# Compare Paycom vs Better Reports 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paycom and Better Reports based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/130949-228181/Paycom-vs-Better-Reports --- # Paycom vs Better Reports Features and Cost Comparison Last updated May 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaycomBetter Reports2/4 selected [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) [Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.9 (167)](https://www.capterra.com/p/228181/Better-Reports/reviews/) [## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,271 reviews](#user-reviews) Positive 1,101 Neutral 108 Negative 62 [## Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.9 (167)](https://www.capterra.com/p/228181/Better-Reports/reviews/) Starting Price $19.90/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.5 Customer Service 5 Reviews Sentiment Based on [167 reviews](#user-reviews) Positive 167 Neutral 0 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,719 reviews from reporting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit High performer Feature ratings Customizable Reports 4.0 Reporting/Analytics 4.0 Workflow Management 3.8 Real-Time Data 4.2 Customizable Templates 3.5 65%Fit Missing features Feature ratings Customizable Reports 4.9 Reporting/Analytics 4.9 Workflow Management NA Real-Time Data 4.9 Customizable Templates NA User satisfaction User satisfaction 4.4 User reviews[1,271](https://www.capterra.com/p/130949/Paycom/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.9 User reviews[167](https://www.capterra.com/p/228181/Better-Reports/reviews/) Ease of use 4.5 Functionality 4.8 Value for money 4.8 Customer support 5.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $19.90Usage Based, Per Month - Free version - Free trial Best for Best for Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. Best for Better Reports is targeted at small and medium businesses that need to analyze the data locked in their apps (Shopify, Stripe, QuickBooks Online, etc...). ## User reviews Pros & cons LB Lindsey B. HR Assistant > "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859) CD Catrina D. HRM > "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) HM Hailey M. Hr Generalist > "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095) TC Tiffany C. Employee Engagement Specialist > "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) SS Susan S. Benefit Specialist > "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282) LC Lisa C. Onboarding Manager > "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) NT Nijah T. THERAPIST > "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167) AE Ashley E. Administrative Coordinator > "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) WR Will R. HR > "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388) MZ Miranda Z. Payroll > "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955) KK Kelsey K. Accounting Supervisor > "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) VR Verified Reviewer Department Manager > "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) MR Monica R. Regional Payroll Manager > "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521) CG Carolyn G. Director of Finance and Accounting > "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696) CS Crystal S. Sr Director of HR > "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320) KK Kelsey K. Accounting Supervisor > "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) MR Michelle R. Human Resource Manager > "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs" [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908) Andrew F. VP, People > "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421) KR Kyle R. Assistant Controller > "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) VR Verified Reviewer Department Manager > "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) CB Chelsea B. Director > "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210) AV Alixandria V. Human Resources Manager > "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618) AS Amy S. Teammate Resources Director > "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152) SD Sarah D. Corporate Payroll Accountant > "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961) KK Kelsey K. Accounting Supervisor > "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111) KE Kimberly E. Sr HR Manager > "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376) MJ Meredith J. Payroll and Benefits Administrator > "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757) VR Verified Reviewer HR Coordinator > "Customer support response at times can be inconsistent, and some reporting/customization features are limited." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994) VR Verified Reviewer Department Manager > "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Karina M. HR Specialist > "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924) AV Alana V. HR Manager > "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322) CD Catrina D. HRM > "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981) CA Crystal A. Vice President > "The system allows for extensive customization to align with specific business needs." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216) TC Tiffany C. Employee Engagement Specialist > "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708) VB Valerie B. HR Director > "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307) RL Rachel L. HR > "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702) RE Rose E. Administrative Assistant > "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533) LO Laurie O. HR Coordinator > "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003) AW Aneta W. Finance Manager > "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962) VR Verified Reviewer VP of People > "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) LC Lisa C. Onboarding Manager > "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020) VR Verified Reviewer Department Manager > "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399) KM Kendra M. AVP of HR > "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813) AS Angie S. HR Director > "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837) MG Mike G. CPO > "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive and..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181) AE Ashley E. Administrative Coordinator > "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876) KR Kyle R. Assistant Controller > "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527) EG Elizabeth G. HRIS Manager > "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830) KC Kelli C. HR and Operations Manager > "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827) CP Chandni P. Data Analyst > "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661) CA Celina A. Vice President of Human Resources > "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806) BV Bien V. Teacher > "There were several times that the server would be down which made it impossible to get anything done." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244) WG Wendy G. Office Manager > "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935) SB Stacy B. HR Director > "Some thinks are cumbersome like Document and Checklists and PAFs. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829) KP KELLY P. General Manager > "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861) VR Verified Reviewer Manager, Accounts Payable > "The method of payment request was not professional or in line with normal business standards." