# Compare Paycom vs GoCo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and GoCo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-149545/Paycom-vs-GoCo

---

# Paycom vs GoCo Features and Cost Comparison

Last updated April 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomGoCo2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,214)](https://www.capterra.com/p/130949/Paycom/reviews/)

[GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,214)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,214 reviews](#user-reviews)

Positive

1,052

Neutral

100

Negative

62

[## GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [116 reviews](#user-reviews)

Positive

103

Neutral

6

Negative

7

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,337 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.6

Employee Database

4.4

HR Management

4.3

Time & Attendance

4.7

Employee Management

4.5

70%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Employee Database

4.6

HR Management

4.1

Time & Attendance

4.2

Employee Management

\--

User satisfaction

User satisfaction

4.4

User reviews[1,214](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.4

User reviews[116](https://www.capterra.com/p/149545/GoCo/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

GoCo is used by HR departments, payroll administrators, benefits managers, compliance officers, and companies migrating from TriNet HR Platform.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

KS

Kaylee S.

HR Consultant

> "Setups can feel rushed at times and sometimes details get missed as a result."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036673)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

BS

Becky S.

People Operations Manager

> "We have the total package of Paycom, so I love being able to track everything in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127821)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

KT

Katelyn T.

HR Marketing EA

> "Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6795719)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

JP

Joanna P.

HR Assistant

> "Paycom is very user-friendly and has all of my payroll and employee data maintenance needs in one spot."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127326)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

MH

Maci H.

Chief Human Resource Officer

> "The payroll feature of "approve my check" is something my employees enjoy and find valuable."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

CR

Carman R.

Payroll Specialist

> "The process has streamlined our payroll process from a week to a couple of days."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7050474)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

SR

Sam R.

IT Manager

> "Paycom is a very robust HR/Payroll system that allows for employee engagement and self-management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6777395)

Tony S.

President

> "The most overly complicated, bloated and poor designed platform I have every used. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088354)

RP

Rose P.

Human Resources Manager

> "This allows us to act using real-time information and be more strategic."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127757)

AC

Arnel C.

Team Manager

> "the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a specific..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6495612)

TD

Taylor D.

Payroll and Benefits Manager

> "I also enjoyed the Learning courses and being able to assign those quickly and edit it to our liking,"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7061049)

RK

Robert K.

CEO

> "It is very hard to understand how it works and overall the software is glitchy and doesn't run well. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

AG

Alyssa G.

HR Recruiter

> "I enjoy the features and design of paycom that allows you to have information stored in one system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6788426)

LD

Lily D.

HR Generalist

> "A lot of the forms don't talk to one another so that it's hard to make a seamless transition through everything."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7000517)

DO

Dana O.

CSR

> "I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6461854)

SE

Sawyer E.

TA Partner

> "Can be confusing setting up new employees if they have used Paycom at a previous company."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7110140)

CA

Crystal A.

Vice President

> "The platform has supported our operational needs without disruption and has scaled effectively with the business."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

MG

Melissa G.

HR Generalist

> "As an Employer - there are a lot of updates that happen and the update videos that are provided are not very informational."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012402)

JB

John B.

Payroll Coordinator

> "We recently signed a 3-year commitment to them in order to receive the best pricing that we can get, and it is worth every penny."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036701)

DT

Dionna T.

Human Resource Generalist

> "did not show up for a meeting to show us how to perform a particular function"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7112390)

AS

ALFREDO S.

LEAD

> "It was a great experience using Paycom, for my first application to receive information about my pay and work hours"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7114869)

LB

Lanoard B.

Distribution Center Manager

> "I do not like the Microsoft Edge as a web browser."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045501)

RK

Robert K.

CEO

> "The geo-fence system for time keeping is helpful and one of the best in the industry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

TT

Tamu T.

Executive Vice President

> "I do not like that I am unable to post training video for my employees to review."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810243)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

JS

Juan S.

Senior Consultant

> "Automated onboarding gets new employees moving fast, and payroll flows are adaptable, so time tracking,..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6884355)

AH

Aziza H.

Program Manager

> "Adding an editing forms for on boarding staff just employees in general to fill out was a hassle very..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6861677)

BT

Brianna T.

Project consultant

> "They were able to help us organize our employee database when we did not previously have one."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7032760)

Ezequiel D.

Production coordinator

> "They not only messed up all our W-2s, but have yet to send the corrected ones after many requests and..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581)

ES

Emily S.

Manager

> "The scheduling and time clock and the payroll, it all gives a good learning curve."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747)

JV

Jon V.

Owner

> "We have had numerous issues related to payroll, scheduling and a myriad of other problems, and they are..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

JV

Jon V.

Owner

> "We liked the ability to streamline our onboarding process."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

ES

Emily S.

Manager

> "There are some bugs and issues that need to be worked out"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747)

Sarah S.

COO

> "He seemed the most empathetic out of the media of individuals we came across during our turbulent times."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169)

JV

Jon V.

Owner

> "Most of the people we've talked to within the organization don't find solutions, just offer lip service."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

CH

Connie H.

controller

> "It was easy to install and implement. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7094863)

Ezequiel D.

Production coordinator

> "Their customer service is awful."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581)

SS

Shari S.

VP Human Resources

> "The ability to build workflows keeps us organized and ensures that no task falls through the cracks."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547)

Sarah S.

COO

> "I feel like we’ve had to describe tax code and everyone is so stuck in their silo."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169)

GS

Gregory S.

