---
title: "Compare Paycom vs RUN Powered by ADP 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paycom and RUN Powered by ADP based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN"
page_type: "comparison"
language: "en"
---

# Paycom vs RUN Powered by ADP Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomRUN Powered by ADP2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,399 reviews](#user-reviews)

Positive

1,211

Neutral

122

Negative

66

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,557 reviews](#user-reviews)

Positive

1,427

Neutral

79

Negative

51

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.4

Data Import/Export

4.0

Mobile Access

4.6

Multi-Country

5.0

65%Fit

Missing features

Feature ratings

Direct Deposit

4.9

Employee Database

4.7

Data Import/Export

NA

Mobile Access

4.7

Multi-Country

NA

User satisfaction

User satisfaction

4.4

User reviews[1,399](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.6

User reviews[1,557](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

JH

Jessica H.

Business Operations Manager

> "Paycom's ability to automatically generate accurate journal entries has dramatically reduced manual work and virtually eliminated reporting errors that were common with our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

JH

Jessica H.

Business Operations Manager

> "The implementation and ongoing support have also been outstanding. Whenever we've had questions, the Paycom team has been responsive, knowledgeable, and genuinely invested in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188696)

SOS

Sandra Ochoa S.

Generalist

> "However, the system can sometimes be complicated, and certain setup issues, system limitations, and the need for manual follow-up can create additional work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

David C.

CEO

> "The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181804)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

CW

Carla W.

Human Resources Director

> "Our client rep comes onsite to do best practice meetings that are very valuable to us, we schedule our office closed for these to be able to fully learn how to do things better or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

RC

Ruth C.

HRIS Manager

> "We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

JR

Jordan R.

Controller

> "My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes"."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181952)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

Angie M.

Talent Acquisition Specialist

> "We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

RC

Ruth C.

HRIS Manager

> "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

TF

Tess F.

Payroll Professional

> "The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7188383)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Angie M.

Talent Acquisition Specialist

> "The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182401)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

AL

Alejandra L.

Onboarding and Admin

> "I like the customization possible for running reports well as the fact that I've seen it improve in my short time using it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181819)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AC

Amy C.

HR Generalist Payroll

> "Mainly the position management part can be frustrating since it doesn't seem to pass information through it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181848)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CW

Carla W.

Human Resources Director

> "Our \[sensitive content hidden\] is contracted through a large healthcare system and he is always telling me that he likes our Paycom system as a manager much better than the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181822)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

RK

Robert K.

CEO

> "Their help screens and videos are much better than Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123868)

CB

Cherilyn B.

CFO

> "However, the complete functionality isn’t actualized because of set up."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136771)

TE

TAWNYA E.

Senior HR Generalist

> "Also, the new landing page is AWESOME!"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KA

Kimberly A.

HR Manager

> "From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7201538)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

SOS

Sandra Ochoa S.

Generalist

> "Overall, I find Paycom to be a useful and comprehensive system, but there is room for improvement in ease of use, system integrations, and automation."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7189364)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

JM

Josh M.

SR HR Manager

> "The lack of integration is painful."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7024752)

CC

Carolina C.

HR Manager

> "It covers the basic functions I need and is generally reliable for everyday tasks. While it’s not exceptional, it gets the job done and is fairly easy to use once you’re familiar..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7140623)

RC

Ruth C.

HRIS Manager

> "There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181807)

OB

Ona B.

Human Resources Manager

> "It not only can "take you there," it can provide tutorials as well."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175120)

AK

Allyson K.

HR Manager

> "The system is complicated."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181797)

MR

Michelle R.

Human Resource Manager

> "They are knowledgeable and friendly and if they do not know something they will figure it out and come up with a solution."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

LP

Loretta P.

Assistant Director of Finance

> "It is hard to find exactly what I need. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127809)

RB

Ruby B.

HR Director

> "Paycom is very user friendly and I love that anyone can help with issues or questions"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7181812)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

KK

Karen K.

CHRO

> "I was disappointed in the implementation and then a lot of turnover in customer service, but with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7180996)

VR

Verified Reviewer

Director of HR

> "Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7182256)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

Derek Z.

