# Compare Paycom vs OnPay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paycom and OnPay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130949-167109/Paycom-vs-OnPay --- # Paycom vs OnPay Features and Cost Comparison Last updated May 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomOnPay2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,270 reviews](#user-reviews) Positive 1,100 Neutral 108 Negative 62 [## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) Starting Price $49.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment MS JD Based on [464 reviews](#user-reviews) Positive 449 Neutral 4 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Tax Calculation 4.6 74%Fit Not enough reviews Feature ratings Payroll Management 4.8 Direct Deposit 4.8 Tax Compliance 4.7 W-2 Preparation 4.8 Tax Calculation \-- User satisfaction User satisfaction 4.4 User reviews[1,270](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[464](https://www.capterra.com/p/167109/OnPay/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.9 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. Best for OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support. ## User reviews Pros & cons LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) CB Chelsea B. Director > "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) MJ Meredith J. Payroll and Benefits Administrator > "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) VR Verified Reviewer Department Manager > "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) RP Rebekah P. HR Manager > "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) KM Karina M. HR Specialist > "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924) RE Rose E. Administrative Assistant > "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) MG Mike G. CPO > "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181) VR Verified Reviewer Department Manager > "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) AE Ashley E. Administrative Coordinator > "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) EG Elizabeth G. HRIS Manager > "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830) KP KELLY P. General Manager > "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) GO Gabriel O. People Manager > "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) LT Lucinda T. Executive Director > "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267) AH Anna H. consultant > "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668) KH Kelley H. Manager of Payroll and HR > "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) NS Natasha S. Executive Director of Human Resources > "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) AJ Alyson J. Accounting and HR Manager > "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596) CD Chandru D. Assistant Manager Payroll > "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348) VR Verified Reviewer Support Operations > "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844) SC Sybil C. Payroll Manager > "The new AI feature facilitates fast information that can be useful when I'm in a hurry." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032) CP Chandni P. Data Analyst > "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after we decided not..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) JS Jack S. Finance Director > "The automation helps reduce errors and saves time during payroll cycles." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717) CS Charles S. Photo Lot Tech > "The application sometimes needs to reset because it freezes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521) LW Latisha W. Community Health Navigator > "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) Steven M. system technique > "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032) VT Valerie T. Specialist > "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043) LB Lindsey B. HR Director > "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858) JC Jeanine C. HR Payroll Coordinator > "I am often overwhelmed by the amount of features and regularly unsure of what each function does. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707) AC Ashley C. HR Operations Manager > "It has helped improve efficiency within our HR and payroll processes and reduced manual work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303) JM Jocelyn M. Partner > "The training portal is atrocious along with leave management." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514) JM Jordan M. Corporate Training Manager > "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593) VR Verified Reviewer VP of People > "I also don't understand the lack of ability to get an invoice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) BS Becky S. People Operations Manager > "We have the total package of Paycom, so I love being able to track everything in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127821) HT Hailie T. RN > "Bugs and issues with attempting to clock in/out." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984) CW Colter W. Developer > "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107) FG Francesco G. Instructor > "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932) VR Verified Reviewer Department Manager > "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) LA Lauren A. Account Manager > "Setting up tasks and assigning checklists aren't super intuitive." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137195) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) MS Marcus S. Owner > "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) CR Cory R. outside sales > "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392) JD Jennifer D. Director of Development > "I love that employees are able to create their own login and download their own paystubs, W-2, etc. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) OD Olga D. Pharmacist > "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755) NF Nancy F. Director of Operations > "OnPay has been proactive, responsive, and clear at every stage." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) MI Marylenny I. Owner > "I dislike that there is not an option to suspend the account for the months that i will not need it." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) AD Angie D. Accountant > "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414) MS Marcus S. Owner > "Also, there isn’t a strong native mobile app for employers." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) NF Nancy F. Director of Operations > "This was my first time running payroll, and I really appreciated how approachable and supportive they were..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) VR Verified Reviewer Manager > "Mobile app isn’t as functional as the main application" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771) RS Rachel S. Managing Member > "The interface is easy to use and running payroll takes only a few clicks." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342) KK Kassaundra K. HR Manager > "Unable to make updates when you are the admin." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) MS Marcus S. Owner > "Overall, it worked for us with the transparent pricing and predictable costs." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) JB Jamie B. CEO and Doctor of Chinese Medicine > "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400) Tari M. Administrator > "OnPay is a great solution for any size business. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) DM Dave M. president > "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus..." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) JK Jean K. Attorney > "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875) JC Jackie C. Clinic manager > "The reports aren’t as user friendly as I would like." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860) Tari M. Administrator > "It's easy to setup and even easier to do a payroll run. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) KJ Kerri J. Accountant > "Having multiple clients enrolled but not all of them having the same interface is cumbersome." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) TM Tara M. APN > "Since the beginning, the customer support with OnPay has been phenomenal." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) RC Rod C. Financial Controller > "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766) AB Ashlee B. Operations Manager > "I appreciate that their team made it easy to transition over and the price is amazing for its value." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818) CH Cheryl H. Financial Secretary > "The only issue with use is understanding how to add Clergy housing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657) SG Stephen G. Treasurer > "The customer support is extremely helpful and the website is very easy to navigate." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724) DM Dave M. president > "Also, OnPay did not honor the first month free that they advertise." