# Compare Paycom vs Checkr 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Checkr and Paycom based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-177814/Paycom-vs-Checkr

---

# Checkr vs Paycom Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CheckrPaycom2/4 selected

[Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (299)](https://www.capterra.com/p/177814/Checkr/reviews/)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

[## Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (299)](https://www.capterra.com/p/177814/Checkr/reviews/)

Starting Price

$29.99

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.2

Reviews Sentiment

Based on [299 reviews](#user-reviews)

Positive

273

Neutral

3

Negative

23

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,173 reviews](#user-reviews)

Positive

1,016

Neutral

97

Negative

60

## Summary

* * *

Features in Background Check Software

34 / 45

Best performer

44 / 45

Only Paycom

-   AI Copilot
-   Feedback Management
-   Historical Reporting

User satisfaction

User satisfaction

4.5

User reviews[299](https://www.capterra.com/p/177814/Checkr/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.2

User satisfaction

4.4

User reviews[1,173](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$29.99Usage Based, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mid-market and enterprise companies hiring at scale across staffing, retail, healthcare, hospitality, and gig economy sectors.

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

## User reviews

Pros & cons

Amber W.

VP of People Operations

> "Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7095619)

TS

Taylor S.

Student Ministry Director

> "Checkr has unreliable timeframes--sometimes you receive a background check quickly, other times it takes weeks with little help from..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6797916)

SS

Sara S.

Director of HR

> "My favorite part about Checkr is that the platform seamlessly integrates with our Paylocity system, so it feels as though it is a..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556)

SS

Sara S.

Director of HR

> "It can create confusion for both candidates and the HR team, especially when timelines are tight and onboarding schedules are impacted."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556)

Robin L.

Vice President of Human Resources

> "It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7106130)

EJ

Erik J.

Director of HR

> "I haven't been using them long enough to tell if there are any major drawbacks or negatives to describe."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043921)

MR

McKinley R.

Engagement and Development Specialist

> "It also connects to our HRIS so manual administrative tasks are minimal, if not obsolete, using this service."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043875)

VR

Verified Reviewer

Assistant HR Director

> "It is not easy to understand in terms of how far the background check goes and to what depth it goes."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399)

EP

Erika P.

HR Manager

> "I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649)

VR

Verified Reviewer

Assistant HR Director

> "I was having a hard time finding out if it was a 7 year look back period or farther."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399)

VR

Verified Reviewer

HR Generalist

> "The platform is intuitive, making it easy to submit candidates for screening and track progress in real-time."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7039088)

Michael R.

Owner

> "It took weeks to complete simple criminal history check on a few candidates due to undisclosed "court delays.""

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056)

SS

Sara S.

Director of HR

> "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556)

Michael R.

Owner

> "This coupled with their almost nonexistent customer service would make anyone lose their minds."

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056)

JMB

Jessica M. B.

Director of People

> "Requesting background checks outside of Paylocity's Recruitment module is very easy."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7045431)

Michael R.

Owner

> "It should not take weeks to verify someone with no criminal history is clean."

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056)

Heather F.

HR Generalist

> "Ease of use - the platform makes it easy to see the full list of candidates right on the home screen."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7108440)

JJ

John J.

Owner

> "They have succeeded in driving me away as a customer."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223)

SG

Steve G.

Pastor

> "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6865452)

JO

Johna O.

CEO

> "I own a small business and we need dozens of background checks per year, so we can't work with an unethical, unreachable business. "

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700)

BN

Baylee N.

Talent Partner

> "I like the ease of using checkr and the integrations its provides with Greenhouse."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786)

NR

Nathaniel R.

Chief Executive Officer

> "Too bad this good company is going with losing the people contact."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6842766)

BN

Baylee N.

Talent Partner

> "I think Checkr is a great tool especially for small startups."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786)

Angela W.

Managing Director

> "I've been trying to reach someone at Checkr and the support is horrible. "

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6236332)

EP

Erika P.

HR Manager

> "They are so easy to use/ user friendly, and their customer support rocks!"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649)

VR

Verified Reviewer

Manager

> "The customer service is so slow, and that it takes this long to finish a background check that isnt accurate is mind boggling."

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649)

CB

Clint B.

Owner

> "I’ve been able to get thorough background checks on 2 of my new hires."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6746942)

JO

Johna O.

