# Compare Paycom vs Pipefy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and Pipefy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-144848/Paycom-vs-Pipefy

---

# Paycom vs Pipefy Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomPipefy2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,249)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)[4.6 (321)](https://www.capterra.com/p/144848/Pipefy/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,249)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,249 reviews](#user-reviews)

Positive

1,081

Neutral

106

Negative

62

[## Pipefy](https://www.capterra.com/p/144848/Pipefy/)[4.6 (321)](https://www.capterra.com/p/144848/Pipefy/reviews/)

Starting Price

$33.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [320 reviews](#user-reviews)

Positive

304

Neutral

13

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 18,635 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.6

Employee Database

4.4

HR Management

4.4

Time & Attendance

4.7

Employee Management

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Employee Database

4.2

HR Management

NA

Time & Attendance

NA

Employee Management

\--

User satisfaction

User satisfaction

4.4

User reviews[1,249](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[321](https://www.capterra.com/p/144848/Pipefy/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$33Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Pipefy is used by financial services, manufacturing, retail, IT departments, HR departments, finance teams, procurement teams, legal departments, and customer service operations.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

KS

Kaylee S.

HR Consultant

> "Setups can feel rushed at times and sometimes details get missed as a result."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036673)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

AC

Ashley C.

HR Operations Manager

> "It has helped improve efficiency within our HR and payroll processes and reduced manual work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

BS

Becky S.

People Operations Manager

> "We have the total package of Paycom, so I love being able to track everything in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127821)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KT

Katelyn T.

HR Marketing EA

> "Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6795719)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

JP

Joanna P.

HR Assistant

> "Paycom is very user-friendly and has all of my payroll and employee data maintenance needs in one spot."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127326)

LA

Lauren A.

Account Manager

> "Setting up tasks and assigning checklists aren't super intuitive."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137195)

CR

Carman R.

Payroll Specialist

> "The process has streamlined our payroll process from a week to a couple of days."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7050474)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

RP

Rose P.

Human Resources Manager

> "This allows us to act using real-time information and be more strategic."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127757)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

MB

Maximilian B.

Business Intelligence Manager

> "From working with our Account Growth Managers and Customer Success Representatives, to working with our Solutions Engineers, the team has been..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6279772)

Megan G.

Chief Marketing Officer

> "Although it is a practical platform, its dashboard needs better organization, and a more colorful user interface, another point that need to..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

EB

Ewa B.

Marketing Team Lead

> "Pipefy offers a wide array of tools on one dashboard from email marketing, HR to collaboration features."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6282829)

RV

Ramgopal V.

Embedded Software Developer

> "The job progress is not updated in real-time since it takes time to report these advances and make them visible to the full work team. Although..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4510420)

Megan G.

Chief Marketing Officer

> "Among its functions, they allow you to create complex flowcharts effortlessly, which is something useful for professionals who require precise..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

Krishna L.

Human Resources Generalist

> "The technology does not appear to be powerful enough to manage intricate tasks. While the layout is nice, it lacks information about their..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4583730)

Megan G.

Chief Marketing Officer

> "A notable advantage is its mobile app, which allows you to manage your processes on the go."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

Amir N.

Co-Founder

> "Zoom calls go against it, their strategizing time goes against it, bug fixes goes against it (that was the biggest turn off."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3553640)

HK

Hassan K.

Senior Auditor

> "It also comes with great automation features."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6475336)

TO

Terina O.

Free lancer

> "There's also an issue with the fact that payments are based on users instead of the software's total cost."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4223596)

GB

Gedion B.

Customer Manager

> "Rich features plus ease in implementation especially for new users."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6742981)

Amir N.

Co-Founder

> "Its this perpetual loop they throw you in which constantly costs you money."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3553640)

Megan G.

Chief Marketing Officer

> "Overall, Pipefy is a tool that has helped me and my team optmize various aspects of project management and team collaboration."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4997938)

DR

Diego R.

UX Designer

> "We were looking for a simpler solution to evaluate some BPM Process flows, so the software didn't do exactly what we wanted."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2910822)

MK

Megan K.

Marketing Operations Specialist

> "Very positive, the customer service is exceptional and the team is open to collaborating and exploring new ideas."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6280343)

LB

Lucas B.

marketing head

> "Due to the amount of technical features and functions that are often confused, processes become disorganized and lost in the middle of use"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2936817)

Shayla B.

Human Resources Specialist

> "It also helps us keep track of all project expenses thanks to its accounting features like purchase order management, accounting, and invoicing."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4458093)

AO

Anastasia O.

