--- title: "Compare Paycom vs Knit 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paycom and Knit based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130949-161597/Paycom-vs-Knit" page_type: "comparison" language: "en" --- # Paycom vs Knit Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomKnit2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) [Knit](https://www.capterra.com/p/161597/Knit/)[4.7 (141)](https://www.capterra.com/p/161597/Knit/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,399 reviews](#user-reviews) Positive 1,211 Neutral 122 Negative 66 [## Knit](https://www.capterra.com/p/161597/Knit/)[4.7 (141)](https://www.capterra.com/p/161597/Knit/reviews/) Starting Price $6.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [141 reviews](#user-reviews) Positive 136 Neutral 2 Negative 3 ## Summary * * * Key features rated by users Features selected based on 15,759 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings Direct Deposit 4.8 Employee Database 4.4 Data Import/Export 4.0 Mobile Access 4.6 Multi-Country 5.0 70%Fit Missing features Feature ratings Direct Deposit 4.8 Employee Database 4.6 Data Import/Export 3.7 Mobile Access NA Multi-Country 4.4 User satisfaction User satisfaction 4.4 User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 User satisfaction 4.7 User reviews[141](https://www.capterra.com/p/161597/Knit/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $6Other, Per Month - Free version - Free trial Best for Best for Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Best for Knit's Payroll and HR platform are ideal for startups, small-to-medium sized businesses, as well as accountants and bookkeepers managing their own book of business. ## User reviews Pros & cons HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) Kimberly L. Human Resources Generalist > "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) JH Jessica H. Business Operations Manager > "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) Brandie J. Finance Operations Manager > "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) CH Celia H. Director of Workforce Training, Planning, and Development > "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683) GW Grace W. HR Administrator > "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) TE TAWNYA E. Senior HR Generalist > "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) GW Grace W. HR Administrator > "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) JH Jessica H. Business Operations Manager > "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) SOS Sandra Ochoa S. Generalist > "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) David C. CEO > "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Executive > "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823) CW Carla W. Human Resources Director > "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) RC Ruth C. HRIS Manager > "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) JR Jordan R. Controller > "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) Angie M. Talent Acquisition Specialist > "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) KH Kaylyn H. Assistant HR Manager > "The performance management module cannot be customized to fit our current needs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) RC Ruth C. HRIS Manager > "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AG Adelle G. HR Assistant > "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) RS Ryan S. Accounting > "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140) TF Tess F. Payroll Professional > "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) Angie M. Talent Acquisition Specialist > "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) CC Claudette C. Owner > "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) Ayushmaan K. Payroll Specialist > "Occasionally, the system can be a bit slow, especially during peak payroll periods." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AT Anne T. Payroll Specialist > "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) MR Melinda R. HR Generalist > "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AL Alejandra L. Onboarding and Admin > "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) CJ Connie J. Senior Director > "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615) AC Amy C. HR Generalist Payroll > "Mainly the position management part can be frustrating since it doesn't seem to pass information through it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) CW Carla W. Human Resources Director > "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) VR Verified Reviewer Department Manager > "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) RK Robert K. CEO > "Their help screens and videos are much better than Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868) CB Cherilyn B. CFO > "However, the complete functionality isn’t actualized because of set up." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771) TE TAWNYA E. Senior HR Generalist > "Also, the new landing page is AWESOME!" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) JH Josh H. Director of Training > "There is not much that is available (e.g., 401k integration)." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033) SOS Sandra Ochoa S. Generalist > "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) RP Rebekah P. HR Manager > "lack of playing well with others aka integrations." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LT Lucinda T. Executive Director > "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267) JM Josh M. SR HR Manager > "The lack of integration is painful." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752) CC Carolina C. HR Manager > "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) OB Ona B. Human Resources Manager > "It not only can "take you there," it can provide tutorials as well." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120) AK Allyson K. HR Manager > "The system is complicated." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797) MR Michelle R. Human Resource Manager > "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) LP Loretta P. Assistant Director of Finance > "It is hard to find exactly what I need. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809) RB Ruby B. HR Director > "Paycom is very user friendly and I love that anyone can help with issues or questions" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) KK Karen K. CHRO > "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) KK Kassidy K. Chiropractor > "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) KM Kaylee M. Director > "Not only will they issue T4s and ROEs directly to the appropriate authorities (not available with QuickBooks payroll and..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6632906) MB Mike B. MANAGER > "The fact that we signed on to Knit and they started inputting our information to get set up and then they ghosted our..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6626412) MD Michael D. Managing Partner > "The software keeps us organized with all our HR needs and runs payroll for us in autopilot." