# Compare Paycom vs Ease 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paycom and Ease based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130949-156433/Paycom-vs-EaseCentral --- # Paycom vs Ease Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomEase2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,280)](https://www.capterra.com/p/130949/Paycom/reviews/) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,280)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,109 Neutral 109 Negative 62 [## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [173 reviews](#user-reviews) Positive 155 Neutral 12 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,213 reviews from benefits administration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Not enough reviews Feature ratings Payroll Management 4.6 Online Benefits Enrollment 4.5 Health Insurance Administration 4.3 Employee Database 4.4 Employee Benefits Administration 4.0 76%Fit High performer Feature ratings Payroll Management 3.2 Online Benefits Enrollment 4.3 Health Insurance Administration 4.1 Employee Database 4.7 Employee Benefits Administration 4.2 User satisfaction User satisfaction 4.4 User reviews[1,280](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.5 User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. Best for Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes. ## User reviews Pros & cons LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) Kimberly L. Human Resources Generalist > "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and asked..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) CB Chelsea B. Director > "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) VR Verified Reviewer Executive > "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) MJ Meredith J. Payroll and Benefits Administrator > "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) VR Verified Reviewer Department Manager > "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Karina M. HR Specialist > "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) RE Rose E. Administrative Assistant > "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) VR Verified Reviewer Department Manager > "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) MG Mike G. CPO > "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181) AE Ashley E. Administrative Coordinator > "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) EG Elizabeth G. HRIS Manager > "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) KP KELLY P. General Manager > "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) AH Anna H. consultant > "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668) GO Gabriel O. People Manager > "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in of..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) KH Kelley H. Manager of Payroll and HR > "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NS Natasha S. Executive Director of Human Resources > "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692) VR Verified Reviewer Support Operations > "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) CS Charles S. Photo Lot Tech > "The application sometimes needs to reset because it freezes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521) CD Chandru D. Assistant Manager Payroll > "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) SC Sybil C. Payroll Manager > "The new AI feature facilitates fast information that can be useful when I'm in a hurry." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032) VT Valerie T. Specialist > "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043) JS Jack S. Finance Director > "The automation helps reduce errors and saves time during payroll cycles." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717) JC Jeanine C. HR Payroll Coordinator > "I am often overwhelmed by the amount of features and regularly unsure of what each function does. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707) LW Latisha W. Community Health Navigator > "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735) RP Rebekah P. HR Manager > "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) Steven M. system technique > "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032) JM Jocelyn M. Partner > "The training portal is atrocious along with leave management." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514) LB Lindsey B. HR Director > "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858) VR Verified Reviewer VP of People > "I also don't understand the lack of ability to get an invoice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) KH Kennedy H. HR Manager > "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015) CT Callie T. Sr. HR Manager > "We did not have an integration set up with our payroll provider that caused additional manual work." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) HR Haley R. Member Engagement Specialist > "The various sections were well organized and clear to understand." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113) MB Michelle B. HR Manager > "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642) CR Cynthia R. Client Service Director > "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662) MH Maria H. CEO > "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) CT Callie T. Sr. HR Manager > "Everything was pleasant and we never had complaints or technical problems within the company." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) AK Anne K. President > "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) PA Pamela A. EB Senior Account Manager > "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) MM Michael M. VP of Operations > "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) Steve M. VP, Product and Customer Satisfaction > "The online benefits enrollment is geared to allow e-signing and it does this job well enough." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011) Spencer N. Producer > "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448) ES Elizabeth S. Benefit Account Consultant > "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175) TE Tiffany E. Lead Ben Admin System Specialist > "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447) RP Ruby P. Office Mgr > "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826) SN Stephen N. Director, Employee Benefits > "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) MT Madison T. Benefits Administrator > "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625) ND Nancy D. Operations Manager > "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) TB Tiler B. Office Admin > "I love how easy it is to use for signing up benefits." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128) ND Nancy D. Operations Manager > "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) HE Hisham E. CEO > "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) AK Anne K. President > "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) SF Shanel F. HR > "Very user friendly" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297) MF Michael F. Broker > "Weak product at the most critical parts (carrier connections), with very poor customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) KO Katie O. Vice President of Human Resources > "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539) PA Pamela A. EB Senior Account Manager > "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) GN Gloria N. HR Manager > "Ease takes my suggestions for any type of improvement into consideration and is great on customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248) Susan K. Enrollment Manager > "The carrier connections are not as extensive as some other Ben admin systems" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) HE Hisham E. CEO > "Simplicity of navigating through the software and the onboarding process is truly excellent." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) NO Noah O. Principal > "We basically had to axe our contract with Ease because they could not provide timely support or keep their word." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) MH Maria H. CEO > "Integration with our business was seamless and had the tools we needed to set up our business and clients for success." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) JT James T. OWNER > "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379) SN Stephen N. Director, Employee Benefits > "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) AS Aida S. Broker/principal > "Even when running tests there are scenarios that come up that end up in errors. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) RG Regina G. Senior Account Manager > "We have no issues with setting up new clients and maintaining our clients renewals each year." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) MH Maria H. CEO > "Ease's support area is bare and rarely provides solutions. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) JS Julie S. Account Executive > "Ease is a multifunctional tool that helps with all aspects of having employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680) MH Maria H. CEO > "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) Susan K. Enrollment Manager > "The simple and quick setup process to add a new benefit offering or even a new client." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) CS Carol S. Account Manager > "The hardest part is getting clients, and their employees, to adopt and use the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551) AS Andy S. Benefit Consultant > "It works for what we need on a new group for online ben admin." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353) NO Noah O. Principal > "We also had issues with their sales team constantly nudging us to upgrade." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) Victoria W. Account Executive > "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508) AS Aida S. Broker/principal > "The back-end setup can be complicated and time-consuming." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) KW Kay W. Account Manager > "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211) MM Michael M. VP of Operations > "It literally has taken months to get a couple of the problems fixed." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) PJ Peggy J. Agent > "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) MF Michael F. Broker > "EASE charges a lot for a product that hurts brokers." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) PJ Peggy J. Agent > "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) JS Jeff S. President > "COMPLICATED, lacking features, PRICING." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085) PR Paul R. Client Solutions Executive > "Looking up benefits, employees, and rollout is a breeze with the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222) TB Tyler B. Owner > "At the end of the day EASE simply never delivered a usable platform." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416) RG Regina G. Senior Account Manager > "We handle most our our clients benefits administration in Ease and it is a user friendly system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) CC Craig C. Principal > "Lack of ala-cart pricing." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357) MM Michael M. VP of Operations > "Ease has a sizeable array to choose from and I have always been able to find what I need. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) AS Aida S. Broker/principal > "Training is poor on the product." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) RV Robert V. Employee Benefit Advisor > "I like that you can easily set up and deploy groups. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539) PP Parrish P. Agency Owner/Broker > "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851) JP Joanne P. Sales Assistant > "So easy to conduct enrollments and keep health information confidential. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509) BW Bill W. President > "The main issue that I find with the software is that it does not connect with my insurance companies. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142) JJ Jeanne J. Benefits Consultant > "By far Ease maintains to best Support Teams for any product that I have used. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416) HS HANNAH S. Customer Success Manager > "Not sure I'd be able to identify any cons from a user (non-administrative) perspective." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606) SL Silvia L. Account Executive > "All of the company benefits are also in one place and easy to access." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3745123) SF Steven F. Dance Teacher > "I recently had a virus on my PC." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944) MG Madison G. Benefits and HRIS Specialist > "Additionally, the reports are extremely helpful for pulling censuses and deductions amounts." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3132394) KG Kimberly G. Customer Service > "Support is not always helpful." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254) [View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/) ## User interface 4.41 (1,280) [Ease](https://www.capterra.com/p/156433/EaseCentral/) 4.49 (173) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Paycom Top features 50/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/130949/Paycom/#features) Ease 27/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/156433/EaseCentral/#features) ### Recognition Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ease Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Ease - By Enrollease - Located in United States - Founded in 2015 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,280)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full 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