# Compare Paycom vs GoCo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and GoCo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-149545/Paycom-vs-GoCo

---

# Paycom vs GoCo Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomGoCo2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/)

[GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,281 reviews](#user-reviews)

Positive

1,110

Neutral

109

Negative

62

[## GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [116 reviews](#user-reviews)

Positive

103

Neutral

6

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 19,120 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Employee Database

4.4

HR Management

4.4

Time & Attendance

4.7

Employee Management

4.5

70%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Employee Database

4.6

HR Management

4.1

Time & Attendance

4.2

Employee Management

\--

User satisfaction

User satisfaction

4.4

User reviews[1,281](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.4

User reviews[116](https://www.capterra.com/p/149545/GoCo/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

GoCo is used by HR departments, payroll administrators, benefits managers, compliance officers, and companies migrating from TriNet HR Platform.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and asked..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in of..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

VT

Valerie T.

Specialist

> "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

JS

Juan S.

Senior Consultant

> "Automated onboarding gets new employees moving fast, and payroll flows are adaptable, so time tracking,..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6884355)

AH

Aziza H.

Program Manager

> "Adding an editing forms for on boarding staff just employees in general to fill out was a hassle very..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6861677)

BT

Brianna T.

Project consultant

> "They were able to help us organize our employee database when we did not previously have one."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7032760)

Ezequiel D.

Production coordinator

> "They not only messed up all our W-2s, but have yet to send the corrected ones after many requests and..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581)

ES

Emily S.

Manager

> "The scheduling and time clock and the payroll, it all gives a good learning curve."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747)

JV

Jon V.

Owner

> "We have had numerous issues related to payroll, scheduling and a myriad of other problems, and they are..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

JV

Jon V.

Owner

> "We liked the ability to streamline our onboarding process."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

ES

Emily S.

Manager

> "There are some bugs and issues that need to be worked out"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747)

Sarah S.

COO

> "He seemed the most empathetic out of the media of individuals we came across during our turbulent times."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169)

JV

Jon V.

Owner

> "Most of the people we've talked to within the organization don't find solutions, just offer lip service."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

CH

Connie H.

controller

> "It was easy to install and implement. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7094863)

Ezequiel D.

Production coordinator

> "Their customer service is awful."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581)

SS

Shari S.

VP Human Resources

> "The ability to build workflows keeps us organized and ensures that no task falls through the cracks."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547)

Sarah S.

COO

> "I feel like we’ve had to describe tax code and everyone is so stuck in their silo."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169)

GS

Gregory S.

Product Director

> "I like the org chart feature and the API for connection to other applications."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020)

JV

Jon V.

Owner

> "Their support is close to non-existent."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031)

ES

Emily S.

Manager

> "I like the value for your money."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747)

Sarah S.

COO

> "I’m the COO and I haven’t gotten paid in a month."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169)

ML

Monique L.

Talent Acquisition Manager

> "There is great customer service that helps you with different things and are able to take suggestions..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079756)

CG

Cristina G.

Accountant

> "It was difficult as we were not able to pull reports from a point in time or range accurately."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079744)

JO

Jordan O.

Director of Operations

> "It is easy for new employees to use and has helped us gather the documentation we need for team members..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071317)

AS

Alysha S.

City Desk

> "I hate how the app quits our of no where the app is always crashing so I have to use my browser instead."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073603)

LP

Lucy P.

Manager

> "The tasks and alerts make it helpful to know what is currently happening with PTO"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070160)

AM

Alex M.

CSM

> "Some features lack development, found slow load times occasionally"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069833)

AE

Alisa E.

Director of Finance

> "Complete ease with all functions, especially time tracking and payroll processing."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072708)

ML

Matt L.

Rapid Development Team Lead

> "There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960)

VT

Vickie T.

HR Manager

> "It helps cut down on time spend on-boarding people. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079856)

AO

Amanda O.

Infinite Campus specialist

> "Unable to easily export data from what I've heard from our super users"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919)

GS

Gregory S.

