---
title: "Compare Paycom vs Employment Hero 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paycom and Employment Hero based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero"
page_type: "comparison"
language: "en"
---

# Paycom vs Employment Hero Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomEmployment Hero2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,399 reviews](#user-reviews)

Positive

1,211

Neutral

122

Negative

66

[## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

209

Neutral

17

Negative

13

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,088 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Employee Database

4.4

HR Management

4.4

Employee Management

4.5

Benefits Management

4.3

Access Controls/Permissions

4.3

78%Fit

Feature ratings

Employee Database

4.4

HR Management

4.4

Employee Management

4.3

Benefits Management

4.2

Access Controls/Permissions

4.1

User satisfaction

User satisfaction

4.4

User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.4

User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$10Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

Best for

Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail.

## User reviews

Pros & cons

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

JH

Jessica H.

Business Operations Manager

> "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

JH

Jessica H.

Business Operations Manager

> "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

SOS

Sandra Ochoa S.

Generalist

> "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

David C.

CEO

> "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

CW

Carla W.

Human Resources Director

> "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

RC

Ruth C.

HRIS Manager

> "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

JR

Jordan R.

Controller

> "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

RL

Rachel L.

People and Culture Manager

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

Angie M.

Talent Acquisition Specialist

> "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

RC

Ruth C.

HRIS Manager

> "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

TF

Tess F.

Payroll Professional

> "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Angie M.

Talent Acquisition Specialist

> "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AL

Alejandra L.

Onboarding and Admin

> "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AC

Amy C.

HR Generalist Payroll

> "Mainly the position management part can be frustrating since it doesn't seem to pass information through it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CW

Carla W.

Human Resources Director

> "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

RK

Robert K.

CEO

> "Their help screens and videos are much better than Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

CB

Cherilyn B.

CFO

> "However, the complete functionality isn’t actualized because of set up."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771)

TE

TAWNYA E.

Senior HR Generalist

> "Also, the new landing page is AWESOME!"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

SOS

Sandra Ochoa S.

Generalist

> "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

JM

Josh M.

SR HR Manager

> "The lack of integration is painful."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752)

CC

Carolina C.

HR Manager

> "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

OB

Ona B.

Human Resources Manager

> "It not only can "take you there," it can provide tutorials as well."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120)

AK

Allyson K.

HR Manager

> "The system is complicated."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797)

MR

Michelle R.

Human Resource Manager

> "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

LP

Loretta P.

Assistant Director of Finance

> "It is hard to find exactly what I need. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809)

RB

Ruby B.

HR Director

> "Paycom is very user friendly and I love that anyone can help with issues or questions"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

KK

Karen K.

CHRO

> "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

JS

Jane S.

Executive Assistant

> "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

AT

Angela T.

Office Manager

> "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

SB

Shell B.

HR Advisor

> "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441)

AT

Angela T.

Office Manager

> "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

KW

Ketmanto W.

Application Support Engineer I

> "I appreciate its authenticity and its use of AI for job searching and resume building."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

DC

Dipin C.

CFO

> "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932)

LN

Lizi N.

Financial Controller

> "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

DV

Daniela V.

HR Advisor

> "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

KW

Ketmanto W.

Application Support Engineer I

> "The employee portal appears to be malfunctioning."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

MR

Marie R.

People Operations Specialist

> "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

JS

Jane S.

Executive Assistant

> "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA)..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

JS

Jane S.

Executive Assistant

> "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KP

Kevina P.

Accounts

> "It's great that new employees can load their details in directly to HR and then it will import to Payroll. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

VC

Victoria C.

HR Coordinator

> "Importing data from my existing platform into EH, it was problematic and labour intensive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

KM

Kimberley M.

Administration Manager

> "New system for a new company with a platform that is better for staff and easier for payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

DG

Dana G.

Accounting

> "Its not easy to cross check the terminated staff in payroll and Hr sites"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971)

VC

Victoria C.

HR Coordinator

> "Customer support, on-boarding, payroll and the overall HR platform is the best on the market."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

LK

Lana K.

Human Resources

> "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

EC

Edwin C.

Design Consultant

> "Submitting annual leaves to the company I work in through this software is a breeze."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

Evelina S.

Managing Director

> "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

VR

Verified Reviewer

Administrative Clerrk

> "reporting and processing payments is super easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942)

KP

Kevina P.

Accounts

> "I am finding the reports difficult as they are very different to my old system I used."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

JR

Julius R.

Contracts Administration

> "It’s a breeze in navigating the software as it has features that makes the software user-friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

DV

Daniela V.

HR Advisor

> "Some of the associates do not know the system very well and sometimes we receive odd answers."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

MK

Michal K.

IT Engineer

> "Implementation was straightforward, guide sent from their support was really good."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SM

Sarah M.

Payroll Officer

> "Customer service team have really helped us streamline our payroll processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494)

RP

Rajesh P.

Management Accountant

> "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

JR

Julius R.

Contracts Administration

> "Overall, Employment Hero is a highly recommended software especially for offices with large employee number."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

KM

Kirsten M.

