# Compare Paycom vs Enterprise Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and Enterprise Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-207188/Paycom-vs-Upwork

---

# Paycom vs Enterprise Suite Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomEnterprise Suite2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.4 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,343 reviews](#user-reviews)

Positive

1,164

Neutral

114

Negative

65

[## Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.4 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

Starting Price

$49.99/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

112

Neutral

12

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 15,328 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Job Posting

\--

Applicant Tracking

4.0

Application Management

\--

Candidate Management

5.0

Talent Pool

\--

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

4.5

Applicant Tracking

NA

Application Management

NA

Candidate Management

4.4

Talent Pool

\--

User satisfaction

User satisfaction

4.4

User reviews[1,343](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.4

User reviews[128](https://www.capterra.com/p/207188/Upwork/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49.99Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Companies looking to scale their workforce, global enterprises, startups, and brands.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place again,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

NL

Nataly L.

Payroll Administrator

> "The combination of ongoing product improvements, responsive service, and a willingness to listen to customer feedback makes Paycom a valuable partner. Whenever questions or issues arise,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174634)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

Kimberly L.

Human Resources Generalist

> "Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157608)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

Brandie J.

Finance Operations Manager

> "The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding experience."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CH

Celia H.

Director of Workforce Training, Planning, and Development

> "We are still learning, but we have reduced payroll processing time from 3+ days to 1.5 days, which allows us to get more done in HR and provides more comprehensive reporting."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174683)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

TE

TAWNYA E.

Senior HR Generalist

> "I love the ability customize the widgets that are most important to me, and I get a complete snapshot of what I need to take care of every time I log in."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174641)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and asked..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual communication..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

GW

Grace W.

HR Administrator

> "I also dislike how on the applicant tracking hub, 90% of the information is not applicable or cannot be identified, so it isn't something that I can utilize."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

GW

Grace W.

HR Administrator

> "I get a little frustrated with not being able to clear conversations in the text message communication section, since they show up on the recruiting dashboard."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178307)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

VR

Verified Reviewer

Executive

> "Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7157823)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

AG

Adelle G.

HR Assistant

> "The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175047)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KH

Kaylyn H.

Assistant HR Manager

> "The performance management module cannot be customized to fit our current needs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174612)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

RS

Ryan S.

Accounting

> "Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175140)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

CC

Claudette C.

Owner

> "I was told AFTER this went into effect last year and unbeknownst to me it cost me $600 on the 2 months out of the quarter I did not file a payroll - up from $39.00. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

MR

Melinda R.

HR Generalist

> "Overall, Paycom has helped streamline our HR and payroll processes while providing employees with convenient self-service tools."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175107)

Ayushmaan K.

Payroll Specialist

> "Occasionally, the system can be a bit slow, especially during peak payroll periods."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7178367)

CJ

Connie J.

Senior Director

> "Being able to post open jobs on Paycom and recruit through LinkedIn and Indeed without doing extra work or paying extra fees saves us money."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AT

Anne T.

Payroll Specialist

> "It's not bad, but it's annoying that some new things are pushed out only half done and you have to wait for the rest of the update."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174630)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that may..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in of..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that are ..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

CJ

Connie J.

Senior Director

> "We get excited about a new service or option and find everything costs extra but when it doesn't work the cost is not reduced."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174615)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

CC

Claudette C.

Owner

> "Now the costs are just way too high and notification is not sent out at all. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7174614)

Brandie J.

Finance Operations Manager

> "No HRIS is perfect, but Paycom continues to evolve with new features and has been a reliable solution that has supported our organization's growth."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7175328)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

AN

Alicia N.

Founder and CEO

> "I've been able to build and grow my business across the US and internationally using Enterprise Suite."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6569439)

CL

Camila L.

HR Reporter

> "The increasingly high fees charged for the work done"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6592874)

SR

Skyler R.

Executive Director

> "Upwork is the easiest and quickest way to find freelance talent that suits my needs."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6573918)

NM

Nedys M.