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6627493) NS Nathan S. owner > "They told me wrong information, and ended up leading me down the wrong path for submitting payroll, and then they left me..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6863624) NL Nathalie L. Head of Marketing and HR > "It was easy to track Paid Time Off requests, and my employees could easily get a copy of the documents they needed at the..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6639416) AA Andrea A. Operations Manager > "It is hard to get detailed information online with more intricate questions." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6647076) NL Nathalie L. Head of Marketing and HR > "It really is a solid solution and it doesn't feel like anything is missing, or like anything is clunky which is really..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6639416) Brent K. President > "Have had a frustrating time getting some reports (Vacation IIR) - reports I had in Quickbooks 2008..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6626441) NL Nathalie L. Head of Marketing and HR > "I think it covered all of the bases, the support was great when I needed help, and it's been great to be able to use it..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6639416) VR Verified Reviewer Construction > "Lots of glitchyness generating reports. " [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6863241) GM Gina M. Payroll Manager > "Year end processing is also very straight forward and I absolutely love the reminder emails for payroll processing this is..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6648873) NS Nathan S. owner > "Just one issue after another, and often the "support" team were the ones causing issues. " [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6863624) MT Matt T. Accountant > "Having multiple available wage rates was absolutely necessary for this company and it was a great help." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6656307) MH Mark H. Principal > "Slow for running larger payrolls, limited reporting options and have to manipulate in Excel" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6095156) LG Laurel G. Manager > "Once it was all set up, it made bi-weekly payroll processing a breeze!" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6626523) MB Mike B. MANAGER > "Very poor, would not recommend to anyone in good conscience." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6626412) RC Romeo C. President > "It's one less thing I have to worry about and the time off/vacation tool is an added bonus." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6626407) VR Verified Reviewer Construction > "Frustrating! " [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6863241) CD Curtis D. Owner > "Good system for small businesses and good options for payment." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6637359) TM Taryn M. Office Manager > "Employee use is tricky, They never understand how to login or view stub" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6095789) MM Melinda M. Director > "Knit is very intuitive and easy to use, as well as aesthetically pleasing to look at (which seems to be rare in the world..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6626853) JK Jenna K. Owner > "The tax forms for staff seem to be a bit confusing for all people to upload." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___4418574) MT Matt T. Accountant > "It was easy to input historical year data as we switched mid-year." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6656307) MB Maxine B. Bookkeeper > "We were unable to use Knit for this complex payroll" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___4303635) DH Deb H. President > "We love that we can easily assist our clients in paying their employees while keeping those clients 100% compliant with..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6094545) MM Mark M. Head of School > "The ability to add signatures to and upload documents is a bit buggy at the moment." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___3180853) AE Abdul E. CPA > "The automation in there is very handy for business owners who can't spend too much time on administrative tasks such as..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6094678) Ryan H. Partner > "There aren't that many integrations yet, for instance time tracking connections are weak." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___3319061) AE Abdul E. CPA > "Integration with other platforms (quickbooks, for example) is very handy as well and saved much time for payroll reporting." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6094678) GB Gurcharn B. Lead Designer > "Can have some issues with switching bank deposit information" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___3258167) DH Deb H. President > "The support is great, with answers usually within a few hours if done by email and someone answers the phone if time is of..." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6094545) BKB Bipin Kumar B. Finance Coordinator > "Setting up WorkSafeNB payments in New Brunswick was slightly cumbersome and had to contact the support team to complete it." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___3060416) LP Lindsay P. Owner > "Using Knit has made it easy to onboard and offboard" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6631508) Ryan H. Partner > "There aren't that many integrations yet, for instance time tracking connections are weak." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___3319061) BR Brandon R. Owner > "It's been great, I enjoy that I don't have to do the CRA reporting myself" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6628182) AA Andrea A. Operations Manager > "It is hard to get detailed information online with more intricate questions." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6647076) MB Mary B. Director Operations > "Ease of use and price point for the scale of our business." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6633010) NS Nathan S. owner > "Just one issue after another, and often the "support" team were the ones causing issues. " [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6863624) MB Michael B. Executive Officer > "limited experience with Knit but seems reliable and mostly user friendly" [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___6647157) BKB Bipin Kumar B. Finance Coordinator > "Setting up WorkSafeNB payments in New Brunswick was slightly cumbersome and had to contact the support team to complete it." [See full review](https://www.capterra.com/p/161597/Knit/#Capterra___3060416) [View Reviews](https://www.capterra.com/p/161597/Knit/reviews/) ## User interface 4.40 (1,399) [Knit](https://www.capterra.com/p/161597/Knit/) 4.70 (141) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paycom Top features 38/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/130949/Paycom/#features) Knit 18/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/161597/Knit/#features) ### Recognition Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Knit ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Knit Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Knit - By Knit People - Located in Canada - Founded in 2015 ## 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