# Compare Paycom vs Freshteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paycom and Freshteam based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130949-166825/Paycom-vs-Freshteam --- # Paycom vs Freshteam Features and Cost Comparison Last updated May 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomFreshteam2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,271 reviews](#user-reviews) Positive 1,101 Neutral 108 Negative 62 [## Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) Starting Price $1.20/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 186 Neutral 20 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,940 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Payroll Management 4.6 Employee Database 4.4 HR Management 4.4 Time & Attendance 4.6 Employee Management 4.5 \--%Fit Missing features Feature ratings Payroll Management NA Employee Database 4.5 HR Management NA Time & Attendance NA Employee Management 4.0 User satisfaction User satisfaction 4.4 User reviews[1,271](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.4 User reviews[209](https://www.capterra.com/p/166825/Freshteam/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1.20Per User, Per Month - Free version - Free trial Best for Best for Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. Best for Businesses of all sizes ## User reviews Pros & cons LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) CB Chelsea B. Director > "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) MJ Meredith J. Payroll and Benefits Administrator > "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) VR Verified Reviewer Department Manager > "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Karina M. HR Specialist > "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) RE Rose E. Administrative Assistant > "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) VR Verified Reviewer Department Manager > "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) MG Mike G. CPO > "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181) AE Ashley E. Administrative Coordinator > "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) EG Elizabeth G. HRIS Manager > "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) KP KELLY P. General Manager > "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) AH Anna H. consultant > "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668) GO Gabriel O. People Manager > "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) KH Kelley H. Manager of Payroll and HR > "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NS Natasha S. Executive Director of Human Resources > "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692) AJ Alyson J. Accounting and HR Manager > "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to burn..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) VR Verified Reviewer Support Operations > "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844) CD Chandru D. Assistant Manager Payroll > "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348) CS Charles S. Photo Lot Tech > "The application sometimes needs to reset because it freezes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521) SC Sybil C. Payroll Manager > "The new AI feature facilitates fast information that can be useful when I'm in a hurry." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) JS Jack S. Finance Director > "The automation helps reduce errors and saves time during payroll cycles." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717) VT Valerie T. Specialist > "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043) LW Latisha W. Community Health Navigator > "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735) JC Jeanine C. HR Payroll Coordinator > "I am often overwhelmed by the amount of features and regularly unsure of what each function does. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707) Steven M. system technique > "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032) RP Rebekah P. HR Manager > "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LB Lindsey B. HR Director > "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858) JM Jocelyn M. Partner > "The training portal is atrocious along with leave management." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514) AC Ashley C. HR Operations Manager > "It has helped improve efficiency within our HR and payroll processes and reduced manual work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303) VR Verified Reviewer VP of People > "I also don't understand the lack of ability to get an invoice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) VR Verified Reviewer People Operations Manager > "Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well with..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) VR Verified Reviewer Ops Director > "Some features feel limited especially around customization and reporting." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___7061578) KW Katarzyna W. Technical Support Specialist > "That I could have all the info I needed to gather in one place, that it integrated with other software that we use..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4622312) SrP Sérgio P. CEO > "The absence management and the team calendars are not integrate with google calendar." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3675163) SB Shweta B. Talent Acquisition Manager > "Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655377) HL Haleema L. Consultant > "The support team was not as helpful as we would have liked them to be." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___5018145) DM Debbie M. HR Manager > "We like that you can set up an interview time and then post interview, the system prompts you to record feedback." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3687700) VR Verified Reviewer Sr. BDM > "Reporting structure might be improved, some time i am not able to find the proper report." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671028) AH Andy H. Tech Director > "Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) Aviva R. COO > "There were some parts of the interface - notably adding users - that were not intuitive" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671862) GD Ganesh D. Head of Strategy > "Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655035) SN Srivathsan N. Manager - HR > "There is no dedicated SPOC who will act as a backend support unlike their competition." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) RP Rakhee P. Teacher and freelancer > "The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) WL Wei L. HR Manager > "The candidate profile page has too many tabs for my liking and the design of the pages can use some updates." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2933588) WS Will S. Chief of Staff > "Great tool for our team to transparently see our hiring process and who is in what stage." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657503) CB Caitlin B. People Operations Manager > "There are some features that are either missing or that I haven't figured out how to use yet, like how to email..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) RS Roshni S. Head People & Culture > "My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655208) JM Jaya M. Founder > "Initially was difficult to track applications." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3654997) PH Paige H. Finance Manager > "We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657778) PN Phoebe N. HR Administrator > "Some elements are difficult to edit and involve a long process to edit a small detail, limited customization. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2963537) DN Duncan N. COO > "Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) SR Sushmita R. HR Executive > "Does not parse resumes properly." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655148) DA Dridge A. HR Manager > "It really helps keep our Employee information organized in one place accessible wherever is needed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657782) MR Manish R. Founder > "I believe it is a bit complex for a new team member to understand." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655192) SD Saurabh D. Manager HR > "The thing that I like about freshteam is the UI, it stands out compared to any other ATS that I have used, the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939361) IS Iliyana S. OA > "The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942769) VR Verified Reviewer Director of Engineering > "The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) AP Abhay P. CTO > "Analytics and bugs." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3665223) Lee A. Founder > "The ability to collaborate across team members is also another really important feature to us." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3662035) RB Rajesh B. Founder > "As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942896) AR Alexis R. recrutier > "It has been good for the price as we grow the team we are going to need something that works better with all of our..