Management Secretariat

> "Lately, they are exaggerating a bit the amount of Connects required to be able to apply for a job offer."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6104398)

NM

Nedys M.

Management Secretariat

> "They also take care of the client as well as the freelancer giving them the same priority so that both parties receive their benefits fairly and..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6104398)

NT

Nadisha T.

Influencer

> "A lot of scammers tend to use this platform to steal money from people"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6110317)

Wissem K.

marketing

> "what I like about upwork its ease of use to work as a freelancer to find jobs or offer these services and also the most that my most is the function to..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4511197)

Kelvin K.

IT TECHNICIAN

> "There may be incidents of scammers if not careful."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___5031368)

LH

Lucien H.

VP of GTM

> "The most powerful feature about Upwork enterprise suite is simply the talent pool on Upwork."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6311357)

YE

Yuri E.

Software Developer

> "Website can be slow sometimes, and time tracking sometimes tracks a bit more time than it should (due to rounding of 10 minute based tracking)."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3177909)

IS

Issam S.

Freelancer

> "As a graphic designer, Upwork Enterprise Suite provides a valuable platform for finding new clients and working remotely."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4617063)

Alexandra N.

CEO

> "As freelancer I find the share Upwork takes a bit too high (they should make it 10% deduction for everyone), and there is a huge amount of competition..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3078391)

ZS

Zsolt S.

CEO

> "I can search for talent directly, and if urgent, get a response within 24 hours."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4201101)

Nathan M.

Sr. 3D Animation & Multimedia/AV Developer

> "As a gig seeker you are outnumbered, and often outbid by people who can afford to do the same job for less. If you don't already have reviews from..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3185689)

AF

Anamta F.

Student

> "Upwork provides ease of money transfer, security also by the small investment you can get some perks to be highlighted if you are a freelancer and also..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2973509)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "Perhaps the only thing I could complain about is getting a bad review from your clients for uncontrollable reasons makes you vulnerable to not getting..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3482938)

JK

Jessica K.

Assistant

> "We can't always hire new full time employees so this makes it easy for us to find great workers to complete different tasks for us."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3866713)

Torikul I.

Freelancer - WordPress Developer

> "This whole functionality seems not completed yet, there is no analytics option on it. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

Alexandra N.

CEO

> "Also, Upwork staff can help with requests asking for what to post to find freelancers, and their newsletter gives helpful tips pn how to find freelance..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3078391)

VR

Verified Reviewer

Owner

> "My Upwork rates are about 20% higher than my non-Upwork rates to compensate for the exorbitant fees. When you calculate your rates, remember that..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2862730)

Torikul I.

Freelancer - WordPress Developer

> "As a client, I can easily tell the freelancer what I need, and the suitable freelancers bid on the post, this process always helps me to find out a..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

Alfred O.

Content Writer

> "Also, when you apply for many jobs without success, your account is suspended without notice."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3355592)

Torikul I.

Freelancer - WordPress Developer

> "It helped me to grow my business and take it to the next level. If I need a talented person, Upwork is my only choice even If I want to provide..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

VR

Verified Reviewer

Web Developer

> "I made my account some 3 years ago and I wasn't able to use it that much because I had a full-time job. But then that taxed me to not be seen at least..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2288500)

Hasan Md R.

Managing Director

> "UpWork is a very user-friendly software/platform for posting the jobs and getting the jobs done within the agreed timeline by the experts. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3138105)

VR

Verified Reviewer

Artist

> "Some gigs cost like 10 bids, and if you spend the gigs and don't get the job, then you've lost money, because you have to pay for the bids in advance."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2799401)

JK

Jessica K.

Assistant

> "We love this product for hiring people to help out at our company."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3866713)

VR

Verified Reviewer

Finance Director

> "Then what ends up is I am burning my 'connects' to scammers."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3443557)

Torikul I.

Freelancer - WordPress Developer

> "Even I can pay the freelancer by using the best suitable method and way such as the hourly or fixed project."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

Faith K.