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140) VR Verified Reviewer IT Systems Administrator > "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455) AH Anna H. consultant > "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668) GO Gabriel O. People Manager > "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239) MR Melissa R. Senior Accounintg Manager > "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943) KH Kelley H. Manager of Payroll and HR > "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439) SB Stephen B. CFO > "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473) NS Natasha S. Executive Director of Human Resources > "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692) AJ Alyson J. Accounting and HR Manager > "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to burn..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596) RT Ray T. Principal Designer > "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843) VR Verified Reviewer Support Operations > "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844) CD Chandru D. Assistant Manager Payroll > "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348) CS Charles S. Photo Lot Tech > "The application sometimes needs to reset because it freezes." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521) SC Sybil C. Payroll Manager > "The new AI feature facilitates fast information that can be useful when I'm in a hurry." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032) SC Sophie C. HR Manager > "When we first started, customer service and the communication and set up process was a bad start." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086) JS Jack S. Finance Director > "The automation helps reduce errors and saves time during payroll cycles." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717) VT Valerie T. Specialist > "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043) LW Latisha W. Community Health Navigator > "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735) JC Jeanine C. HR Payroll Coordinator > "I am often overwhelmed by the amount of features and regularly unsure of what each function does. " [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707) Steven M. system technique > "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032) RP Rebekah P. HR Manager > "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003) LB Lindsey B. HR Director > "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858) JM Jocelyn M. Partner > "The training portal is atrocious along with leave management." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514) AC Ashley C. HR Operations Manager > "It has helped improve efficiency within our HR and payroll processes and reduced manual work." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303) VR Verified Reviewer VP of People > "I also don't understand the lack of ability to get an invoice." [See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972) [View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) Becky D. owner > "Anytime I am looking to run a specific report and I am unsure where to find the numbers they have been extremely helpful and..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7096868) JS Jake S. Technical Operations Manager > "My finance team relies on it and the only times it lets them down, it's an issue with shopify, not Better Reports." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6803957) DL Danielle L. Store Manager and Division Trainer > "It's my go to for so many things that I have to do as a manager. When I help new managers, I make all of their custom reports..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6827905) DL Danielle L. Store Manager and Division Trainer > "It's difficult to make your own reports, sometimes, not because of anything Better Reports is doing!" [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6827905) MW Mitch W. Senior Director of Ecommerce > "Better Reports effortlessly addresses any gaps in your Shopify data, providing an extensive catalog of ready-to-use reports..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6405043) JS Jake S. Technical Operations Manager > "Some items could maybe be a bit clearer, but honestly like most people I don't always read things thoroughly and submit a..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6803957) MA Marcela A. DTC E-commerce Retail Inventory Control Supervisor > "It has helped me track sales, inventory, and refunds more accurately than Shopify’s native tools." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7017984) CR Cody R. Shopkeeper > "I am unable to report on an cons at this time. " [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6830087) AA Aaron A. Director of IT > "The solution is robust and scalable, as they have price tiers that are dependent on what Shopify license you have. " [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6827830) VR Verified Reviewer CIO > "Shopify's data can be hard to parse sometimes." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6652101) NC Nick C. Director > "Better Reports enables us to get any data out of Shopify easily, on a schedule if wished. " [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7006473) FY Facil Y. IT Product Owner > "Sometimes building a report is very difficult due to differences in the naming or mapping of attributes that Shopify uses vs..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6052253) ZT Zach T. Head of Retail Operations and Tech > "Platform itself has a slight learning curve but is extremely robust and can be used by both beginners and advanced users..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7091067) RP Roberto P. Head of Operations > "The interface is clunky and a bit complex." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6796950) MA Marcela A. DTC E-commerce Retail Inventory Control Supervisor > "I can automate reports to send directly to my inbox or team, which keeps everyone aligned." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7017984) FY Facil Y. IT Product Owner > "This is mostly my fault for not learning this tool as well as I should and knowing what data sets are in each system fully." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6052253) KG Kate G. Director > "The Better Reports team is incredibly responsive and impressively capable and creative at compiling and creating the reports..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6819973) JF Jack F. Finance Manager > "The user interface is fairly basic and lacks features such as a 'refresh', 'undo' button which would be useful when building..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3592746) BA Bryan A. Marketing > "The data we have been able to extract has been critical to making informed decisions." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7107872) AC Agathe C. Senior Merchandising Manager > "Hiding the pre-set reports if they are not useful." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6191365) MW Mitch W. Senior Director of Ecommerce > "Custom report creation is also straightforward, and their exceptional support team is always available to assist or even..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6405043) RB Robert B. President > "Our 2nd storefront is too low sales to justify installing the app." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3986528) JS Jake S. Technical Operations Manager > "Seriously- the product is great and makes extracting data from shopify much easier, but the support team is the shining..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6803957) JA Jeannie A. Chief Operating Officer > "I often export to excel so that I can pivot and visualize the data the best way (which can be frustrating when I realize I..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3198498) SL Shane L. E-Commerce Management > "It offers far more flexibility than Shopify’s built-in reporting tools, making it easy to pivot and aggregate data." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6707095) AF Annike F. Finance Planner > "Naming conventions sometimes confusingLayout of metrics a bit confusing" [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___4126253) CB Chris B. Owner > "They are always quick to respond and continually make changes to a custom report if needed." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7048603) CM Cody M. Co-Founder > "The visual reports (bars, graphs, etc.) are lacking and so the vast majority of the reports we use are purely numbers based." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2946010) WB Will B. Founder > "For small business owners who enjoy data analytics but don't have the time and/or resources to set up a proper data..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6773860) Angie A. Owner > "Anyway, their customer service is spot-on." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___4709720) LC Lauren C. CFO > "Anytime i need something custom that i can't figure out myself, the better reports team is able to help me with my issue in..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6338242) WS Whitney S. Owner > "The only negative I can think of is that if you're not already familiar with PivotTables, Tableau, and other similar tools,..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3504428) VR Verified Reviewer Director of Business Transformation > "I always get the support I need, and they go the extra mile to resolve my requests. " [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7080443) MB Megan B. Director of Operations > "I find building my own reports to not be as straightforward/intuitive as other things about Shopify." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3452466) VR Verified Reviewer Director of Business Transformation > "I always get the support I need, and they go the extra mile to resolve my requests." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7080443) RT Robert T. Accountant > "Appearance and filtering options are a little clunky." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2991490) Lisa K. Accounting > "All the departments that interact with Shopify use the reports and it has worked very well for the company. " [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6871013) JA Jeannie A. Chief Operating Officer > "Data visualization is a bit lack-luster." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3198498) KG Kate G. Director > "They save you lots of time and are always willing to problem solve and tweak reports to get them just right." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6819973) ED Ellie D. Founder > "I have nothing to add that I don't like." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3773553) JR JOSEPH R. CFO > "Very easy, quick and thorough. Whenever we need a new report or a report with new tags, classifications or sorting, the..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___6531201) BG Brandy G. CEO > "Some of the reports aren’t as easy to create on your own." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___3123254) NL Naomi L. Executive > "Custom fields are an amazing feature - they were able to create custom fields for me at various levels of the data that..." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___4825937) CM Cody M. Co-Founder > "The reports builder is slightly confusing." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2946010) Becky D. owner > "Easy to use, helpful if you are not naturally strong at analyzing your numbers." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7096868) SW Spenser W. CX Director > "The lack of flexibility." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2993987) NC Nick C. Director > "It finds data I didn't know Shopify contained. But most of all, their support team are exceptional. " [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___7006473) SW Spenser W. CX Director > "Very difficult to use as a new user." [See full review](https://www.capterra.com/p/228181/Better-Reports/#Capterra___2993987) [View Reviews](https://www.capterra.com/p/228181/Better-Reports/reviews/) ## User interface 4.41 (1,271) [Better Reports](https://www.capterra.com/p/228181/Better-Reports/) 4.93 (167) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Ad hoc Query 120 Important Paycom Top features 33/38 - Access Controls/Permissions - Activity Dashboard - Ad hoc Query - Ad hoc Reporting - AI Copilot - Alerts/Notifications - API - Audit Management - Collaboration Tools - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - Dashboard Creation - Data Connectors - Data Import/Export - Data Synchronization - Data Visualization - Drag & Drop - Financial Reporting - Forecasting - Generative AI - Marketing Reports - Multiple Data Sources - OLAP - Performance Metrics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sales Reports - Scheduled/Automated Reports - Search/Filter - Single Sign On - Third-Party Integrations - Trend Analysis - Visual Analytics - Widgets - Workflow Management [See all features](https://www.capterra.com/p/130949/Paycom/#features) Better Reports 20/38 - Access Controls/Permissions - Activity Dashboard - Ad hoc Query - Ad hoc Reporting - AI Copilot - Alerts/Notifications - API - Audit Management - Collaboration Tools - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - Dashboard Creation - Data Connectors - Data Import/Export - Data Synchronization - Data Visualization - Drag & Drop - Financial Reporting - Forecasting - Generative AI - Marketing Reports - Multiple Data Sources - OLAP - Performance Metrics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sales Reports - Scheduled/Automated Reports - Search/Filter - Single Sign On - Third-Party Integrations - Trend Analysis - Visual Analytics - Widgets - Workflow Management [See all features](https://www.capterra.com/p/228181/Better-Reports/#features) ### Recognition Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports Better Reports Best Value ReportingSoftware (2026)  Best Value ReportingSoftware (2025)  Best Value ReportingSoftware (2024)  Best Value ReportingSoftware (2023)  Best Value ReportingSoftware (2022)  ### Deployment & support Paycom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Better Reports Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paycom - By Paycom - Located in United States - Founded in 1998 Better Reports - By Better Reports - Located in Australia - Founded in ## Popular Comparisons [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel) [Better Reports](https://www.capterra.com/p/228181/Better-Reports/)[4.93 (167)](https://www.capterra.com/p/228181/Better-Reports/reviews/) vs [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[4.58 (1,879)](https://www.capterra.com/p/176586/Power-BI/reviews/) $19.9/month Price $10/month 4.8 Features 4.5 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/176586-228181/Power-BI-vs-Better-Reports) 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