Owner

> "For a platform backed by an HR giant, its built-in reporting features can feel surprisingly restrictive. While it handles basic payroll summaries perfectly fine, users..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7179422)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

BT

Brianna T.

Consultant

> "It is a clunky system--the payroll side doesn't communicate with the time management side, making it difficult to perform multiple functions from one interface."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178932)

MA

Marc A.

Owner

> "Overall we considered using Gusto, Rippling, and Square but ADP provided by far the best value and solution to just running payroll, getting workers comp at a very..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7186281)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

QC

QUAN C.

Director

> "Payroll processing is efficient, taxes are handled accurately, and the automated features have simplified many tasks that previously required manual work."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

SC

Syerra C.

Safety Manager

> "One downside of RUN Powered by ADP is that some features can feel limited unless you upgrade to higher-tier plans, and certain add-ons increase the overall cost quickly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

BR

Brandon R.

Owner

> "The app has made updating my timecards incredibly convenient, and I really appreciate how seamlessly it handles all of my tax payments for the State of Missouri"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7145401)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

PF

Patrick F.

Sales and Marketing Director

> "The mobile app allows for me to be away and still make sure that payroll is run and problems are solved right then and there."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7187029)

KH

Kathleen H.

Attorney

> "I can’t get and record the payroll processing invoice at the same time as I process payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7154284)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

HJ

Hailey J.

Office Manager

> "Managing employees' hours and time off is much simpler, all we have to do is type in the hours and it automatically calculates pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7169829)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

AM

Ajay M.

CEO

> "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

Alex D.

Manager

> "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

DR

Debra R.

Controller - Human Resources

> "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

EH

Erika H.

Vice President

> "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

JS

Jared S.

Owner VP

> "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

SG

Sushant G.

CFO

> "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

EH

Eddie H.

Program Director

> "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378)

DH

Devan H.

ceo

> "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

MS

Mayson S.

Manager

> "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622)

SW

Suzanne W.

HR and Business Manager

> "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570)

JP

Jaime P.

director owner

> "The lack of information about retirement procedures and how complex the tab for reductions is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980)

JH

Juana H.

HR COORDINATOR

> "It streamlines payroll and HR processes, improves efficiency, and provides dependable support when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129968)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

MD

Militza D.

Ownet

> "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931)

MS

Mathew S.

Owner Dentist

> "So far, there hasn't been much to dislike about ADP. If I had to give one thing to dislike, it's the number of marketing e-mails I get about different products ADP has..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7122538)

DH

Devan H.

ceo

> "It’s a reliable platform that simplifies payroll and takes a lot of the stress out of managing taxes and employee payments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

DR

Debra R.

Controller - Human Resources

> "Communication was often reactive rather than proactive, which made managing employee expectations difficult when issues arose."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

JS

Jared S.

Owner VP

> "Their representatives are generally knowledgeable and responsive, helping resolve issues efficiently and providing guidance when navigating more complex payroll or HR..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

DA

Denise A.

Office Manager

> "The main drawback are too many unnecessary emails and solicitation calls. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7124492)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform makes it easy to process payroll, manage employee information, and handle tax filings in one place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

YQ

Ye Q.

HR Manager

> "Overall, RUN Powered by ADP is a practical and dependable payroll solution for managing employee payments and related HR processes effectively."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7142506)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

DP

Dharmik P.

Owner

> "The platform is intuitive and makes it easy to handle payroll processing, tax filings, and employee management all in one place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129527)

MF

Michael F.

Owner

> "Sometimes the app on the phone runs real slow and shows some different information than the computer app."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7159544)

ES

Elizabeth S.

Office Manager

> "The user friendly platform that allows us to run independently and not spend hours on the phone when we need reports or corrections."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7182298)

LA

Layla A.

owner

> "very hard to contact anyone real if you need something. if i wanted to talk to a robot id ask chat but i dont and thats why i called to speak to an actual person."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125902)

AO

Angela O.

Owner

> "Like the fact that I'm able to get into my acct fast. When making changes I like that they send you a code to make sure that it's tou making the change."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123066)

RM

Raven M.

Veterinarian Owner

> "I do not like that you cannot adjust the meal periods to longer than 30 minutes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118950)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

KG

KAREN G.