Transcriber/Blogger

> "Bidding for jobs is another issue especially if you are starting out as a freelancer most of your connects are spent bidding for jobs advertised."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2933869)

YE

Yuri E.

Software Developer

> "It can time a few weeks to get a job, but once you're established in the platform, you'll earn badges and get jobs more easily. If you work hard you'll..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3177909)

Hend Abdalla M.

product owner

> "Raising talents faces a lot of disappointments to reach a gig"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2990449)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "As an Online Freelancer with clients needing advise to find individuals with specific skills to finish a job in a timely manner, this is what I usually..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3482938)

Kristie K.

Amazing Video Effects and Graphics!

> "I don't like when freelancers ask me to pay outside of Upwork. If they ask for this, I do not end up paying as much as the freelancers found on Upwork."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2826800)

NJ

Nalika J.

Assistant/Software Technician

> "I like most that this software allows people from all over the world to connect with each other in one big workplace."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3124528)

OS

Omer S.

SEO Content Writer

> "The worst thing is that you need to use connects forbidding and most jobs are for native Americans. If they really need natives then why earning money..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2497422)

SO

Samuel O.

Freelancing

> "Love the interface and how easy it is to navigate and also find jobs"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4639923)

Zain A.

Civil Aviation

> "Account approval is a big problem for users, because most of the fields require test for approval of account."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2858781)

Sony W.

it staf

> "first i use this software is very interesting and motivated to bid the jobs when every month i get free connect, after limited connect its bad thing..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2592621)

VR

Verified Reviewer

Artist

> "there seems to be too much competition to even get started and rated, and the bids are too expensive for the average or beginner freelancer."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2799401)

VR

Verified Reviewer

Social Media Account Manager

> "I like the concept of being able to obtain projects and work for freelancers and creatives."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2982247)

Katrin Leigh L.

AVP for Cards Marketing

> "A lot of documents and other requirements are needed for 1 application and it is time consuming."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2923956)

Hasan Md R.

Managing Director

> "On the other hand, it helps the candidates to earn money and build a long-term relationship with the clients."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3138105)

Fabio S.

Product Manager

> "With every update they took a bigger piece of the cake and the conversion rates they apply are surreal."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2682096)

Daybelis G.

Center Coordinator

> "I also love the pay options they offer such as direct deposit and paypal."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2970223)

Fabio S.

Product Manager

> "The interface is terribly restrictive and confusing, seems like several projects glued together without internal cohesion."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2682096)

Priscah L.

Data Analyst

> "Well, Upwork is a robust marketplace for both demand and supply of work which incorporates a lot of talented professionals with a profound set of..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2890679)

MR

Milagros R.

Analyst

> "In addition, it has become a more difficult place for new users as getting good initial work to earn a quality score is not as easy as it was three or..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2770159)

Andrew K.

Chief Operating Officer

> "In addition, their candidate review and endorsement section is very helpful during the selection process, as you can review which candidates have a..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2932043)

MB

Marin B.

BDM

> "It was a painful process and then a few days later Upwork suddenly sent us an email (me and the client) saying that our accounts have been suspended."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2811861)

Tiago M.

Translator

> "Its security is also a big advantage to the clients and the freelancers since it filters scammers that can be very common on other freelancing..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2790989)

MB

Marin B.

BDM

> "I have messages Upwork a few times and tried to understand why my account has been suspended, which again, they just ignored."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2811861)

VR

Verified Reviewer

Treasury Analyst

> "The fact that it allows one to access a very diverse pool of talent"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3508185)

VR

Verified Reviewer

Technical Consultant

> "Not much; there are some talents that I could not find for a specific project, i.e. lawyers in Europe area"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2928096)

SD

Stella D.

QA expert

> "Variety of jobs available, offers benefits to top-rated users, prompt support"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3056946)

VR

Verified Reviewer

Partner + Creative Director

> "As a freelancer, your first gigs are going to easily cost 20%+ of your project revenue."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2572097)

VR

Verified Reviewer

Content Creator

> "The product also provides different payment options which makes it more user-friendly."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2948781)

RP

Ria P.