Recruitment Manager

> "Lack of possibility to add workflow for approval processes on global scale, lack of possibility to add more forms for one pipe"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2594385)

RV

Ramgopal V.

Embedded Software Developer

> "It also includes financial operations like purchase order management, accounting, and invoicing, allowing us to maintain a better handle on all..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4510420)

DS

Danilo S.

Consultor

> "Some bugs during use, like errors in automatic e-mails, limited flexibility to create new standard documents (pdf)."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2596504)

AA

Alexandre A.

Executive Director

> "Easy to create, automate, and modify any type of workflow in your processes providing an efficient communication flow with all stakeholders and..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4043494)

HM

Henrique M.

Sales Coordinator

> "The dashboards have a lot of bugs, and because of that I lose a plenty of time transfering the data of the reports to Excel."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2595547)

GP

Gustavo P.

Manager, Projects and Operations

> "Work flow and tracking of project status has helped our team be more efficient."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6272778)

LS

Luiza S.

Supply Analyst

> "The basic e-mail adress to send e-mails from Pipe is very unreliable and often goes to Spam."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605591)

MF

Mohamed F.

Associate Payments

> "Pipefy enables team members to collaborate in proper planning of operations, ensuring that all procedures related to them are carried out..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4510642)

SI

STEPHEN I.

SALES OFFICER

> "For instance, employees can't have personal communication using pipefy, slack offers this feature"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2576561)

Jessica D.

Game Programmer

> "It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3546059)

Matheus R.

Sales head

> "Poor data analyses; difficult to connect to others softwares"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605981)

DL

Dan L.

Product Manager

> "I'm still learning and hope to develop expertise, especially setting up automations in Workato."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6269638)

RA

Raissa A.

P&C Manager

> "I have lost work a few time because all of my team has admin role and that is bad."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2595238)

CS

Caroline S.

Channels Manager

> "The easy way to built forms, flows and all project management here, also the CRM and communication tools we can set up, automations and..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3475074)

RP

Ricardo P.

CEO

> "I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

Krishna L.

Human Resources Generalist

> "It seems like a great bpm solution for small and medium businesses, and it integrates easily with a large variety of other products."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4583730)

LS

Lindsey S.

Account services representative

> "Sometimes I miss notifications which can be stressful."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605939)

Ayush B.

Talent Acquisition Specialist

> "Pipefy's liberty and empowerment in allowing me to develop and personalise my processes in whatever manner I desire."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___4537818)

RP

Ricardo P.

CEO

> "I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

VR

Verified Reviewer

Merchant Experience Intern

> "Beyone helping my team to organize projects and manage processess, it has very pleasant user interface and when I needed help from the Customer..."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3163792)

RP

Ricardo P.

CEO

> "It misses basic features."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

Melissa H.

Game Developer

> "Straightforward, user-friendly, and excellent for group projects — but most importantly, it helps you achieve your sales closing objectives."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3558834)

RP

Ricardo P.

CEO

> "They advertise features that you can't find."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

VR

Verified Reviewer

Client Lead

> "Neat and clean dashboard"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6245662)

LC

Lisa C.

Sr Director, HR

> "We felt out of touch with the process, and it was more than $350.00 a month."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2291535)

VR

Verified Reviewer

Client Lead

> "Support team is exceptional"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___6245662)

FF

Fernanda F.

Onboarding

> "It's expensive; I don't like that it's pricing per user."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2594782)

Jessica D.

Game Programmer

> "Everything is made easier by the use of custom fields."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3546059)

MaAG

María Ariana G.

MD, MsC

> "At first I had a hard time learning workflow shaping"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605412)

Gabriela D.

product owner

> "With Pipefy our sales process became much more organized and automated."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3916278)

SI

STEPHEN I.

SALES OFFICER

> "I noticed there are no demonstration"

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2576561)

JD

Jelle D.

Software Engineer

> "One of my favourite parts of Pipefy is the great scala of functionalities."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___3555089)

RP

Ricardo P.

CEO

> "Sales team lies to sell."

[See full review](https://www.capterra.com/p/144848/Pipefy/#Capterra___2605938)

[View Reviews](https://www.capterra.com/p/144848/Pipefy/reviews/)

## User interface

4.40 (1,249)

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)

4.59 (321)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Paycom

Top features

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Pipefy

27/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144848/Pipefy/#features)

### Recognition

No recognitions have been awarded to Paycom

No recognitions have been awarded to Pipefy

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pipefy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Pipefy

-   By Pipefy
-   Located in United States
-   Founded in 2014

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