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657632) VR Verified Reviewer Director of Engineering > "There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635) TS Thirunarayan S. Manager Talent Acquisition > "User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655288) LC Laura C. Marketing Manager > "There are work arounds - just makes it a bit harder to maintain consistency across job postings etc." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935642) RS Rohit S. Director > "earlier we used as a Sales reporting tool and liked their functionality and use of access." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655165) MH Mark H. President > "Some features we do no use." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3658153) VR Verified Reviewer People Operations Manager > "Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106) TM Tashira M. Office Manager > "Some of the features weren't as intuitive or user friendly, like emailing candidates straight from Freshteam." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) HC Harsh C. Data Architect > "The way it has helped in achieving our hiring workflows, mainly for interviews, during our evolution of the processes..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931778) BK Blake K. Executive Director, President, Founder > "I also don’t feel the need to pay for 50 employees when it will be several years to grow to that." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939083) UA Uwe A. Gesundheitscoach > "It is simply priceless, especially in the area of ​​job advertisements and job exchanges." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3688459) NS Nataraj S. CTO > "Resume parsing and display, especially word document is not good." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931102) AH Andy H. Tech Director > "Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050) TB Tiffani B. Sales Professional > "After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2466670) JV Justine V. People and Culture Coordinator > "Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655530) PD Parasar D. Sr. HR Executive > "you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) Crisbin J. Chief Executive Officer > "Ease of use and simple interface makes fresh teams the best software out there to manage teams." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3672971) MS Maria S. Human Resources Manager > "Can't see certain values when looking at certain employee info." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944131) CG Claire G. HR Associate > "FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2956626) PD Parasar D. Sr. HR Executive > "Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972) SR Surya R. CoFounder > "Customer Support is one top pros would like to highlight to upcoming user I can say from my exp." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655012) VR Verified Reviewer Founder > "The interview feedback mechanism is not up to the mark" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755) BE Beluchukwu E. COO > "It has a lot of features and its highly customizable." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657529) VJ Vicky J. HR Manager > "No cons as such but I do face difficulty using the same in low network speed." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2930824) SN Srivathsan N. Manager - HR > "The Admin/Super Admin has good control and features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919) VR Verified Reviewer Director of Demand Gen > "The number of times I've asked our recruiting team 'can't we just ' and their response has been 'Freshteam can't..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3079291) RC Raphael C. Operations > "The automatic workflows save a huge amount of time" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656377) JC James C. Product Owner > "Lacked some refinement and a bit sluggish." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944005) AR Ashley R. Director of Product Lifecycle > "Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955522) CB Caitlin B. People Operations Manager > "The pre-written template emails are not very good but they're easy to rewrite and store!" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467) TM Tashira M. Office Manager > "We were able to take a step in the direction towards a paperless process which was helpful. When we first started using..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014) VR Verified Reviewer CEO > "Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see a..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2751033) RM Rashmi M. TA Manager > "Its high customisable and thats what I love abut it." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655082) KB Kiah B. Owner > "Cost is pricey, especially for smaller companies." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955795) RP Rakhee P. Teacher and freelancer > "It is quite simple to track and work together with coworkers on this." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484) Harshal K. CEO > "Sometimes it becomes overwhelming to use all the features." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2967326) DK Deepa K. Recruitment > "Its good but quite a few features can be made better" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4474897) PK Praveen K. Recruitment Associate > "one point lost for an important feature we were expecting" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935667) VJ Vivek J. Director > "Its very easy to customise the overall recruitment process." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655128) Amogh J. CEO > "I bought $50 per month option and was never able to post a job because never got my issues with customer support..." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) SK Sunil K. CSD Mgr > "easy to use to manage client data without any issue" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655609) YC Yolie C. Sr. Talent Agent/Managing Partner > "Reporting was a bit tricky hard to find" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954787) DN Duncan N. COO > "The Google calendar and SSO integration is great, and the security features are sufficiently strong." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625) Amogh J. CEO > "They take 4 days to reply and live chat feature does not work either." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853) BB Brook B. Corporate Recruiter > "In addition to the software being so easy to use, the customer service experience has been absolutely fabulous." [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657638) LD Lisa D. HR Manager > "The ability to search keywords is not there. " [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2447201) AM Arjun M. Art director > "Management is easy and helps keep a track" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655362) AeL Aimée L. IT recruiter junior > "One of the feature I miss is having a special part to create a talent pool" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2430897) CT Callum T. Human Resources Director > "I've also not seen many accessibility features an option for large text and dark background could be really helpful" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931331) AP Adam P. It Director > "It is very difficult to find fault, nothing springs to mind" [See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2941518) [View Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/) ## User interface 4.41 (1,271) [Freshteam](https://www.capterra.com/p/166825/Freshteam/) 4.37 (209) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Paycom Top features 41/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/130949/Paycom/#features) Freshteam 22/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/166825/Freshteam/#features) ### Recognition Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Freshteam ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Freshteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Freshteam - By Freshworks - Located in United States - Founded in 2011 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-166825/WebPay-vs-Freshteam) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.4 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/) $1.2/month Price $8/month 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166825-172127/Freshteam-vs-Rippling) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,425)](https://www.capterra.com/p/110968/BambooHR/reviews/) $1.2/month Price $10/month 4.2 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-166825/BambooHR-vs-Freshteam) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,407)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,193)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1.2/month Price $29/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-166825/Connecteam-vs-Freshteam) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-166825/Paycor-Perform-vs-Freshteam) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform) [Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $1.2/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-166825/WorkforceNow-vs-Freshteam)