# Compare Paycom vs HR Partner 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HR Partner and Paycom based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-147749/Paycom-vs-HR-Partner

---

# HR Partner vs Paycom Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HR PartnerPaycom2/4 selected

[HR Partner](https://www.capterra.com/p/147749/HR-Partner/)[4.8 (118)](https://www.capterra.com/p/147749/HR-Partner/reviews/)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

[## HR Partner](https://www.capterra.com/p/147749/HR-Partner/)[4.8 (118)](https://www.capterra.com/p/147749/HR-Partner/reviews/)

Starting Price

$104.00one time

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [118 reviews](#user-reviews)

Positive

117

Neutral

1

Negative

0

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,343 reviews](#user-reviews)

Positive

1,164

Neutral

114

Negative

65

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## Summary

* * *

Key features rated by users

Features selected based on 19,525 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Payroll Management

NA

Employee Database

4.8

HR Management

4.6

Time & Attendance

NA

Employee Management

5.0

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Employee Database

4.4

HR Management

4.4

Time & Attendance

4.6

Employee Management

4.5

User satisfaction

User satisfaction

4.8

User reviews[118](https://www.capterra.com/p/147749/HR-Partner/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

User satisfaction

4.4

User reviews[1,343](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$104Usage Based, One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR managers & business owners looking to take the pain out employee management. Includes employee onboarding, employee documents and records, leave requests, and comprehensive recruitment tools.

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

## User reviews

Pros & cons

Krystal M.

People Operations

> "The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations...."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077137)

AI

April I.

Director of Finance and Administration

> "I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7078806)

Krystal M.

People Operations

> "The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077137)

DH

Donna H.

Office Administrator

> "Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6236456)

NP

Nicole P.

Founder

> "What I like most about HR partner is my company’s ability to automate my employees on boarding process"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075675)

BT

Brooke T.

Office Manager

> "Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6207475)

PS

Philip S.

Principal Engineer

> "I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6630719)

FU

Fatima U.

HR support apprentice

> "it can sometimes be quite slow and have to re add documents."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6222487)

BH

Barbara H.

Ceo

> "I like that you can have onboarding staff complete all required documents online before they start."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7076204)

BT

Brooke T.

Office Manager

> "I would also say some of the subjects on the side can be a bit confusing - I do have to keep re teaching the managers where things are"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6207475)

VR

Verified Reviewer

Finance Manager

> "Nice add on solved the Xero leave approval process limited only to admin users."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075757)

OS

Otto S.

COO

> "The user interface feel and look is a bit dated."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6209310)

JT

Jayne T.

Finance Manager

> "The system is intuitive for staff and offers a lot of customisable features."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075460)

CS

Carl S.

Director

> "I cant link it to my company expenses (DEXT)."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6200467)

AS

Angie S.

Human Resource

> "Having worked previously for a company that used paper files for all personnel information, HR Partner is a breath of fresh air."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077307)

Kevin M.

Vice President

> "Our on boarding process, PTO management, and employee census info were archaic and clumsy at best."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___3803961)

LG

Louise G.

Payroll and Accounts Assistant

> "The sign-up and implementation process was incredibly straightforward, making the transition smooth and stress-free."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7175608)

Bilal C.

Chief Operating Officer

> "Also there is no option to print an expense claim or other things."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___4087037)

PS

Philip S.

Principal Engineer

> "The interview feedback process is very easy and great for subjectively reviewing candidates as I find time tends to distort the views of..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6630719)

JD

Jeel D.

HR Executive

> "The web app does not have any built-in notification systems."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___4468307)

MR

Michael R.

Director

> "Makes managing people much easier with everything you need in the one place"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077996)

SA

Safeena A.

HR Manager

> "The system doesn't have the ability to work our accrual of hourly staff via the timecards."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___3290360)

TL

Terri L.

General Manager Operations

> "The platform has been great for our startup, allowing us the flexibility we required from our early days to our considerable growth in our..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6558596)

RC

Rachel C.

Office Manager

> "Annual leave seems overly complicated."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___4036939)

LG

Louise G.

Payroll and Accounts Assistant

> "It's an excellent platform backed by exceptional customer service, and we would highly recommend it to any organisation looking for an..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7175608)

BH

Bryce H.

Founder

> "Not only was there a lot of difficulties getting people assigned correctly (including separating the values of admin profiles vs employee..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2430088)

PS

Philip S.

Principal Engineer

> "Being able to login and use the hiring tools frequently allows us to understand how close we are to landing the perfect candidate."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6630719)

Paul V.

Director

> "Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2934068)

EB

Eric B.

Project Coordinator

> "We have around 40 employees and this has made life for us much more simple!"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7078465)

Maurizio M.

Finance and Logistics

> "Timesheet a bit too tricky to use / report."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___3287459)

JL

James L.

CFO

> "Great customer support, does what we wanted and needed as a scale up business and is good value for money"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075502)

HB

Hugh B.

Director of Finance & Operations

> "Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2894859)

EG

Emily G.

Manager

> "Good balance of features without unnecessary complexity"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077310)

MM

Michael M.

President

> "Doesn't integrate with the payroll solution we use for ourselves or clients."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2490196)

EN

Eugenia N.

HR Officer

> "On top of an excellent system, you have a team of professionals who are dedicated and that helps us with all of our queries/questions. 😊"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6442561)

SB

Sara B.

People Coordinator

> "The main issue I found with this software was personalising the permissions of other admin users."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2809797)

[View Reviews](https://www.capterra.com/p/147749/HR-Partner/reviews/)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place again,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues arise,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding experience."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and asked..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual communication..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that may..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in of..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that are ..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

CJ

Connie J.

Senior Director

> "We get excited about a new service or option and find everything costs extra but when it doesn't work the cost is not reduced."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

CC

Claudette C.

Owner

> "Now the costs are just way too high and notification is not sent out at all. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

Brandie J.

Finance Operations Manager

> "No HRIS is perfect, but Paycom continues to evolve with new features and has been a reliable solution that has supported our organization's growth."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

## User interface

4.76 (118)

4.40 (1,343)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

HR Partner

25/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/147749/HR-Partner/#features)

Paycom

Top features

41/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

### Recognition

HR Partner

Best Value Human ResourcesSoftware (2022) 

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

HR Partner

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HR Partner

-   By HR Partner
-   Located in Australia
-   Founded in 2016

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

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[HR Partner](https://www.capterra.com/p/147749/HR-Partner/)[4.76 (118)](https://www.capterra.com/p/147749/HR-Partner/reviews/)

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

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4.4

Features

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Ease of Use

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