--- title: "Compare Paycom vs GoCo 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paycom and GoCo based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130949-149545/Paycom-vs-GoCo" page_type: "comparison" language: "en" --- # Paycom vs GoCo Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomGoCo2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (117)](https://www.capterra.com/p/149545/GoCo/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,399 reviews](#user-reviews) Positive 1,211 Neutral 122 Negative 66 [## GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (117)](https://www.capterra.com/p/149545/GoCo/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [117 reviews](#user-reviews) Positive 104 Neutral 6 Negative 7 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,088 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Employee Database 4.4 HR Management 4.4 Employee Management 4.5 Benefits Management 4.3 Access Controls/Permissions 4.3 60%Fit Not enough reviews Feature ratings Employee Database 4.6 HR Management 4.2 Employee Management \-- Benefits Management 3.8 Access Controls/Permissions \-- User satisfaction User satisfaction 4.4 User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 User satisfaction 4.4 User reviews[117](https://www.capterra.com/p/149545/GoCo/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.5 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Best for GoCo is used by HR departments, payroll administrators, benefits managers, compliance officers, and companies migrating from TriNet HR Platform. ## User reviews Pros & cons HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) Kimberly L. Human Resources Generalist > "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) JH Jessica H. Business Operations Manager > "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) Brandie J. Finance Operations Manager > "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) CH Celia H. Director of Workforce Training, Planning, and Development > "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683) GW Grace W. HR Administrator > "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) TE TAWNYA E. Senior HR Generalist > "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) GW Grace W. HR Administrator > "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) JH Jessica H. Business Operations Manager > "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) SOS Sandra Ochoa S. Generalist > "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) David C. CEO > "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Executive > "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823) CW Carla W. Human Resources Director > "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) RC Ruth C. HRIS Manager > "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) JR Jordan R. Controller > "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) Angie M. Talent Acquisition Specialist > "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) KH Kaylyn H. Assistant HR Manager > "The performance management module cannot be customized to fit our current needs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) RC Ruth C. HRIS Manager > "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AG Adelle G. HR Assistant > "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) RS Ryan S. Accounting > "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140) TF Tess F. Payroll Professional > "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) Angie M. Talent Acquisition Specialist > "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) CC Claudette C. Owner > "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) Ayushmaan K. Payroll Specialist > "Occasionally, the system can be a bit slow, especially during peak payroll periods." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AT Anne T. Payroll Specialist > "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) MR Melinda R. HR Generalist > "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AL Alejandra L. Onboarding and Admin > "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) CJ Connie J. Senior Director > "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615) AC Amy C. HR Generalist Payroll > "Mainly the position management part can be frustrating since it doesn't seem to pass information through it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) CW Carla W. Human Resources Director > "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) VR Verified Reviewer Department Manager > "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) RK Robert K. CEO > "Their help screens and videos are much better than Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868) CB Cherilyn B. CFO > "However, the complete functionality isn’t actualized because of set up." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771) TE TAWNYA E. Senior HR Generalist > "Also, the new landing page is AWESOME!" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) JH Josh H. Director of Training > "There is not much that is available (e.g., 401k integration)." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033) SOS Sandra Ochoa S. Generalist > "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) RP Rebekah P. HR Manager > "lack of playing well with others aka integrations." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LT Lucinda T. Executive Director > "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267) JM Josh M. SR HR Manager > "The lack of integration is painful." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752) CC Carolina C. HR Manager > "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) OB Ona B. Human Resources Manager > "It not only can "take you there," it can provide tutorials as well." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120) AK Allyson K. HR Manager > "The system is complicated." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797) MR Michelle R. Human Resource Manager > "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) LP Loretta P. Assistant Director of Finance > "It is hard to find exactly what I need. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809) RB Ruby B. HR Director > "Paycom is very user friendly and I love that anyone can help with issues or questions" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) KK Karen K. CHRO > "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) KK Kassidy K. Chiropractor > "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) JS Juan S. Senior Consultant > "Automated onboarding gets new employees moving fast, and payroll flows are adaptable, so time..