--- title: "Compare Paycom vs Factorial 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paycom and Factorial based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130949-168685/Paycom-vs-Factorial-HR-Software" page_type: "comparison" language: "en" --- # Paycom vs Factorial Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomFactorial2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,399 reviews](#user-reviews) Positive 1,211 Neutral 122 Negative 66 [## Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting Price $8.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [320 reviews](#user-reviews) Positive 285 Neutral 16 Negative 19 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,088 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Employee Database 4.4 HR Management 4.4 Employee Management 4.5 Benefits Management 4.3 Access Controls/Permissions 4.3 78%Fit Not enough reviews Feature ratings Employee Database 4.4 HR Management 4.3 Employee Management 5.0 Benefits Management 4.0 Access Controls/Permissions 3.8 User satisfaction User satisfaction 4.4 User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 User satisfaction 4.3 User reviews[320](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $8Per User, Per Month - Free version - Free trial Best for Best for Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Best for Factorial specializes in helping both small and medium-sized as well as enterprise businesses in hospitality construction, healthcare and other industries. ## User reviews Pros & cons HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) Kimberly L. Human Resources Generalist > "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) JH Jessica H. Business Operations Manager > "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) Brandie J. Finance Operations Manager > "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) CH Celia H. Director of Workforce Training, Planning, and Development > "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683) GW Grace W. HR Administrator > "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) TE TAWNYA E. Senior HR Generalist > "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) GW Grace W. HR Administrator > "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) JH Jessica H. Business Operations Manager > "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) SOS Sandra Ochoa S. Generalist > "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) David C. CEO > "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Executive > "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823) CW Carla W. Human Resources Director > "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) RC Ruth C. HRIS Manager > "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) JR Jordan R. Controller > "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) Angie M. Talent Acquisition Specialist > "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) KH Kaylyn H. Assistant HR Manager > "The performance management module cannot be customized to fit our current needs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) RC Ruth C. HRIS Manager > "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AG Adelle G. HR Assistant > "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) RS Ryan S. Accounting > "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140) TF Tess F. Payroll Professional > "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) Angie M. Talent Acquisition Specialist > "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) CC Claudette C. Owner > "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) Ayushmaan K. Payroll Specialist > "Occasionally, the system can be a bit slow, especially during peak payroll periods." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AT Anne T. Payroll Specialist > "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) MR Melinda R. HR Generalist > "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AL Alejandra L. Onboarding and Admin > "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) CJ Connie J. Senior Director > "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615) AC Amy C. HR Generalist Payroll > "Mainly the position management part can be frustrating since it doesn't seem to pass information through it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) CW Carla W. Human Resources Director > "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) VR Verified Reviewer Department Manager > "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) RK Robert K. CEO > "Their help screens and videos are much better than Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868) CB Cherilyn B. CFO > "However, the complete functionality isn’t actualized because of set up." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771) TE TAWNYA E. Senior HR Generalist > "Also, the new landing page is AWESOME!" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) JH Josh H. Director of Training > "There is not much that is available (e.g., 401k integration)." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033) SOS Sandra Ochoa S. Generalist > "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) RP Rebekah P. HR Manager > "lack of playing well with others aka integrations." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LT Lucinda T. Executive Director > "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267) JM Josh M. SR HR Manager > "The lack of integration is painful." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752) CC Carolina C. HR Manager > "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) OB Ona B. Human Resources Manager > "It not only can "take you there," it can provide tutorials as well." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120) AK Allyson K. HR Manager > "The system is complicated." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797) MR Michelle R. Human Resource Manager > "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) LP Loretta P. Assistant Director of Finance > "It is hard to find exactly what I need. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809) RB Ruby B. HR Director > "Paycom is very user friendly and I love that anyone can help with issues or questions" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) KK Karen K. CHRO > "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) KK Kassidy K. Chiropractor > "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) GV Gert V. Board Member > "Factorial gives us transparency and overview of recruiting processes at all times and allows us to seamlessly track..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6842000) EA Estrella A. Software Engineer > "Occasional UI bugs pop up during self-assessments, and permissions feel restrictive when trying to view detailed squad..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7204621) SW Sheen W. Product Manager > "I love that you can see the organization chart so visually, and the team calendar to easily see when team members are..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6837223) Marc S. Operations Director > "There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7116996) ClJ Céline J. Content Manager > "Its interface is also very clean and clear." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7172533) Dana P. CVOM > "We have emergency differential which we could not make work with their clock in/clock out system." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7138421) GV Gert V. Board Member > "Factorial ensures optimal collaboration between the recruiting department and the teams." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6842000) Francisco V. CFO > "A SPECTACULAR MOVE in terms of upgrading, increasing unit price per account, you name it—but PATHETIC when it comes to..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7018774) KS Kayla S. Program Director > "The team was all able to learn it together ask questions and be able to navigate swiftly." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6824220) DC Duarte C. General Manager > "It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431) Marc S. Operations Director > "Onboarding was excellent and thorough." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7116996) RB Roberto B. CEO > "from German team which continued to ignore request besides illegal actions by factorial." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7030874) Francisco V. CFO > "It´s easy to use even if they have many tools, modules, etc." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7018774) RB Roberto B. CEO > "Recently, my subscription price doubled without any prior notice or consent." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7030874) FB Folashade B. Teacher Author > "With this product, new employees can be trained step by step, which we found to be very helpful." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6823057) DC Duarte C. General Manager > "The platform itself has potential, but the lack of reliable customer support makes it frustrating to use." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431) DC Daniele C. Project Manager > "It's ease of use and the user friendly interface help the HR team to set the software without the help of external..