Social Media Coordinator

> "What I like least about Upwork is the tedious process in which you have to apply to gigs."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2838461)

Osarumwense I.

Assistant Director

> "More than 7 years ago, I stumbled on Upwork doing research on how to earn money from home, and I jumped on it."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2977685)

VR

Verified Reviewer

Owner

> "That 10-20% in fees really adds up over 2 years on long-term jobs."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2862730)

VR

Verified Reviewer

Partner + Creative Director

> "If you don't want to deal with finding work as a freelancer and you don't mind giving away a large percentage of your revenue, Upwork is great - there..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2572097)

Ehsanulhaq A.

Lecturer

> "Its really hard to find a job here and it's so difficult to fill up the big forms for bidding."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2893538)

SS

Sanjay S.

IT Head-Infrastructure

> "Its a Good Product with Security"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4432583)

HH

Houmam H.

iraq

> "there are some issue withe notifications and chat on app"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2597257)

VR

Verified Reviewer

CEO

> "Their services are professional and I like it"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4576677)

KS

Kultida S.

Freelancer

> "The alert for the invitation does not show on the messenger properly. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2857299)

Nathan M.

Sr. 3D Animation & Multimedia/AV Developer

> "As a employer looking for contractors you are quickly and easily surrounded by a pool of talent to choose from."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3185689)

Ahmed S.

Social media marketing and design expert

> "There’s nothing I really dislike about the software but one thing I think can be improved is their customer support response time"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2587138)

KMM

KALA MALLIK M.

graduate research assistant

> "An awesome freelance platform for meeting the basic expenses."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2951804)

Dennis M.

Marketing Director

> "You're competing with a lot of people who have more reviews, and therefore it's hard to get the first job."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2411402)

NL

Nicole L.

Freelance Editor

> "It prevents scams and freelancers not getting paid and gives peace of mind in knowing there are tons of people looking for freelancers, all you have to..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2919931)

Javier A.

Graphic designer

> "It got harder and harder to compete on pricing and after a while I couldn´t get another job."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2518406)

PC

Patricia C.

Virtual Assistant

> "The platform works great for both clients and freelancers."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3185986)

VR

Verified Reviewer

Digital Operations Manager

> "Time tracking is wonky and sometimes inaccurate."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2672403)

RK

Ramiz K.

Executive

> "This is Professional Workplace for work beyond the borders, especially for Freelancers."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3047518)

Qamar A.

Civil Aviation

> "It's a fine thing, but when making a little mistake, they block your account witout telling the reason. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2938987)

VR

Verified Reviewer

Team Manager

> "I really like that receiving payments through Upwork is very easy. Once the payment is posted I transfer it to my account and I am able to withdraw the..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2781313)

Katrin Leigh L.

AVP for Cards Marketing

> "I personally don't like the entire customer experience but may consider in the future because of the safety feature."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2923956)

VR

Verified Reviewer

Content Creator

> "Finally, it is quite easy to integrate Upwork into my freelance writing business."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2948781)

AO

April O.

Self employed

> "I didn’t get enough jobs so I shut down my profile."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2928032)

[View Reviews](https://www.capterra.com/p/207188/Upwork/reviews/)

## User interface

4.40 (1,343)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Paycom

Top features

40/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations
-   Workflow Automation

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Enterprise Suite

7/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations
-   Workflow Automation

[See all features](https://www.capterra.com/p/207188/Upwork/#features)

### Recognition

Paycom is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Enterprise Suite

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Enterprise Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Enterprise Suite

-   By Upwork Global
-   Located in United States
-   Founded in

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[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.45 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

vs

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,253)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

$49.99/month

Price

$30/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/125768-207188/Zoho-Recruit-vs-Upwork)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.45 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

vs

[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

$49.99/month

Price

$25/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/207188-226634/Upwork-vs-CEIPAL-ATS)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom)

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.45 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

vs

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,593)](https://www.capterra.com/p/161381/Indeed/reviews/)

$49.99/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161381-207188/Indeed-vs-Upwork)