# Compare Paycom vs Rise 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and Rise based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-163570/Paycom-vs-Rise

---

# Paycom vs Rise Features and Cost Comparison

Last updated May 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomRise2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,272)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,272)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,272 reviews](#user-reviews)

Positive

1,102

Neutral

108

Negative

62

[## Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

105

Neutral

19

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 28,526 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Tax Calculation

4.6

64%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

5.0

Tax Compliance

4.9

W-2 Preparation

NA

Tax Calculation

\--

User satisfaction

User satisfaction

4.4

User reviews[1,272](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.1

User reviews[134](https://www.capterra.com/p/163570/Rise/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Rise is designed for companies with 20 to 250 employees in Canada.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

VT

Valerie T.

Specialist

> "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

AC

Ashley C.

HR Operations Manager

> "It has helped improve efficiency within our HR and payroll processes and reduced manual work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

AC

Angel C.

QC

> "Well organized system for employee and employers to connect directly with employee profiles, pay changes, time off and reduce data entry..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7114296)

TF

Theresa F.

Owner

> "I've been terrible at meeting the payroll deadline especially on Mondays or after a long weekend and while Rise always ensures my payroll..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005884)

CH

Carrie H.

Executive Assistant

> "One of my absolute favourite features is the integration of the HRMS with payroll, time off policies and usage, the active work schedule,..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

MB

Mike B.

Manager

> "Our previous payroll system was overly complicated and stressful to use due to so many steps to generate a payrun."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

MB

Mike B.

Manager

> "Comparing Rise to our previous payroll program, Rise is much more user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

AG

ALLAN G.

President

> "We originally wasted so many resources manually calculating these inputs (and risked the possibility of manual input mistakes)."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

JH

Jocelyn H.

Grants Manager

> "It's easy to modify a pay run without having to do a lot of tedious back-and-forth with Rise, and there are many check points through the..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4977162)

CH

Carrie H.

Executive Assistant

> "One of my least favourite functions would have to be the onboarding, as it is fairly round-about to get to add a new employee properly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

AG

ALLAN G.

President

> "Very easy company to work with- I would recommend highly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

KT

Kelly T.

Controller

> "I find it a bit overwhelming when figuring out how to set everything up - and where to go to access certain information, as some is stored..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

MB

Mike B.

Manager

> "From first contact, to implementation, to going live was relatively easy."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

ID

Ivy D.

Admin and HR Manager

> "I would say recent glitches have been a struggle, and sometimes, it's not always compatible with our hardware, takes a lot of time to..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6008829)

LM

Leona M.

Director

> "Brokering a group plan for a collective of small group plans is BRILLIANT and offers a comprehensive and affordable benefits plan for small..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

LK

Laura K.

Manager, HR & Payroll

> "It can be time consuming to create a report to get the exact information you're looking for.\*Not all screens have the same functionality -..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4680678)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "We've been using Rise for over 7 years and it's improved greatly over that time, they are constantly evolving but their customer service..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

AK

Azreen K.

HR Payroll Coordinator

> "It was complex, comprehensive and expensive too."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6524105)

ED

Eldon D.

President

> "It is accurate and having all statutory deductions handled directly is a great assurance for compliance"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4907590)

CH

Caitlin H.

Payroll Administrator

> "It is not robust and cannot support a complex payroll"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6142536)

LC

Leah C.

Payroll Specialist

> "I love the payroll input sheet, it makes it so easy to make changes to payroll, and I can easily view changes to an employees pay without..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4597014)

KH

Katrina H.

HR Generalist

> "The tech team seems to move a bit slow, and not sure if its due to lack of staff or a high number of service tickets, but it can be a bit..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

LM

Leona M.

Director

> "As an HR department of one, a one-stop-shop is time saving and has eliminated the need for multiple entry of data across various platforms."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

GL

George L.

CFO

> "The link between HR and payroll is still clunky - when you log out of payroll, it looks like you are still logged in"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716306)

PG

Patrick G.

Regional Sales Manager

> "At this point I have a lot more to learn to customize my experience as a manager but I am enjoying what I have explored so far."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6035748)

KH

Katrina H.

HR Generalist

> "The reporting feature within payroll is very complicated, hard to pull data that we need so"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GW

Grace W.

Manager, Payroll and administration

> "I like that I can export the input sheet to excel, I can work on the excel sheet for any adjustments."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3701898)

TL

Tina L.