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6814420) DC Duarte C. General Manager > "I wouldn't recommend it unless their customer service improves significantly." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431) MP Mateja P. Talent Acquisition Manager > "Factorial offers extensive features and seems very complex as a tool." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6834895) SV Steven V. Chair > "The support is slow, getting any support outside of Europe is near impossible. " [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#SoftwareAdvice___6130586) JoB João B. Assistant Manager > "Very functional and it does multiple HR things pretty well" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6535757) RV Rajdeep V. Senior Android Developer > "Initially, this software didn't allow adding 2.5 days of leave into employees' accounts. But later they fixed it." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3875298) MR Morgan R. Analyst > "I hope my company does not shift to a different system because of how easy and intuitive this system is." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6816276) HK Harris K. Managing Partner > "I did not like the customer support especially during implementation." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6357375) CT Claudia T. Customer Service agent > "From tracking time off to handling employee data, everything is organized and straightforward, saving a lot of time..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6478073) VR Verified Reviewer Technical writer > "I did not find it very easy to integrate factorial with other tools to control all the resources, like action plans,..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4579088) MP Mateja P. Talent Acquisition Manager > "The interface is attractively designed, bright and friendly." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6834895) Carlos Orlando R. TSU > "I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4898392) MR Morgan R. Analyst > "It makes submitting my timesheet quick and easy." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6816276) SC Simon C. CTO > "They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4921145) Joel Neil W. Specialist Recruiter > "Payroll summary feature that allows you to have overview of the whole payroll calculation process helped us a lot..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___5010692) VR Verified Reviewer Associate Director > "Just a bit expensive rest nothing else to be worried about" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6284700) SM Sara M. Operations Specialist > "Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4799225) AD Alioune D. CEO > "The customer service is not professional otherwise at the level of the software itself there is no problem" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4419722) VR Verified Reviewer PS > "It’s really intuitive and easy to use." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7097560) WB Walker B. Administrative Assistant > "I have not come accross any major issues as such." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6435885) WC Wilber C. HR Business Partner > "Continuous improving with new features since day one" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6588550) JP Joana P. Founder and Managing Partner > "Also, they have good features, but it is hard to implement and start working, and since customer service is so bad,..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3449365) WG Wassim G. Student > "A great and easy tool for clocking in and out. Plus you can find all the employees info, great calendar and you can..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4211099) RD Rahul D. email marketing manager > "sometimes it takes ages to load but might be server connection issues" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3499905) SP Stephanie P. CS Team Lead > "What I liked most about Factorial is its user-friendly interface for managing absences and leaves." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6487829) JP Joana P. Founder and Managing Partner > "That was almost 3 months ago and I still did not receive the proposal." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3449365) CT Christina T. Creative designer > "Overall Factorial is an easy to use product for those wanting to save a lot of time." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6813034) Carlos Orlando R. TSU > "I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4898392) VR Verified Reviewer Web Developer > "Best way to check in and keep track of time if you work from home." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6039630) Carlos Orlando R. TSU > "I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4898392) IA Isaac A. CFO > "Easy to use, user friendly, and my entire office enjoys the functionality of the platform!" [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6814494) Marc S. Operations Director > "There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7116996) KS Kayla S. Program Director > "The ease of use after setting up payroll made it super simple." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6824220) DC Duarte C. General Manager > "It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to..." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431) CT Christina T. Creative designer > "I like that Factorial is a fairly easy to use software and would recommend it to others." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6813034) RB Roberto B. CEO > "from German team which continued to ignore request besides illegal actions by factorial." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7030874) SB Stephanie B. Owner > "Factorial was extremely easy to use." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6814963) DC Duarte C. General Manager > "The platform itself has potential, but the lack of reliable customer support makes it frustrating to use." [See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431) [View Reviews](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) ## User interface 4.40 (1,399) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) 4.34 (320) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Action Management 120 Important Paycom 32/50 - 360 Degree Feedback - Access Controls/Permissions - Action Management - Activity Dashboard - Advertising Management - AI Copilot - AI Text Summarization - API - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Benefits Administration - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Employee Database - Employee Engagement - Employee Management - Employee Profiles - Employee Referral Management - Employee Training - Evaluation Management - Expense Management - Feedback Management - File Management - For Cloud - Generative AI - Goal Management - Help Desk Management - HR Management - Initiative Management - Internationalization [See all features](https://www.capterra.com/p/130949/Paycom/#features) Factorial Top features 33/50 - 360 Degree Feedback - Access Controls/Permissions - Action Management - Activity Dashboard - Advertising Management - AI Copilot - AI Text Summarization - API - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Benefits Administration - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Employee Database - Employee Engagement - Employee Management - Employee Profiles - Employee Referral Management - Employee Training - Evaluation Management - Expense Management - Feedback Management - File Management - For Cloud - Generative AI - Goal Management - Help Desk Management - HR Management - Initiative Management - Internationalization [See all features](https://www.capterra.com/p/168685/Factorial-HR-Software/#features) ### Recognition Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Factorial ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Factorial Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Factorial - By Factorial - Located in Spain - Founded in 2016 ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) $8/month Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-168685/WebPay-vs-Factorial-HR-Software) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.4 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) $8/month Price CA$8/month 4.2 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/168685-172127/Factorial-HR-Software-vs-Rippling) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) $8/month Price $10/month 4.2 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-168685/BambooHR-vs-Factorial-HR-Software) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $8/month Price $29/month 4.2 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-168685/Connecteam-vs-Factorial-HR-Software) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $8/month Price Contact vendor for pricing 4.2 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-168685/Paycor-Perform-vs-Factorial-HR-Software) [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $8/month Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-168685/WorkforceNow-vs-Factorial-HR-Software)