# Compare Paycom vs Employment Hero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paycom and Employment Hero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero --- # Paycom vs Employment Hero Features and Cost Comparison Last updated May 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomEmployment Hero2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,271 reviews](#user-reviews) Positive 1,101 Neutral 108 Negative 62 [## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Starting Price $10.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [239 reviews](#user-reviews) Positive 209 Neutral 17 Negative 13 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,940 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Payroll Management 4.6 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.6 Employee Management 4.5 77%Fit High performer Feature ratings Payroll Management 3.8 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.1 Employee Management 4.3 User satisfaction User satisfaction 4.4 User reviews[1,271](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.4 User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $10Usage Based, Per Month - Free version - Free trial Best for Best for Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. Best for Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## User reviews Pros & cons LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) CB Chelsea B. Director > "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) MJ Meredith J. Payroll and Benefits Administrator > "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) VR Verified Reviewer Department Manager > "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Karina M. HR Specialist > "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) RL Rachel L. People and Culture Manager > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) RE Rose E. Administrative Assistant > "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) VR Verified Reviewer Department Manager > "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) MG Mike G. CPO > "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181) AE Ashley E. Administrative Coordinator > "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) EG Elizabeth G. HRIS Manager > "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) KP KELLY P. General Manager > "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) AH Anna H. consultant > "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668) GO Gabriel O. People Manager > "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) KH Kelley H. Manager of Payroll and HR > "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NS Natasha S. Executive Director of Human Resources > "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692) AJ Alyson J. Accounting and HR Manager > "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to burn..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) VR Verified Reviewer Support Operations > "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844) CD Chandru D. Assistant Manager Payroll > "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348) CS Charles S. Photo Lot Tech > "The application sometimes needs to reset because it freezes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521) SC Sybil C. Payroll Manager > "The new AI feature facilitates fast information that can be useful when I'm in a hurry." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) JS Jack S. Finance Director > "The automation helps reduce errors and saves time during payroll cycles." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717) VT Valerie T. Specialist > "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043) LW Latisha W. Community Health Navigator > "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735) JC Jeanine C. HR Payroll Coordinator > "I am often overwhelmed by the amount of features and regularly unsure of what each function does. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707) Steven M. system technique > "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032) RP Rebekah P. HR Manager > "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LB Lindsey B. HR Director > "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858) JM Jocelyn M. Partner > "The training portal is atrocious along with leave management." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514) AC Ashley C. HR Operations Manager > "It has helped improve efficiency within our HR and payroll processes and reduced manual work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303) VR Verified Reviewer VP of People > "I also don't understand the lack of ability to get an invoice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) JS Jane S. Executive Assistant > "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KW Ketmanto W. Application Support Engineer I > "The employee portal appears to be malfunctioning." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) KW Ketmanto W. Application Support Engineer I > "I appreciate its authenticity and its use of AI for job searching and resume building." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022) LK Lana K. Human Resources > "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) SB Shell B. HR Advisor > "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441) AT Angela T. Office Manager > "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) LN Lizi N. Financial Controller > "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) AT Angela T. Office Manager > "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) DV Daniela V. HR Advisor > "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) DC Dipin C. CFO > "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932) MR Marie R. People Operations Specialist > "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) MH Mandy H. Chief Operating Officer > "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) VR Verified Reviewer Administrative Clerrk > "reporting and processing payments is super easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942) AT Angela T. Office Manager > "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611) JS Jane S. Executive Assistant > "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) JS Jane S. Executive Assistant > "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) KP Kevina P. Accounts > "It's great that new employees can load their details in directly to HR and then it will import to Payroll. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) LN Lizi N. Financial Controller > "Still a couple of niggles with the integration between HR and Payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) KM Kimberley M. Administration Manager > "New system for a new company with a platform that is better for staff and easier for payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) VC Victoria C. HR Coordinator > "Importing data from my existing platform into EH, it was problematic and labour intensive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) LK Lana K. Human Resources > "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238) DG Dana G. Accounting > "Its not easy to cross check the terminated staff in payroll and Hr sites" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971) MK Michal K. IT Engineer > "Implementation was straightforward, guide sent from their support was really good." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653) RL Rachel L. People and Culture Manager > "EH is completely let down by their learning management system which is a GO1 product." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) VC Victoria C. HR Coordinator > "Customer support, on-boarding, payroll and the overall HR platform is the best on the market." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483) Evelina S. Managing Director > "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) EC Edwin C. Design Consultant > "Submitting annual leaves to the company I work in through this software is a breeze." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) KP Kevina P. Accounts > "I am finding the reports difficult as they are very different to my old system I used." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584) JR Julius R. Contracts Administration > "It’s a breeze in navigating the software as it has features that makes the software user-friendly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) DV Daniela V. HR Advisor > "Some of the associates do not know the system very well and sometimes we receive odd answers." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) BH Bernadette H. Director > "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125) GD Gwilym D. CHRO > "Great system, but woeful support, they don't want you to get in touch with them when you need help." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055) SM Sarah M. Payroll Officer > "Customer service team have really helped us streamline our payroll processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494) RP Rajesh P. Management Accountant > "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) JR Julius R. Contracts Administration > "Overall, Employment Hero is a highly recommended software especially for offices with large employee number." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826) KM Kirsten M. CEO > "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) DV Daniela V. HR Advisor > "Following the implementation, the customer support team and customer experience team always come back promptly." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595) MH Mandy H. Chief Operating Officer > "So managers have consistently wrong holiday dates for their employees." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) GY Gian Y. Management Accountant > "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674) Evelina S. Managing Director > "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) RL Rachel L. People and Culture Manager > "The Swag app is very easy to use especially for our employees who don't work in front of the PC." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) UC Utsav C. Sous Chef > "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) KI Kimolee I. HR and Office Administrator > "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196) KM Kirsten M. CEO > "I hate that it reverts to obsolete settings and constantly messes with the payroll integration." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) JS Jane S. Executive Assistant > "However, once it was properly configured, the system has performed smoothly and reliably." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283) RC Rob C. CFO > "Some parts aren't intuitive to use." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080) MR Marie R. People Operations Specialist > "Good robust system but their customer/tech support could be easier to contact" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979) David H. HR Manager > "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040) LN Lizi N. Financial Controller > "It has helped us streamline our processes." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628) UC Utsav C. Sous Chef > "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385) KM Kirsten M. CEO > "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881) TN Tim N. System Management > "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) CW Catherine W. Business Manager > "Easy system to follow and use, we have both payroll and HR" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437) Evelina S. Managing Director > "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) CS Cristina S. HR and Operations Manager > "Easy to navigate and integrates everything we need." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683) MB Margaret B. Health Service Manager > "The role out of SWAG was difficult as employees got confused between HR and payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683) EC Edwin C. Design Consultant > "The interface of Employment Hero is very easy to navigate." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291) SA Solomon A. Payroll > "Leaves room for human error and is thus at risk of none compliance." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) Evelina S. Managing Director > "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049) RL Rachel L. People and Culture Manager > "It's not intuitive." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330) Suzannah R. Human Resources Assistant > "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734) JR Jacob R. General Manager > "Setup was painfully long with minimal help especially with payroll." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485) AC Aljon C. Bookkeeper > "All good, the support can contacted easily." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080) VR Verified Reviewer HR Manager > "Better access management to features and employee files - security setting and default position on some features can be..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669) ADW April D W. administration > "great customer support." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) SriRam Sudarsan V. Business Owner > "There is no negotiations with the Employment Hero team since they dont respond" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) ST Stephanie T. National People and Culture Manager > "Very user friendly for HR, managers & employees!" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081) TN Tim N. System Management > "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653) MH Mandy H. Chief Operating Officer > "Payroll is quick and easy." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440) SriRam Sudarsan V. Business Owner > "Very bad customer service who did not even call me but closed the ticket." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094) ADW April D W. administration > "great service which is hard to find for the money" [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318) RP Rajesh P. Management Accountant > "I guess expansion cannot necessarily be sustained." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727) AM Alyssa M. Operations Manager > "So far so good, I have had plenty of help from the team," [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312) SA Solomon A. Payroll > "The last couple have seen it deteriorate considerably. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800) KM Kimberley M. Administration Manager > "The sales & onboarding team have been very supportive. " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053) CE Charlie E. Corporate Services Coordinator > "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) CE Charlie E. Corporate Services Coordinator > "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) CE Charlie E. Corporate Services Coordinator > "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527) OC Olinka C. General Manager > "In this aspect it is spot on with Policies, Compliance, Certifications, HR Docs, Contracts and Onboarding." [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3550105) LM Logan M. CEO > "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). " [See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799) [View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/) ## User interface 4.41 (1,271) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) 4.43 (239) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Paycom Top features 41/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/130949/Paycom/#features) Employment Hero 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/144645/Employment-Hero/#features) ### Recognition Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Employment Hero ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Employment Hero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Employment Hero - By Employment Hero - Located in Australia - Founded in 2014 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full 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comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $10/month Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144645-155895/Employment-Hero-vs-WorkforceNow)