CEO

> "They only responded after I emailed twice and looped the sales team. And then their response was canned and they didn't resolve my..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700)

BN

Baylee N.

Talent Partner

> "I like the ease of using it, and it's global presence"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786)

KJ

Kim J.

Owner

> "You can't speak to any customer service representative."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6350383)

SV

Samantha V.

Management

> "It's reliability and fast track of valid information, timelines and professionalism"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6083615)

JO

Johna O.

CEO

> "In my case, I ordered a background check for $54, only to be charged an additional $95 for that check because of additional court fees! "

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700)

JO

Johna O.

CEO

> "They make it very easy to get started and for job applicants to approve their background check."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700)

JJ

John J.

Owner

> "Absolutely horrible customer service."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223)

Monika C.

Student

> "This software delivers background check results fairly quickly and they send a copy of everything in detail to the candidate."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4581435)

VR

Verified Reviewer

Owner

> "However they do not provide the required fingerprinting level check for these position."

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161)

JR

Justin R.

Church Administrator

> "I like that we are able to integrate Checkr into Planning Center Online so that we can seamless request and track background checks for..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326689)

MD

Michelle D.

Head of Talent

> "Consequently, I have to wait daily for a response from their CS team, and have several background checks that are in queue but can't be..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908)

NK

Nicholas K.

CEO

> "I liked that they have an online system that seems obvious."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4965148)

Michael R.

Owner

> "Terrible candidate experience."

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056)

LW

Laura W.

HR

> "Once it was set up with our HRM it was easy to use"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4848559)

JO

Johna O.

CEO

> "Their sales team sure calls you about a million times, but when you want to call them with a question, you are out of luck. "

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700)

EA

Emily A.

Recruiter

> "I love that it integrates with our HRIS so that I may order reports from my Paylocity portal once I hire and individual."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3328004)

VR

Verified Reviewer

Owner

> "The customer service was no help and displayed no interest in resolving my issues."

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161)

JL

Jess L.

Chief of Staff

> "They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian Checkr..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644)

VR

Verified Reviewer

Manager

> "They've given me background checks back that were wrong. "

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649)

AG

Alina G.

HCP Recruiter

> "The whole process is easy for the user and in most cases, you get results quickly - sometimes in minutes. If the candidate is scheduling..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634)

GC

Greg C.

Automotive mechanic

> "The cases just popping up as things you’ve gone through is enough for them to deny you work for another company that just uses them for..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288)

VR

Verified Reviewer

Team Lead

> "I also like how quick the turn around time is for finishing background checks."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4353978)

GC

Greg C.

Automotive mechanic

> "Turned me down for doordash and ubereats over charges i was never charged with that don’t even have anything to do with what I’d be doing..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288)

DH

DENICE H.

Director of HR and Admin

> "The have an excellent team, and they are fast and thorough."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6085691)

GC

Greg C.

Automotive mechanic

> "Shouldn’t deny people a job for another company over things they were never charged with that also have absolutely nothing bad towards the..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288)

HT

Heather T.

Director of Communications

> "The best feature was the ability to integrate this into our church's database software, Planning Center Online."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804)

JCG

Joy Cristy G.

costumer experience agent

> "The cons that I can see on using Checkr is that when we search the drivers manually using their name, email, or even UUID, it sometimes..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3418840)

Jackson W.

Recruiting Assistant

> "I mainly use this for pre-employment Background Checks, and it is usually fast, and gives good status updates along the day"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326661)

CC

Chris C.

Pastor

> "One issue I've had is the ability to renew a person's background check automatically, I see in the Checkr site that we have that ability,..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3346122)

AP

Amy P.

Dir. of Training & Recruiting

> "The integration of Checkr with our ATS Workstream makes it such a simple way to do the checks we need."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335165)

MM

Michelle M.

Owner

> "Although your backgrounds do come back in a timely fashion, your customer service is horribly lacking owners."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4548281)

DM

Dina M.

Human Resource Manager

> "The have a great widescreen service that is extremely inexpensive, then if something is found it then goes into the pricer more drilled..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343930)

SA

Sarayah A.

CEO

> "The company is not thorough in their candidate background processing, things that are not relelvant are made relevant and when it brought..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3407395)

CH

Cassondra H.