CEO

> "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

DV

Daniela V.

HR Advisor

> "Following the implementation, the customer support team and customer experience team always come back promptly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

Evelina S.

Managing Director

> "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

GY

Gian Y.

Management Accountant

> "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674)

MH

Mandy H.

Chief Operating Officer

> "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

KI

Kimolee I.

HR and Office Administrator

> "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196)

KM

Kirsten M.

CEO

> "I hate that it reverts to obsolete settings and constantly messes with the payroll integration."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

JS

Jane S.

Executive Assistant

> "However, once it was properly configured, the system has performed smoothly and reliably."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

David H.

HR Manager

> "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040)

LN

Lizi N.

Financial Controller

> "It has helped us streamline our processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

TN

Tim N.

System Management

> "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

KM

Kirsten M.

CEO

> "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

Evelina S.

Managing Director

> "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

CW

Catherine W.

Business Manager

> "Easy system to follow and use, we have both payroll and HR"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437)

SA

Solomon A.

Payroll

> "Leaves room for human error and is thus at risk of none compliance."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

LK

Lana K.

Human Resources

> "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

RL

Rachel L.

People and Culture Manager

> "EH is completely let down by their learning management system which is a GO1 product."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

CS

Cristina S.

HR and Operations Manager

> "Easy to navigate and integrates everything we need."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683)

VR

Verified Reviewer

HR Manager

> "Better access management to features and employee files - security setting and default position on some features can be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669)

EC

Edwin C.

Design Consultant

> "The interface of Employment Hero is very easy to navigate."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

SriRam Sudarsan V.

Business Owner

> "There is no negotiations with the Employment Hero team since they dont respond"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

Evelina S.

Managing Director

> "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

MH

Mandy H.

Chief Operating Officer

> "So managers have consistently wrong holiday dates for their employees."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

ST

Stephanie T.

National People and Culture Manager

> "Very user friendly for HR, managers & employees!"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081)

UC

Utsav C.

Sous Chef

> "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

ADW

April D W.

administration

> "great service which is hard to find for the money"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

RP

Rajesh P.

Management Accountant

> "I guess expansion cannot necessarily be sustained."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

AM

Alyssa M.

Operations Manager

> "So far so good, I have had plenty of help from the team,"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312)

SA

Solomon A.

Payroll

> "The last couple have seen it deteriorate considerably. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

KM

Kimberley M.

Administration Manager

> "The sales & onboarding team have been very supportive. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

CE

Charlie E.

Corporate Services Coordinator

> "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

BH

Bernadette H.

Director

> "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125)

CE

Charlie E.

Corporate Services Coordinator

> "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

CE

Charlie E.

Corporate Services Coordinator

> "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

RL

Rachel L.

People and Culture Manager

> "The Swag app is very easy to use especially for our employees who don't work in front of the PC."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

MB

Margaret B.

Health Service Manager

> "The role out of SWAG was difficult as employees got confused between HR and payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683)

Suzannah R.

Human Resources Assistant

> "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734)

LM

Logan M.

CEO

> "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799)

Kellie J.

People and Culture Manager

> "The recruitment function is so easy and allows multiple people to be involved in each step of the process."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

KN

Kevin N.

IT Project Manager

> "Easy straightforward interface with integration of many common features of an HR/Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4040331)

FW

Fiona W.

CEO

> "The additional fee we paid for a managed implementation was entirely wasted as we were told time after time "no you have to do..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___3333952)

KN

Kevin N.

IT Project Manager

> "Easy straightforward interface with integration of many common features of an HR/Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4040331)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

VA

Vincent A.

People & Capability Business Partner

> "The visual imagery of this program makes it easier to use also."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___2712553)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

AA

Adele A.

People and Culture Director

> "It is so easy to understand and use therefore easy to teach how to use"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6095793)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

BT

Bradley T.

Lead CX Specialist

> "Makes tedious functions a lot more user friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3961188)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

IP

Ingrid P.

Corporate Engagement Specialist

> "This product has been easy to implement for our large company to get behind, understand and use daily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3355759)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

DD

David D.

HR Manager

> "Having a system that's easy to implement and use is great."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3180725)

AZ

Adrian Z.

Chief Operations Officer

> "Because we use Keypay already, they have not handle the integration with Keypay well."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___2492399)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

KN

Kevin N.

IT Project Manager

> "Very difficult to deal with. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4040331)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SA

Solomon A.

Payroll

> "Use to have great customer service."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

[View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

## User interface

4.40 (1,399)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

4.43 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Action Management

120

Important

Paycom

Top features

32/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Employment Hero

25/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/144645/Employment-Hero/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Employment Hero

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Employment Hero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Employment Hero

-   By Employment Hero
-   Located in Australia
-   Founded in 2014

## Popular Comparisons

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

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$10/month

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$10/month

4.2

Features

4.4

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-144645/BambooHR-vs-Employment-Hero)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

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4.2

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam)

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Contact vendor for pricing

Price

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4.4

Features

4.3

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

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Contact vendor for pricing

4.2

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[View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)

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Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

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