# Compare Paycom vs Wagepoint 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and Wagepoint based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-138169/Paycom-vs-Wagepoint

---

# Paycom vs Wagepoint Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomWagepoint2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,173 reviews](#user-reviews)

Positive

1,016

Neutral

97

Negative

60

[## Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (284)](https://www.capterra.com/p/138169/Wagepoint/reviews/)

Starting Price

CA$20.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [284 reviews](#user-reviews)

Positive

265

Neutral

6

Negative

13

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Payroll Management

4.5

Direct Deposit

4.8

Tax Compliance

4.4

W-2 Preparation

4.6

Tax Calculation

4.6

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.9

Tax Compliance

4.7

W-2 Preparation

4.1

Tax Calculation

5.0

User satisfaction

User satisfaction

4.4

User reviews[1,173](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[284](https://www.capterra.com/p/138169/Wagepoint/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

CA$20Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Small businesses in Canada that want more time in their day. Wagepoint is friendly payroll software that also works well with accounting and bookkeeping partners that support these customers.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

GO

Gabriel O.

People Manager

> "Customer Support does do it best to try to resolve your issues. If an issue is hit usually can call a rep to get a ticket open with a pretty fast resolve."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

KS

Kaylee S.

HR Consultant

> "Setups can feel rushed at times and sometimes details get missed as a result."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036673)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

KT

Katelyn T.

HR Marketing EA

> "Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6795719)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

RN

Rachael N.

Personal Trainer

> "I enjoy that you can see when others put up a day they are not available to work, and you are able to check right away if you can take that shift for them."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6775773)

Tony S.

President

> "The most overly complicated, bloated and poor designed platform I have every used. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088354)

MH

Maci H.

Chief Human Resource Officer

> "The payroll feature of "approve my check" is something my employees enjoy and find valuable."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

LD

LaRayne D.

Payroll Coordinator

> "Paycom's online help option is lacking. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020789)

CR

Carman R.

Payroll Specialist

> "The process has streamlined our payroll process from a week to a couple of days."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7050474)

AC

Arnel C.

Team Manager

> "the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6495612)

SR

Sam R.

IT Manager

> "Paycom is a very robust HR/Payroll system that allows for employee engagement and self-management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6777395)

LD

Lily D.

HR Generalist

> "A lot of the forms don't talk to one another so that it's hard to make a seamless transition through everything."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7000517)

TD

Taylor D.

Payroll and Benefits Manager

> "I also enjoyed the Learning courses and being able to assign those quickly and edit it to our liking,"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7061049)

SE

Sawyer E.

TA Partner

> "Can be confusing setting up new employees if they have used Paycom at a previous company."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7110140)

AG

Alyssa G.

HR Recruiter

> "I enjoy the features and design of paycom that allows you to have information stored in one system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6788426)

MG

Melissa G.

HR Generalist

> "As an Employer - there are a lot of updates that happen and the update videos that are provided are not very informational."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012402)

DO

Dana O.

CSR

> "I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6461854)

BB

Bob B.

Controller

> "The next day he said \[sensitive content hidden\] doesn't work for Paycom and he would forward the request to someone else. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7019530)

CA

Crystal A.

Vice President

> "The platform has supported our operational needs without disruption and has scaled effectively with the business."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

DT

Dionna T.

Human Resource Generalist

> "did not show up for a meeting to show us how to perform a particular function"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7112390)

JB

John B.

Payroll Coordinator

> "We recently signed a 3-year commitment to them in order to receive the best pricing that we can get, and it is worth every penny."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036701)

LB

Lanoard B.

Distribution Center Manager

> "I do not like the Microsoft Edge as a web browser."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045501)

AS

ALFREDO S.

LEAD

> "It was a great experience using Paycom, for my first application to receive information about my pay and work hours"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7114869)

TT

Tamu T.

Executive Vice President

> "I do not like that I am unable to post training video for my employees to review."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810243)

LS

Lindsey S.

Leader

> "Everything all in one integrated with strong employees self-service and many other management options"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7029679)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

Rob C.

Director of Finance and Operations

> "Paycom had a product that was large enough to fit our needs as a growing church and nonprofit. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7039084)

AH

Anna H.

consultant

> "The cost factor did not bother me but bothered the 'bean counters'"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

VR

Verified Reviewer

Department Manager

> "Our platform is designed for ease of use, ensuring that staff can quickly navigate and operate it with minimal training."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Katie W.

VP of HR

> "Implementation and customer service were atrocious. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7073693)

MH

Maci H.

Chief Human Resource Officer

> "I have more time back in my day with a one-stop shop like Paycom as I am not struggling through manual processes anymore."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

BB

Bob B.

Controller

> "I have waited 2 days to get a quote on a 90 employee business. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7019530)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

MH

Matthew H.

Lead Bookkeeper

> "Overall experience with Wagepoint, having used a variety of payroll softwares over my career, is that it is an efficient and..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6817284)

Michael B.

Owner and Operator

> "It’s streamline so many hard to understand things such as proper applied taxes, and deductions to employees paycheques"

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7118918)

UP

Umanga P.

Accounting

> "The team responded promptly to our questions, guided us through the necessary steps, and ensured that everything was completed..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

KK

Khiana K.

Customer Service Representative

> "so our employees clock in/out of ServiceTitan but these times didn't port over to Wagepoint so we had to manually enter their..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6764536)

CI

Chimdira I.

