# Compare Paycom vs BrightHR 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paycom and BrightHR based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130949-151525/Paycom-vs-BrightHR --- # Paycom vs BrightHR Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomBrightHR2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,343 reviews](#user-reviews) Positive 1,164 Neutral 114 Negative 65 [## BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) Starting Price £4.50/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [187 reviews](#user-reviews) Positive 172 Neutral 7 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Payroll Management 4.6 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.6 Employee Management 4.5 80%Fit Feature ratings Payroll Management 4.3 Employee Database 4.4 HR Management 4.3 Time & Attendance 4.6 Employee Management 4.6 User satisfaction User satisfaction 4.4 User reviews[1,343](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 User satisfaction 4.6 User reviews[187](https://www.capterra.com/p/151525/BrightHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from £4.50Per User, Per Month - Free version - Free trial Best for Best for Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. Best for Small to medium-sized businesses (SMEs), as well as large corporations. ## User reviews Pros & cons LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place again,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues arise,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) Kimberly L. Human Resources Generalist > "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) Brandie J. Finance Operations Manager > "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding experience." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) CH Celia H. Director of Workforce Training, Planning, and Development > "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) TE TAWNYA E. Senior HR Generalist > "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and asked..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual communication..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) GW Grace W. HR Administrator > "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) GW Grace W. HR Administrator > "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) VR Verified Reviewer Executive > "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) KM Karina M. HR Specialist > "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) AG Adelle G. HR Assistant > "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system to..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) KH Kaylyn H. Assistant HR Manager > "The performance management module cannot be customized to fit our current needs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612) RE Rose E. Administrative Assistant > "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) RS Ryan S. Accounting > "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) CC Claudette C. Owner > "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) MR Melinda R. HR Generalist > "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107) Ayushmaan K. Payroll Specialist > "Occasionally, the system can be a bit slow, especially during peak payroll periods." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367) CJ Connie J. Senior Director > "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) AE Ashley E. Administrative Coordinator > "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) AT Anne T. Payroll Specialist > "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that may..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) KP KELLY P. General Manager > "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) GO Gabriel O. People Manager > "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in of..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) KH Kelley H. Manager of Payroll and HR > "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439) AH Anna H. consultant > "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that are ..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) CD Chandru D. Assistant Manager Payroll > "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) SC Sybil C. Payroll Manager > "The new AI feature facilitates fast information that can be useful when I'm in a hurry." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032) CJ Connie J. Senior Director > "We get excited about a new service or option and find everything costs extra but when it doesn't work the cost is not reduced." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615) CB Chelsea B. Director > "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210) CC Claudette C. Owner > "Now the costs are just way too high and notification is not sent out at all. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614) Brandie J. Finance Operations Manager > "No HRIS is perfect, but Paycom continues to evolve with new features and has been a reliable solution that has supported our organization's growth." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328) VR Verified Reviewer Support Operations > "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) JS Jennifer S. Founder and Creative Director > "The platform brings together HR support, document management, employee pay visibility, and payroll-related guidance in one secure place, which has..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) HC Hayley C. Director > "After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___7078149) JS Jennifer S. Founder and Creative Director > "It provides strong value for money, a secure and reliable system, and a reassuring framework for managing employees, payroll considerations, and HR..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) Sara B. Financial Coordinator > "It was a little much on screen as you are not able to remove or hide any aspects of the software you won't be using from the ladder or main..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7094485) JF JOHN F. Operations Manager > "A lot of options for the staff to use the app for holiday requests, rosters, hr files and having it in one place for staff is ideal." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7110763) NY Natalie Y. CEO > "The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) KH Katy H. HR Advisor > "The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103576) NY Natalie Y. CEO > "Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) SL Stacey L. Director Owner > "We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098574) KJ Kate J. The boss > "it turns out that my business is not a good fit for Bright as i have so few employees - but once that became apparent i met with \[sensitive content..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7092711) LH Lauren H. General Manager - Corporate > "sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7081728) JC Jonathan C. Specialists Repair Technicians > "We find the employee system hard to navigate for adding holidays or changing information." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7168046) JS Jennifer S. Founder and Creative Director > "I’ve especially appreciated the clarity around compliance, security, and record-keeping, which removes a lot of anxiety when managing employees..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) ZN Zara N. PCN Transformation Lead > "Sometimes calls to an advisor were picked up by IT support rather than the advisor or a front desk which seemed a bit odd." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7157453) GL Gwyneth L. HR Support > "Every interaction I have had has been solution-focused, responsive, and professional. When questions arise they are handled quickly and practically..