# Paycom vs ADP Workforce Now: Features and Cost Comparison 2026 | Capterra > Paycom vs ADP Workforce Now: Which payroll tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow --- # Paycom vs ADP Workforce Now Features and Cost Comparison Last updated May 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomADP Workforce Now2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1270)](https://www.capterra.com/p/130949/Paycom/reviews/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1270)](https://www.capterra.com/p/130949/Paycom/reviews/) [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [1,270 reviews](https://www.capterra.com/p/130949/Paycom/reviews/) Positive 1,100 Neutral 108 Negative 62 Positive 1,100 Neutral 108 Negative 62 Reviews Sentiment Based on [7,197 reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Positive 6,337 Neutral 659 Negative 201 Positive 6,337 Neutral 659 Negative 201 Best for (according to reviews) - **Business size**: Small businesses account for 54% of reviews (585), suggesting strong market traction among smaller organizations, with midsize (29%) and enterprise (12%) also represented. - **Industry**: Hospital & health care, non-profit management, and health/wellness/fitness together comprise 19% of reviews, indicating diverse adoption across these sectors. - **Use cases**: Payroll (70%), time clock (51%), and human resources (39%) are the primary functions, highlighting a focus on workforce and payroll management. Best for (according to reviews) - **Business size**: Small businesses account for 3,681 reviews (52%), demonstrating broad uptake among this segment, with midsize and enterprise users contributing 24% and 18% of reviews respectively. - **Industry**: Hospital & health care, computer software, and non-profit management together represent 15% of reviews, indicating usage across diverse sectors without a single dominant industry. - **Use cases**: Payroll (61%), human resources (20%), and employee vacation & PTO tracking (18%) are primary functions, reflecting a focus on core HR and payroll management needs. ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict Paycom Paycom users find it well-suited for organizations seeking an all-in-one platform that combines payroll, HR, and employee management, appreciating its customizable payroll reporting and ease of use for small businesses and non-profits. Reviewers value its affordability and flexibility, though they mention occasional interface glitches and the potential for extra costs with additional features. ADP Workforce Now ADP Workforce Now reviewers say it is ideal for businesses needing comprehensive payroll and employee management with strong integration capabilities and reliable tax compliance. Users appreciate its intuitive interface, detailed tracking, and efficient reporting, noting that it is especially valuable for larger organizations despite higher costs and occasional complexity in navigation and reporting. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Beyond cost, assessing the specific features and benefits of Paycom and ADP Workforce Now within the payroll space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 66,613 reviews from Payroll users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Paycom 82%Fit Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Payroll Reporting 4.5 Tax Compliance 4.3 ADP Workforce Now 87%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Payroll Reporting 4.6 Tax Compliance 4.6 Payroll Management 4.6 (389) 4.6 (1139) Paycom users appreciate the ease and accuracy of its payroll management features, noting the helpful warnings and the ability to review and approve paychecks before processing. They find the system user-friendly and efficient, though some users mention the need for more guidance without extra fees. ADP Workforce Now users value its intuitive interface and the ability to access pay stubs and payroll information easily. They appreciate the detailed tracking and reporting features, though some users find the setup complex. Overall, users find Paycom easy to use and accurate, while they value ADP Workforce Now for its intuitive interface and detailed tracking features. Direct Deposit 4.8 (271) 4.8 (829) Paycom users find the direct deposit feature convenient and easy to set up, appreciating the ability to manage multiple accounts and the timely processing of deposits. They mention occasional issues with timely deposits during launch and the need for wire transfers for small businesses. ADP Workforce Now users highlight the ease of setting up direct deposits and the ability to split deposits into multiple accounts. They appreciate the system's error-checking capabilities and the convenience of accessing pay stubs and tax information. In general, users find Paycom's direct deposit feature user-friendly and efficient, while they value ADP Workforce Now for its error-checking and multiple account management capabilities. Payroll Reporting 4.5 (264) 4.6 (782) Paycom users appreciate the flexibility and variety of payroll reports available, though some users find the reports complicated to create and access. They value the detailed and customizable reporting options, which they say aid in managing payroll expenses and compliance. ADP Workforce Now users find the payroll reporting feature clear and easy to use, appreciating the helpful visuals and timely notifications. They appreciate the ability to customize reports and the system's efficiency