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6884355) AH Aziza H. Program Manager > "Adding an editing forms for on boarding staff just employees in general to fill out was a hassle..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6861677) BT Brianna T. Project consultant > "They were able to help us organize our employee database when we did not previously have one." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7032760) Ezequiel D. Production coordinator > "They not only messed up all our W-2s, but have yet to send the corrected ones after many requests..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) ES Emily S. Manager > "The scheduling and time clock and the payroll, it all gives a good learning curve." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) JV Jon V. Owner > "We have had numerous issues related to payroll, scheduling and a myriad of other problems, and..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) Sarah S. COO > "He seemed the most empathetic out of the media of individuals we came across during our turbulent..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) ES Emily S. Manager > "There are some bugs and issues that need to be worked out" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) JV Jon V. Owner > "We liked the ability to streamline our onboarding process." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) Ezequiel D. Production coordinator > "Their customer service is awful." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) SS Shari S. VP Human Resources > "The ability to build workflows keeps us organized and ensures that no task falls through the..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) Sarah S. COO > "I feel like we’ve had to describe tax code and everyone is so stuck in their silo." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) GS Gregory S. Product Director > "I like the org chart feature and the API for connection to other applications." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020) JV Jon V. Owner > "Most of the people we've talked to within the organization don't find solutions, just offer lip..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) ES Emily S. Manager > "I like the value for your money." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) JV Jon V. Owner > "Their support is close to non-existent." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) CH Connie H. controller > "It was easy to install and implement. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7094863) Sarah S. COO > "I’m the COO and I haven’t gotten paid in a month." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) ML Monique L. Talent Acquisition Manager > "There is great customer service that helps you with different things and are able to take..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079756) CG Cristina G. Accountant > "It was difficult as we were not able to pull reports from a point in time or range accurately." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079744) JO Jordan O. Director of Operations > "It is easy for new employees to use and has helped us gather the documentation we need for team..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071317) AS Alysha S. City Desk > "I hate how the app quits our of no where the app is always crashing so I have to use my browser..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073603) LP Lucy P. Manager > "The tasks and alerts make it helpful to know what is currently happening with PTO" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070160) AM Alex M. CSM > "Some features lack development, found slow load times occasionally" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069833) AE Alisa E. Director of Finance > "Complete ease with all functions, especially time tracking and payroll processing." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072708) ML Matt L. Rapid Development Team Lead > "There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) VT Vickie T. HR Manager > "It helps cut down on time spend on-boarding people. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079856) AO Amanda O. Infinite Campus specialist > "Unable to easily export data from what I've heard from our super users" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919) GS Gregory S. Product Director > "Easy to store employee documents, conduct new hire onboarding, and benefit enrollment." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020) KC Katherine C. Office Manager > "Reports are occasionally finicky, or take an unnecessary time to load." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070213) LC LaKeita C. Owner CEO > "The team page looks good." [See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276) LC LaKeita C. Owner CEO > "Payroll is TERRIBLE." [See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276) MW Mindy W. Director of Development > "They have regular releases and it's nice to see the focus on responding to the customer." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288) LF Lynne F. Director of Human Resources > "I've even received drastically wrong information about the billing of our account as well. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219) SA Sunrise A. Deputy Director > "We've been using GoCo for our onboarding and HR needs for several years now and we have found it..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159) MT Monique T. Sr Clinet Associate > "The same issues seem to arise and we are unsure where the disconnect is." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069953) SS Shari S. VP Human Resources > "We've also gotten a lot of assistance from our client services team who meet with us whenever we..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) VR Verified Reviewer CEO > "I normally would not take the time to write a review on a product like this, but hopefully I can..." [See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323) PS Philip S. Segment Leader > "I liked how accessible the service was via computer and mobile, particularly the user interface!" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069777) BJF Becky Jo F. Director of Operations > "We've had a hard time getting a hold of someone when we need help." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071529) ML Matt L. Rapid Development Team Lead > "I'd be interested in trying more of its features if my organization decides to adopt them." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) LF Lynne F. Director of Human Resources > "We had a very knowledgeable main point of contact, but sadly for us, they were promoted. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219) AK Alex K. Operations Coordinator > "The custom fields have been perfect for us too." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079640) NH Nicole H. Learning Experience > "There are a lot of features that don't seem pertinent to me" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072817) SS Shari S. VP Human Resources > "Having a dedicated success team that we can speak to live makes all the difference." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) VR Verified Reviewer CEO > "Very dishonest sales practices. " [See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323) SA Sunrise A. Deputy Director > "We've also found a lot of value in the trainings that GoCo provides periodically." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159) RM Ronnie M. owner > "The payroll they sync with (execupay) does things relatively last minute which is pretty..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2667944) AH Annie H. Director of Client Solutions > "As a manager, GoCo has made it easy to track vacation and OOO time" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073279) HH Hannah H. Human Resources Generalist > "We’ve been experiencing an issue for the past few months with part time employees being changed..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2670312) AO Amanda O. Infinite Campus specialist > "Signing up for our employee benefits in GoCo has been very easy" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919) JW Jessica W. HR > "The time tracking data didn't work well for our company." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2958648) MW Mindy W. Director of Development > "I like having a customer service team that responds quickly. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288) AK Alex K. Executive VP > "Overall it's generally a non-issue but I have noticed that especially after hours that the whole..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2656068) KM Katie M. HR Manager > "They seem to listen to what their clients want, and I know we appreciate it here in our clinic." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069972) VR Verified Reviewer Director of Operations > "Did I change vacation because--someone made a mistake or because we gave someone a vacation day..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2657217) HB Hannah B. Program Manager > "Great feature is the team org chart." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072591) RW Racheal W. Dsp > "I have no comment for this." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2672041) KM Kathleen M. Operations Administrator > "Easy to use and information all in one area." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072997) ML Matt L. Rapid Development Team Lead > "There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) MS Mikayla S. Operations and Systems Manager > "I like the ease of use and the layout of the product" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069835) Ezequiel D. Production coordinator > "Their customer service is awful." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) ML Monique L. Talent Acquisition Manager > "The development team is always coming out with something new." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079756) JV Jon V. Owner > "Most of the people we've talked to within the organization don't find solutions, just offer lip..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) ML Matt L. Rapid Development Team Lead > "The interface is clean and easy to use." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) JV Jon V. Owner > "Their support is close to non-existent." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) AL Andrea L. Program Assistant > "Easy to use and you can get help from the team" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069832) Sarah S. COO > "I’m the COO and I haven’t gotten paid in a month." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) [View Reviews](https://www.capterra.com/p/149545/GoCo/reviews/) ## User interface 4.40 (1,399) [GoCo](https://www.capterra.com/p/149545/GoCo/) 4.44 (117) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Action Management 120 Important Paycom Top features 32/50 - 360 Degree Feedback - Access Controls/Permissions - Action Management - Activity Dashboard - Advertising Management - AI Copilot - AI Text Summarization - API - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Benefits Administration - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Employee Database - Employee Engagement - Employee Management - Employee Profiles - Employee Referral Management - Employee Training - Evaluation Management - Expense Management - Feedback Management - File Management - For Cloud - Generative AI - Goal Management - Help Desk Management - HR Management - Initiative Management - Internationalization [See all features](https://www.capterra.com/p/130949/Paycom/#features) GoCo 21/50 - 360 Degree Feedback - Access Controls/Permissions - Action Management - Activity Dashboard - Advertising Management - AI Copilot - AI Text Summarization - API - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Benefits Administration - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Employee Database - Employee Engagement - Employee Management - Employee Profiles - Employee Referral Management - Employee Training - Evaluation Management - Expense Management - Feedback Management - File Management - For Cloud - Generative AI - Goal Management - Help Desk Management - HR Management - Initiative Management - Internationalization [See all features](https://www.capterra.com/p/149545/GoCo/#features) ### Recognition Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports GoCo is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GoCo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 GoCo - By Intuit - Located in United States - Founded in 1983 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full 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