Legal Operations Associate

> "I was able to get email notifications about my paycheck sent to my personal email rather than work email"

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6855472)

VR

Verified Reviewer

Sales

> "You can’t access your own pay statements unless you’re the employer, even with full verification."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6870733)

Serese S.

Founder and CEO

> "As a \[sensitive content hidden\], I don't have much time to do payroll, and this only takes a few minutes. Plus I LOVE the year..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6874144)

SL

Sandra L.

Care Coordinator

> "Journal entries, they are not always entered under the proper GL, maybe something I am doing wrong too, not sure."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6580804)

DAP

Dr Alex P.

Owner

> "My previous payroll service was only by telephone and it’s nice to learn something new."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601)

TB

Tania B.

Operations Manager

> "It looks a bit outdated. But it's totally manageable and user friendly, its just not cute."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576)

AW

Andrew W.

Owner

> "Wagepoint is what i consider a premier quality payroll service with a friendly and intuitive portal for completing pay periods. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6643162)

PW

Pam W.

Accounts Manager

> "I recently processed a pay run and afterwards noticed a substantial monetary error. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6651216)

BH

Brianne H.

Accounting Administrator

> "sensitive content hidden\] was very imformative and was able to help me make corrections to payroll in no time at all!"

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518)

DH

Daniel H.

Vice President

> "The ability to correct the CRA BN is crucial, yet the support says it's not possible."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4841317)

FD

Fran D.

Operations Manager

> "Wagepoint is easy to navigate, it generates excellent detailed reports, and the support team is fantastic."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7060757)

JC

Janice C.

Owner

> "Very frustrating. Once I find another company I will switch so fast. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6664511)

TZ

Tracy Z.

Owner - Operator

> "I also love that I am able to do employee's ROE easily and all my taxes etc are paid, along with WSIB."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6455984)

LF

Leanne F.

Bookkeeper

> "The only issues I have had, I created."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6621226)

KM

Kasia M.

Owner

> "Thanks to their help, our employees will receive their earnings on time."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7052223)

VR

Verified Reviewer

Product Owner

> "Two days after it was mailed, I received an email from Wagepoint telling me that they made a mistake in the tax file."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4498962)

UP

Umanga P.

Accounting

> "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

SM

Scott M.

Financial Advisor

> "They tout that you talk to a real person but in fact it is an answering service they use that has no connection to the company..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#SoftwareAdvice___3131524)

UP

Umanga P.

Accounting

> "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

VR

Verified Reviewer

HR

> "You can't reach their support team over the phone."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4670451)

BH

Brianne H.

Accounting Administrator

> "I must add that my last experience with \[sensitive content hidden\] was absolutley wonderful as well - these 2 ladies deserve a..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518)

KF

Kathy F.

Owner

> "Previous to Wagepoint I would use the online government calculator to calculate payroll expenses, never sure I did it right. "

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3220926)

TB

Tania B.

Operations Manager

> "I like how they have your back in terms of notifications and ensuring your completing tasks on time."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576)

BR

Bill R.

Co-founder & General Manager

> "For example, I cannot seem to be able change the email address associated with my admin account."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2922439)

BH

Ben H.

Operations Manager

> "I have no formal training in HR, Payroll, or anything like that and with Wagepoint, I don't really need to as any time I have a..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6431412)

CH

Christopher H.

Owner

> "The customer service is email only which I thought would be bad as I have had bad experiences with other products, however it’s..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2949194)

KK

Khiana K.

Customer Service Representative

> "Wagepoint would ask us for recommendations and suggestions of how to improve the software which was nice to see."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6764536)

VR

Verified Reviewer

CEO

> "Obscure vacation hour impact leading to potential double pay if not careful."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3432189)

DR

Don R.

Business Owner

> "I’m staying for now, hopeful that their customer service will improve with more trained and attentive staff."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7015262)

JT

Joe T.

Owner

> "They also take care of remitting the taxes to the government, another thing I hate."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3323021)

Crystal C.

Operator Manager

> "Simple and user friendly, as well as easy for team members to look up information from a mobile device."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6788343)

KP

Kevin P.

Vice President

> "Now we have not received return calls, responses to emails nor have we been able to speak with a live person who can assist."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#GetApp___2586323)

AC

Alyssa C.

Owner

> "It's nice because you can set it up and the clients would be able to run their own payroll because of the simplicity."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6457285)

RS

Rory S.

President

> "Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472)

SG

Sarah G.

Payroll Specialist

> "Overall Wagepoint is one of my favourite payroll systems to run payroll."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6493197)

MR

Marcelo R.

Partnerships Lead

> "Also, this software doesn't provide a high degree of customized searches or filtering."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2451868)

DAP

Dr Alex P.

Owner

> "I like the use of the email."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601)

RS

Rory S.

President

> "It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472)

OS

Olena S.

Bookkeeper

> "I like that they make it easy to reach out any time I have a question."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6827594)

RS

Rory S.

President

> "I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472)

UP

Umanga P.

Accounting

> "Thank you for the excellent service and support."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440)

OP

Oliver P.

Owner

> "All of this during their transition from Wagepoint to QB. Why don't you have additional support available during such a big..."

[See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2536050)

[View Reviews](https://www.capterra.com/p/138169/Wagepoint/reviews/)

## User interface

4.40 (1,173)

[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)

4.63 (284)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

40/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Wagepoint

20/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/138169/Wagepoint/#features)

### Recognition

No recognitions have been awarded to Paycom

No recognitions have been awarded to Wagepoint

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wagepoint

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Wagepoint

-   By Wagepoint
-   Located in Canada
-   Founded in 2012

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