CFO and bookkeeper

> "It takes me longer to review our time cards than to process the payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7172969)

JR

Jen R.

Finance and Accounting Team Member

> "The automatic tax filing, time tracking, and direct deposit features save a lot of time and help keep everything accurate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7032652)

WR

Wilberg R.

CEO

> "Constant reminders about certain regulations that don't apply to my business can be a hassle sometimes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7185761)

JA

Jennifer A.

Founding Attorney

> "ADP takes care of all of the difficult payroll tasks so I can focus on providing great service to my clients."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118979)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

QC

QUAN C.

Director

> "We would confidently recommend it to other childcare centers and small businesses looking for an easy-to-use payroll solution that improves efficiency while providing..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

Sean B.

Bookkeeper

> "Again, the only issue is transferring employees (which have to be manually reentered)."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118073)

SC

Syerra C.

Safety Manager

> "The system is generally easy to use and reliable for day-to-day business needs. While there are some limitations with customization and pricing for additional features,..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

BN

Brennan N.

Sales Agent

> "Overall, RUN by ADP is a reliable, "set-it-and-forget-it" payroll solution that drastically reduces the time spent on administrative tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7166838)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

KK

Karambir K.

CEO

> "My small business had special needs that ADP was able to help me address and also reduce the cost of running payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7117624)

MW

Marvin W.

Owner

> "Sometimes when the system is updated it can be a big pain if you are trying to get payroll done."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130230)

SG

Sushant G.

CFO

> "The interface is clean, and once everything is set up, it becomes a pretty smooth, repeatable process."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

SR

Sam R.

Practice Manager

> "I like how most everything is pretty intuitive. And if I find it is not, there are usually helpful video demos that are available when searching topics."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096846)

RS

Ronnii S.

Managing Principal

> "ADP’s interface is clean and functional, but less visually engaging."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

KM

Kim M.

President

> "Lots of information is accessible on the page. Because I am new to using RUN Powered by ADP, it will take a few months to understand all that it offers."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096848)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

SL

Steven L.

Accountant

> "Everything is there at the Homepage, fast and easy to use, good guides among the search bars, important things are at the front, warning signals, and what to do is..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110325)

KH

Kevin H.

President

> "Not intuitive, website is clunky and difficult to get to what is needed. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100396)

Jordan B.

Secretary General

> "sensitive content hidden\] made the process easy and was involved with every step of our integration."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___4619664)

HR

Hannah R.

Director of Operations

> "Integration with the desktop version of Sage 50 was a little cumbersome."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___3689633)

AL

Ana L.

head of administrative affairs

> "The easy to understand system everything is clear and the search bar help you find anything you may not know where to find"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118053)

TM

Taylor M.

Office Manager

> "Sometimes the website can be a little hard to navigate, this is due to having to select dates instead of things showing immediately."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6781428)

DF

Dorothilyn F.

CEO

> "The way the website is set up...it is functional and the navigational tools are simple."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118718)

CT

Carolyn T.

Hospital Manager

> "The site is difficult to navigate, and not intuitive. Once I learned the site, it became easier, but I still have to call for help often."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111379)

LS

Lola S.

Director of Finance and Administration

> "The product has a user-friendly interface, making it easy for new users to navigate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7149876)

CB

Clay B.

Owner

> "It makes it hard to know which one you are supposed to use."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139201)

MN

Manhvu N.

Owner

> "Would recommend for businesses that need a simple platform."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7173112)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

Jamie M.

Office Manager

> "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

ES

Evelyn S.

Nurse Anesthetist

> "Every time I have had any questions I have always been able to reach my representative. If you are looking for a good legitimate company to run your payroll- I do not..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7176504)

BM

Barb M.

CFO

> "I have had to contact our customer service person several times to get all the setting correct."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123776)

SH

Shaina H.

Owner

> "It’s easy to use, but part of that is due to the amazing customer service provided by the team at ADP, available to assist with any issues and walk through all the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129976)

BJ

Brandon J.

Outreach Pastor

> "The only thing that would be considered a con is the wait time for general customer service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7081684)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

4.40 (1,399)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.60 (1,557)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

38/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

RUN Powered by ADP

18/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.4

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)