Senior Manger, Human Resources

> "I have never had to contact customer service because I can always check status in the portal, which is rarely needed due to speed of..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326550)

KB

Kambren B.

HR Generalist

> "For example, if someone accidentally inputs their education incorrectly because they didnt complete a degree - it should be as easy as a..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335184)

CM

Cyd M.

Human Resources

> "I love the simplified dashboard, and the real time updates for Background Report requests and completions."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326858)

DB

David B.

HR Generalist

> "This also led to some pricing issues that had to be sorted out."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3509187)

HT

Heather T.

Director of Communications

> "I have great confidence in Checkr's ability to get me a quick report and link the information to profiles on our database."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804)

MD

Michelle D.

Head of Talent

> "No available customer service to remedy your issues in a timely manner. "

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908)

LT

Lindsey T.

Administrator

> "This software allows us to easily do background checks on our childrens workers."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326530)

SV

Susan V.

HM

> "As far as I am concerned is all bad from customer service to the lack of management"

[See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___3543932)

AM

Andrew M.

Sr. Recruiter

> "I love that usually within 24hrs or even a few hours, I can get a background check returned so I can move the hiring process along quickly"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335132)

CW

Carli W.

Account Manager

> "That as an account manager I dont have the ability to see exact details on someone's record like my branch manager has."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326663)

VR

Verified Reviewer

Chief Executive Officer

> "My team also liked how responsive their support team was when we had to contact them."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399)

DC

Diana C.

Admin

> "It does not provide as much information as other screening programs in the event a candidate does not pass the background check"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343666)

AB

Andrew B.

Operations Manager

> "I love the ease that we have when using Checkr and that the people we are doing background checks on are contacted directly by them and..."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326714)

MD

Michelle D.

Head of Talent

> "A lot of email communication which is a time suck. "

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908)

VR

Verified Reviewer

Chief Executive Officer

> "The entire process (both for us and the candidate) is really fast and painless."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399)

JP

Jasmine P.

Recruiting Manager

> "You can't cancel background checks, so you have to reach out to support if you sent the wrong checks."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335586)

JL

Jess L.

Chief of Staff

> "I also love that they've added a Canadian Checkr portal, so I can use them for our Canadian employees, instead of a separate service!"

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644)

JL

Jess L.

Chief of Staff

> "Its UI isn't the prettiest in the world, but it doesn't impact the performance or results of the product in any way."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644)

QF

Quanette F.

Director Of Operations

> "What I like most about this software is that it gives a thorough background check and saves the company time."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335172)

AG

Alina G.

HCP Recruiter

> "I feel Checkr is super busy, with a lot of users, and support is overwhelmed and therefore slow to respond, sometimes takes days/weeks."

[See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634)

[View Reviews](https://www.capterra.com/p/177814/Checkr/reviews/)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

GO

Gabriel O.

People Manager

> "Customer Support does do it best to try to resolve your issues. If an issue is hit usually can call a rep to get a ticket open with a pretty fast resolve."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

KS

Kaylee S.

HR Consultant

> "Setups can feel rushed at times and sometimes details get missed as a result."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036673)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

KT

Katelyn T.

HR Marketing EA

> "Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6795719)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

RN

Rachael N.

Personal Trainer

> "I enjoy that you can see when others put up a day they are not available to work, and you are able to check right away if you can take that shift for them."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6775773)

Tony S.

President

> "The most overly complicated, bloated and poor designed platform I have every used. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088354)

MH

Maci H.

Chief Human Resource Officer

> "The payroll feature of "approve my check" is something my employees enjoy and find valuable."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

LD

LaRayne D.

Payroll Coordinator

> "Paycom's online help option is lacking. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020789)

CR

Carman R.

Payroll Specialist

> "The process has streamlined our payroll process from a week to a couple of days."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7050474)

AC

Arnel C.

Team Manager

> "the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6495612)

SR

Sam R.

IT Manager

> "Paycom is a very robust HR/Payroll system that allows for employee engagement and self-management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6777395)

LD

Lily D.

HR Generalist

> "A lot of the forms don't talk to one another so that it's hard to make a seamless transition through everything."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7000517)

TD

Taylor D.

Payroll and Benefits Manager

> "I also enjoyed the Learning courses and being able to assign those quickly and edit it to our liking,"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7061049)

SE

Sawyer E.