Product Director

> "Easy to store employee documents, conduct new hire onboarding, and benefit enrollment."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020)

KC

Katherine C.

Office Manager

> "Reports are occasionally finicky, or take an unnecessary time to load."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070213)

LC

LaKeita C.

Owner CEO

> "The team page looks good."

[See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276)

LC

LaKeita C.

Owner CEO

> "Payroll is TERRIBLE."

[See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276)

MW

Mindy W.

Director of Development

> "They have regular releases and it's nice to see the focus on responding to the customer."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288)

LF

Lynne F.

Director of Human Resources

> "I've even received drastically wrong information about the billing of our account as well. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219)

SA

Sunrise A.

Deputy Director

> "We've been using GoCo for our onboarding and HR needs for several years now and we have found it to be..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159)

MT

Monique T.

Sr Clinet Associate

> "The same issues seem to arise and we are unsure where the disconnect is."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069953)

SS

Shari S.

VP Human Resources

> "We've also gotten a lot of assistance from our client services team who meet with us whenever we need..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547)

VR

Verified Reviewer

CEO

> "I normally would not take the time to write a review on a product like this, but hopefully I can save..."

[See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323)

PS

Philip S.

Segment Leader

> "I liked how accessible the service was via computer and mobile, particularly the user interface!"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069777)

BJF

Becky Jo F.

Director of Operations

> "We've had a hard time getting a hold of someone when we need help."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071529)

ML

Matt L.

Rapid Development Team Lead

> "I'd be interested in trying more of its features if my organization decides to adopt them."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960)

LF

Lynne F.

Director of Human Resources

> "We had a very knowledgeable main point of contact, but sadly for us, they were promoted. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219)

AK

Alex K.

Operations Coordinator

> "The custom fields have been perfect for us too."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079640)

NH

Nicole H.

Learning Experience

> "There are a lot of features that don't seem pertinent to me"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072817)

SS

Shari S.

VP Human Resources

> "Having a dedicated success team that we can speak to live makes all the difference."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547)

JW

Jessica W.

HR

> "The time tracking data didn't work well for our company."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2958648)

SA

Sunrise A.

Deputy Director

> "We've also found a lot of value in the trainings that GoCo provides periodically."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159)

VR

Verified Reviewer

CEO

> "Very dishonest sales practices. "

[See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323)

AH

Annie H.

Director of Client Solutions

> "As a manager, GoCo has made it easy to track vacation and OOO time"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073279)

RM

Ronnie M.

owner

> "The payroll they sync with (execupay) does things relatively last minute which is pretty frustrating."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2667944)

AO

Amanda O.

Infinite Campus specialist

> "Signing up for our employee benefits in GoCo has been very easy"

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919)

HH

Hannah H.

Human Resources Generalist

> "We’ve been experiencing an issue for the past few months with part time employees being changed to full..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2670312)

MW

Mindy W.

Director of Development

> "I like having a customer service team that responds quickly. "

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288)

AK

Alex K.

Executive VP

> "Overall it's generally a non-issue but I have noticed that especially after hours that the whole..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2656068)

KM

Katie M.

HR Manager

> "They seem to listen to what their clients want, and I know we appreciate it here in our clinic."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069972)

VR

Verified Reviewer

Director of Operations

> "Did I change vacation because--someone made a mistake or because we gave someone a vacation day for..."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2657217)

HB

Hannah B.

Program Manager

> "Great feature is the team org chart."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072591)

RW

Racheal W.

Dsp

> "I have no comment for this."

[See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2672041)

[View Reviews](https://www.capterra.com/p/149545/GoCo/reviews/)

## User interface

4.41 (1,281)

[GoCo](https://www.capterra.com/p/149545/GoCo/)

4.44 (116)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Paycom

Top features

41/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

GoCo

35/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/149545/GoCo/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

GoCo is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GoCo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

GoCo

-   By Intuit
-   Located in United States
-   Founded in 1983

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