---
title: "Compare Paycom vs Connecteam 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Connecteam and Paycom based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130949-153140/Paycom-vs-Connecteam"
page_type: "comparison"
language: "en"
---

# Connecteam vs Paycom Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamPaycom2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JC

Based on [5,315 reviews](#user-reviews)

Positive

5,085

Neutral

191

Negative

39

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,399 reviews](#user-reviews)

Positive

1,211

Neutral

122

Negative

66

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 16,512 reviews from time clock software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Not enough reviews

Feature ratings

Clock In/Out

4.7

Employee Time Tracking

4.7

Timesheet Management

4.6

Mobile Access

4.7

Payroll Reporting

\--

82%Fit

High performer

Feature ratings

Clock In/Out

5.0

Employee Time Tracking

4.6

Timesheet Management

4.5

Mobile Access

4.6

Payroll Reporting

4.5

User satisfaction

User satisfaction

4.6

User reviews[5,315](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

## User reviews

Pros & cons

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

BF

Bethany F.

Executive Director

> "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

AM

Amy M.

Owner

> "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

BG

Britany G.

Human Resource Manager

> "Time off - Not being able to see who else is off in the same view of a leave request and inability to block a date when too many staff request off for the same date."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7180977)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

KO

Krysti O.

Program Director

> "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

TS

Tannya S.

Vice President

> "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092)

AB

Allison B.

Executive Director

> "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KV

Keely V.

Creative Operations

> "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847)

BG

Britany G.

Human Resource Manager

> "Schedule view: the hours do not update in the schedule view if staff work over their scheduled time making it difficult to detect overtime."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7180977)

KO

Krysti O.

Program Director

> "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

AM

Amy M.

Owner

> "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

AS

Anthony S.

CIO

> "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900)

ER

Ethan R.

office staff

> "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084)

LW

Lindsay W.

Operations Manager

> "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

AB

Amelia B.

Operations Manager

> "I've had a generally positive experience with Connecteam, using it regularly to manage my team's workflow and communication. While it's not perfect, the platform has streamlined many processes..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7186860)

CK

Connie K.

Accounting Administrator

> "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

JA

Jonathan A.

Project Manager

> "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

KS

Karen S.

RGV Director

> "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487)

MM

Michael M.

Owner

> "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417)

KF

Kandace F.

Operations Manager

> "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

BG

Britany G.

Human Resource Manager

> "Being able to complete a good amount of on boarding through connecteam and incorporating forms through on boarding and updates is nice to have everything in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7180977)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

RN

Rykki N.

Director

> "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443)

HE

Hazen E.

President

> "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

KF

Kandace F.

Operations Manager

> "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

RF

Ryan F.

Customer Service

> "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

CB

Cole B.

General Manager-Woodinville

> "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

WR

Wilhmenia R.

Manager

> "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249)

RS

Radha S.

Legal Assistant

> "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

SA

Stephanie A.

Director of Nursing

> "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478)

JE

Jamie E.

COO

> "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

RS

Radha S.

Legal Assistant

> "Designed for frontline workers – The mobile‑first design makes it very accessible for employees who don’t work at a desk, with everything easy to access from a phone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

AM

Andrea M.

National Sales Manager

> "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995)

DS

Darren S.

Senior Safety Advisor

> "Our applications are getting more complicated and the current forms are limiting our ability to expand the forms. If one of our employees submits a report they do not have access to it in the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6773893)

PF

Patricia F.

Director of Finance and Administration

> "The platform has been helpful for tracking employee time by specific jobs, which has improved our job costing accuracy."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7159828)

AF

Albert F.

Talent Manager

> "My least favorite part is when making schedules, the system doesn't automatically asssume the next day when duplicating shifts, so you have to go in manually to change dates after duplicating."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804587)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

AJ

Amy J.

Youth Services Supervisor

> "So, I went to reject one request and didn't realize it had done so and moved on to the next request, so I clicked reject on the next one without realizing it had changed."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

MR

Michelle R.

Controller

> "Having the ability to export necessary fields into our payroll program helps streamline our payroll process."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7171493)

MFC

Ming Fung C.

Design Director

> "The sick leave or annual leave caculation system and application system are not finished."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136795)

SC

Salest C.

