# Compare Paycom vs BrightHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and BrightHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-151525/Paycom-vs-BrightHR

---

# Paycom vs BrightHR Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomBrightHR2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,270 reviews](#user-reviews)

Positive

1,100

Neutral

108

Negative

62

[## BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/)

Starting Price

£4.50/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [178 reviews](#user-reviews)

Positive

163

Neutral

7

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 18,874 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.6

Employee Database

4.4

HR Management

4.4

Time & Attendance

4.7

Employee Management

4.5

79%Fit

High performer

Feature ratings

Payroll Management

4.2

Employee Database

4.4

HR Management

4.3

Time & Attendance

4.6

Employee Management

4.5

User satisfaction

User satisfaction

4.4

User reviews[1,270](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[178](https://www.capterra.com/p/151525/BrightHR/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

£4.50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Small to medium-sized businesses (SMEs), as well as large corporations.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after we decided not..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

VT

Valerie T.

Specialist

> "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

AC

Ashley C.

HR Operations Manager

> "It has helped improve efficiency within our HR and payroll processes and reduced manual work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

BS

Becky S.

People Operations Manager

> "We have the total package of Paycom, so I love being able to track everything in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127821)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

LA

Lauren A.

Account Manager

> "Setting up tasks and assigning checklists aren't super intuitive."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137195)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

JS

Jennifer S.

Founder and Creative Director

> "The platform brings together HR support, document management, employee pay visibility, and payroll-related guidance in one secure place, which has been..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379)

HC

Hayley C.

Director

> "After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___7078149)

JS

Jennifer S.

Founder and Creative Director

> "It provides strong value for money, a secure and reliable system, and a reassuring framework for managing employees, payroll considerations, and HR..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379)

Sara B.

Financial Coordinator

> "It was a little much on screen as you are not able to remove or hide any aspects of the software you won't be using from the ladder or main dashboard as..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7094485)

JF

JOHN F.

Operations Manager

> "A lot of options for the staff to use the app for holiday requests, rosters, hr files and having it in one place for staff is ideal."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7110763)

NY

Natalie Y.

CEO

> "The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916)

KH

Katy H.

HR Advisor

> "The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103576)

NY

Natalie Y.

CEO

> "Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916)

SL

Stacey L.

Director Owner

> "We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098574)

KJ

Kate J.

The boss

> "it turns out that my business is not a good fit for Bright as i have so few employees - but once that became apparent i met with \[sensitive content..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7092711)

LH

Lauren H.

General Manager - Corporate

> "sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7081728)

ST

Sheila T.

Business Support Officer

> "This resulted in payroll problems which still haven't been resolved."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105996)

LR

Louise R.

Operations Manager

> "The platform is user-friendly and provides a comprehensive range of tools that help streamline HR tasks such as absence management, holiday tracking,..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6814261)

Steve W.

Consultant

> "Initial difficulty in resolving the payroll issue we had."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7101484)

JS

Jennifer S.

Founder and Creative Director

> "I’ve especially appreciated the clarity around compliance, security, and record-keeping, which removes a lot of anxiety when managing employees correctly."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379)

NY

Natalie Y.

CEO

> "The contract terms present serious concerns regarding customer rights and fair business practices."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916)

GL

Gwyneth L.

HR Support

> "Every interaction I have had has been solution-focused, responsive, and professional. When questions arise they are handled quickly and practically with..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098419)

PK

Paula K.

Director

> "Welfare support offered to employees via phone fell short of it's offer."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6858745)

Jane S.

Business owner

> "They provide all the tools needed to run a business with ease and show genuine empathy when challenges arise."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093789)

MB

Matt B.

Director

> "A lot of settings and can be quite overwhelming unless you know where to look!"

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6811944)

John P.

Head of Corporate Services

> "Very helpful for our company to track holidays, absences and HR documents."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097853)

TB

Thea B.

CEO

> "This company tow the line of ethical business practice and should be avoided at all costs, especially if you are a small business."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6571385)

DT

Darren T.

Chief Executive Officer

> "Document management is straightforward, and the system helps keep everything organised and audit-ready."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7080134)

CD

Clare D.

General Manager

> "So much info up sometimes it is too much for one task."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6810613)

VA

Vicki A.

Finance and Corporate Services Lead

> "The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804)

NY

Natalie Y.

CEO

> "Communication and Customer Service Issues"

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916)

VA

Vicki A.

Finance and Corporate Services Lead

> "The dashboard provides a clear overview, making day-to-day management more efficient."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804)

EV

Emiliano V.

DIRECTOR

> "More user friendly for people not good with apps."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6808604)

SN

Sonum N.

Director

> "sensitive content hidden\] was fantastic and spent two sessions helping me to get all my staff set up and showing me all the features and so many great..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103184)

VR

Verified Reviewer

Managing Director

> "In short, they invoiced me and then their sales guy \[sensitive content hidden\] wanted more money and to upsell me on more services. When I declined, he..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618)

NS

Neil S.

Director

> "Its early days yet, but looking forward to using the portal and making work easer giving more time for the real challenges of getting the work coming in,"

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103743)

JV

Jolita V.

Cleaning contractor

> "I made complaint,they would blame me and wouldn't be helpful at all."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6841713)

JS

Jennifer S.

Founder and Creative Director

> "sensitive content hidden\] in particular has been extremely helpful, taking the time to explain processes clearly and making sure I felt supported rather..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379)

CR

Chris R.

Cto

> "Miss selling - product features aren’t present"

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274)

VR

Verified Reviewer

HR Business Partner

> "Ease of use, Employee records creation, saving documents and sharing it with employees for review and consent is good."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682)

CR

Chris R.

Cto

> "Abysmal customer service"

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274)

TM

Tina M.

Company Administrator

> "What we liked most about BrightHR was how intuitive and user-friendly the software already was, making it an easy decision to add the payroll function..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6816314)

CR

Chris R.

Cto

> "Awful company."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274)

CM

Carly M.

Operations Manager

> "sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas..."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105970)

VR

Verified Reviewer

Managing Director

> "I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with."

[See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618)

VR

Verified Reviewer

HR Business Partner

> "had been very kind to walk us through the portal, promptly briefing us on features and connecting us to more information."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682)

VR

Verified Reviewer

Owner

> "Is pretty expensive compared to other software"

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6242968)

JD

Jack D.

Admin

> "Performance and Speed, Learning, help, niceness of the person tom that i was chatting too, was extremely helpful"

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7108280)

GM

Garikai M.

Director

> "I am not able to search specific courses on the eLearning."

[See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___3012005)

[View Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/)

## User interface

4.40 (1,270)

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)

4.60 (178)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Paycom

Top features

39/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

BrightHR

18/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/151525/BrightHR/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to BrightHR

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BrightHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

BrightHR

-   By BrightHR
-   Located in United Kingdom
-   Founded in 2015

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