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098419) EA Elgiz A. Intermediate Software Engineer > "Some of the important features are either not available or are not fully supportive of useful features." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7171634) LR Louise R. Operations Manager > "The platform is user-friendly and provides a comprehensive range of tools that help streamline HR tasks such as absence management, holiday..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6814261) ST Sheila T. Business Support Officer > "This resulted in payroll problems which still haven't been resolved." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105996) Jane S. Business owner > "They provide all the tools needed to run a business with ease and show genuine empathy when challenges arise." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093789) Steve W. Consultant > "Initial difficulty in resolving the payroll issue we had." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7101484) John P. Head of Corporate Services > "Very helpful for our company to track holidays, absences and HR documents." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097853) NY Natalie Y. CEO > "The contract terms present serious concerns regarding customer rights and fair business practices." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) DT Darren T. Chief Executive Officer > "Document management is straightforward, and the system helps keep everything organised and audit-ready." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7080134) PK Paula K. Director > "Welfare support offered to employees via phone fell short of it's offer." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6858745) VA Vicki A. Finance and Corporate Services Lead > "The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804) TB Thea B. CEO > "This company tow the line of ethical business practice and should be avoided at all costs, especially if you are a small business." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6571385) VA Vicki A. Finance and Corporate Services Lead > "The dashboard provides a clear overview, making day-to-day management more efficient." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804) NY Natalie Y. CEO > "Communication and Customer Service Issues" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) SN Sonum N. Director > "sensitive content hidden\] was fantastic and spent two sessions helping me to get all my staff set up and showing me all the features and so many..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103184) MB Matt B. Director > "A lot of settings and can be quite overwhelming unless you know where to look!" [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6811944) NS Neil S. Director > "Its early days yet, but looking forward to using the portal and making work easer giving more time for the real challenges of getting the work..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103743) CD Clare D. General Manager > "So much info up sometimes it is too much for one task." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6810613) JS Jennifer S. Founder and Creative Director > "sensitive content hidden\] in particular has been extremely helpful, taking the time to explain processes clearly and making sure I felt supported..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) VR Verified Reviewer Managing Director > "In short, they invoiced me and then their sales guy \[sensitive content hidden\] wanted more money and to upsell me on more services. When I..." [See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618) CT Carly T. People Administrator > "I would recommend it for small teams who don't need the extra HR functions like rippling and automated onboarding etc." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7148511) CR Chris R. Cto > "Miss selling - product features aren’t present" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) VR Verified Reviewer HR Business Partner > "Ease of use, Employee records creation, saving documents and sharing it with employees for review and consent is good." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682) EV Emiliano V. DIRECTOR > "More user friendly for people not good with apps." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6808604) CM Carly M. Operations Manager > "sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105970) CR Chris R. Cto > "Abysmal customer service" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) VR Verified Reviewer HR Business Partner > "had been very kind to walk us through the portal, promptly briefing us on features and connecting us to more information." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682) JV Jolita V. Cleaning contractor > "I made complaint,they would blame me and wouldn't be helpful at all." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6841713) JD Jack D. Admin > "Performance and Speed, Learning, help, niceness of the person tom that i was chatting too, was extremely helpful" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7108280) CR Chris R. Cto > "Awful company." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) Vishal T. Hotel Operations Manager > "The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7102230) VR Verified Reviewer Managing Director > "I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with." [See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618) AD Alex D. Video Strategist > "The software has been build for businesses of all sizes and needs." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7167143) VR Verified Reviewer Owner > "Is pretty expensive compared to other software" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6242968) AA Aisha A. Hairdressers > "It’s great using Bright HR for staff holidays etc" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7090775) GM Garikai M. Director > "I am not able to search specific courses on the eLearning." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___3012005) [View Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/) ## User interface 4.40 (1,343) [BrightHR](https://www.capterra.com/p/151525/BrightHR/) 4.61 (187) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Paycom Top features 41/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/130949/Paycom/#features) BrightHR 18/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/151525/BrightHR/#features) ### Recognition Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to BrightHR ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BrightHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 BrightHR - By BrightHR - Located in United Kingdom - Founded in 2015 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.61 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-151525/WebPay-vs-BrightHR) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.4 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.61 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) £4.5/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/151525-172127/BrightHR-vs-Rippling) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.61 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) £4.5/month Price $10/month 4.4 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-151525/BambooHR-vs-BrightHR) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.61 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) £4.5/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/151525-153140/BrightHR-vs-Connecteam) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.61 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/151525-155895/BrightHR-vs-WorkforceNow) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.61 (187)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-151525/Paycor-Perform-vs-BrightHR)