HR Admin

> "Support is not great can take days to hear back from support and when its regarding payroll time is of the essence."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

KH

Katrina H.

HR Generalist

> "Also needs some simple fixes, like the calendar having a choose the date instead of scrolling month by month; but overall its a great..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GL

Gail L.

VP Human Resources

> "It has been difficult, conflicting direction, changes and poor onboarding process, too many needs cannot be met."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4661448)

KT

Kelly T.

Controller

> "Saved SO much time as we were doing everything manually before."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

KG

Kayla G.

Registered Massage Therapist

> "Dont find the software to be too user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6239641)

MR

Mike R.

Contorller

> "Submitting payroll is simple and can be done in under 10 minutes for my small business."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3709520)

LM

Leona M.

Director

> "The ATS is lacking and limited compared to its competitors in terms of functionality."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

Nick A.

Managing Director

> "We're just starting to use their recruiting and onboarding system and it's fantastic. If you hate doing things manually, Rise's platform..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3603431)

SB

Samantha B.

Human Resource Manager

> "The implementation lacked effective communication and there were times where we felt abandoned."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4625297)

JG

Jackie G.

Manager, People and Culture

> "I like the payroll system a lot,"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4881669)

RL

Rozelle L.

Senior Finance Manager

> "Nothing that I can think off, to be honest I have not had a chance to fully explore the software outside of the features that I need."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716642)

OT

Omar T.

Group Controller

> "Having Rise on our side, gives us that needed confidence to ensure that payroll will be properly processed."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3681590)

SS

Sonny S.

Director of Finance

> "Payroll instructions are difficult to use for first time users."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716458)

LL

Lesli L.

Executive Director

> "It has reduced our over all workload while also providing improved services to our employees."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4702850)

VR

Verified Reviewer

CEO

> "It really felt like deceptive sales tactics to acquire users, get them to invest time and energy into learning how to use their product and..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

KH

Katrina H.

HR Generalist

> "Employees are more in control of their information, and can make changes/requests very easily."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

PA

Polina A.

HR Manager

> "The program has a lot of bugs or glitches and you can't fix anything or no workarounds can be found."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

KH

Katrina H.

HR Generalist

> "The KB articles are wonderful resources to use to solve problems/issues without having to send in a ticket."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

VR

Verified Reviewer

CEO

> "Last month I received a newsletter from them informing me that they are no longer offering free for life and that I will need to pay $30/mo..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

NK

Natasha K.

People Operations Manager

> "sensitive content hidden\] answers my questions in a timely matter, will always help me and provide suggestions on how I can make things..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4627826)

VR

Verified Reviewer

Chief Operating Officer

> "Which is compounded by the amount of errors that their system makes. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Intuitive and Accessible."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

TL

Tina L.

HR Admin

> "i was shocked no one would help fix this."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "East of use, cost and Great customer service"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

PA

Polina A.

HR Manager

> "I used to be a big supporter of RISE, them being Canadian small business but now I am walking away as I don't think the product or support..."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

SM

Samantha M.

Operations Specialist

> "Great onboarding."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

VR

Verified Reviewer

CEO

> "Other than the above, their product has quite a few bugs."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

AH

Ashanul H.

HR Advisor

> "Easy to use."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___5094591)

VR

Verified Reviewer

Chief Operating Officer

> "COVID hit, and they let go of all of their staff. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Features well laid out and easy to navigate"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

MR

Michael R.

COO

> "Exceptionally poor support."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3355590)

[View Reviews](https://www.capterra.com/p/163570/Rise/reviews/)

## User interface

4.40 (1,272)

[Rise](https://www.capterra.com/p/163570/Rise/)

4.10 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

43/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Rise

26/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/163570/Rise/#features)

### Recognition

Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Rise

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rise

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Rise

-   By Rise
-   Located in Canada
-   Founded in 2010

## Popular Comparisons

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,272)](https://www.capterra.com/p/130949/Paycom/reviews/)

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,272)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Price

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4.4

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4.3

4.4

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4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

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Price

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4.0

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163570-185859/Rise-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,272)](https://www.capterra.com/p/130949/Paycom/reviews/)

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4.4

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[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

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Price

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4.0

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-163570/WorkforceNow-vs-Rise)

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4.4

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4.2

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