Director

> "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634)

EB

Emilee B.

Operations Manager

> "I have to have certain jobs and departments set up in ADP a certain way to make payroll run smoothly, and Connecteam jobs & sub jobs don't correlate properly for me to smoothly export the data..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6786106)

RA

Rob A.

Owner

> "The service provides me with tools to track my employees time at no cost which is important to me."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132311)

EK

Erin K.

Medical coordinator

> "Wish there was a better way to duplicate/copy a scheduled event (along with the same attached notes) to another date. When I get logged out of the site, it requires me to use a code from my..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804806)

YAG

Yazmin Araceli G.

ADMIN

> "The system provides easy access to timesheets and allows employees to efficiently submit time-off requests.”"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7122540)

FL

FLOR L.

CEO

> "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942)

EC

Emily C.

Business Manager

> "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912)

JS

Jesse S.

Owner

> "The app has some silly things that need to be updated like the outdated keyboard API for the iOS app. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154958)

CW

Caitie W.

General Manager

> "Overall, I enjoy connecteam and it works well for employee time sheet and time off management as well as daily KPI forms."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7115658)

GS

Gayle S.

Director of Finance

> "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

WM

Will M.

Staffing Coordinator

> "Overall, I would recommend Connecteam to any small to medium organization; it will help you grow in efficiency and provide the highest quality HR tools for the price, hands down. And now is the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7140194)

LS

Lauren S.

Operations Manager

> "One specific thing I don't like about the app is that users cannot edit their clock out time when they clock out outside of the geofence, meaning administrators have to manually change their time..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6771178)

JS

Jatinder S.

Clinic Manager

> "Easy tracking of staff hours and option of getting the place of clock-in and clock-out is also a huge help."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7147290)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JM

Josh M.

Post Harvest Manager

> "great functionality for our small team, intuitive use overall and the kiosk option on our tablet made the transition really easy."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428)

SW

STACEY W.

Accounting Manager

> "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457)

GD

Giorgio D.

Admin and gallery curator

> "The user in your face is phenomenal and I love that there’s options for Geo tracking, whether that be something you choose to use or decide not to, depending on a company’s needs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879926)

HM

Hala M.

Boutique lead

> "I also find it annoying that I have to switch between user view and the other view to have capabilities that I wish were on one page, not two."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7034245)

RH

Rebecca H.

Church Administrator

> "Connecteam allows us to be able to implement something for "everyone", but also make adjustments at the individual level as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6870989)

MT

Melissa T.

Owner

> "The thing I like least about Connecteam is the way the plans are set up. While you can customize your experience, the way you are able to customize may not suit the needs of a business entirely."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6759341)

AG

Anna G.

Libraries Supervisor

> "Their product is not designed for my use case but it's so customizable that I am able to make it work really well for what I need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6673409)

DM

Dan M.

Owner

> "I wish the date formats are definitely were more customizable for US used, it can tend to be confusing."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062693)

GK

Grace K.

HR Manager

> "It was able to bridge a gap in our business that we had previously not been able to fill with other platforms."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7058544)

SE

Stevie E.

Dog walker

> "I was expecting it to have different integrations with Quickbooks and only realised upon using the program that it wasn’t quite what I expected."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077753)

AH

Alexander H.

Sales and Logistics Coordinator

> "It offers a variety of ways to be connected and house valuable information for our organization."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6751073)

SW

Savannah W.

Checker

> "Sometimes it has connection issues when uploading a lot of pictures for a job and I have to sit there for a while to wait for it."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6858487)

JC

Jezreel C.

Cook

> "Using Connecteam is the most fastest and reliable way to connect with my coworkers/managers."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6764023)

NH

Neil H.

Franchise Owner

> "We use Gusto and have tried several times to connect it, but contractor vs W2 does not connect well to Gusto."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810896)

CC

Carrie C.

Office Manager

> "We were manually adding up hours and connecteam has made that a breeze now."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6866839)

CJ

Chris J.

Director

> "The program integration with quickbooks does not bring over reg and overtime hours."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6739973)

CM

Carmin M.

Off-Shore Team Leader

> "Connecteam has been an incredibly powerful tool, combining what previously had been numerous different platforms into one convenient, easy to use option."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151030)

WR

Wilhmenia R.