in generating necessary documentation. In summary, users value Paycom for its customizable and detailed reporting options, while they find ADP Workforce Now's reporting feature clear, efficient, and user-friendly. Tax Compliance 4.3 (143) 4.6 (627) Paycom users appreciate the support provided for tax compliance, including monitoring withholdings and ensuring timely filings. They mention occasional issues with tax handling and the need for additional support for complex tax situations. ADP Workforce Now users find the tax compliance feature reliable and easy to use, appreciating the ability to access and edit tax documents and the system's accuracy in handling tax deductions. They value the convenience of having all tax-related information in one place. Overall, users find Paycom supportive in managing tax compliance, while they value ADP Workforce Now for its reliability and ease of use in handling tax-related tasks. ## Pricing comparison ### Starting prices Paycom Contact vendor for pricing ADP Workforce Now Contact vendor for pricing ### Value-for-money analysis 4.3 (1270) 4.2 (7197) A dive into reviewer perceptions about the value for money of both Paycom and ADP Workforce Now demonstrates that Paycom reviewers consider it to offer good customization and flexibility at a reasonable cost, while ADP Workforce Now reviewers comment on its comprehensive features and efficiency despite higher costs. Reviewers find that Paycom offers good value for money, particularly for small businesses and non-profits, citing its affordability and customization options. They appreciate the platform's ease of use and the ability to maintain payroll records efficiently. However, some users mention that additional features and modules can be costly, and there are occasional issues with hidden fees and overbilling. When it comes to ADP Workforce Now, reviewers highlight its comprehensive features and reliability, noting that it can save time and resources for businesses. They appreciate the platform's ability to integrate well with other software and its reasonable cost for larger companies. However, some users report that the pricing can be high, especially for smaller businesses, and there are additional costs for modules and features. ## How does the user experience compare on Paycom vs ADP Workforce Now? ### Overall rating 4.4 (1270) 4.4 (7197) ### User interface Paycom ADP Workforce Now ### Customer service and support Paycom Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ADP Workforce Now Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Paycom vs ADP Workforce Now When it comes to payroll tools, Paycom and ADP Workforce Now are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Paycom and ADP Workforce Now to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Paycom for its comprehensive employee management, payroll processing, and HR management capabilities. They value the all-in-one platform that consolidates various functions, making it easier to manage employee data, payroll, and HR tasks efficiently. At the same time, ADP Workforce Now users highlight its robust payroll management, employee management, and pay stubs features. They find the platform user-friendly and effective in streamlining payroll, benefits, and time tracking, which enhances overall efficiency. However, when it comes to cons, Paycom users report issues with resolution, user interface design, and reporting. They mention frequent glitches and a cumbersome interface. Meanwhile, ADP Workforce Now users face challenges with reporting, navigation, and updates. They note that the reporting tools can be complex and navigating the platform can be cumbersome. \[[2](#source-item-2)\] Pros Paycom LB Lindsey B HR AssistantHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice.“ February 26, 2026 SS Susan S Benefit SpecialistHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy.“ April 23, 2026 ADP Workforce Now HD Haley D Accounting AdminMedical Practice, 501 - 1,000 employeesUsed the software for: Less than 6 months. “ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one centralized platform.“ March 2, 2026 SQ Samantha Q HR ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and employee data integrated in one system.“ November 12, 2025 Cons Paycom TC Tiffany C Employee Engagement SpecialistConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place again, which can be frustrating and time-consuming.“ April 9, 2026 LC Lisa C Onboarding ManagerOutsourcing/Offshoring, 201 - 500 employeesUsed the software for: More than 2 years. “Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull Administrator IPs over identified as Employee IPs).“ April 30, 2026 ADP Workforce Now DY Diana Y Former HR Specialist. No longer with Summit.Marketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a call-back. And sometimes, the call-backs would tell you that You needed to be re-directed to a different area for resolution so that only increased frustration and delay.“ January 8, 2026 DH Denise H ParalegalLegal Services, 201 - 500 employeesUsed the software for: More than 2 years. “The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with my type of mobile device“ January 8, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from payroll software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Paycom and ADP Workforce Now? Talk to a Capterra advisor for free and get results within 15 minutes. 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