# Compare Paycom vs RUN Powered by ADP 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and RUN Powered by ADP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN

---

# Paycom vs RUN Powered by ADP Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomRUN Powered by ADP2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,270 reviews](#user-reviews)

Positive

1,100

Neutral

108

Negative

62

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,403 reviews](#user-reviews)

Positive

1,277

Neutral

77

Negative

49

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## Summary

* * *

Key features rated by users

Features selected based on 28,367 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Payroll Management

4.6

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Tax Calculation

4.6

76%Fit

Missing features

Feature ratings

Payroll Management

4.7

Direct Deposit

4.9

Tax Compliance

4.7

W-2 Preparation

4.8

Tax Calculation

NA

User satisfaction

User satisfaction

4.4

User reviews[1,270](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[1,403](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after we decided not..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

VT

Valerie T.

Specialist

> "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

AC

Ashley C.

HR Operations Manager

> "It has helped improve efficiency within our HR and payroll processes and reduced manual work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

BS

Becky S.

People Operations Manager

> "We have the total package of Paycom, so I love being able to track everything in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127821)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

LA

Lauren A.

Account Manager

> "Setting up tasks and assigning checklists aren't super intuitive."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137195)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human errors...."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and working in..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the interface..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a trusted..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver the next..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight learning curve..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was download the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

RP

Ronnie P.

office manager

> "The platform is very user-friendly, allowing you to quickly process payroll, manage employee information, and handle tax filings with confidence."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

MD

Militza D.

Ownet

> "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

RP

Ronnie P.

office manager

> "At times, navigating between different sections of the platform can also feel slightly clunky, especially when trying to quickly find specific payroll or employee details."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

ER

Emily R.

Manager

> "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

OR

Omar R.

Business Owner

> "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

MT

Michelle T.

HR Manager

> "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal online."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update to the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

JH

Johambert H.

PRESIDENT

> "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

OH

Ofek H.

CFO

> "Reports such as payroll summaries, employee compensation details, and tax forms (including 941s and other filings) are well organized and easy to download when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063651)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

AB

Alexis B.

Human Resources and Payroll

> "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160)

RP

Ronnie P.

office manager

> "It saves time by keeping everything organized in one place, and the reporting tools make it easy to track important details for a growing business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974)

BM

Brittany M.

Executive Director

> "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is,"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818)

Jamie M.

Office Manager

> "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

Jamie M.

Office Manager

> "Each time we called support, we spoke with someone new and had to re-explain our payroll setup, which could be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

RS

Ronnii S.

Managing Principal

> "My ADP representative, \[sensitive content hidden\], personally walked me through my first two payroll runs, ensuring accuracy and building my confidence with the system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

JR

Jen R.

VP Finance Operations

> "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162)

DP

Daniel P.

Owner

> "The best thing about this app is it takes the hassle out every day things like my quarterly and annual filing I’m glad I have it not to mention my agent Jenna is the bomb she open..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064000)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

RM

Renee M.

Operations Manager

> "The products and support save you time and ensure payroll, workers comp, benefits deductions, PTO, PLAWA, ERISA are done correctly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7002142)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

AM

Ajay M.

CEO

> "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

Alex D.

Manager

> "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

DR

Debra R.

Controller - Human Resources

> "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

SP

Samantha P.

Accounting Department

> "Existing employment laws already cover unfair treatment, so adding hairstyle‑specific rules could seem unnecessary or overly complicated."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086172)

JH

Johambert H.

PRESIDENT

> "The interface is clean and intuitive, which makes running payroll, reviewing employee information, and generating reports fairly straightforward."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

SM

Sherae M.

Founder

> "There were a few times where I didn’t run a payroll and it threw the entire payroll off, and I had a hard time trying to get it back on target."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064382)

EH

Erika H.

Vice President

> "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975)

AS

April S.

HR

> "The 1099 took forever to send out I had to email them and print them at home and hand it to the contractors to be compliant."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095085)

JS

Jared S.

Owner VP

> "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it worth the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

KM

Kerrie M.

Owner

> "I made an error: I collect hours the same week I process payroll, so my dates are a bit off."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087550)

AF

Andrea F.

CFO

> "I use a couple of different ADP payroll products for different businesses and Run is by far the best, most east to use for a small business like mine. And you cannot beat the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111557)

KT

Kathy T.

President

> "My only complaint is on the timekeeping which does not allow me to define what a workday is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7048461)

DC

Deidra C.

HR Administrator

> "One of the best features in RUN is CareerPlug, it's helped the implementation process for new employees run so smoothly. Plus, given us very qualified applicants."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7076225)

KM

Kevin M.

CEO

> "verifying funds at the end of the day and threatening not to do payroll if we don't verify is kind of bs. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098577)

SG

Sushant G.

CFO

> "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

EH

Eddie H.

Program Director

> "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378)

MB

Margie B.

owner

> "I appreciate the automated tax calculations and filings, which help ensure compliance and reduce the risk of errors."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565)

KL

Kyle L.

COO

> "The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093542)

DH

Devan H.

ceo

> "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

MS

Mayson S.

Manager

> "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622)

LR

LISA R.

Office manager

> "ADP makes running payroll, adding new employees, terminating employees, 401K, all easier for me. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097959)

PN

Patricia N.

Operating Officer

> "I was trained in entering the Payroll with a team from ADo and was instructed to enter employees hrs but it was still not entered correctly"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064871)

SW

Suzanne W.

HR and Business Manager

> "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570)

KE

Kathy E.

CEO

> "He did not answer my questions in a manor that helped me to set up the payroll, stating "I don't know" for his answers to some of my questions."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535)

TE

Therise E.

Founder

> "ADP has extremely knowledgeable support staff willing to provide assistance when needed. When exploring payroll providers, I discovered that the ability to speak with a live rep is..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7000358)

CA

Callie A.

Chief Financial Officer

> "RUN is more expensive than my previous provider, and the addition of time keeping to my package added additional cost."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097146)

DR

Danielle R.

Owner

> "Overall, RUN Powered by ADP has been a dependable payroll platform that helps streamline payroll processing and keep employee records organized."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JP

Jaime P.

director owner

> "The lack of information about retirement procedures and how complex the tab for reductions is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

4.40 (1,270)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.57 (1,403)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

40/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

RUN Powered by ADP

24/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

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[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)