Product Director

> "I like the org chart feature and the API for connection to other applications."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020)

JV

Jon V.

Owner

> "Their support is close to non-existent."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

ES

Emily S.

Manager

> "I like the value for your money."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747)

Sarah S.

COO

> "I’m the COO and I haven’t gotten paid in a month."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169)

ML

Monique L.

Talent Acquisition Manager

> "There is great customer service that helps you with different things and are able to take suggestions..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079756)

CG

Cristina G.

Accountant

> "It was difficult as we were not able to pull reports from a point in time or range accurately."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079744)

JO

Jordan O.

Director of Operations

> "It is easy for new employees to use and has helped us gather the documentation we need for team members..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071317)

AS

Alysha S.

City Desk

> "I hate how the app quits our of no where the app is always crashing so I have to use my browser instead."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073603)

LP

Lucy P.

Manager

> "The tasks and alerts make it helpful to know what is currently happening with PTO"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070160)

AM

Alex M.

CSM

> "Some features lack development, found slow load times occasionally"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069833)

AE

Alisa E.

Director of Finance

> "Complete ease with all functions, especially time tracking and payroll processing."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072708)

ML

Matt L.

Rapid Development Team Lead

> "There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960)

VT

Vickie T.

HR Manager

> "It helps cut down on time spend on-boarding people. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079856)

AO

Amanda O.

Infinite Campus specialist

> "Unable to easily export data from what I've heard from our super users"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919)

GS

Gregory S.

Product Director

> "Easy to store employee documents, conduct new hire onboarding, and benefit enrollment."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020)

KC

Katherine C.

Office Manager

> "Reports are occasionally finicky, or take an unnecessary time to load."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070213)

LC

LaKeita C.

Owner CEO

> "The team page looks good."

[See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276)

LC

LaKeita C.

Owner CEO

> "Payroll is TERRIBLE."

[See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276)

MW

Mindy W.

Director of Development

> "They have regular releases and it's nice to see the focus on responding to the customer."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288)

LF

Lynne F.

Director of Human Resources

> "I've even received drastically wrong information about the billing of our account as well. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219)

SA

Sunrise A.

Deputy Director

> "We've been using GoCo for our onboarding and HR needs for several years now and we have found it to be..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159)

MT

Monique T.

Sr Clinet Associate

> "The same issues seem to arise and we are unsure where the disconnect is."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069953)

SS

Shari S.

VP Human Resources

> "We've also gotten a lot of assistance from our client services team who meet with us whenever we need..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547)

VR

Verified Reviewer

CEO

> "I normally would not take the time to write a review on a product like this, but hopefully I can save..."

[See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323)

PS

Philip S.

Segment Leader

> "I liked how accessible the service was via computer and mobile, particularly the user interface!"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069777)

BJF

Becky Jo F.

Director of Operations

> "We've had a hard time getting a hold of someone when we need help."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071529)

ML

Matt L.

Rapid Development Team Lead

> "I'd be interested in trying more of its features if my organization decides to adopt them."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960)

LF

Lynne F.

Director of Human Resources

> "We had a very knowledgeable main point of contact, but sadly for us, they were promoted. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219)

AK

Alex K.

Operations Coordinator

> "The custom fields have been perfect for us too."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079640)

NH

Nicole H.

Learning Experience

> "There are a lot of features that don't seem pertinent to me"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072817)

SS

Shari S.

VP Human Resources

> "Having a dedicated success team that we can speak to live makes all the difference."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547)

JW

Jessica W.

HR

> "The time tracking data didn't work well for our company."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2958648)

SA

Sunrise A.

Deputy Director

> "We've also found a lot of value in the trainings that GoCo provides periodically."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159)

VR

Verified Reviewer

CEO

> "Very dishonest sales practices. "

[See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323)

AH

Annie H.

Director of Client Solutions

> "As a manager, GoCo has made it easy to track vacation and OOO time"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073279)

RM

Ronnie M.

owner

> "The payroll they sync with (execupay) does things relatively last minute which is pretty frustrating."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2667944)

AO

Amanda O.

Infinite Campus specialist

> "Signing up for our employee benefits in GoCo has been very easy"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919)

HH

Hannah H.

Human Resources Generalist

> "We’ve been experiencing an issue for the past few months with part time employees being changed to full..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2670312)

MW

Mindy W.

Director of Development

> "I like having a customer service team that responds quickly. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288)

AK

Alex K.

Executive VP

> "Overall it's generally a non-issue but I have noticed that especially after hours that the whole..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2656068)

KM

Katie M.

HR Manager

> "They seem to listen to what their clients want, and I know we appreciate it here in our clinic."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069972)

VR

Verified Reviewer

Director of Operations

> "Did I change vacation because--someone made a mistake or because we gave someone a vacation day for..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2657217)

HB

Hannah B.

Program Manager

> "Great feature is the team org chart."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072591)

RW

Racheal W.

Dsp

> "I have no comment for this."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2672041)

[View Reviews](https://www.capterra.com/p/149545/GoCo/reviews/)

## User interface

4.40 (1,214)

[GoCo](https://www.capterra.com/p/149545/GoCo/)

4.44 (116)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Paycom

Top features

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

GoCo

35/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/149545/GoCo/#features)

### Recognition

No recognitions have been awarded to Paycom

No recognitions have been awarded to GoCo

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GoCo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

GoCo

-   By Intuit
-   Located in United States
-   Founded in 1983

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