--- title: "Compare Paycom vs Checkr 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paycom and Checkr based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130949-177814/Paycom-vs-Checkr" page_type: "comparison" language: "en" --- # Paycom vs Checkr Features and Cost Comparison Last updated September 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomCheckr2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (304)](https://www.capterra.com/p/177814/Checkr/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,399 reviews](#user-reviews) Positive 1,211 Neutral 122 Negative 66 [## Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (304)](https://www.capterra.com/p/177814/Checkr/reviews/) Starting Price $29.99 Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.2 Reviews Sentiment Based on [304 reviews](#user-reviews) Positive 277 Neutral 3 Negative 24 ## Summary * * * Key features rated by users Features selected based on 15,759 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings Direct Deposit 4.8 Employee Database 4.4 Data Import/Export 4.0 Mobile Access 4.6 Multi-Country 5.0 \--%Fit Missing features Not enough reviews Feature ratings Direct Deposit NA Employee Database NA Data Import/Export \-- Mobile Access \-- Multi-Country NA User satisfaction User satisfaction 4.4 User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 User satisfaction 4.5 User reviews[304](https://www.capterra.com/p/177814/Checkr/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $29.99Usage Based, Not provided by vendor - Free version - Free trial Best for Best for Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Best for Mid-market and enterprise companies hiring at scale across staffing, retail, healthcare, hospitality, and gig economy sectors. ## User reviews Pros & cons HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) Kimberly L. Human Resources Generalist > "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) JH Jessica H. Business Operations Manager > "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) Brandie J. Finance Operations Manager > "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) CH Celia H. Director of Workforce Training, Planning, and Development > "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683) GW Grace W. HR Administrator > "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) TE TAWNYA E. Senior HR Generalist > "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) GW Grace W. HR Administrator > "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307) JH Jessica H. Business Operations Manager > "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696) SOS Sandra Ochoa S. Generalist > "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) David C. CEO > "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Executive > "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823) CW Carla W. Human Resources Director > "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) RC Ruth C. HRIS Manager > "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) JR Jordan R. Controller > "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) Angie M. Talent Acquisition Specialist > "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) KH Kaylyn H. Assistant HR Manager > "The performance management module cannot be customized to fit our current needs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) RC Ruth C. HRIS Manager > "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AG Adelle G. HR Assistant > "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) RS Ryan S. Accounting > "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140) TF Tess F. Payroll Professional > "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) Angie M. Talent Acquisition Specialist > "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401) CC Claudette C. Owner > "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) Ayushmaan K. Payroll Specialist > "Occasionally, the system can be a bit slow, especially during peak payroll periods." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AT Anne T. Payroll Specialist > "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) MR Melinda R. HR Generalist > "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) AL Alejandra L. Onboarding and Admin > "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) CJ Connie J. Senior Director > "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615) AC Amy C. HR Generalist Payroll > "Mainly the position management part can be frustrating since it doesn't seem to pass information through it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) CW Carla W. Human Resources Director > "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) VR Verified Reviewer Department Manager > "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) RK Robert K. CEO > "Their help screens and videos are much better than Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868) CB Cherilyn B. CFO > "However, the complete functionality isn’t actualized because of set up." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771) TE TAWNYA E. Senior HR Generalist > "Also, the new landing page is AWESOME!" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) KA Kimberly A. HR Manager > "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) JH Josh H. Director of Training > "There is not much that is available (e.g., 401k integration)." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033) SOS Sandra Ochoa S. Generalist > "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364) RP Rebekah P. HR Manager > "lack of playing well with others aka integrations." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LT Lucinda T. Executive Director > "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267) JM Josh M. SR HR Manager > "The lack of integration is painful." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752) CC Carolina C. HR Manager > "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623) RC Ruth C. HRIS Manager > "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807) OB Ona B. Human Resources Manager > "It not only can "take you there," it can provide tutorials as well." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120) AK Allyson K. HR Manager > "The system is complicated." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797) MR Michelle R. Human Resource Manager > "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) LP Loretta P. Assistant Director of Finance > "It is hard to find exactly what I need. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809) RB Ruby B. HR Director > "Paycom is very user friendly and I love that anyone can help with issues or questions" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NL Nataly L. Payroll Administrator > "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634) KK Karen K. CHRO > "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996) VR Verified Reviewer Director of HR > "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) KK Kassidy K. Chiropractor > "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) Amber W. VP of People Operations > "Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7095619) Tyra O. People Operations Specialist II > "The only thing that I could possibly say about Checkr that counts as an area of improvement is that their international background..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7152960) VR Verified Reviewer Firm Administrator > "They provide a good overview of the background checking options so you can determine what you need." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7145312) TS Taylor S. Student Ministry Director > "Checkr has unreliable timeframes--sometimes you receive a background check quickly, other times it takes weeks with little help from..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6797916) SS Sara S. Director of HR > "My favorite part about Checkr is that the platform seamlessly integrates with our Paylocity system, so it feels as though it is a..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) SS Sara S. Director of HR > "It can create confusion for both candidates and the HR team, especially when timelines are tight and onboarding schedules are..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) Robin L. Vice President of Human Resources > "It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7106130) Melissa B. neuropsychologist > "Customer service just told me Too Bad we can charge any extra fees we want." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7178874) MR McKinley R. Engagement and Development Specialist > "It also connects to our HRIS so manual administrative tasks are minimal, if not obsolete, using this service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043875) Tyra O. People Operations Specialist II > "That has rarely happened, but it can get in the way of onboarding." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7152960) EP Erika P. HR Manager > "I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649) EJ Erik J. Director of HR > "I haven't been using them long enough to tell if there are any major drawbacks or negatives to describe." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043921) VR Verified Reviewer HR Generalist > "The platform is intuitive, making it easy to submit candidates for screening and track progress in real-time." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7039088) VR Verified Reviewer Assistant HR Director > "It is not easy to understand in terms of how far the background check goes and to what depth it goes." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) Tyra O. People Operations Specialist II > "We have only needed to use customer support a few times, but each time has been a very pleasant experience; their team is speedy,..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7152960) VR Verified Reviewer Assistant HR Director > "I was having a hard time finding out if it was a 7 year look back period or farther." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) SS Sara S. Director of HR > "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) Michael R. Owner > "It took weeks to complete simple criminal history check on a few candidates due to undisclosed "court delays."" [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) AV Alexandra V. People Business Partner > "Candidates have shared a positive experience with the platform, and results come back quickly." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7125917) JJ John J. Owner > "They have succeeded in driving me away as a customer." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) JMB Jessica M. B. Director of People > "Requesting background checks outside of Paylocity's Recruitment module is very easy." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7045431) VR Verified Reviewer Owner > "However they do not provide the required fingerprinting level check for these position." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161) Heather F. HR Generalist > "Ease of use - the platform makes it easy to see the full list of candidates right on the home screen." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7108440) NR Nathaniel R. Chief Executive Officer > "Too bad this good company is going with losing the people contact." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6842766) SG Steve G. Pastor > "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6865452) Michael R. Owner > "This coupled with their almost nonexistent customer service would make anyone lose their minds." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) CB Clint B. Owner > "I’ve been able to get thorough background checks on 2 of my new hires." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6746942) JJ John J. Owner > "Absolutely horrible customer service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) BN Baylee N. Talent Partner > "I like the ease of using checkr and the integrations its provides with Greenhouse." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) Michael R. Owner > "It should not take weeks to verify someone with no criminal history is clean." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) BN Baylee N. Talent Partner > "I think Checkr is a great tool especially for small startups." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) JO Johna O. CEO > "I own a small business and we need dozens of background checks per year, so we can't work with an unethical, unreachable business. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) EP Erika P. HR Manager > "They are so easy to use/ user friendly, and their customer support rocks!" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649) VR Verified Reviewer Owner > "The customer service was no help and displayed no interest in resolving my issues." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161) SV Samantha V. Management > "It's reliability and fast track of valid information, timelines and professionalism" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6083615) Angela W. Managing Director > "I've been trying to reach someone at Checkr and the support is horrible. " [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6236332) BN Baylee N. Talent Partner > "I like the ease of using it, and it's global presence" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) VR Verified Reviewer Manager > "The customer service is so slow, and that it takes this long to finish a background check that isnt accurate is mind boggling." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649) Monika C. Student > "This software delivers background check results fairly quickly and they send a copy of everything in detail to the candidate." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4581435) JO Johna O. CEO > "They only responded after I emailed twice and looped the sales team. And then their response was canned and they didn't resolve my..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) JR Justin R. Church Administrator > "I like that we are able to integrate Checkr into Planning Center Online so that we can seamless request and track background checks..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326689) KJ Kim J. Owner > "You can't speak to any customer service representative." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6350383) EA Emily A. Recruiter > "I love that it integrates with our HRIS so that I may order reports from my Paylocity portal once I hire and individual." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3328004) JO Johna O. CEO > "In my case, I ordered a background check for $54, only to be charged an additional $95 for that check because of additional court..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) JL Jess L. Chief of Staff > "They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) JCG Joy Cristy G. costumer experience agent > "The cons that I can see on using Checkr is that when we search the drivers manually using their name, email, or even UUID, it..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3418840) AG Alina G. HCP Recruiter > "The whole process is easy for the user and in most cases, you get results quickly - sometimes in minutes. If the candidate is..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634) MD Michelle D. Head of Talent > "Consequently, I have to wait daily for a response from their CS team, and have several background checks that are in queue but can't..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908) VR Verified Reviewer Team Lead > "I also like how quick the turn around time is for finishing background checks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4353978) CC Chris C. Pastor > "One issue I've had is the ability to renew a person's background check automatically, I see in the Checkr site that we have that..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3346122) JO Johna O. CEO > "They make it very easy to get started and for job applicants to approve their background check." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) MM Michelle M. Owner > "Although your backgrounds do come back in a timely fashion, your customer service is horribly lacking owners." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4548281) DH DENICE H. Director of HR and Admin > "The have an excellent team, and they are fast and thorough." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6085691) SA Sarayah A. CEO > "The company is not thorough in their candidate background processing, things that are not relelvant are made relevant and when it..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3407395) HT Heather T. Director of Communications > "The best feature was the ability to integrate this into our church's database software, Planning Center Online." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804) KB Kambren B. HR Generalist > "For example, if someone accidentally inputs their education incorrectly because they didnt complete a degree - it should be as easy..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335184) Jackson W. Recruiting Assistant > "I mainly use this for pre-employment Background Checks, and it is usually fast, and gives good status updates along the day" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326661) Michael R. Owner > "Terrible candidate experience." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) AP Amy P. Dir. of Training & Recruiting > "The integration of Checkr with our ATS Workstream makes it such a simple way to do the checks we need." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335165) JO Johna O. CEO > "Their sales team sure calls you about a million times, but when you want to call them with a question, you are out of luck. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) DM Dina M. Human Resource Manager > "The have a great widescreen service that is extremely inexpensive, then if something is found it then goes into the pricer more..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343930) CW Carli W. Account Manager > "That as an account manager I dont have the ability to see exact details on someone's record like my branch manager has." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326663) CH Cassondra H. Senior Manger, Human Resources > "I have never had to contact customer service because I can always check status in the portal, which is rarely needed due to speed of..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326550) VR Verified Reviewer Manager > "They've given me background checks back that were wrong. " [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649) CM Cyd M. Human Resources > "I love the simplified dashboard, and the real time updates for Background Report requests and completions." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326858) DC Diana C. Admin > "It does not provide as much information as other screening programs in the event a candidate does not pass the background check" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343666) HT Heather T. Director of Communications > "I have great confidence in Checkr's ability to get me a quick report and link the information to profiles on our database." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804) GC Greg C. Automotive mechanic > "The cases just popping up as things you’ve gone through is enough for them to deny you work for another company that just uses them..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) LT Lindsey T. Administrator > "This software allows us to easily do background checks on our childrens workers." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326530) JP Jasmine P. Recruiting Manager > "You can't cancel background checks, so you have to reach out to support if you sent the wrong checks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335586) AM Andrew M. Sr. Recruiter > "I love that usually within 24hrs or even a few hours, I can get a background check returned so I can move the hiring process along..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335132) JL Jess L. Chief of Staff > "Its UI isn't the prettiest in the world, but it doesn't impact the performance or results of the product in any way." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) VR Verified Reviewer Chief Executive Officer > "My team also liked how responsive their support team was when we had to contact them." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399) AG Alina G. HCP Recruiter > "I feel Checkr is super busy, with a lot of users, and support is overwhelmed and therefore slow to respond, sometimes takes..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634) AB Andrew B. Operations Manager > "I love the ease that we have when using Checkr and that the people we are doing background checks on are contacted directly by them..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326714) GC Greg C. Automotive mechanic > "Turned me down for doordash and ubereats over charges i was never charged with that don’t even have anything to do with what I’d be..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) VR Verified Reviewer Chief Executive Officer > "The entire process (both for us and the candidate) is really fast and painless." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399) PL Phil L. Operations Manager > "There isn’t anything that stands out as a dislike about this software." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4309877) JL Jess L. Chief of Staff > "I also love that they've added a Canadian Checkr portal, so I can use them for our Canadian employees, instead of a separate service!" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) LD Luann D. Volunteer > "I find that confusing. Although I have automatic billing with a card on file, it does NOT go through." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335561) BN Baylee N. Talent Partner > "I like the ease of using it, and it's global presence" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) MK Meredith K. Director, Talent > "It has been difficult to integrate it with Lever." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326546) NK Nicholas K. CEO > "I liked that they have an online system that seems obvious." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4965148) VR Verified Reviewer Assistant HR Director > "I was having a hard time finding out if it was a 7 year look back period or farther." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) VR Verified Reviewer Team Lead > "It is also really easy to use, we dont even have to spend any real time training new users on how to use this." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4353978) PL Phil L. Operations Manager > "There isn’t anything that stands out as a dislike about this software." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4309877) Richard M. Director of Technology > "This makes implementation possible even in low- or no-code organizations." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3351554) AH Angela H. Prep & Planning Administrator > "Sometimes it's hard to find answers on the help section for what we're looking for." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326594) BN Baylee N. Talent Partner > "I like the ease of using checkr and the integrations its provides with Greenhouse." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) Melissa B. neuropsychologist > "Customer service just told me Too Bad we can charge any extra fees we want." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7178874) AP Amy P. Dir. of Training & Recruiting > "The integration of Checkr with our ATS Workstream makes it such a simple way to do the checks we need." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335165) JJ John J. Owner > "They have succeeded in driving me away as a customer." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) SB Sloane B. Project Manager > "Easy API library to integrate into our mobile onboarding application" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335641) Michael R. Owner > "This coupled with their almost nonexistent customer service would make anyone lose their minds." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) DB Deborah B. Director, HR > "I like that it is integrated with our HRM and in the couple of years we have used it we have not had an issue." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326863) JJ John J. Owner > "Absolutely horrible customer service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) [View Reviews](https://www.capterra.com/p/177814/Checkr/reviews/) ## User interface 4.40 (1,399) 4.53 (304) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paycom Top features 38/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/130949/Paycom/#features) Checkr 9/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/177814/Checkr/#features) ### Recognition Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports Checkr Best Value Background Check Software (2022)  ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Checkr Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Checkr - By Checkr - Located in United States - Founded in 2014 ## 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