Manager

> "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249)

MM

Miguel M.

Admin

> "From the very first use, everything feels natural and easy to navigate, which has significantly improved our productivity and collaboration."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7130842)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KW

Kevin W.

COO

> "the team are easy to deal with, the product navigation could be simplified however"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7129920)

RK

Richard K.

COO

> "Navigation can be tricky, and adding a Zapier bridge to connect with outside applications is not an easy process. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148506)

NK

Natalie K.

HR. Assistant

> "Important documents are saved and it is easy to navigate and understand."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7147008)

HA

Heliette A.

Operations Director

> "Some features can feel not as intuitive as expected, which occasionally makes navigation or setup less efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7139163)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

JE

Jamie E.

COO

> "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

CD

Chris D.

Director of Parks

> "The customer support is responsive, accessible in a number of ways, and the follow up to ensure quality results provides a top notch experience."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137975)

AD

Angel D.

Addiction counselor

> "This can make it difficult to balance everything and still feel fully present with clients."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113061)

EC

Emily C.

Business Manager

> "Customer support has been responsive and helpful whenever questions come up. While there is a bit of a learning curve when setting up some of the more advanced features, the resources and..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912)

BL

Becca L.

Studio Manager

> "Service can be a factor - we service mountain areas so there is sometimes difficulty puling up shift notes or being able to communicate with team members in the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6674655)

JR

Justin R.

Owner

> "Their expertise in streamlining operations, enhancing customer engagement, and integrating digital tools has significantly improved our workflow."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6738603)

LD

Lisa D.

Office Manager

> "Customer support response times can also vary, leading to delays when urgent issues arise."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7099321)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

JH

Jessica H.

Business Operations Manager

> "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

JH

Jessica H.

Business Operations Manager

> "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

SOS

Sandra Ochoa S.

Generalist

> "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

David C.

CEO

> "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

CW

Carla W.

Human Resources Director

> "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

RC

Ruth C.

HRIS Manager

> "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

JR

Jordan R.

Controller

> "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

Angie M.

Talent Acquisition Specialist

> "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

RC

Ruth C.

HRIS Manager

> "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

TF

Tess F.

Payroll Professional

> "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Angie M.

Talent Acquisition Specialist

> "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AL

Alejandra L.

Onboarding and Admin

> "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AC

Amy C.

HR Generalist Payroll

> "Mainly the position management part can be frustrating since it doesn't seem to pass information through it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CW

Carla W.

Human Resources Director

> "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

RK

Robert K.

CEO

> "Their help screens and videos are much better than Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

CB

Cherilyn B.

CFO

> "However, the complete functionality isn’t actualized because of set up."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771)

TE

TAWNYA E.

Senior HR Generalist

> "Also, the new landing page is AWESOME!"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

SOS

Sandra Ochoa S.

Generalist

> "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

JM

Josh M.

SR HR Manager

> "The lack of integration is painful."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752)

CC

Carolina C.

HR Manager

> "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

OB

Ona B.

Human Resources Manager

> "It not only can "take you there," it can provide tutorials as well."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120)

AK

Allyson K.

HR Manager

> "The system is complicated."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797)

MR

Michelle R.

Human Resource Manager

> "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

LP

Loretta P.

Assistant Director of Finance

> "It is hard to find exactly what I need. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809)

RB

Ruby B.

HR Director

> "Paycom is very user friendly and I love that anyone can help with issues or questions"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

KK

Karen K.

CHRO

> "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

## User interface

4.64 (5,315)

4.40 (1,399)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

AI Copilot

207

Important

Alerts/Notifications

150

Important

API

120

Important

Connecteam

35/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

Paycom

35/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

### Recognition

Connecteam is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Time Clock Software (2022) 

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

## Popular Comparisons

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4.4

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Contact vendor for pricing

Price

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4.4

Features

4.8

4.4

Ease of Use

4.9

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[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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$0/month

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4.6

4.7

Ease of Use

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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4.5

Features

4.7

4.7

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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4.7

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Price

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4.4

Features

4.3

4.4

Ease of Use

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[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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Contact vendor for pricing

4.5

Features

4.2

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/133745-153140/Paycor-Perform-vs-Connecteam)

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Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

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