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Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.
Ideal for organizations who would like to submit their employee, contractor or volunteer fingerprints for a State or Federal criminal background check.
The fact that our "hire to fire" process is completely seamless in Paycom is a huge win. My dedicated specialist is there with me every step of the way from small questions to big issues.
Some of my staff have complained about the software not working correctly when downloaded as an application on their phones.
Paycom has been super easy to use in the few months since starting with it. I love that it has an easy to use app and login.
Outdated and clunky, unintuitive. And the worst thing is the account management.
The Implementation Specialist at all employers were knowledgeable, professional, courteous, attentive to the employer needs, accessible, and caring spirit.
I dislike that it has almost to many options of things to do.
The ease of time/payroll management for our internal employees, contract employees and clients are primary benefits to our team. Annual benefits enrollment is a huge plus as well.
I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.
All employees are very friendly, professional and courteous. Our experience with Certifix has always been very positive.
The fingerprint scans are confusing with the yellow and red. I felt that I was doing the scans wrongs.
This has been a good service to help our church screen volunteers. Helpful customer service as well.
Sometimes the scanning portion of the program freezes, but with a quick restart of the application the program is back up and running in no time.
Ease of use, great customer service. Whenever we had issues using the program, customer service was very helpful.
That is the only thing I don't like as I get busy and don't always do livescans. I only do some here and there.
What we liked the most was the software is very user friendly.
We have had a lot of confusion with the billing portion of Certifix, but after speaking with customer service have been able to work it out.
Dejiana R.: Hi, my name is Dejiana. I'm the CEO of BBO LLC. I have about 10 people in my camp. And the rating I would give for Paycom is a four. I use Paycom to make sure that all my employees know what time they need to come in, clock out. I can send them little messages through the app so the whole camp will get the messages. It keeps me pretty organized with everybody because I'm not good on paper. I'm better on the phone. So, Paycom helps me with at least the live app so that everybody knows what we're doing at what time. I like that it's easy for my employees to use. They can personalize it with their name, number, and the picture because we're like a fun camp, so we got to make sure that everybody can be uniquely themselves. It gives you that personal effect while it's still being an employee app, so I like it. Well, the only thing that I would say I might dislike is it was hard for me to set it up by myself. So I had to have a couple of my employees help me because, like I said, I'm not a technology person. I just know how to text real fast. So, I would say the setup is not for a beginner, but it's not too hard if you have somebody that knows what they're doing.
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Paycom
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