TA Partner

> "Can be confusing setting up new employees if they have used Paycom at a previous company."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7110140)

AG

Alyssa G.

HR Recruiter

> "I enjoy the features and design of paycom that allows you to have information stored in one system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6788426)

MG

Melissa G.

HR Generalist

> "As an Employer - there are a lot of updates that happen and the update videos that are provided are not very informational."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012402)

DO

Dana O.

CSR

> "I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6461854)

BB

Bob B.

Controller

> "The next day he said \[sensitive content hidden\] doesn't work for Paycom and he would forward the request to someone else. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7019530)

CA

Crystal A.

Vice President

> "The platform has supported our operational needs without disruption and has scaled effectively with the business."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

DT

Dionna T.

Human Resource Generalist

> "did not show up for a meeting to show us how to perform a particular function"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7112390)

JB

John B.

Payroll Coordinator

> "We recently signed a 3-year commitment to them in order to receive the best pricing that we can get, and it is worth every penny."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036701)

LB

Lanoard B.

Distribution Center Manager

> "I do not like the Microsoft Edge as a web browser."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045501)

AS

ALFREDO S.

LEAD

> "It was a great experience using Paycom, for my first application to receive information about my pay and work hours"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7114869)

TT

Tamu T.

Executive Vice President

> "I do not like that I am unable to post training video for my employees to review."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810243)

LS

Lindsey S.

Leader

> "Everything all in one integrated with strong employees self-service and many other management options"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7029679)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

Rob C.

Director of Finance and Operations

> "Paycom had a product that was large enough to fit our needs as a growing church and nonprofit. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7039084)

AH

Anna H.

consultant

> "The cost factor did not bother me but bothered the 'bean counters'"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

VR

Verified Reviewer

Department Manager

> "Our platform is designed for ease of use, ensuring that staff can quickly navigate and operate it with minimal training."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Katie W.

VP of HR

> "Implementation and customer service were atrocious. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7073693)

MH

Maci H.

Chief Human Resource Officer

> "I have more time back in my day with a one-stop shop like Paycom as I am not struggling through manual processes anymore."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

BB

Bob B.

Controller

> "I have waited 2 days to get a quote on a 90 employee business. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7019530)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

## User interface

4.54 (299)

4.40 (1,173)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Checkr

34/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Assessment Management
-   Background Screening
-   Batch Processing
-   Candidate Profiles
-   Compliance Management
-   Criminal History Verification
-   Customizable Reports
-   Data Verification
-   Drug & Health Screenings
-   Education Verification
-   Employee Onboarding
-   Employment Eligibility Verification
-   Employment Screening
-   Feedback Management
-   Fraud Detection
-   Generative AI
-   Historical Reporting
-   Identity Verification
-   Instant Check
-   Job Application Management
-   Online Applications
-   Real-Time Monitoring
-   Real-Time Reporting
-   Records Management
-   Recruitment Management
-   Reference Checking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Screening Services Integration
-   Search/Filter
-   Secure Data Storage
-   Self Service Portal
-   SSL Security
-   Status Tracking
-   Summary Reports
-   Tenant Screening
-   Third-Party Integrations
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/177814/Checkr/#features)

Paycom

Top features

44/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Assessment Management
-   Background Screening
-   Batch Processing
-   Candidate Profiles
-   Compliance Management
-   Criminal History Verification
-   Customizable Reports
-   Data Verification
-   Drug & Health Screenings
-   Education Verification
-   Employee Onboarding
-   Employment Eligibility Verification
-   Employment Screening
-   Feedback Management
-   Fraud Detection
-   Generative AI
-   Historical Reporting
-   Identity Verification
-   Instant Check
-   Job Application Management
-   Online Applications
-   Real-Time Monitoring
-   Real-Time Reporting
-   Records Management
-   Recruitment Management
-   Reference Checking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Screening Services Integration
-   Search/Filter
-   Secure Data Storage
-   Self Service Portal
-   SSL Security
-   Status Tracking
-   Summary Reports
-   Tenant Screening
-   Third-Party Integrations
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

### Recognition

No recognitions have been awarded to Checkr

No recognitions have been awarded to Paycom

### Deployment & support

Checkr

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Checkr

-   By Checkr
-   Located in United States
-   Founded in 2014

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-130949/Patriot-Payroll-vs-Paycom)