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) SH Sarah H. CEO > "I am very happy with OnPay and so glad I switched to them from my previous payroll software." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587) JS James S. HR Rep > "General usability is not great and feature set is limited." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843) MS Marcus S. Owner > "Great fit for small businesses." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) DM Dave M. president > "Either way, it cost fees, interest, and time to resolve the issue." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) MI Marylenny I. Owner > "I am still navigating tools but it is pretty intuitive." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) DM Dave M. president > "Sometimes they made calculation errors." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) DE Dale E. CEO > "Website easy to use." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) KT Kerry T. President > "Some functions are not easy to figure out." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837) DE Dale E. CEO > "Onboarding was easy." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) AP Amy P. Account Manager > "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) JR Jessica R. Director of Operations > "The pros of OnPay are it's ease of use and affordability." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) GC Gary C. Owner > "When using a tablet instead of a computer, you may not be able to access everything." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613) TM Tara M. APN > "Ease of use, the portal is very clean and not overwhelming." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) MB Merrell B. Treasurer > "Removing a no-longer needed payroll run setup is a pain point. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913) MF Michelle F. CAS Manager > "The full service payroll software saves us so much time with tax remittance and payroll compliance reports." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772) LH Lowell H. President/CEO > "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) DN Danielle N. Recovery division specialist > "They make payroll more approachable and takes out a lot of the guess work out that first time users may..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) TP Timothy P. Reverend > "It is all user friendly. If there is something negative about the software it's that I don't need to use a..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346) JS Jon S. Sales > "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) SK Spencer K. CEO > "Not sure how to set up a commission based employee payroll." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568) AM Alison M. Field Agent > "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586) AA Austin A. Owner > "The failure on tax reporting alone is reason to go elsewhere" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) KK Kassaundra K. HR Manager > "Very user friendly, allows self service for employees." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) SH Steve H. Owner > "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083) LS Laura S. Financial Administrator > "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018) CC Cc C. Owner > "I can't imagine switching any of my clients to other platforms." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307) FA Fassil A. Marketing Manager > "With OnPay, we have best payroll features and has best HR and onboarding capabilities" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627) GC Gayle C. Manager > "The new employee set up is a bit tedious." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059) JR Jessica R. Director of Operations > "As a small nonprofit, we have had a great experience and overall would highly recommend for small..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) AA Austin A. Owner > "They keep messing up taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) JD Jennifer D. Director of Development > "The interface is very intuitive. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) HR Hannah R. Owner > "This has caused us issues in the past." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513) DN Danielle N. Recovery division specialist > "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) MM Marsha M. Executive Director > "The dashboard was not user-friendly or eye-ease." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570) JS Jon S. Sales > "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) KK Kyle K. CEO > "some of the buttons aren't noticeable and some of the features aren't flagged or noticeable" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2243875) AP Amy P. Account Manager > "This also cut out our frustrations and has helped our sanity and enjoyment of processing payroll. When..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) MH Martha H. Owner > "On boarding could be better, wasnt clear how to get I9s and w4s in the system." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109) TN Thang N. Owner / Operator > "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902) JC James C. Owner/Driver > "As of right now I have yet to find a feature that my company needs that on pay dues not have." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354) TP Teresa P. Accounting Manager > "Their Customer Service is 2nd to NONE! Whenever I have had a question, no matter who I have spoken to,..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4999410) VR Verified Reviewer Marketing Coordinator > "After that, the website would no longer let me log in with my password." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) AD Andrew D. Owner/Manager > "Costs is also a great reason to signup to Onpay for payroll purposes" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4922605) VR Verified Reviewer Marketing Coordinator > "I could only login with just my email, which felt a little sketchy." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) AA Alex A. Executive Director > "We've had a great experience using Onpay for our online payroll servicess" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4871346) RT Ron T. President > "Getting folks set up as contractors vs. employees has been the one struggle/frustration. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439) AD Andrew D. Owner/Manager > "It worked fine and given that my business is small it, I feel that I didn’t require much from the company...." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4922605) TAF Terry Ann F. Office Manager > "Payroll reporting monthly was always a real pain for me. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063) KJ Kerri J. Accountant > "The most important pro is the prompt help we receive from all the different support teams." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) LH Lowell H. President/CEO > "The customer support is awful." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) DN Danielle N. Recovery division specialist > "Offers great HR resources with extensive library" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) PP Patty P. Accounts Payable > "Can't believe the poor customer service. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760) PF Peter F. Owner > "Good support and take care of reporting and filing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5092021) PD Priti D. Manager > "Taxes late" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509) [View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/) ## User interface 4.40 (1,270) [OnPay](https://www.capterra.com/p/167109/OnPay/) 4.82 (464) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paycom Top features 40/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/130949/Paycom/#features) OnPay 34/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/167109/OnPay/#features) ### Recognition Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value PayrollSoftware (2026)  Best Value PayrollSoftware (2022)  ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OnPay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 OnPay - By OnPay - Located in United States - Founded in 2007 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.7 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/167109-205015/OnPay-vs-Deel) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.4 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $49/month Price $8/month 4.7 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/167109-172127/OnPay-vs-Rippling) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $49/month Price Contact vendor for pricing 4.7 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167109-185859/OnPay-vs-RUN) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $49/month Price Contact vendor for pricing 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-167109/WebPay-vs-OnPay) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $49/month Price Contact vendor for pricing 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-167109/WorkforceNow-vs-OnPay) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $49/month Price $17/month 4.7 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-167109/Patriot-Software-vs-OnPay)