM

Kasia M.

Owner

> "Thanks to their help, our employees will receive their earnings on time."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7052223)

RS

Rory S.

President

> "Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472)

SG

Sarah G.

Payroll Specialist

> "Overall Wagepoint is one of my favourite payroll systems to run payroll."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6493197)

MR

Marcelo R.

Partnerships Lead

> "Also, this software doesn't provide a high degree of customized searches or filtering."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2451868)

UP

Umanga P.

Accounting

> "Thank you for the excellent service and support."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

BR

Bill R.

Co-founder & General Manager

> "For example, I cannot seem to be able change the email address associated with my admin account."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2922439)

NN

Nabil N.

IT MANAGER

> "Clean interface and easy to navigate."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337)

RS

Rory S.

President

> "It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472)

LF

Leanne F.

Bookkeeper

> "In the beginning, it was great, no issues."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7144376)

RS

Rory S.

President

> "I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472)

DH

Denise H.

Administrative Officer

> "It seems Wagepoint knows how to give their staff members the training and tools they need to be successful."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6495184)

OP

Oliver P.

Owner

> "All of this during their transition from Wagepoint to QB. Why don't you have additional support available during such a big..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2536050)

[View Reviews](https://www.capterra.com/p/138169/Wagepoint/reviews/)

## User interface

4.40 (1,343)

[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)

4.61 (288)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

43/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Wagepoint

20/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/138169/Wagepoint/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

Wagepoint is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value PayrollSoftware (2024) 

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wagepoint

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Wagepoint

-   By Wagepoint
-   Located in Canada
-   Founded in 2012

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