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Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.
Post-Acute Care Industry: Home care, home health, and hospice agencies, skilled nursing and long-term care facilities, assisted living, independent living, retirement or senior living communities.
The fact that our "hire to fire" process is completely seamless in Paycom is a huge win. My dedicated specialist is there with me every step of the way from small questions to big issues.
Some of my staff have complained about the software not working correctly when downloaded as an application on their phones.
Paycom has been super easy to use in the few months since starting with it. I love that it has an easy to use app and login.
Outdated and clunky, unintuitive. And the worst thing is the account management.
The Implementation Specialist at all employers were knowledgeable, professional, courteous, attentive to the employer needs, accessible, and caring spirit.
I dislike that it has almost to many options of things to do.
The ease of time/payroll management for our internal employees, contract employees and clients are primary benefits to our team. Annual benefits enrollment is a huge plus as well.
I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.
Its user-friendly interface, combined with its comprehensive features and supportive resources, makes it an invaluable tool for navigating the complexities of HR management with confidence and ease.
I asked them to correct it and it was never fixed. One of my employees was missing a day of pay on every paycheck and no one could tell me why.
Overall website and software is not complicated to maneuver through. Their help center option is wonderful, can always locate what I have needed to research, instructions are easy to understand.
They warn me when there will be any down time and it's not often and it's during low-use time and only for a short time.
You can run your own custom reports. The costumer support is wonderful, a pleasure to work with.
Finding reports to run is sometimes difficult due to the sheer number of reports that they offer. May need more description of each report.
The customer service and the overall ease of use are wonderful. Viventium is a great addition to our growing company.
Limited levels of authorization and access. For instance, If I want to have an employee enter W-4 information but not have access to view wages, that's not possible.
Dejiana R.: Hi, my name is Dejiana. I'm the CEO of BBO LLC. I have about 10 people in my camp. And the rating I would give for Paycom is a four. I use Paycom to make sure that all my employees know what time they need to come in, clock out. I can send them little messages through the app so the whole camp will get the messages. It keeps me pretty organized with everybody because I'm not good on paper. I'm better on the phone. So, Paycom helps me with at least the live app so that everybody knows what we're doing at what time. I like that it's easy for my employees to use. They can personalize it with their name, number, and the picture because we're like a fun camp, so we got to make sure that everybody can be uniquely themselves. It gives you that personal effect while it's still being an employee app, so I like it. Well, the only thing that I would say I might dislike is it was hard for me to set it up by myself. So I had to have a couple of my employees help me because, like I said, I'm not a technology person. I just know how to text real fast. So, I would say the setup is not for a beginner, but it's not too hard if you have somebody that knows what they're doing.
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Paycom
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